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Effective Business Communication

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Effective Business Communication
Faculty: Dr. Kirti Khanzode
Program: Dual Country Program, IMT Ghaziabad, Module 2

Course Description & Objectives:
In contemporary corporate world, the mantra of career progression are excellent communication skills. Studies indicate that managers spend upto 80% of their time communicating. The importance of communication thus, cannot be over emphasized. Ability to express oneself clearly orally or through writing, to present well, to choose the right medium, to be culturally sensitive, are all crucial factors that lead to professional success.
The course will focus on upgrading participants’ communication skills, while giving them certain communication frameworks. The course will also orient the participants to think about business communication strategically.
Though communication for managers is vast area, the course will focus around some common communication situations for managers like presenting, negotiating, communicating with culturally diverse teams etc. During the course we would also touch upon importance of dressing, grooming & etiquette, and its impact on one’s professional growth.

Learning Outcomes: Upon the completion of this course, the participants will be able to: * Understand the fundamental concepts of Business Communication * Communicate effectively with a sense of context & audience, choose appropriate style &channel for communicating in a particular situation * Enhance their public speaking skills * Prepare well- structured presentations with effective introductions & conclusions ,and well developed key points, and improve their delivery skills * Identify the challenges of intercultural communication along with recognizing cultural variations, and enhance personal preparedness to communicate effectively in cross cultural situations * Understand

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