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Doing Business in Saudi Arabia

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International Business
Saudi Arabia’s Dynamic Culture

Introduction The American way of business differs from many other countries across the world. Each company has their own set of tactics that they use to close big deals. Businesses from Saudi Arabia, on the other hand, tend to do things a bit differently. They take pride in getting to know the individuals from the other company before even disclosing any information to them. Meetings sometimes take place in less than formal locations such as coffee shops and cafes. The religious and social differences between the United States and Saudi Arabia make it challenging for Americans, unaware of the way of Saudi life, to do business there. They may experience cultural shock or even offend the people they are looking to do business with. Americans tend to be more deal focused, focused on the take at hand and looking to do whatever is necessary to complete the transaction. Saudis are more relationship focused, in which they would rather take their time and develop a relationship with the other businesspeople prior to making any business decisions. The clash of both business styles could be either very good or very bad, depending on how willing each side is to accommodate the other.

1. Assume you are a manager in a multinational company that needs to send a team of three to five people to Saudi Arabia for about two weeks to investigate the feasibility of selling you products there. What advice would you give them to help assure that cultural problems do not impede their success in this task?

According to the text, many business people that travel to countries with vastly different ideals may experience culture shock. Culture shock is “the frustration that results from having to absorb a vast array of new cultural cues and expectations (Daniels 71).” For example, answering the telephone could very well make

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...problems as perceived by Saudi Arabian and American managers, International Journal of Intercultural Relations, 5, Pergamon Press Ltd., 349-363. Retrieved 31 October 2012 from http://www.sciencedirect.com.ezproxy.liberty.edu:2048/science/article/pii/014717678190047X Ahmad, S. Z. (2011). Businesswomen in the Kingdom of Saudi Arabia. Equality, Diversity and Inclusion: An International Journal, 30(7), 610-614. Retrieved 1 November 2012 from www.emeraldinsight.com/2040-71-49.htm Ahmad, S. Z. (2011). Evidence of the characteristics of women entrepreneurs in the Kingdom of Saudi Arabia: An empirical investigation. International Journal of Gender and Entrepreneurship, 3(2), 123-143. Retrieved 2 November 2012 from www.emeraldinsight.com/1756-6266.htm. Al-Kandari, A., Gaither, T. K. (2011). Arabs, the west and public relations: A critical/cultural study of Arab cultural values. Public Relations Review, 37, 266-273. Retrieved 2 November 2012 from http://www.sciencedirect.com.ezproxy.liberty.edu:2048/science/article/pii/S0363811111000646 Al-Khatib, J. A., Malshe, A., Mazen, A., (2008), Perception of unethical negotiation tactics: A comparative study of U.S. and Saudi managers, International Business Review, 17(1), 78-102. Retrieved 31 October 2012 from http://www.sciencedirect.com.ezproxy.liberty.edu:2048/science/article/pii/S0969593107001448 Al-Qahtany, M. D. (2002). Doing business in Saudi Arabia: Implication for international...

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