...Campus BACHELOR OF COMMERCE Introduction to Business HBC 2102 YEAR 1 SEMESTER 1 MAY 2016 Assignment Due Date: 11th June 2016 Question 1- Distinguish between e-commerce and e-business? (4 marks) E-commerce is an abbreviation used for electronic commerce. It is the process through which the buying, selling, dealing, ordering and paying for the goods and services are done over the internet. In this type of online commercial transaction, the seller can communicate with the buyer without having face to face interaction. Some examples of real world application of e-commerce are online banking, online shopping (Jumia.co.ke), online ticket booking (Jambojet.co.ke), social networking (selling goods on facebook.com). Electronic Business, shortly known as e-business, is the online presence of a business. It can also be defined as the business which is done with the help of internet or electronic data interchange. E-commerce is one of the important component of e-business, but it is not an essential part. E-business is not confined to buying and selling of goods only, but it includes other activities that are also part of business like providing services to the customers, communicating with employees, client or business partners can contact the company in case if they want to have a word with the company or they have any issue regarding the services, etc. All the basic business operations are done using electronic media. The major differences between e-commerce and e-business are; ...
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...worldwide in more than 200 countries. In 1994, UPS began to investigate the potential of e-commerce and started an internal group focused on enabling e-commerce. UPS redefined its core business and found ways to change its structure and processes, forming new businesses to take advantage of new opportunities. Products and Services UPS is in the transportation industry. They move goods, information, and funds between individuals and companies. Their operations provide delivery by land and by air, and they offer services at customer shipping centers, as well as online through UPS.com. They operate in more than 200 countries worldwide, do business in 15 different languages and dialects, and deliver an average of 13.2 million packages per day. Catalyst for Change UPS was interested in finding ways to leverage their extensive infrastructure and expertise in basic transportation of goods, services, and information. They wanted to enter new markets and continue to grow. They also wanted to undergo a more fundamental change—to transform their company into an enabler of global commerce. Vision and Strategy In 1991, the company's vision was to be "the leading package delivery company." They were able to grow significantly toward that goal, but they weren't satisfied with just that. They wanted a larger challenge for the company. In 1999, they changed their vision statement to "the enablers of global e-commerce." It was at this time that their company purpose (vision), mission, and strategies...
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...Persuasive Message Contained in the following is an analysis of how to use and write electronic-commerce messages and messages on paper, to communicate directly, indirectly and how to write persuasive messages. Many occupations require you to persuade others to buy-in, participate, support, or sell an idea or product. The receiver of the message must view you as creditable and respect your ideas. Electronic Commerce Electronic commerce (e commerce) is synonymous to electronic trailing (e tailing) and electric business (e business). Electronic commerce, electronic trailing, and electric business are the marketing of selling merchandise on the Internet. According to Schappell, D., 2000, “E-tailing began to work for some major corporations and smaller entrepreneurs as early as 1997 when Dell Computer reported multimillion dollar orders taken at its Web site. The success of Amazon.com hastened the arrival of Barnes and Noble's e-tail site. Concerns about secure order taking receded. Nineteen ninety seven was also the year in which Auto-by-Tel reported that they had sold their millionth car over the Web, and Commerce Net/Nielsen Media reported that 10 million people had made purchases on the Web. Jupiter research predicted that e-tailing would grow to $37 billion by 2002.” Electronic commerce is broken down into five categories, business-to business (B2B), business-to-consumer (B2C), consumer-to-business (C2B), consumer-to-consumer (C2C), government-to-employee (G2E). ...
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...competitive advantage (Haag & Cummings, 2008, p. 29). Researchers and authors have discussed management information systems and technology over the decades. The concepts of competitive advantage, technology, outsourcing etc. have been theorized, yet discussion on the subject matter continues. While MIS strategy formulation has seen advancement, organizations are evolving and constantly changing their operating models. An example of such organization is Wal-Mart, the global retail giant. This research seeks to pin-point Wal-Mart’s key management information system strategy, while providing a deeper understanding of the organization’s management information systems strategy and its impacts. Further it aims to investigate knowledge management, e-commerce strategy, and the impact of database management which are aspects that can be incorporated into the MIS strategy formulation. To achieve this objective the literature survey was conducted to explore available published papers in the sphere of IS/IT strategy formulation. Considering that the applicability of information systems and technology is mission critical, the research design focused on the qualitative approach. The primary method of data collection was through semi-structured interviews with managers and co-managers. This was complemented by credible peer-reviewed literature. Using grounded theory approach the information collected through interviews, and the data gathered from literature survey were used to develop a thorough...
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...E-commerce In its simplest form ecommerce is the buying and selling of products and services by businesses and consumers over the Internet. People use the term "ecommerce" to describe encrypted payments on the Internet. Sometimes these transactions include the real-time transfer of funds from buyer to seller and sometimes this is handled manually through an eft-pos terminal once a secure order is received by the merchant. Internet sales are increasing rapidly as consumers take advantage of lower prices offer by wholesalers retailing their products. This trend is set to strengthen as web sites address consumer security and privacy concerns. There is several ways of looking at e-commerce • Communication perspective • From a business perspective • Interface perspective • From online perspective • Structural perspective • Market perspective Beginning & Future of eCommerce eCommerce basically began (although debated) in 1994 when Jeff Bezos started Amazon.com out of his own garage. Well known eCommerce stores include sites like eBay, Dell, Walmart and many more. Since 1994, businesses of all shapes and sizes have began launching or expanding their Online presence. At any given time, there are approximately 8 million consumers worldwide that actively shop and buy through Web based stores or retailers (nearly one tenth of our world population). Online studies have claimed that online retail revenues will surpass the quarter-trillion-dollar mark by...
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...opinions when making a purchase discovery or decision. Gabbay will provide “Facebook users a way to navigate e-commerce sites without losing the benefit of knowledge from their Facebook friend network” (pg. 4). * Next Step: Customer Segments & Discovery * Gabbay’s next step should be to expand upon his business model canvas and explore customer segments. He needs to determine who his customers are, and what their incentive is to purchase/ use the Sociable Labs app. We believe Gabbay has two possible customer segments: 1) Facebook users who participate in e-commerce. These will be the users of the app; 2) Online businesses who are interested in using social integration to obtain purchasing customers. These will be the customers who purchase the service. * To determine interest and necessity for his app, Gabbay needs to “get out of the building” and begin customer discovery surveys. This could be simply interviewing hypothesized customers, or inviting users to participate in a trial run. In this way, he can gather feedback and insights about customer needs. This is an important step in determining the Minimum Viable Product to bring to market. Would you invest in Sociable Labs, and why? * No. There are two main reasons and they are stated as follows: 1) The first, and most ominous, is the lack of any tangible results or data to support Gabbay’s idea. He is basically guiding his business model off intuition alone and while this may or may not yield results...
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...University of Phoenix Material Hospitality Information Systems: Third Party Reservation Options • Four Levels of E-Commerce Matrix The hospitality industry depends very heavily on e-commerce transactions. These e-business transactions occur at four levels of interaction. In the matrix below, first provide a description of each e-commerce level. Then, provide examples of each of the e-commerce transactions. Finally, provide third party hotel reservation Web site transaction examples for each of the four e-business levels. Note each of these details within the Matrix below. Four Levels of E-Commerce Matrix | |Description of E-Commerce Level |Examples of E-Commerce Transactions |Third party Hotel Reservation Web Site | | | | |Transaction Examples | |(B-B) |Transactions involving business to |Online brokers of travel and lodging |Orbitz, Expedia, CheapFares.com, Hotels.com| |Business to |business entities (Tesone, 2006) |arrangements (“clicks ‘n bricks”) | | |Business | | | | |(B-C) | | ...
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...Introduction of Industry and Company Standing The company that I am working now is a brick and mortar company, which named Jefferson. The company has no E-commerce transaction. After doing some research on how to establish an E-commerce website for the company, we had come out with the whole idea on how to achieve it. Jefferson is a clothing company which origin from Malaysia. The main business we are doing all the time was producing cloth with affordable price yet fashionable for male. Going back to the history of the brands, in 1987, the company started their businesses in Komtar, Penang. Through years, the company had sails through successfully with the company’s strong venture in manufacturing and retailing their clothing. As time goes by the company has graced the fashion industry with beautiful apparels from formal lounge suits to off shelf design, smart casuals and classic lifestyle apparels. Riding the wave of paradigm, Jefferson moved beyond custom tailoring to its own classy boutiques and house brand. With this, the core of the company still remains as time passes by which is to produce high quality products from time to time. The company will always have and always welcome customer’s feedback for better understanding about their needs and concerns. Besides that, we also provide custom made clothes for some special occasion. We have this service is because we want to make sure our cloth is always up to the trend and able to compete with our competitors. We have...
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...ABSTRACT This analysis of the information technology infrastructure at United Parcel Service (UPS) begins with a general overview of the company’s information technology (IT) environment to establish awareness of the size and complexity of this corporation. It includes a macro-level breakdown of the technology infrastructure of UPS ranging from the data centers to the PCs currently in operation. The study also more closely analyzes the software and database structure of UPS along with an analysis of the company’s E-commerce activities. It includes an interview with Tom Creech, the North Florida District E-commerce manager at UPS. Finally, research was conducted to evaluate the emerging technologies that UPS is implementing and employing to support the business strategy and maintain its competitive edge. INTRODUCTION A case study is a "published report about a person, group, or situation that has been studied over time." If the case study is about a group, it describes the behavior of the group as a whole, not behavior of each individual in the group. Case studies can be produced by following a formal research method. In doing case study research, the "case" being studied may be an individual, organization, event, or action, existing in a specific time and place. Case studies are analyses of persons, events, decisions, periods, projects, policies, institutions, or other systems that are studied holistically by one or more method. The case that is the subject of the inquiry...
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...Business Models for Internet Based E-Commerce B Mahadevan Introduction The meteoric growth of Internet based E-commerce at the turn of the last century is truly baffling. During the last one decade, this market space has grown in several directions. In its first generation, it saw the emergence of portals and search engines. However, in due course more and more organisations began to cater to the Business to Customer (B2C) market. In the last two years, there is significant growth in the Business to Business (B2B) segment. As several organisations began to operate in the Internet market space, they innovated unique propositions to create value in the process. These were either not found or difficult to replicate in the traditional brick and mortar operation. This course will help the students understand these unique propositions in a unified framework. The framework is collectively referred to as "Business Models". An Internet based business has several dimensions: · · · · the technology aspect primarily comprising of telecommunication, networking and other infrastructure issues the software domain that includes programming languages, web page design, customer interface and transactions management, security and privacy management, and large scale data mining the management aspect that deals with the business strategies for value creation, growth and customer development and retention the statutory and legal dimension that addresses various cyber laws dealing with security...
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...FUTURE OF E-COMMERCE Kunal Thakur, PGP2, IIM Indore FUTURE OF E-COMMERCE : BILLION DOLLAR INDUSTRY With the growth of technology and IT in particular, the time of “e-fying” everything, starting from mail, books to market place, began, and given the scenario and opportunities it is bound to continue and affect people’s lives in future. As Jeff Bezos, Founder and CEO of Amazon.com said, "I believe we can still be a footnote in the history of e-commerce", it throws light on how much growth potential e-commerce has when the top management of world’s largest e-commerce site believes that they can be a footnote in history. Since inception, ecommerce has been breaking boundaries and facilitating buyers and sellers to come together and let them carry out transactions efficiently and more conveniently spreading even across continents. The trends and innovations in electronic commerce are springing up by the hour. With the rate of technological advances only the bandwidth and internet penetration are the limiting factors and that too for the lesser developed nations. With increasing internet reach even that constraint won’t be present for long. In India, for example there were around 16 million broadband internet subscribers by the end of 2010, out of which 7.4 million are using online shopping. The Internet penetration level in small towns of rural India has increased from a mere 5% in year 2000 to 36% in 2009 itself. These trends have further led to m-commerce coming to the fore...
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...completely in order to receive the full credit. Make sure to provide the references used in your writing. *Web 2.0 is based on Web 1.0 but is the second generation in the World Wide Web. Web 2.0 refers to the numerous improvements made to the World Wide Web like blogs, wikis, social networking, and web applications. The big improvement in Web 2.0 is the availability of interactions that was not available in Web 1.0. Users now can be in online communities and share information on the web. Facebook, Twitter, and YouTube are the examples that come to my mind since they are so interactive. All three are free applications that users can communicate and share information with others. Web 3.0 is still in its early stages but is based on the idea that the internet actually understands the information and can make logical connections between information. The web will actually be able to take information from 2.0 and 3.0 from individual users and be able to get content that is relative to the user. The goal is for users to feel like they have a personal assistant that knows everything about the user and can access any information the user will need in an instant. Since Web 3.0 is still in the beginning stages there aren’t many examples of it yet; however, I believe that Apple’s Siri is a very good example of the beginnings of Web 3.0. Apple’s products offer the “personal assistant” Siri that users can ask questions like the weather and traffic information and the device looks it up...
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...CHAPTER ONE INTRODUCTION CHAPTER FOUR GENERATION OF SOME GOOD BUSINESS IDEAS AND IDENTIFICATION OF THE MOST USABLE OF THE IDEAS 4.1 LIST OF BUSINESSES, WHY THEY THRIVE, THEIR LAPSES AND WHAT I THINK CAN BE DONE. s/n | list of businesses | what makes the businesses thrive | List five (5) identified lapses | WHAT DO YOU THINK CAN BE DONE | 1. | Crude Tank Cleaning & Maintenance Services | * It renders the business of supplying advanced cleaning services as well as cleaning equipment and systems to all industries where cleaning tanks are a requirement. It doesn’t just supply cleaning nozzles, but offers state of the art engineering services and support that is needed for cleaning applications. | * Expensive nature of cleaning per cubic meter. * Harmful environmental impact. * Released wastes are harmful to the environment. * Immovable nature of cleaning equipments(they cannot be removed from site even after applications * Stressed working conditions (at most 2 operators in 7hr-shifts). | * a reduced cost of cleaning per-cubic meter. * minimized preparation and construction costs * On-site utilities & equipments will not be required. * improved working conditions with increased number of operators per shift * production of sellable by-products * reduction of environmental impact | 2. | Software Engineering And Maintenance | * With the offshoot of the information age, and the lack of widespread competitive...
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...E-COMMERCE By Name A Paper Presented in Partial Fulfillment Of the Requirements of INFS-732: Electronic Commerce Abstract The purpose of this paper is to provide descriptive evidence supporting Kenneth C. Laudon and Carol Guercio Traver’s concept that e-commerce is a relationship between business, technology, and society. This paper will also examine the idea that e-commerce is creating new markets in three distinct areas: where prices are transparent, markets are global, and trading is highly efficient. The findings analyzed in this paper will assist in determining whether these concepts are pushing the markets or if the markets are pulling these concepts. TABLE OF CONTENTS Abstract ii TABLE OF CONTENTS iii INTRODUCTION 1 types of e-commerce 1 concept of e-commerce 1 e-commerce MARKETS 1 CONCLUSION 3 References 3 INTRODUCTION In their book titled E-Commerce: Business, Technology, Society, Kenneth C. Laudon and Carol Guercio Traver define e-commerce as “the use of the Internet and the Web to transact business. More formally, digitally enabled commercial transactions between and among organizations and individuals.” There are many benefits to an e-commerce enabled business, and EcommerceEducation.com lists some of the more distinct advantages as the following: * Business happens without regard to time and distance * Allows sellers to reach buyers around the world * Lower total cost per sale for the seller * Better purchasing decisions...
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...In the past couple years the relationship between E-Commerce and globalization has become more complex then it was in the mid-2000s. Many economists believe that it is becoming more beneficial for local firms to stray away from conducting business nationally. As stated in a journal article from 2012, local firms may have certain advantages, which include “local knowledge, strong brand names, distribution channels and service infrastructure.1” This brings to question whether firms should invest in finding opportunities in local markets as opposed to using the internet and spending more money attempting to reach out to international markets1. Since 2007, commerce has seen a notable drop in capital being moved internationally of over 5 trillion dollars. David Francis of the Fiscal Times believes that the global economy is at a crossroads and has two paths in which it can take at this point. “One path involves economic regulation on a global scale, creating national economies with extremely close ties. The second path leads to a world where national economies are more isolated and rely on domestic consumption for growth.2” The second path seems to correlate with the first article’s belief in firms trending towards investing in local markets. A recent article in Forbes magazine seems to believe that customer relations is the key to developing and maintaining success between e-commerce involving foreign markets. Figure 1. Graph showing priorities of Customer Relationship...
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