...SERVQUAL instrument, first obtain the score for each of the 22 expectation questions. Next, obtain a core for each of the perception questions. Calculate the Gap Score each of the statements (Gap Score = Perception – Expectation). Step 2. Obtain an average Gap Score for each dimension by assessing the Gap Scores for each of the statements that constitute the dimension and dividing the sum by the number of statements making up the dimension. Step 3. In TABLE 1 transfer the average dimension SERVQUAL scores (for all five dimensions) from the SERVQUAL instrument. Sum up the scores and divide it by five to obtain the unweighted measure of service quality. STEPS TO OBTAIN THE WEIGHTED SERVQUAL SCORE Step 1. In Table 2 calculate the importance weights for each of the five dimensions constituting the SERVQUAL scale. (The instructions are provided along with the table). Step 2. In Table 3 enter the average SERVQUAL score for each dimension (from Table 1) and the importance weight for each dimension (from Table 2). Then...
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...1. Introduction 2.1. Name of Company Fa Fa Furniture. 2.2. Nature of Company We form our business as a “partnership” business. The types of our business are Manufacturing Furniture’s, Wholesaler. We produce wooden furnitures. 2.3. Industry profiles The main idea for developing this business is due to the rapid development in the construction industry. This would give an opportunity for our company to provide furniture to the houses after the construction project finish. 2.4. Location of Business Fa Fa Furniture is located at No 4E, Oya Road, 96000, Sibu, Sarawak. We chose this location because it is strategic location that many construction projects are running around this area. Other than that this location may became busy residence area. 2.5. Date of Commencement Our company will commence operations on 1st January 2013. 2.6. Factors in selecting the proposed venture We chose this business because there is a high demand in the housing industry. We believe that we can compete with other competitors around Sarawak. We also believe that our company will became a source of reference for entrepreneurs in the same field. 2.7. Future prospects of the business Our future plans for this business is open more branches in Sarawak. Besides that, we also hope that we can get full support from government and non-government associations. 2. Purpose of Preparing the Business Plan This business plan is prepared by Fa Fa Furniture...
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...You need to design a new Access database. The first step is to organize the smallest to largest data, also called: D) Hierarchy of data. 2) Access is a relational database, which means that the data are organized into a collection of related: C) Tables. 3) In Access, a collection of numbers and/or characters that describes one aspect of a business object or activity is called: C) A field. 4) A pre-designed database that contains various pre-built objects is called: A) A template. 5) Tables and forms are examples of database: D) Objects. 6) Each major subject or grouping of information you will store in your database should have a separate E) Table. 7) When you need to create an interface to view, add, update, and delete data in Access, you should use a: A) Form. 8) If you want create a formatted, professional way to present and print the contents of your database, you use a: D) Report. 9) The last row in an Access table is called the: A) Append Row. 10) In a database, the special field that contains a unique value for each record is the: E) Primary key. 11) If any of your database columns display the ###### symbols, you need to: B) Widen the column. 12) When you first open a table in Datasheet view, Access uses the first field to sort the data records: C) In ascending order. 13) When you want to view only certain database fields such as product type, use this function: B) Filter 14) You need to find both a particular...
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...CHAPTER I Technical Aspect This chapter describes the activities to be done before the business will operate as a business. -Target Opening Date: July 1, 2009 Table 1 Pre-Operational Activities |Business Plan |Target Dates | |Renovation of the Business Space |June 8- 15, 2009 | |Application of Permits and Licenses |June 11-25, 2009 | |Selection and Buying of Equipment and Office Furniture |June 16-25, 2009 | |Arranging and Positioning of Equipment and Furniture |June 26-27, 2009 | |Trial Operation |June 28, 2009 | |Normal Operation |July I, 2009 | | | | Table I shows the different activities that “YOUR CHOICE FOOD SERVICE” will have to accomplish from the month of June 2009 until the business will start on July 1, 2009. It reflects the planned activities before the...
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...Therapist and Location tables to reflect a contract change and the closure of a business location for Physical Therapy Specialists. She also needs to view specific data about patients, therapists, and billing. She asks you to help her maintain the data in the database and to create query objects to view the data she needs to review. GETTING STARTED * Download the following file from the SAM website: * NP_Access2013_T3_P1a_FirstLastName_1.accdb * Open the file you just downloaded and save it with the name: * NP_Access2013_T3_P1a_FirstLastName_2.accdb * Hint: If you do not see the .accdb file extension in the Save file dialog box, do not type it. Access will add the file extension for you automatically. * Open the _GradingInfoTable table and ensure that your first and last name is displayed as the first record in the table. If the table does not contain your name, delete the file and download a new copy from the SAM website. * PROJECT STEPS Open the Therapist table in Datasheet view. Display the subdatasheet for the record with Therapist ID 699, and then update the record with BillingID A84975 to include 3 sessions and an amount of $225. Close the Therapist table. Open the Location table in Datasheet view. Change the font size for the datasheet to 12 pt. Select and resize the Address column in the Location table datasheet to best fit the data it contains. Delete the record with LocationID C from the Location table. Save and close...
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...1 ) Create a new query in Query Design, including the Employee Info and Sales by Employee tables. Add the First Name and Last Name fields from the Employee Info table, and the Quarter and Actual Sales fields from the Sales by Employee table (in that order). Run the query. Ribbon 1. | Click the CREATE tab. | 2. | On the CREATE tab, in the Queries group, click Query Design. | 3. | In the Show Table dialog box, with the Employee Info table selected, click Add. | 4. | Click the Sales by Employee table and then click Add. | 5. | Click Close in the Show Table dialog box. | 6. | In the query design window, in the Employee Info table, double-click the First Name field. | 7. | In the query design window, in the Employee Info table, double-click the Last Name field. | 8. | In the query design window, in the Sales by Employee table, double-click the Quarter field. | 9. | In the query design window, in the Sales by Employee table, double-click the Actual Sales field. | 10. | On the DESIGN tab, in the Results group, click Run. | | Keyboard 1. | Press ALT (or F10, or F6 two times), C, and then QD. | 2. | In the Show Table dialog box, with Employee Info selected press ALT+A (or ENTER or TAB to select the Add button, and then press ENTER (or A or SPACEBAR)). | 3. | Press S (or use ARROW keys) to select the Sales by Employee table, and then press ALT+A (or ENTER or TAB to select the Add button, and then press ENTER (or A or SPACEBAR))...
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...are as follows: Week 2: Questions to prepare at home: 1) Why is it more useful to research the ‘who, what, when’ of buying rather than the ‘why’? 2) You have recently been appointed as the Marketing Assistant for Nescafe, a large coffee manufacturer. The Marketing Director (your boss) has asked you to look over a data set for instant coffee purchases and provide a series of calculations (for the brand performance measures provided below). However, some members of your marketing team are not familiar with the following measures. Briefly explain each of the measures. Why is it important to have an understanding of these in marketing? a. Penetration b. Average Purchase Frequency c. Share of Category Requirements d. Category Buying Rate e. Sole Loyalty Exercises to complete in class: a. How are each of these measures calculated? Provide a formula. Week 3: Questions to prepare at home: 1) What are the three models of consumer decision making (also known as the paradigms of purchase)? Explain each of the models giving purchasing examples. Which model is used for most purchases and why? 2) What is an empirical generalisation? What are the key elements of an empirical generalisation? Exercises to complete in class: a. Data...
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...|μολύβι | |box |το |κουτί | |table |το |τραπέζι | |magazine |το |περιοδικό | |window |το |παράθυρο | Α. Αυτό είναι βιβλίο. N. This is a book. Α. Αυτό είναι βιβλίο. Ε. Αυτό είναι μολύβι. N. This is a pencil. Ε. Αυτό είναι μολύβι. N. Listen again and repeat after them. Α. Αυτό είναι βιβλίο. Ναι, (yes) αυτό είναι βιβλίο. Ε. Αυτό είναι μολύβι. Ναι, αυτό είναι μολύβι. Α. Βιβλίο. Ε. Μολύβι. N. Andreas takes a box. Listen. A. Αυτό είναι κουτί. N. This is a box. Α. Αυτό είναι κουτί. N. Ellie touches the table and says: Ε. Αυτό είναι τραπέζι. Αυτό είναι τραπέζι. N. Andreas holds up a magazine. Α. Αυτό είναι περιοδικό. N. This is a magazine. Α. Αυτό είναι περιοδικό. N. Now listen again and repeat after them. Α. Αυτό είναι κουτί. Ναι, αυτό είναι κουτί. Ε. Αυτό είναι τραπέζι. Ναι, αυτό είναι τραπέζι. Α. Αυτό είναι περιοδικό. Ναι, αυτό είναι περιοδικό. N. Good. Andreas holds up a box and touches the table. Listen. Α. Αυτό είναι κουτί και αυτό είναι τραπέζι. N. This is box and this is a table. Α. Αυτό είναι κουτί και αυτό είναι τραπέζι. N. Ellie holds up a book and a pencil. Ε. Αυτό είναι βιβλίο και αυτό είναι μολύβι. Αυτό είναι βιβλίο...
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...TABLE MANNERS OUTLINE “WE ARE ALL LADIES AND GENTLEMEN” 1. INTRODUCTION: * How many people out there can honestly say they have irreproachable table manners? * Table manners are acquired, not hard wired into our DNA. * Having proper behavior, including table manners, it is very important. So what can we do? Learn and PRACTICE. 2. CONTENT: * “ ALL GREAT CHANGE IN AMERICA BEGINS AT THE DINNER TABLE” Ronald Reagan * Let’s begin our business dinner A. WHAT SHOULD YOU DO FIRST? Be prepared: * Know the location and how to get there; look up information online. * Arrive in time; if you are the host, arrive a little bit early and make payment arrangements with manager (it looks more sophisticated if payments and checks do not get to the table). B. WHEN YOU ARRIVE AT THE DINNER… * Shake hands, introduce yourself if needed. * Wait for your host’s cue before sitting, ordering, and starting dinner. * C. THROUGHOUT THE DINNER… * Remember that your primary goal is to conduct business, not to eat. * Order food that is easy to eat. * Order coffee or desert, and use the extra time to make decisions and review key points. * Stand up when a lady arrives or leaves the table. D. IMPORTANT ETIQUETTE: * Pause and finish * Napkin * Bread and butter E. RULE OF ONE OR NONE: * Don’t drink alcohol, or limit to one drink. F. AMERICAN VERSUS CONTINENTAL DINING STYLE: * Both are correct ...
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...cell in a table use the _____ attribute. a. cellpad b. cellpadding c. cellspacing d. cellborder 2. To define the distance between the cell text and the cell border in a table, use the ____ attribute. a. cellpad b. cellpadding c. cellspacing d. cellborder 3. Use the _____ tag pair to begin and end a table row. a. b. c. d. none of the above 4. Use the ______ attribute to configure the width of a table border. a. tableborder b. width c. border d. none of the above 5. Use the ____ tag pair to configure table headings. a. b. c. d. none of the above 6. A table with a width set to 600 pixels will look _______ on a monitor with resolution set to 640 x 480 than on a monitor with resolution set to 1024 x 768 a. larger b. smaller c. the same d. more distorted 7. The __________ is an attribute of the tag that provides accessibility. a. width b. summary c. border d. 1ist 8. Common uses of tables on web pages include: a. Formatting the layout of an entire page b. Formatting a group of information c. Forming hyperlinks d. Both a and b 9. _ Use _______ element to indicate column or row headings. a. b. c. d. 10. Use the ______ attribute on a element to associate it with a table heading cell. a. th b. headers c. heading d. title 11. To configure the table cells to...
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...partial fulfillment of the requirements in the course Practicum 7 Submitted to: Dr. Nora A. Oredina Supervising Instructor Submitted by: Marino T. Luga BSED-4 October 2012 Table of Contents Chapter I The Problem Rationale……………………………………………………………….……………………………………………….…….1-2 Statement of the Problem…………………………………………………………………………………………….……2 Hypotheses.………………………………………………………………………………………………………………….2-3 Significance of the Study……………………………………………………………………………………………………3 Chapter II Methodology Objective…………………………………………………………………………………………………………………………4 Strategy……………………………………………………………………………………………………………………….....4 Persons Involved………………………………………………………………………………………………………………4 Implementation…………………………………………………………………………………………………………...4 -6 Success Indicator……………………………………………………………………………………………………………..5 Chapter III Presentation, Analysis, and Interpretation of Data Performance of Students before the Implementation of the strategies Technology Based Learning and One Minute Paper.………………………….…………………………………………………….….7-10 Performance of Students after the Implementation of the strategies Technology Based Learning and One Minute Paper………………………………………………….………………………………………….…10-13 Data Categorization…………………………………………………………………………………………………………13 Performance of Students who improved and did not improved in the Biology subject……….13-16 t-table …………………………………………………………………………………………………………………………..16 Chapter IV Summary, Findings, Conclusions, and Recommendations Summary…………………………………………………………………………………………………………………….…17...
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...COM 330 Lab 2: Access Integrity and Queries In this lab you will connect two tables with a relationship using a foreign key and investigate simple queries using QBE and SQL using Microsoft Access™. 1. Prepare the file: a. Download the file COM330LAB02.ACCDB from the class website. b. Rename the file COM330LAB02.ACCDB to include your initials before the period. (e.x., COM330LAB02BR.ACCDB for someone who’s initials are BR. 2. Inspect the tables and create forms: c. Open the file and inspect the tables in both datasheet and table design view to become familiar with their design using the design view button on the home tab. d. Create a form to help enter data into both tables. For each table, individually highlight it in the navigation pane on the left side of the screen, and then clicking the From button in the Form Group on the Create tab of the Ribbon at the top of the window. Save the Customer table’s from as FrmCustomer and the Place table’s from as FrmPlace. 3. Establish a relationship: e. Go to the database tools tab and click the relationships button. f. Use the show table feature to add both the PLACE and CUSTOMER table. g. Drag the ZipCode column of one table unto the ZipCode column of the other table. When the relationship dialog box pops up, be certain that both tables are using the ZipCode field and that the Enforce Referential Integrity box is checked. Observe the labels of 1 and ∞ on the arc representing...
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...Washington, DC Copyright © 2010 by the American Psychological Association. All rights reserved. Except as permitted under the United States Copyright Act of 1976, no part of this publication may be reproduced or distributed in any form or by any means, including, but not limited to, the process of scanning and digitization, or stored in a database or retrieval system, without the prior written permission of the publisher. Contents Published by American Psychological Association 750 First Street, NE Washington, DC 20002 www.apa.org To order APA Order Department P.O. Box 92984 Washington, DC 20090-2984 TeI: (800) 374-2721; Direct: (202) 336-5510 Fax: (202) 336-5502; TDDfITY: (202) 336-6123 Online: www.apa.org/books! E-mail: order@apa.org In the U.K., Europe, Africa, and the Middle East, copies may be ordered from American Psychological Association 3 Henrietta Street Covent Garden, London WC2E 8LU England Typeset in Sabon, Futura, and Universe by Circle Graphics, Columbia, MD Printer: Automated Graphic Systems, White Plains, MD Cover Designer: Naylor Design, Washington, DC Production Manager: Jennifer L. Macomber 1. Writing for the Behavioral and Social Sciences Library of Congress Cataloging-in-Publication Data Publication manual of the American Psychological Association. p.cm. Includes bibliographical references and index. 6th ed. ISBN-I0: 1-4338-0561-8 (softcover) ISBN-I0: 1-4338-0559-6 (hardcover) ISBN-I0: 1-4338-0562-6 (spiral...
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...http://wiki.sdn.sap.com/wiki/display/ABAP/ best link for abaper Working with Multiple dynamic internal tables By Bhumika Mahawar, YASH Technologies The main objective of this article is not to show how to display two ALV’s on a single page rather it mainly focuses on the use of dynamic tables in ALV. My requirement was to create two dynamic table and display data into them. The first dynamic table was created in the same way as already known using the method “create_dynamic_table” but the problem was the second dynamic table creation. To do this, you don’t need to use the same method again rather the RTTC concept helps us in the same. The below code illustrates the same and displays the data in an ALV as shown in the diagram below. REPORT ztest. **** Data declarations DATA: dtab TYPE REF TO data, newstr2 TYPE REF TO cl_abap_typedescr, tab_type1 TYPE REF TO cl_abap_tabledescr, lref_ditab TYPE REF TO data, lref_new_line TYPE REF TO data. **** Field-Symbols declarations FIELD-SYMBOLS: <fs_dyn_tab1> TYPE ANY TABLE, <fs_dyn_tab2> TYPE ANY TABLE, <fs_dyn_wa> TYPE ANY. **** Field Catalog declarations DATA: ...
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...want to assess. Using the SERVQUAL instrument, first obtain the score for each of the 22 expectation questions. Next, obtain a core for each of the perception questions. Calculate the Gap Score each of the statements (Gap Score = Perception – Expectation). Step 2. Obtain an average Gap Score for each dimension by assessing the Gap Scores for each of the statements that constitute the dimension and dividing the sum by the number of statements making up the dimension. Step 3. In TABLE 1 transfer the average dimension SERVQUAL scores (for all five dimensions) from the SERVQUAL instrument. Sum up the scores and divide it by five to obtain the unweighted measure of service quality. STEPS TO OBTAIN THE WEIGHTED SERVQUAL SCORE Step 1. In Table 2 calculate the importance weights for each of the five dimensions constituting the SERVQUAL scale. (The instructions are provided along with the table). Step 2. In Table 3 enter the average SERVQUAL score for each dimension (from Table 1) and the...
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