Tutorial 1
Question 1
Electronic commerce is the process of buying, selling, or exchanging products, services, and information via computer networks. E-business is a broader definition of EC that includes not just the buying and selling of goods and services, but also servicing customers, collaborating with business partners and conducting electronic transactions within an organization.
Question 2
Partial e-commerce is when a company will sell a good through the internet but the fulfillment of the good will need to take place in the "real" world. It concerns business in which a large part of the transaction takes place in the off-line real world. For example, buying a book on Amazon, they will have to send it to you physically.
Besides that, pure e-commerce is when everything happens on the internet and concerns business whose transactions are largely carried out on the Internet. For example, buying music / movies on iTunes. In these case the product and services are digital.
Question 3
The click-and mortar also called as click-and-brick. It define the organizations that conduct some e-commerce activities, usually as an additional marketing channel.
Besides that, pure-play also called as virtual organizations. It define the organizations that conduct their business activities solely online.
Question 4
The EC framework is made up of the following components: people, the public policy, technical standards and protocols, business partners and support services.
Question 5
The major transactional types of EC include: business-to-business, business-to-consumer, business-to-business-to-consumer, consumer-to-business, consumer-to-consumer, mobile commerce, intrabusiness EC, business-to-employee, collaborative commerce, nonbusiness EC, electronic government and exchange-to-exchange.

Question 6
The second-generation of Internet-based services that let people