Premium Essay

Economy, Efficiency and Effectiveness as Performance Indicators in Government Agencies

In:

Submitted By draganam
Words 2934
Pages 12
Economy, Efficiency and Effectiveness as Performance Indicators in Government Agencies

Table of Contents

Executive summary 3 Introduction 4 Economy 4 Effectiveness 5 Efficiency 6 Conclusion 7
References…………………………………………………………………………………………………………………………………..8

Executive summary
Evaluation of performance is part of managing performance. Public agencies use economy, effectiveness and efficiency to determine performance. All these three parameters relate to inputs and outputs of the agency (Cutler, Cutler & Waine, 1997, p. 98). However, measurement of inputs and outputs presents some challenges. Thus, during measurement of performance of a public agency one has to make a choice of what to measure among the three parameters in order for performance to be evaluated effectively. For instance, economy relate to input, efficiency relate to input and output while effectiveness relate to output (Chai, 2009, p. 45). Thus, the effectiveness of these concepts in determination of performance depends largely on the methods adapted to measure indicators of these parameters.

Introduction
The process of managing performance involves setting social outcomes and strategic plans that entails focusing strategic plan on social outcomes, identifying value drivers, focusing managerial attention on activities, which contribute most to value and are easiest to influence, tying metrics to value drivers, and measuring progress across balanced scorecard (Wanna, O’Faircheallaigh & Weller, 1996, p. 114). It also involves defining and mobilizing meaningful performance targets that ensures that the entire organization is mobilized to deliver on the same priorities. It also entails assigning clear

Similar Documents

Premium Essay

Business

...Economy, Efficiency and Effectiveness Name Institutional Affiliation Government agencies are commissions appointed and granted powers and authority to oversee specific functions such as Bureau of economic analysis. Bureau of economic analysis provides economic statistics and its main function is to give a clear understanding of the economic status of the US by giving an accurate and relevant data. Cochran, J. (2013). A state agency may be of either national or state government. Performance measurement is basically managing production rate and its primary purpose is to reduce or get rid of total variation in the production process. The main purpose of measuring performance, is to help get to a better decisions. Performances generally tell us important aspects about products, services, and the processes of how they are produced. They are a helpful tool to understanding, manage, and improve what organizations do. Performance can also be measured in order to recognize the sum total of quality management. Jacob, I. (2011). Persons charged with the management of an organization have to implement change in the organization. Before implementing change in an organization, the manager has to know how and when to introduce the change, he or she has to freeze and unfreeze the change process in order to avoid resistance from the workers. The management team has to have appropriate information and knowledge to measure the performance of the institution. Currently there is no known standard...

Words: 2210 - Pages: 9

Free Essay

Implementation of Obb System

...countries | 356671011 | 3. | Conclusions | 12 | 4. | Recommendation | 14 | 5. | References | 15 | 6. | Appendices | | INTRODUCTION Budgeting in the public sector has evolved over the years. After Independence, we started with line-item budgeting that focused on expenditure. Under this approach, ministries and agencies were assessed on their ability to spend the approved allocation within a given year. Moreover, it lacked coordinated planning, performance measurements and systematic evaluation. Subsequently, a more results oriented Programme and Performance Budgeting System (PPBS) was adopted in 1969, where the focus shifted to outputs, with resources allocated for specific programmes and activities based on priorities. Systemic problems, however, continued to persist. There was lack of accountability, while decision making was highly centralized. To address these problems, the PPBS was improved and introduced as the Modified Budgeting System (MBS) in 1990. The system expounded the concept of “let managers manage” and held them accountable for their performance. However, even under this system, the emphasis was still on output, with each ministry and agency focusing on delivering its programmes and projects. This gave rise to duplication of efforts and resources across ministries. It soon became apparent that there were weak linkages between policy formulation, budgeting process as well as project implementation and evaluation. There was also little or no integration between...

Words: 3861 - Pages: 16

Premium Essay

Working Papers

...the GRI Disclosures in the Annual Reports of Australian State Government Departments Dr Maria Mucciarone Murdoch Business School Professor Greg Tower - Curtin University Professor Mike Garner - Salisbury University Working Paper No.3 February 2012 The views presented in this paper are those of the author(s) and do not necessarily reflect those of the Murdoch Business School or Murdoch University. Working papers are considered draft publications for critical comments by colleagues and will generally be expected to be published elsewhere in a more polished form after a period of critical engagement and revision. Comments on this paper should be directed to the authors at m.mucciarone@murdoch.edu.au; Greg.Tower@cbs.curtin.edu.au; rmgarner@salisbury.edu.au © Copyright is held by the author(s) of each working paper: No part of this publication may be republished, reprinted or reproduced in any form without the permission of the paper’s author(s). National Library of Australia. ISSN: 1837-6371 Factors Affecting the GRI Disclosures in the Annual Reports of Australian State Government Departments Abstract Purpose: Growing concern over the environmental impact of climate change and carbon tax has increased demand for public disclosure on how government departments are fulfilling their social and environmental obligations. The purpose of this study is to identify what factors influence Australian State government departments in their reporting of social and environmental...

Words: 8969 - Pages: 36

Premium Essay

Performance Measuremnt in Public Institutions

...CO-OPERATION AGENCIES: A REVIEW OF EXPERIENCE BACKGROUND REPORT In order to respond to the need for an overview of the rapid evolution of RBM, the DAC Working Party on Aid Evaluation initiated a study of performance management systems. The ensuing draft report was presented to the February 2000 meeting of the WP-EV and the document was subsequently revised. It was written by Ms. Annette Binnendijk, consultant to the DAC WP-EV. This review constitutes the first phase of the project; a second phase involving key informant interviews in a number of agencies is due for completion by November 2001. TABLE OF CONTENTS PREFACE.......................................................................................................................................................... 3 I. II. III. IV. V. VI. RESULTS BASED MANAGEMENT IN THE OECD COUNTRIES -- An overview of key concepts, definitions and issues -- ........................................................................ 5 RESULTS BASED MANAGEMENT IN THE DEVELOPMENT CO-OPERATION AGENCIES -- Introduction --...................................................................................................................................... 9 PERFORMANCE MEASUREMENT IN THE DEVELOPMENT CO-OPERATION AGENCIES -- The project level --............................................................................................................................ 15 PERFORMANCE MEASUREMENT IN THE DEVELOPMENT CO-OPERATION AGENCIES -- The country...

Words: 64540 - Pages: 259

Premium Essay

The Role of Accounting Information in Assessing Corporate Performance in Nigeria.

...The Role of Accounting Information in Assessing Corporate Performance in Nigeria. May,2012. Table of content. Abstract. Section 1: Introduction 1.1 Background to study 1.2 Problem Analysis 1.3 Aims and Objectives of the study 1.4 Significance of the study. 1.5 Research Questions 1.6 Hypothesis 1.7 Scope and limitation of the study. Section 2: Literature Review 2.1 General Review of Relevant Literature. 2.2 Theoretical framework 2.3 Conceptual Scheme/ Model Section 3: Methodology 3.1 Data and Statistical Tools for Analysis. Section 4: Presentation of Data Analysis Section 5: Discussion of Findings Section 6: Summary and Conclusions References. ABSTRACT. This study is an attempt to examine the role of accounting information on corporate performance. We critically examine the relevant literature that investigates the role of financial accounting information as the direct and indirect use of externally reported financial accounting data in performance assessment. Specifically, we focus on the role of accounting data in prevalent control mechanisms (primarily in executive compensation contracts) and the underlying causes that led to the shift of contracts towards option awards. Accounting information are among the most effective tools to reduce the incidences of corruption, from its supply side, because they promote values such as accountability, transparency, fairness and responsibility...

Words: 4873 - Pages: 20

Premium Essay

Mini Country Report/Romania

...ERAWATCH (2011-2012) December 2011 Author: Marina Ranga, Stanford University Table of Contents Preface ii  Executive Summary iii  1. Innovation policy trends 1  1.1 Trends and key challenges for innovation policy 1  1.2 Innovation governance 7  1.3 Recent changes in the innovation policy mix 12   1.4 Internationalisation of innovation policies 15   1.5 Evidence on effectiveness of innovation policy 16   2. Innovation policy budgets – an overview 19   2.1 Trends in funding of innovation measures 19   2.2 Departmental and implementing agency budgets for innovation policies 2 1  2.3 Future challenges for funding of innovation policy 22  3. Thematic report: Demand-side innovation policies 23  3.1 Trends in the use of demand-side innovation policies 24  3.2 Governance challenges 30  3.3 Recent demand-side innovation policy measures 3 1  3.3.1 Sectoral specificities 3 1  3.3.2 Good practice case 3 1  Appendix A : Plan to increase the efficiency and effectiveness of RDI expenditure (Summary of provisions) 32  Appendix B : Recommendations of World Bank’s Functional Review for the reform of the Romanian RDI system 34  Appendix C : Research and innovation policy measures for Romania 35  Appendix D : References 37  Mini Country Report/Romania i Preface The European TrendChart on innovation is the longest running policy benchmarking tool at European...

Words: 18856 - Pages: 76

Free Essay

Ten Steps to a Me Steps

...Handbook for Development Practitioners Ten Steps to a Results-Based Monitoring and Evaluation System A Handbook for Development Practitioners Ten Steps to a Results-Based Monitoring and Evaluation System Jody Zall Kusek Ray C. Rist THE WORLD BANK Washington, D.C. © 2004 The International Bank for Reconstruction and Development / The World Bank 1818 H Street, NW Washington, DC 20433 Telephone 202-473-1000 Internet www.worldbank.org E-mail feedback@worldbank.org All rights reserved. 1 2 3 4 07 06 05 04 The findings, interpretations, and conclusions expressed herein are those of the author(s) and do not necessarily reflect the views of the Board of Executive Directors of the World Bank or the governments they represent. The World Bank does not guarantee the accuracy of the data included in this work. The boundaries, colors, denominations, and other information shown on any map in this work do not imply any judgment on the part of the World Bank concerning the legal status of any territory or the endorsement or acceptance of such boundaries. Rights and Permissions The material in this work is copyrighted. Copying and/or transmitting portions or all of this work without permission may be a violation of applicable law. The World Bank encourages dissemination of its work and will normally grant permission promptly. For permission to photocopy or reprint any part of this work, please send a request with complete information to the...

Words: 91537 - Pages: 367

Premium Essay

Report

...different format, please contact Media and Publications (see below). Publications Inquiries: Media and Publications Productivity Commission Locked Bag 2 Collins Street East Melbourne VIC 8003 Tel: Fax: Email: (03) 9653 2244 (03) 9653 2303 maps@pc.gov.au General Inquiries: Tel: (03) 9653 2100 or (02) 6240 3200 An appropriate citation for this paper is: Productivity Commission 2009, Annual Report 2008-09, Annual Report Series, Productivity Commission, Canberra JEL code: D The Productivity Commission The Productivity Commission, is the Australian Government’s independent research and advisory body on a range of economic, social and environmental issues affecting the welfare of Australians. Its role, expressed most simply, is to help governments make better policies, in the long term interest of the Australian community. The Commission’s independence is underpinned by an Act of Parliament. Its processes and outputs are open to public scrutiny and are driven by consideration for the wellbeing of the...

Words: 83553 - Pages: 335

Premium Essay

Health

...Research (CIHR) to develop a framework and indicators to measure the impact of health research. The development process included national and international consultations. Key methodology challenges and measurement requirements were identified. The framework that has resulted from this process includes definitions of key concepts, methodology guidelines, identification of the different stakeholders for impact information and the individual concerns of each stakeholder group. Indicators are classified within five categories that encompass a broad range of impacts. Sources of information and issues in attributing research impacts are discussed. An analysis of issues suggests that impact measurement and performance measurement are complementary activities, with the former focused on broad impacts of the health research sector and the latter on the degree of success achieved by funding agencies in contributing to the process of knowledge development and uptake. Introduction Accountability and value received for the use of public funds have become high priorities for governments around the world. Quantifying the value of publicly funded health research is a challenge for many countries. This paper describes the approach taken by the Canadian Institutes of Health Research (CIHR), Canada’s national health research funding agency, to develop a framework to measure the impact of its investments in health research and to begin to identify robust indicators that can be used to establish benchmarks...

Words: 5822 - Pages: 24

Premium Essay

Banking Sector In Pakistan Essay

...Banking sector plays a vital role in the economic growth. Sound financial well-being of a bank is the assurance not only to its investors, but is equally important for the owners, personnel and the whole economy as well. As a result efforts have been made from time to time, to gauge the financial position of every bank and oversee it proficiently and viably. In this paper, an effort has been made to assess the financial performance of the ten commercial banks working in Pakistan and the data has been taken for seven years i.e. 2007-2013. Moreover, data were also assembled from articles, papers, the World Wide Web (Internet), Specialized International Journals, and relevant previous studies. In the present study an endeavor was made to evaluate the performance & financial accuracy of commercial banks using CAMEL approach. CAMEL is the supervisory and administrative framework implemented by State Bank of Pakistan. It consists of five...

Words: 1848 - Pages: 8

Premium Essay

Measuring Procurement Performance in Rwanda Case Study: Social Security Fund of Rwanda Year: July 2010-June 2011

...PROCUREMENT PERFORMANCE MEASUREMENT……………………………………………………………………...6 5.1. DEFINITIONS…………………………………………………………………….6 5.2. WHY MEASURING PROCUREMENT PERFORMANCE……………….7 5.3. CHARACTERISTICS OF PERFORMANCE INDICATORS……………..9 5.4. BOARDROOM ALIGNEMENT…………………………………………….10 5.4 EXEMPLE OF A DETAILED FRAMEWORK FOR MEASURING PROCUREMENTPERFORMANCE…………………………………………...10 6. MESEARING SSFR PROCUREMENT PERFORMANCE………………….13 6.1. SIMPLIFIED PROPOSED FRAMEWORK FOR PROCUREMENT PERFROMANCEMESUREMENT………………………………………………...13 6.2. CHALLENGES FACED BY RSSB PROCUREMENT IN THE AREAS OF IMPROVEMENT……………………………………………………………………19 7. CONCLUSIONS AND RECOMMENDATIONS……………………………...20 7.1. CONCLUSION…………………………………………………………….……20 7.2. RECOMMENDATIONS…………………………………………………….…23 8. BIBLIOGRAPHY. …………………………………………………………….…24 MEASURING PROCUREMENT PERFORMANCE IN RWANDA CASE STUDY: SOCIAL SECURITY FUND OF RWANDA: 2010-2011 Abstract For decades procurement performance has been attracting great attention from different stakeholders due to poor performance resulting from non adherence to proper processes and procedures. It had been also proved that performance measurement is the key driver to improving quality of services while its absence or use of inappropriate means can act as a barrier to change and may lead to deterioration of the purchasing function and that Organisations which do not have performance means in their processes, procedures, and plans experience lower performance and...

Words: 5456 - Pages: 22

Premium Essay

Thesis

...SECTOR AGENCIES BY WAN ZURIATI WAN ZAKARIA A thesis submitted to the School of Business and Law, Central Queensland University, Australia, for the fulfilment of the requirement of the degree of Doctor of Philosophy (PhD) MAY 2014 ABSTRACT The positive and negative impacts of information technology (IT) have been continuously discussed and debated by researchers, practitioners and scholars for several years. In the public sector environment, IT can be a powerful tool for improving the delivery of government services with better collaboration among various governments. Therefore, the Malaysian Government, similar to many other governments, has planned and implemented a number of programmes to embrace the digital world by transforming itself to deliver information and services electronically. In public sector audit and accounting practices, the Malaysian Government has experienced local reform aimed at escalating transparency, streamlining accountability and improving overall financial management in line with international standards and practices. The purpose of this study is to evaluate the impact of computer-based accounting systems (CBASs) on the effectiveness of performing accounting tasks by Malaysian public sector agencies (PSAs). This study focuses on the impact of performancebased outcomes at three levels: individual task, accounting-related task, and organisational level performance. With regard to accounting-related task performance outcomes...

Words: 66979 - Pages: 268

Premium Essay

Human Resources Development

...employees in Public Service.” Civil Service Commission’s Final Draft, Report and Strategy, 2010, pg14. In order to improve the effectiveness and the productivity of the civil service of the Maldives, it is important to do training needs analysis and cater effective training programs that can be given in the Maldives to increase their capability. The report is based on the Human Resource Development in public / civil service of the Maldives. The report outlines the analysis of training needs of the public service employees, planning and designing of training programs and their evaluations and a research on the role of UK government in Human Resource Development. In order to effectively complete this report, I have gathered information from various internet sites and the references of those sites have been shown under the heading Bibliography and References in page: 21. To complete task 1 and 2, I have interviewed civil service employees of different levels working in the AA. Atoll Hospital, AA. Atoll Education Centre, Secretariat of the North Ari Atoll and the Ministry of Education. Human Resource Development 2 Main Summary TASK 1: Training needs analysis. Learning theories and learning styles: Learning styles (P1.1) The public / civil service consists of the government and state owned enterprises. This includes all the government offices and state owned enterprises such as State Trading Organization (STO), Dhiraagu – The Maldives...

Words: 6321 - Pages: 26

Free Essay

Reforming the Russian Budget System: a Move to Mor

...the Russian Budget System: A Move to More Devolved Budget Management? Prepared by Jack Diamond1 May 2005 Abstract This Working Paper should not be reported as representing the views of the IMF. The views expressed in this Working Paper are those of the author(s) and do not necessarily represent those of the IMF or IMF policy. Working Papers describe research in progress by the author(s) and are published to elicit comments and to further debate. The Russian federal government has recently initiated a fundamental reform of its budget system, encompassing important policy, procedural, and institutional changes. This paper reviews this reform agenda with reference to the experience of industrial countries that over the past two to three decades have followed a similar reform path toward a more devolved budget management system. From this perspective, the importance of the strength of existing public expenditure management systems to accommodate increased devolution and the scope for employing decentralized agencies is explored. An assessment of the present Russian reform plans in light of this review reveals a number of concerns. First, the speed of the reforms contemplated appears overly ambitious when judged by the experience of other countries. Second, the preparedness of budget institutions is questionable. Third, change management capacity needs strengthening with a more carefully defined strategy. Last, in light of these concerns, it is argued that the scope and “big-bang”...

Words: 11287 - Pages: 46

Premium Essay

Relationship of Open High School Program to the Performance of Private and Public Secondary Schools in the Division of Quezon

...THE RELATIONSHIP OF OPEN HIGH SCHOOL PROGRAM TO PERFORMANCE OF PRIVATE AND PUBLIC SECONDARY SCHOOLS IN THE DIVISION OF QUEZON A Dissertation Proposal Presented to The Faculty of the Graduate School Polytechnic University of the Philippines Sta. Mesa, Manila In Partial Fulfillment of the Requirements for the Course RSH 710 - Seminar in Dissertation Writing 2 By Mark Anthony R. Malonzo May 2015 CHAPTER 1 THE PROBLEM AND ITS BACKGROUND Introduction The global education agendum is EDUCATION FOR ALL. In the Philippines, it has been a struggle from the time when formal education was first introduced. The 3 major concerns always revolve around the three issues of ACCESS, QUALITY AND EQUITY. Asking how these three are addressed by the Government is a never-ending endeavor for all the education service-providers and stakeholders. One of the major socio-economic and political milestones in the history of Philippine Educational System is the advent of ASEAN Integration 2015. As brought about by this Economic Integration, the enhancements that the educational system in the country has been undergoing, primarily aim to refine quality, improve access and maintain equity in education. Still, the major concerns that the education sector faces is the low participation rate and increasing dropout rate specifically in the secondary level of education. The data also support that there is 46,404 ES and 12,878 HS ratio...

Words: 40505 - Pages: 163