...DOMINO’S SIZZLES WITH PIZZA TRACKER 1 Domino’s Sizzle with Pizza Tracker Abstract The purpose of this case study is to exam how Domino’s pizza uses Information Systems to regain their share of the Home Delivery pizza market. I’ll discuss how Domino’s overcome a bad reputation and improved their product and services. I will also discuss the changes and process systems implemented along with where they currently stand in the market and with their customers. I will finish with the technology Domino’s plans to use in the future. DOMINO’S PIZZA SIZZLES WITH PIZZA TRACKER 2 Domino’s Pizza Sizzles with Pizza Tracker This case study discusses the impact that information systems and global e-business has had on Domino’s Pizzas’ reemergence as an industry leader in the home-delivery pizza market. It looks into what kind of systems are used, how the systems improve business performance, how their online pizza ordering system has improved the ordering process and how the systems are giving Domino’s a competitive edge. Domino’s opened in 1960 and grew to 200 stores in 1978 and currently operates almost 9000 stores worldwide and has the largest share of the approximate $15 Billion/year pizza market. They compete with Pizza Hut, Papa John’s and Little Caesar’s along with local pizza shops. Despite being...
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...DOMINO’S SIZZLES WITH PIZZA TRACKER 1 Domino’s Sizzle with Pizza Tracker January 17, 2015 Abstract The purpose of this case study is to exam how Domino’s pizza uses Information Systems to regain their share of the Home Delivery pizza market. I’ll discuss how Domino’s overcome a bad reputation and improved their product and services. I will also discuss the changes and process systems implemented along with where they currently stand in the market and with their customers. I will finish with the technology Domino’s plans to use in the future. DOMINO’S PIZZA SIZZLES WITH PIZZA TRACKER 2 Domino’s Pizza Sizzles with Pizza Tracker This case study discusses the impact that information systems and global e-business has had on Domino’s Pizzas’ reemergence as an industry leader in the home-delivery pizza market. It looks into what kind of systems are used, how the systems improve business performance, how their online pizza ordering system has improved the ordering process and how the systems are giving Domino’s a competitive edge. Domino’s opened in 1960 and grew to 200 stores in 1978 and currently operates almost 9000 stores worldwide and has the largest share of the approximate $15 Billion/year pizza market. They compete with Pizza Hut, Papa John’s and Little Caesar’s...
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...Domino’s Sizzles with Pizza Tracker 1. What kinds of systems are described in this case? Identify and describe the business processes each supports. Describe the inputs, processes, and outputs of these systems. There are three kinds of systems are described in this case. They are the Transaction Processing System (TPS), the Management Information System (MIS), and the Decision Support System (DSS). The Transaction Processing System (TPS) is a computerized system that performs and records the daily routine transactions necessary to conduct business. It is the sales order entry or point of sale (POS) system that captures purchase and payment information. The customer inputs the pizza order that describe the type of pizza crust, the types of pizza toppings, and any side orders. The Transaction Processing System (TPS) then processes the information inputted by the customer and updates Domino’s database with this customer’s pizza order. Next the Management Information System (MIS) helps middle management with administrative activities, controlling, decision- making, and monitoring to see if everything in the process is working well. The Management Information System (MIS) receives transaction data from the Transaction Processing System (TPS) regarding the customer’s order to condense and present this data in reports. Finally the Management Information System (MIS) outputs report information such as type of pizza toppings used, how much time it took to make the pizza, and how long it...
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...Domino’s pizza: Health code standards crisis 1) Short background about the company: Domino's Pizza is an American restaurant chain and international franchise pizza delivery corporation headquartered at the Domino Farms Office Park campus in Ann Arbor Township, Michigan United States, near Ann Arbor, Michigan. Founded in 1960, Domino's is the second-largest pizza chain in the United States (after Pizza Hut) and the largest worldwide, with more than 10,000 corporate and franchised stores in 70 countries. Domino's Pizza was sold to Bain Capital in 1998 and went public in 2004. Domino’s Pizza offers customers a full menu to choose from, including four types of pizza crust (thin, hand-tossed, deep dish and Italian Style), Domino’s Specialty Pizzas and delicious side items Cheesy Bread, Bread sticks, Chicken Wings, Chicken kickers, Crunchy Chocolate Calzone, CinnaStix, Chocolate Souffle and Pepsi products. | 2) The problem faced: Two employees posted YouTube videos of themselves engaging in a number of public health law violations: putting cheese in the nose, blowing mucous on a sandwich and putting a sponge, used to wash dishes, between the buttocks. The woman holding the camera was saying: "In about five minutes, they'll be sent out to delivery, where somebody will be eating these, yes, eating them. And little did they know that cheese was in his nose and that there was some lethal gas that ended up on their salami,” "That's how we roll at Domino's." The videos went viral...
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...Domino’s Sizzles with Pizza Tracker Management Information Systems 625 Jacob M. Shannon Walsh University Case Study #1 There has been a definite transition in the pizza delivery business, with massive pizza chains vying for the most innovate way to create and sell their product. Even though this case may be a few years dated, one can still observe these innovations occurring in the present. Through intricate and efficient information systems, these innovations can be a viable and a creative way to get the customers what they want; however, in a different more unique fashion that can appeal to a wide and young demographic. Where one business lacks in quality compared to the other chains, the business can make up for it with innovative strategies for the customer to create the product they want. This in a sense almost gives the company, like Domino’s, a competitive edge when their quality doesn’t match competitors’. Utilization of systems like Pulse, a proprietary point-of-sale system, is an important asset in maintaining consistent and efficient management functions in each of its franchises (Laudon & Laudon, 2012). There are various types of information systems utilized within Domino’s strategy to gain a valid entry in the pizza chain market. One of these systems implemented is the transaction processing system or (TPS), which is utilized within their Pulse network. The transaction processing system serves to perform and record the daily routine transactions necessary...
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...in-charge in marketing and research which includes the chief innovation and creativity officer. III. Central Problem Limited store operation of the Domino’s Pizza IV. Objectives: Must: * To have necessary changes in the business that would be beneficial to the company and essential for its growth. * To maintain loyal customers and gains more. * To increase sales. Want: * To have all the changes are done and used as an edge against competitors. * To become the leading pizza chain in the industry. V. Areas of Consideration Strengths * Domino’s Pizza Inc. is an international company that operates in over 60 countries worldwide. Domino’s Pizza were operated through 489 own stores and 4,558 franchised stores in the United States, and internationally, it operated through 3,726 franchised stores. * They were considered as the leader pizza delivery. Their expertise and passion for delivering hot and fresh pizza has earned the loyalty and of millions of pizza lovers around the world. * Domino’s master franchise system is very beneficial to the company. It helps establish a significant presence in a short span of time as the master franchisees were well versed with the local markets. Weaknesses * Their limited menu leaving them much less able to compete with other fast food pizza chain that also offers delivery. * They did not have dine-in operations. Opportunity * Engaging into a dine-in operation will attract more potential...
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...DOMINO'S PIZZA I. Time Context Year 2008 II. View Point The persons involved are those who are in-charge in marketing and research which includes the chief innovation and creativity officer. III. Central Problem Limited store operation of the Domino’s Pizza IV. Objectives: Must: * To have necessary changes in the business that would be beneficial to the company and essential for its growth. * To maintain loyal customers and gains more. * To increase sales. Want: * To have all the changes are done and used as an edge against competitors. * To become the leading pizza chain in the industry. V. Areas of Consideration Strengths * Domino’s Pizza Inc. is an international company that operates in over 60 countries worldwide. Domino’s Pizza were operated through 489 own stores and 4,558 franchised stores in the United States, and internationally, it operated through 3,726 franchised stores. * They were considered as the leader pizza delivery. Their expertise and passion for delivering hot and fresh pizza has earned the loyalty and of millions of pizza lovers around the world. * Domino’s master franchise system is very beneficial to the company. It helps establish a significant presence in a short span of time as the master franchisees were well versed with the local markets. Weaknesses * Their limited menu leaving them much less able to compete with other fast food pizza chain that also offers delivery. *...
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...Domino’s Pizza Executive summary: Domino’s Pizza is a most important pizza shop in UK and in the world serving one of the best quality pizzas while establishing and maintaining the health standards by using freshly made dough and other products. The plan was to make Domino’s Pizza a well-known brand and to be the first choice for pizza lovers. Domino’s Pizza aim is to produce different multiplicity of pizza and allow customers to customise their own choice of pizzas by offering them variety of toppings. While making their own selection of pizzas with a reasonable price and making important offers attracting in new customers. Domino’s quickly became the premium pizza takeaway, serving locals and focusing on all categories of people (student, family, alone person ...). An exciting menu of 14 different pizzas with an option of having four diverse range of dough. The main aim of Domino’s pizza is to make best quality pizzas and offer best value for the customer, so their values are summed up: “Sell more pizza, have more fun!” Mission: The mission of Domino’s Pizza is to be the best pizza delivery company in the world. Domino’s offers the finest customer services. So, Domino’s pizza has a passion to serve delicious pizzas. Vision: Domino’s Pizza wants to be the pizza first choice in the world that is says to detain half of pizza’s market. They aim to open 50 new stores each year. So today, they are working towards their goal of opening 1,000 stores by 2017. Objectives:...
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...Entrepreneurial Leadership “Five Guys Burgers and Fries: Ingredients for Success” July 22, 2012 Abstract Five Guys was founded in 1986 by Jerry and Janie Murrell and their sons, all five of whom are part of the business. The first location, which no longer exists, was in the Westmont Shopping Center, and by 2002, the family ran six locations in Northern Virginia. The restaurant gained popularity among locals and visitors alike, and its franchises grew rapidly over the years. In August 2010, they had more than 670 locations across America and Canada. When his sons decided they weren’t going to college, Jerry and Janie took the money they had saved for their college and opened a Five Burgers and Fries. Currently, Five Guys gave expanded to over 1,000 locations in 47 states and 6 Canadian provinces. This paper will focus on three main reasons how Five Guys has become one of the fastest growing burger chains in the country. The three main reasons are quality, value and the salesmen. “Start a business or go to College.” (Five Guys Burger and Fries, 2012) While many of us would believe this is a crazy offer for a father to present his sons who recently graduated college, I think it is safe to say none of us, even Jerry and Janie Murrell, would have thought the business would sky rocket as much as it has. The first Five Guys location was opened in Arlington, VA in 1986 and five additional stores were opened throughout the Washington, DC area by 2001. By 2003, only...
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...Domino’s Pizza Enterprises Limited (DMP) Student Research: This report is published for educational purposes only by students competing in the La Trobe Investment Research Challenge. 19th June 2012 Fast Food Industry 19 June 2012 La Trobe Investment Research Challenge Ticker: DMP Price: $9.7 EPS FY (c) 0.31 0.33 0.38 0.44 0.46 DPS (c) 0.22 0.23 0.27 0.31 0.32 Franking (%) 100 100 100 100 100 Recommendation: HOLD Target Price: $10.67 P/E (x) 29.81 29.14 25.29 22.26 21.22 Dividend Yield (%) 2.38 2.40 2.52 2.72 2.74 2011A 2012E 2013E 2014E 2015E Investment Summary We initiate coverage of Domino’s Pizza Enterprises Limited (DMP) with a hold recommendation and a target price of $10.67 using Discounted Cash Flow Valuation (DCF), offering a 10% upside from current stock price at $9.70 on 19th June, 2012. As DMP operates in regions with different levels of risks, growth and margins, our estimation of revenue is based on top down approach considering the market share in these regions. We believe DMP may offer a long term upside if it can successfully execute its business plan of opening new stores and maintaining its same store sales growth in Australia and New Zealand (ANZ) and France, Netherlands, and Belgium (Europe). Highlights Future growth driven by increasing store count: DMP currently owns over 900 stores, with the goal of opening 50-60 new stores per year over the next 5 years. Its franchise/corporate strategy allows a long-term target of 750 stores in ANZ...
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... Describe the nature of the organization, its size, and any specific human resource challenges it faces. Domino’s Pizza is a multi-billion dollar a year enterprise. The company operates through a network of roughly 9,000 stores scattered throughout the 50 states and located in over 60 countries (DATAMONITOR: Domnino's Pizza, Inc., 2010). Since the first Domino’s franchise opened in Ypsilanti, Michigan in 1967, the pioneering giant of pizza delivery has established itself as a household name (Lief, 2008). However, maintaining a position of leadership in this extremely competitive business has required the organization to adopt several unique methods of oversight. Domino’s maintains a direct influence in the manufacturing and delivery of many of their ingredients. The company “operates 16 dough manufacturing and supply chain centers” and even processes many of its own vegetables. (DATAMONITOR: Domnino's Pizza, Inc., 2010). Additionally, franchisees in the US are prohibited from having any commercial interest other than pizza as a means of ensuring that they stay focused and committed to the corporate goal (Lief, 2008). Domino’s rather unique human resource challenge of hiring and training entry level employees to spend most of their time away from an office is no easy task. Domino’s drivers cover 10 million miles each week in the U.S. alone (About Domino's Pizza, 2010). Most of these drivers display the distinctive company logo affixed to the roof of their automobile...
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...Advantages and disadvantages of developing mass tourism Today tourism is one of the largest industries in the world. In some countries it is the main economic division. There is a wide variety of tourist types within the tourism market today,so much so that the term ‘average tourist’ has become irrelevant. (Murphy,1985) The United Nations states that ‘In Cambodia, one of the poorest countries in the world tourism is the main economic division was expected to generate 7.3% of gross domestic product (GDP) in 2004 and close to 400,000 jobs.’(United Nations, 2007).The most of people think that the economic impact of tourism is absolutely positive whereas the social and environmental impact is only negative. Indeed, increasing incomes to regions due to tourists are easy to see as well as numerous host-tourist conflicts and destruction of the environment and local cultures. However, tourism can have both positive and negative outcomes for residents in communities when sharing and preserving their culture and nature could be seen as conflicting goals.(McComick, B.E.2002,p303) Nevertheless here could be two sides of outcomes: positive and negative. The positive side is that tourism has brought booming business to many countries and causes economic growth Although tourism brings many jobs to countries and decrease unemployment. Also tourism supports business. Tourists purchase local goods and use local services such as attraction, entertainment and other. . However tourism has...
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...Kabanata I KALIGIRAN NG PAG- AARAL PANIMULA Ang payaso ay kalimitan lamang na makikita sa sirko o perya na karaniwangnag papasaya at nag bibigay ngiti sa mga labi ng bawat tao o manunood.Payaso ang siyang nag aalis ng pansamantalang kalungkutan at nag bibigay aliw, saya sa bawat tao. Ind lng bata kundi na rin matanda. Meron silang kakaibang kasuotan na makukulay may kakaibang nakalagay sa kani lang mga mukha at may malalaking sapatos at may pulang ilong. Ang mga payaso ay mga uri ng mga comedyante na lumaki sa proyekto na ang kanilng mga pagkilos sa malaking madla ay magampanan ng tama at sila ay nagging katawatawa. Ang bawat payaso ay may mga ibat ibang istilo o paraan kabilang dito ay ang teatro, telebisyon, at pelikula. Dahil sa kadahilanang ito, ang payaso ay madalas na itinuturing na isang mahalagang bahagi ng pag sasanay bilang isang pisikal na disiplina sa pagganap kundi pati narin dahil ito ay nangagailangan ng isang mataas na antas din ng panganib. KALIGIRAN Gusto ba nating nakakarinig ng tawa ng mga bata..? Ang isang payaso ay isang mahirap na propisyon. Hindi madaling mag pasya lalo na sa dami ng tao o bata na iyong haharapin. Kailangan mung mag bahagi ng ngiti o ligaya sa bawat tao o kabataan. Ang isang payaso ay dapat handa sa lahat ng oras kaya mo bang mapanatili ang sigasig at kasiyahan pag tapos ng iyong pag papasya bilang isang payaso pag tapos nun gugustuhin moh nalng na umuwi at magpahinga...
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...MARKETING STRATEGY OF DOMINOS PIZZA SUBMITTED BY HEMANTA DAS ROLL- F-028 SUBMITTED TO PROF. AJAY PANDIT 1 COMPANY PROFILE DOMINO’S PIZZA Domino's Pizza is an international fast food pizza delivery corporation. It was founded by Tom Monaghan. There are currently about 8,500 corporate and franchised stores in 55 countries, including all 50 US states. It was the second-largest pizza chain behind Pizza Hut in the United States. In 1967, the first Domino's Pizza franchise store opened in Ypsilanti. Domino’s continued to grow and in 1978 opened its 200th store. On May 13, 1983, Domino's opened its first international store, in Winnipeg, Canada. That same year, Domino's opened its 1,000th store overall, and by 1995 Domino's had 1,000 international locations. In 1998, after 38 years of ownership, Domino's Pizza founder Tom Monaghan announced his retirement and sold 93 percent of the company to Bain Capital, Inc. for about $1 billion and ceased being involved in day-to-day operations of the company. A year later, the company named David A. Brandon Chairman and Chief Executive Officer. Involved in day-to-day operations of the company. A year later, the company named David A. Brandon Chairman and Chief Executive Officer. In a simultaneous celebration in 2006, Domino's opened its 5,000th U.S. store in Huntley, Illinois and its 3,000th international store in Panama City, making 8,000 total stores for the system. Also that the Domino's Pizza store in Tallaght, Dublin, Ireland, became...
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...-1: In Japan, Domono’s is marketing both a product and a service. Review Domino’s Japanese marketing program in detail. For each item in the program identically how it was standardized internationally or adapted to the Japanese market? Answer: * Market research: Dominos did a proper market analysis with the help of one consultant who concluded that “Japan is not ready for Pizza delivery”. Y. Higa a Japanese businessman and Domino's founder Tom Monaghan made a tie-up and entered into the Japanese market * Location selection (Azabu district) * Promotional programs : * Home delivery concept and Delivery vehicle: But it was difficult since the city was very crowded and to find any address was quite difficult (Improper house numbers).Special 3 wheeler scooters were designed to in overcome this problem. * Distinctive uniform * Attractive menu card * Domino’s Product and operating method Question -2: Explain why this standardization or adaptation was used? Answer: Reasons for standardization: It was internationally standardized in terms of their uniform, menu, operating system & pizza ingredients such as Dough, Cheese and sauce because they wanted to show themselves as an established Multinational player and also to maintain their brand image in the Japanese market. Question-3: Identify and explain all the factors that appear to have contributed to Domino’s success in Japan. In spite of the consultant’s recommendation against the...
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