...Charleston Super Sofa Fire Charles Rigsbee Durham Tech, Community College Introduction On June 18, 2007, the City of Charleston’s Fire Department lost nine of their firefighters, when they became trapped fighting a fire inside of the Sofa Super Store. This tragedy was the single greatest loss of firemen on duty in the United States since 343 fire fighters died in the collapse of the World Trade Center on Sept. 11, 2001. Issues that plagued the Charleston Fire department on the day of the incident included the lack of a proper incident command system; no accountability system and water supply issues hampered firefighting and rescue efforts that dreadful day. Furthermore, the Sofa Super Store’s lack of sprinkler systems in vital areas resulted in heavy fire loads created by high volumes of highly combustible furniture; compliant building additions also contributed to the deaths of the 9 firemen. The Fire On June 18, 2007, approximately at 6:56 pm, a fire was spotted by someone driving along the Savannah Highway in front of the store. The passerby notified store employees of the fire outside of the loading dock. The manager attempted to extinguish the fire with portable extinguishers but was unable to bring the fire under control. At 7:08, Charleston County 911 Center received a call reporting the fire at the store. Within 2 minutes, Engines 11 and 10, ladder 5 and Battalion 4 were dispatched. Battalion 4 was the first unit on scene, his intimal size up indicated...
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...& Conservation Assignment 2 Conservation Plan & Feasibility Study ------------------------------------------------- Module Title: BUILDING Appraisal Appreciation & Conservation Assignment 2 Conservation Plan & Feasibility Study Ian Scott Student ID 471727 Module Code: 6104 BEUG Module Leader: P.Kenny & S.Buxbaum Submission Date: 16/04/12 Ian Scott Student ID 471727 Module Code: 6104 BEUG Module Leader: P.Kenny & S.Buxbaum Submission Date: 16/04/12 Liverpool John Moores University School of the Built Environment Conservation Plan & Feasibility Study Of The Wellington Rooms (Known locally as the Irish Centre) The Wellington Rooms 2011 http://flickr.com/photos Report prepared by Mr Ian Scott: Student ID: 471727 Report Contents 1. Executive Summary 3 2. Introduction 3 3. Site Location & Description 3 4. Listing Extract 4 5. Statutory Controls 5 6. Evaluation of Development 5-6 7. Development Options 6-7 8. Appraisal of Repairs 7-9 9. Adaption Works 9-10 10. Conclusion 10 11. References & Bibliography 11 12. Photographs & Illustrations 12-16 ------------------------------------------------- 1.0 Executive Summary This executive summary provides a conservation plan and feasibility study considering the options for the proposed development and economic re-use...
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...Amazon’s business strategy and revenue model: A history and 2014 update I’ve used Amazon as a case study in my books for over 10 years now since I think all types of businesses can learn from their digital business strategy. From startups and small businesses to large international businesses, their focus on the customer, testing market opportunities made available by digital technology and their focus on testing and analysis to improve results. I aim to keep this case study up-to-date for readers of the books and Smart Insights readers who may be interested. In it we look at Amazon’s background, revenue model and sources for the latest business results. We can also learn from their approach to digital marketing since they use digital marketing efficiently across all customer communications touchpoints in our RACE marketing planning framework: * Reach: Amazon’s initial business growth based on detailed approach to SEO and AdWords targeting millions of keywords. * Act: Creating a clear simple experiences through testing and learning. * Convert: Using personalisation to make relevant recommendations and a clear checkout process that many now imitate. * Engage: Their focus on customer experience, “Customer Obsession” as they call it is shown by the way they consistently outperform other retailers in their ACSI customer satisfaction rating too. We have our own internal experimentation platform called “Weblab” that we use to evaluate improvements Experiments and...
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...compliant with The Joint Commission standards except the following areas: Accreditation function of environment of care and life safety, it was documented that more than 3 smoke wall penetrations were found on the 1st floor and one on the 4th floor. The hospital is to minimize the potential for harm from fire, and smoke (TJC, 2013). A review of documentation showed appropriate ILSM was not initiated during 3 construction projects this put employees and patients at risk. Education of fire safety equipment should have been completed before the project. The gift shop did not have the required 18 inch clearance from the sprinklers. All sprinklers must have at least 18 inches below and around of clearance for The Joint Commission standards. Review of department documentation shows that the master alarm panel for medical gasses was not tested annually per policy. This is a policy written by the hospital that is not being met. They are to follow the policies that they set for themselves. The Fire Drill History Report showed that the fire drill process is not adequate and does not meet standards. Quarterly fire drills are to be conducted as regulated by the Life Safety Code (TJC, 2013). Clutter was found in the hallways of 3E, 4E, OR and telemetry this could restrict people from leaving the floor safely in case of fire or smoke. Accreditations function of Nursing Leadership it was discovered that Nurses on 3E were not documenting in a timely manner. When questioned they responded that they...
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...Executive Summary The aim of the research was to answer the main research question: ‘What caused the Arab Spring’ In order to tackle this question; desk research, case studies and an interview with Mr Farrid Benkaddour have been conducted. Farrid Benkaddour is a Moroccan sociologist, he started his career in Morocco after obtaining his baccalaureate in 1984. Since then he has been a teacher in Morocco, afterwards he went to the Netherlands to teach Dutch people about Moroccan culture. He currently works for Arabika, a company that specializes in legal assistance, translations, language trainings and intercultural communications. The desk research revealed the opinions of the Arab spring’s countries inhabitants. Inflation, unemployment and poor housing conditions prevailed as a direct consequence of insufficient dictatorial regimes. Freshly graduated youth was left jobless with no sign of improvement in the near future. People became more and more aware of the lack of political influence they had and started idealizing the western political democratic models. The interview and case studies showed there have been negative thoughts about the dictatorial regimes ever since their instalment. Protests have been seen throughout the history of the Arab world. The difference, however, between those protests and the Arab Spring is the modern age. Where earlier protests failed due to lack of support, the modern age tools such as (social-)media carried the Arab spring’s unfolding...
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...Aquarian Publications P.O. BOX 681 Palm Springs, California 92263 © 2002 Eloise Helm All rights reserved. No part of this book may be reproduced in any form or by any means, electronic or mechanical, including photocopying, recording or by any information storage and retrieval system, without permission in writing from the publisher. First Edition Illustrations by C.J. Correnti / C2 Media Group, Inc. © 2002 C2 Media Group, Inc. Library of Congress Cataloging-in-Publication Data ISBN 0-9639204-7-2 Introduction lthough Feng has been practiced in the Eastern hemisphere for thousands of years, it is relatively new to western civilization. Feng Shui may seem mysterious and foreign to our western culture, but it is actually a very sensible collection of ideas and actions. Once you understand its principles, you will be able to produce harmony, comfort and balance in almost any situation or environment. 26 Secrets has been put together to simplify Feng Shui so that everyone can understand and work with its principles to balance their lives and make way for more money, love, health and happiness. Some of these tips will help bring these things to you, while others will make it easier to hold on to money, romance and health once they’re in your hands. When you energize the various parts of your home, your life will improve and you will start to attract more abundance and happiness. Begin to think of balance in all things. For example, you must activate your career and benefactor sections...
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...UNIVERSITY OF NAIROBI MANAGEMENT OF RESIDENTIAL RENTAL PREMISES. (CASE STUDY:NAIROBI-WEST) BY MURIITHI DAVIES MUGOH B04/23097/2008 A PROJECT PAPER SUBMITTED IN PARTIAL FULFILMENT FOR THE AWARD OF BACHELOR OF ARTS IN LAND ECONOMICS DEGREE IN THE DEPARTMENT OF REAL-ESTATE AND CONSTRUCTION MANAGEMENT UNIVERSITY OF NAIROBI MAY, 2012. DECLARATION I, MURIITHI DAVIES MUGOH, hereby declare that this project is my original work and has not been presented for a degree in any other University. Signed…………………….. Date……………………………… MURIITHI DAVIES MUGOH DECLARATION OF THE SUPERVISOR This research has been submitted for examination with my approval as a university supervisor. Signed……………………… Date………………………………….. Mr. NIKKY NZIOKI DEDICATION I dedicate this work to my parents Mr. and Mrs. Muriithi who has patiently borne my education expenses right from primary school to the University and gave me continuous support & encouragement throughout my academic life. My siblings Faith Njoki, Peninah Njoki and Dennis Ragoi, thanks for being there for...
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...Letter of Transmittal 17th February, 2014 Farzana Lalarukh Associate Professor Department of Finance University of Dhaka Subject: Submission of a report on “Real Estate Finance in Bangladesh” Dear Madam, We are presenting a report on “Real Estate Finance in Bangladesh”.In this report we have examined detail study of East West Property Development (Pvt) Ltd. and Eastern Housing Limited. In making the study, we had to take help from the various sources of internet, class lectures of our course teacher and have visited one of the branches of Eastern Housing Limited and get some vital information from a highly experienced manager. We are grateful to him for extending generous help. We acknowledge the contribution of our course teacher heartily. We have tried to use our academic knowledge in real life. We are pleased to be granted this vital opportunity and grateful for your versatile assistance. We hope that our work will please you. We will be available in the presentation for further explanations. Sincerely, ________________ K. M. Najmus Sakib On behalf of The Group Morning Stars Credit To prepare this report we met different people holding different positions in the corporate world, we also got special suggestions from our honorable course teacher. Our special thanks to following people. Farzana LalarukhAssociate ProfessorDepartment of FinanceUniversity of Dhaka | | EXECUTIVE SUMMARY Like any other country in the world, the housing...
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...of the kitchen is linked to the invention of the cooking range or stove and the development of water infrastructure capable of supplying water to private homes. Until the 18th century, food was cooked over an open fire. Technical advances in heating food in the 18th and 19th centuries, changed the architecture of the kitchen. Before the advent of modern pipes, water was brought from an outdoor source such as wells, pumps or springs. Antiquity[edit source | editbeta] The houses in Ancient Greece were commonly of the atrium-type: the rooms were arranged around a central courtyard for women. In many such homes, a covered but otherwise open patio served as the kitchen. Homes of the wealthy had the kitchen as a separate room, usually next to a bathroom (so that both rooms could be heated by the kitchen fire), both rooms being accessible from the court. In such houses, there was often a separate small storage room in the back of the kitchen used for storing food and kitchen utensils. Kitchen with stove and oven of a Roman inn (Mansio) at the Roman villa of Bad Neuenahr-Ahrweiler, Germany. In the Roman Empire, common folk in cities often had no kitchen of their own; they did their cooking in large public kitchens. Some had small mobile bronze stoves, on which a fire could be lit for cooking. Wealthy Romans had relatively well-equipped kitchens. In a Roman...
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...professional golfer. He was captain of the St. Louis Park High golf team; at the 1970 U.S. Open at Hazeltine National Golf Club, he caddied for Chi Chi Rodriquez, who came in 27th. That, alas, was as close as Friedman would get to professional golf. In high school, however, he developed two other passions that would define his life from then on: the Middle East and journalism. It was a visit to Israel with his parents during Christmas vacation in 1968–69 that stirred his interest in the Middle East, and it was his high school journalism teacher, Hattie Steinberg, who inspired in him a love of reporting and newspapers. After graduating from high school in 1971, Friedman attended the University of Minnesota and Brandeis University, and graduated summa cum laude in 1975 with a degree in Mediterranean studies. During his undergraduate years, he spent semesters abroad at the Hebrew University of Jerusalem and the American University in Cairo. Following his graduation from Brandeis, Friedman attended St. Antony's College, Oxford University, on a Marshall Scholarship. In 1978, he received an M.Phil. degree in modern Middle East studies from Oxford. That summer he joined the London Bureau of United Press International (UPI) on Fleet Street, where he worked as a general assignment reporter. Friedman spent almost a year reporting and editing in London before UPI dispatched him to Beirut as a correspondent in the spring of 1979. He and his wife Ann lived in Beirut from June 1979 to May...
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...What were the causes of Israel-Palestine war? TABLE OF CONTENTS ABSTRACT AANALYSIS THE CAUSES OF ISRAEL/PALESTINE CONFLICT: THE FIRST INTIFADA 1987-93 DIVIDING THE MAP THE 1948 WAR ZIONISM 1967/OCCUPATION THE ARABS, TERRORISM & SECURITY: “NO SOLUTION” THE WALL/FENCE/BARRIER DELEGITIMIZING THE STATEHOOD DECLARATION BY PALESTINE THE IMPACT OF SCARCE WATER RESOURCES ON THE ARAB-ISRAEL CONFLICT CAMP DAVID FAILURE THE ISRAEL-PALESTINE CONFLICT IS CENTRAL TO THE MILITANTS’ CAUSE Abstract The notion of this research essay is to discuss the causes of the Israel-Palestine war. The first priority of the paper is to address the war in detail by describing the war. Another perspective that the essay will take in answering the causes of the Israel-Palestine war is to address the period of the war and how it emerged. The Israel-Palestine war is also denounced as the primary consequence that has formed the Israel-Arab war. The nature of the war is somehow a contagious form of war as it is fundamental in the creation of the upheaval of the Arab states conflict. The essay will also discuss the causes in the different sequence. This will be done by stating which cause took place before the following cause emerged. The principal ideology of the essay is to come to a founding cause that resulted to the war preceding other causes. Therefore the research paper will discuss the causes of the Israel conflict with the aim of establishing the causes that formed the Israel-Palestine...
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...www.hbr.org HBR CASE STUDY How should Gerald Smarten balance the needs of Kaspa and the community? The CEO Can’t Afford to Panic by Eric J. McNulty • Reprint R1003X Purchased by robert duboff (robert.duboff@hawkpartners.com) on January 12, 2012 In an unthinkable crisis, a bank’s chief executive has to make a fast decision. HBR CASE STUDY The CEO Can’t Afford to Panic by Eric J. McNulty COPYRIGHT © 2010 HARVARD BUSINESS SCHOOL PUBLISHING CORPORATION. ALL RIGHTS RESERVED. Gerald Smarten, CEO of Kaspa Financial Services, was presiding over the regular Tuesday morning executive committee meeting in the glass-walled conference room that looked east over Massachusetts Bay. The management team was wrestling with the complexities of acquiring Huadong, a Shanghai-based investment firm. He glanced at his watch: 8:10 already, and they still had three more agenda items to work through. “I just don’t trust their valuation of all of their assets,” said Sarah Hicks, Kaspa’s CFO. “The securities are straightforward, but—” She stopped mid-sentence as the building shook and a low rumble rose up from below. She and her colleagues looked at one another and then, almost as one, rushed to the window. Smoke was billowing out of the subway entrance across from Boston’s historic South Station. Traffic had stopped, and people were pouring into the street. “Oh my God!” exclaimed Ben Lee, the firm’s general counsel. “There’s a fire.” “Or worse,” Smarten said quietly. Just a...
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...Advance Edited Version Distr. GENERAL A/HRC/12/48 15 September 2009 Original: ENGLISH HUMAN RIGHTS COUNCIL Twelfth session Agenda item 7 HUMAN RIGHTS IN PALESTINE AND OTHER OCCUPIED ARAB TERRITORIES Report of the United Nations Fact Finding Mission on the Gaza Conflict ∗ ∗ Late submission A/HRC/12/48 page 2 Paragraphs Page EXECUTIVE SUMMARY PART ONE INTRODUCTION I. II. III. METHODOLOGY CONTEXT EVENTS OCCURRING BETWEEN THE “CEASEFIRE” OF 18 JUNE 2008 BETWEEN ISRAEL AND THE GAZA AUTHORITIES AND THE START OF ISRAEL’S MILITARY OPERATIONS IN GAZA ON 27 DECEMBER 2008 IV. APPLICABLE LAW PART TWO OCCUPIED PALESTINIAN TERRITORY: THE GAZA STRIP Section A V. VI. THE BLOCKADE: INTRODUCTION AND OVERVIEW OVERVIEW OF MILITARY OPERATIONS CONDUCTED BY ISRAEL IN GAZA BETWEEN 27 DECEMBER 2008 AND 18 JANUARY 2009 AND DATA ON CASUALTIES ATTACKS ON GOVERNMENT BUILDINGS AND POLICE VIII. OBLIGATION ON PALESTINIAN ARMED GROUPS IN GAZA TO TAKE FEASIBLE PRECAUTIONS TO PROTECT THE CIVILIAN POPULATION VII. A/HRC/12/48 page 3 IX. OBLIGATION ON ISRAEL TO TAKE FEASIBLE PRECAUTIONS TO PROTECT CIVILIAN POPULATION AND CIVILIAN OBECTS IN GAZA X. INDISCRIMINATE ATTACKS BY ISRAELI ARMED FORCES RESULTING IN THE LOSS OF LIFE AND INJURY TO CIVILIANS XI. DELIBERATE ATTACKS AGAINST THE CIVILIAN POPULATION XII. THE USE OF CERTAIN WEAPONS XIII. ATTACKS ON THE FOUNDATIONS OF CIVILIAN LIFE IN GAZA: DESTRUCTION OF INDUSTRIAL INFRASTRUCTURE, FOOD PRODUCTION, WATER INSTALLATIONS, SEWAGE...
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...into the induction and training procedures used by a selected travel and tourism organisation. For this part of my assignment I will provide a detailed account of the induction training procedures carried out within Bromley Court Hotel. I will use both primary and secondary research to analyse how both induction and training procedures impact on the level of customer service provided. My sources includes: Bromley Court Hotel website, my visit to the hotel and interview as well as my own observations. I will also use secondary sources such as Bromley Court Hotel staff handbook, hand-outs, leaflets as well as business travel and tourism textbooks. Bromley court hotel is part of the Best Western group of hotels. It is located in South-east London, Bromley. The hotel opened in 1931 by the current owners, the Frenkel family. Bromley court hotel is owned by Richard Antony freckle who is the present company director, the family have owned the business since 1931. The business through has changed over the years. In 1801 Charles Long purchased the deeds, he rebuilt the property in 1969 and a major extension was added. From then on the hotel has been refurbished continually. It is currently a 3 star hotel but hopes to achieve 4 stars in the future. Bromley Court Hotels mission statement is to provide good, professional service to all customers with their highest standard at all times, another objective is to treat employees fairly and with respect. They aim to increase sales as they...
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...CASE STUDY CLARIDGE’S HOTEL, LONDON IMPROVING COMMUNICATION AT A HISTORIC FIVE-STAR HOTEL MOTOTRBO™ SL SERIES RADIOS MAKE THE GUEST EXPERIENCE FIRST CLASS Located in the heart of London, the world-renowned Claridge’s Hotel is famous for its five-star service and premier clientele that includes celebrities, dignitaries and the business elite. Named “Top UK Business Hotel 2009” and “Best UK Hotel for Rooms 2010” by Condé Nast Traveler, providing flawless service is paramount to this historic luxury property. Guests expect extraordinary attentiveness, responsive security and absolute discretion from Claridge’s staff. The challenge facing the hotel was how could it achieve instant, reliable and seamless communication and make it virtually invisible to guests? CUSTOMER PROFILE Company Industry • Hospitality • Claridge’s Hotel Key Features • Five star luxury retreat in busy central London • Majestic Art Deco building, first opened in 1854 • 203 rooms and suites; three restaurants, two bars, business center and health spa • More than 300 staff members • Frequented by celebrities, royalty, statesmen, socialites and business elite CASE STUDY CLARIDGE’S HOTEL, LONDON CLARIDGE’S HOTEL LONDON DISCREET COMMUNICATION, FROM STREET TO SUITE Communication devices for a hotel this sophisticated had to be sleek, discreet and stylish, too. From the street to the penthouse suite, Claridge’s sought a communication tool where function met style. It had to fulfill coverage...
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