...14th November, 2011 Topic: Effective communication is critical to a manager’s success and subsequently the organization’s success. With the use of relevant theory, discuss the validity of this statement. The ability to communicate effectively is an art that can be used in many areas of your life, from employment and education to parenting and relationships. An effective communicator takes into account the audience’s information needs, the cultural background and gender of the audience and considers audience's knowledge of the subject. Effective communication is a process through which the sender conveys a message that the receiver readily receives and understands. It is a two-way process instead of a one-way process. Effective communication means also paying attention to the nonverbal cues of the receiver. People who are listening attentively will often give you eye contact or a gesture such as a smile or a nod of the head to let you know they are listening. Effective communication is essential to a manager’s success. Managers are responsible for making decisions, allocating resources and directing the activities of employees to achieve its goals of the organization. It is very important that they develop their interpersonal skills. Managers face barriers that distort the interpersonal communication process. These barriers to effective communication are filtering, emotions, information overload, selective perception, language, silence, communication apprehension, gender differences...
Words: 1386 - Pages: 6
...Effective Communication Danita Rowel HCS/ 325 Monday, August 31, 2015 Instructor: Dr. Lisa Jones Effective Communication Communication is a very important aspect in organizations. In this paper I will discuss an organization model and different techniques used to help become successful (Buchbinder, 2012). In order to become successful within an organization, one must be able to communicate internally and externally. Without effective communication, an organization can fail in so many ways. There are many ways an individual can fail in communicating with other staff members. Teamwork plays a major role in effective communication. Effective Teamwork Effective teamwork is very important in organizations. One great way to help with communication is working in teams with different ethnicities and nationality. A team must be able to work together effectively to achieve goals and purposes. In healthcare, teamwork is required to perform great quality care. Even physicians must practice teamwork, because they rely on their nurses to help deliver care. There is no physician known that can run a practice alone without the help of others. In teamwork, one must be able to lead, be committed, and understand the aspects of the job. By performing these methods, the team members can learn how to achieve higher level goals and deliver member satisfaction. There can be the best outcome ever when pulling together as one in an organization. I believe that the best organizational structure...
Words: 839 - Pages: 4
...Effective Communication Name Class School Name “In any organization large or small depends on the hard work of its employees to be successful” (Effective Communication Paper). “While we spend a lot of time and effort on the skills we need to do our job, such as accounting and finance skills, marketing skills, strategic development skills, improving communication at work requires strong interactive communication skills – and we don’t seem to put as much effort into these as we should to be effective” (Wilhelm). “With communication, employees can coordinate their efforts with other employees and managers to make their hard work seem almost effortless” (Effective Communication Paper). Today, it seems the reason that a company fails is because communication is no existent. “If the staff has not been made aware that there is a goal to attain, they certainly cannot contribute to accomplishing it.” (Effective Communication Paper). I am currently not employed, but I used to work for a tea lounge and spa. At my organization I was the manager and so I had a huge responsibility to uphold. There are many techniques that were effective for sharing ideas and information. In our spa and lounge we had a bulletin board that was out for the public so they could read our new or upcoming promotions. Also we they are able to place flyers for everyone else to view. We also had one just for the staff to make suggestions or post concerns anonymously. Sometimes the staff was nervous to directly...
Words: 891 - Pages: 4
...EFFECTIVE COMMUNICATION Effective Communication in the Workplace BUS100 Week 5 Assign 1 Prepared for: Prof Joyce Williams Stephen Terrell [5/11/2014] Abstract Good communication skills and a proper understanding of effective communication will help both in avoiding conflict and dealing with disruptive conflict. It is essential to teamwork that all members of the team have a clear understanding and active awareness of their common targets. All employees must readily cooperate with one another to enable everyone to achieve his or her common goals. Communication is the best tool for building cooperative relationships between employees because effective communication among team members is vital to the success of the company. Effective Communication in the Workplace Communication is the transfer of intended meaning to include; ideas, opinions, orders/instructions and feelings. Different methods of communication are verbal, written, body language and examples (action or lack of action). More and more companies are converting to a formal team approach to operations. This is happening because working in teams provides the company and it’s employees both tangible and intangible benefits such as: *Improved communications in all directions *An increase in cooperative attitude among members *Increased awareness of the contribution and role of each team member *Increased efficiency in quantity and quality of work accomplished Feedback is probably...
Words: 535 - Pages: 3
...Effective communication is essential to our daily lives. We come into contact with many different people from an array of backgrounds, cultures, and way of living. In this same aspect, each business has their own cultures, values, missions, and along with other traits. This is the driving force behind who they conduct business with and how they conduct business. Recently one our larger accounts which brings in approximately 7 million a year wanted to severe our business relationship and join the competition. We were able to retain this company with what I like the call the “ 3P's in the Business Communication Pod”. We effectively communicated with the company, professionally, personally, and physically. Professionally Communicating within a business relationship, it is important to communicate in a professional manner. This is what we did with our client. We set up a meeting so we could discuss how we could show them the benefits of staying with our company. We went over our the benefits of our business, the growth in revenue, employee satisfaction, and all of this was derived from our partnership. We supplied the client with facts, and statistics, evolved from our business partnership. We ask them to provide us with things they felt we were doing great, things we needed improvement on, and things that they were dissatisfied with. We listened, and then came up with possible solutions to the things they were dissatisfied with, as well as things we needed to improve...
Words: 967 - Pages: 4
...Effective Communication Shelly Alexander CJA/304 February 10, 2014 Jeffery Pomerantz Abstract The following information will include: the process of verbal and non-verbal communication with each of the associated components. The difference between hearing and listening in communication. How formal and informal channels of communication differ in criminal justice organizations. How different barriers lessen effective communication in criminal justice organizations. Ways to prevent barriers in the criminal justice organization by using different strategies. Effective Communication Communication is a process involving several steps; the goal is to transfer an idea between two or more people for the primary purpose of exchanging information. Communicating is essentially a mental exercise that an individual in law enforcement needs to be become proficient in sending and receiving. Communication in criminal justice organizations entails verbal and non-verbal, within the agency as well as outside in the community. Both forms of communication are critical to a well-functioning law enforcement agency. Verbal communication relies on language and a person’s emotion to send the desired message to other people. “It starts when officers greet one another before roll call and continues through roll call and out onto the streets” (Wallace & Roberson 2009). Officers must know how to communicate with people in the community, other officers, and their superiors...
Words: 1209 - Pages: 5
...Effective Communication This paper will provide a brief introduction to effective and ineffective ways for sharing information and ideas among other individuals. It can explain how techniques can be applied or modified within the health care work environment and what can be the impact of technology. Communication properly is a way to help individuals build trust and respect with each other. However, communication is important in learning and accomplishing goals, even if a person would to use body language is a way of sharing ideas feelings and how committed a person is. Communication is one of the effective ways for a group to share ideas; however, communication can be ineffective with e-mails, texting, writing, and one of the biggest impacts is technology. Technology is a great deal but can impact how communication is presented. Effective communication and sharing ideas with individuals comes in many ways. However, is known an effective leader are people who should be dynamic, intelligent, who most often dependable, a person who can achieve task in a timely matter with his or her employees. Effective communication is a way to approach another person to provide a strong direction and know how to support his or her subordinates. Effective communication helps in making important decisions with the company, and employees. When using effective communication it can help identify behaviors in a situation and know how to be flexible and open minded to exhibit this type of behavior...
Words: 1149 - Pages: 5
...Effective Communication Paper HCS/325 April 4, 2011 . Effective Communication “Communication takes place when one person transmits ideas or feelings to another person or group of people. Its effectiveness is measured by the similarity between the idea transmitted and the idea received” (1999-2007). Today’s businesses are growing and many are requiring teams setups to accomplish goal deadlines. This does create an advantage for it build relationships between the employees and helps with the knowledge sharing. Although there is a fall back with teamwork, this can create some tension between the workers because of poor communication at times. This is where effective communication often can make or break a company. The techniques of effective and ineffective communication along with knowledge sharing will be shown not just in regular business but in how it would applied in health care and the impact of technology in communication. Effective Information Sharing Knowledge is something that we all thirst for, yet when it comes to sharing it there are times that we question ourselves. Information is powerful and useful...
Words: 979 - Pages: 4
...Effective Communication CJA/304 Abstract In this paper, I will discuss the process of effective communication. This paper will explain the differences between verbal and nonverbal communication, and the related components between them, the differences between listening and hearing in effective communication. This paper will also explain formal and informal channels of effective communication, the various barriers to effective communication, and methods applied to overcome communication barriers within the criminal justice organizations. Effective Communication The process of communication can be a difficult process, has many different barriers, forms, and components within it. There are three different forms of communication, which include verbal, nonverbal, and symbolic. These forms of communication are a process between two or more individuals. These individuals can be either the senders or receivers. There are also a number of components, with the primary purpose of exchanging information (Wallace and Roberson, 2009). These components include listening versus hearing and feedback, which is when the receivers respond to the senders. There are vast differences between listening and hearing within the communication process. Hearing can be defined as the physical element of listening to sound or noises, such as, hearing vehicles driving by, a gunshot, or dogs barking. Listening, however, has a more complex meaning. When one is listening, he or she is showing interest...
Words: 1105 - Pages: 5
...HCS/325 Health Care Management Effective Communication Brenda Mack May 04, 2012 Tara Roberts Effective communication is an essential tool in a health care organization. There are many effective ways to share information in an organization. The organization structure that Peoples Health uses is a functional structure. In a function, structure employees have the same skills and perform a specific task. Relationships and communication channels adhere to a diverse organization (Lombardi, Schermerhorn, and Kramer 2007) Each department is responsible for sharing information with other departments within the organization, Peoples Health has multiple departments. Claims, Network Development, Provider Relations, Member Services, Sales, and Marketing are just a few. All departments are critical to one another. If a provider name is not listed into the database, the IT department will be blame. That information is greatly needed. It can cause a claim to denied. Peoples Health has several techniques that effective when sharing information. Peoples Health has outside quarterly meetings. Theses meetings are very crucial to the organizations. Employees are given imperative information regarding new Medicare guidelines, upcoming events, budget cuts, termination of providers. Department meetings are given twice a month. The manager will discuss productivity, ways on improving customer satisfaction, availability, polices, and...
Words: 738 - Pages: 3
...Effective Communication HCS/325 October 19, 2013 Eleanor Milo Effective Communication Effective communication is a process in which you have one party that sends a message that can be understood by a receiving party. When you use effective communication you have to use the correct body language, active listening, and interference. The person on the receiving end of the communication process must be able to understand the information clearly from the person that is sending the information. The reader is going to be informed of the most effective and ineffective ways for sharing information and ideas, and techniques that can be applied in a health care work environment, and ways in which technology helps the process as well. I feel that the functional structure is the best because everyone at my job has the same skills. The staff that I work with are in different groups but everyone in their group have the same outlook on his or her job. They know what to do and do not have to be told what their job is. I work as a cook, and my fellow coworkers does the same thing. When we do task we split everything up so our work flow can go easy. At the end of the day our task are done in an effective way. Effective techniques for sharing information and ideas While working in any field an individual is going to be doing constant change in the way they communicate with one another. When working in the health care field we...
Words: 798 - Pages: 4
...Effective Communication Paper An important and essential tool that in needed in all organizations that deal in health care is effective communication. It has the power to influence the health care organization in many varying positive ways. By keeping the employees knowledgeable about any changes being made, any successes achieved, and any knowledge gained are many essential ways of providing effective communication. With effective communication in place at an organization it can provide employees an opportunity to ask questions. With employees being able to ask questions, they will feel that they matter to the organization that they are employed by. This in turn can provide a feeling of cohesiveness, not only with in certain teams but the organization as a whole. There are many communication methods available that health care organizations can use in order to communicate effectively externally and internally as well. The hierarchical structured model would be the best organizational model that best describes the company that the writer is employed by. The organization is clearly and carefully broken down into functional departments. These departments are then managed from a hierarchy with chief executive at the top. There are variety of policies, procedures, structures, regulations, and job descriptions that separate the different employees and managers. The model described works efficiently, but with all things there is always room for improvement. My organization also contain...
Words: 994 - Pages: 4
...Effective Communication Effective communication is an important quality of strong, healthy families. Research identifies communication as an essential building block of healthy marital, parent-child, and sibling relationships. Communication between families in their homes is unsuccessful when family members communicate by yelling, unclear messages, and not actively listening. Families that communicate in healthy ways are more capable of problem-solving and satisfied with their relationships. Transition Communication through yelling is an attempted solution to change the behavior of the person who he or she is angry at. This style is unsuccessful because it creates fear, which puts them into family battles, leaving the conversation, or freeze responses. This can lead to an increase of anger that starts a circle of hurt feelings that creates damage to the relationship. When a person walks away, does not listen, or emotionally leaves the conversation people feel unloved or disrespected. The freeze mode makes the receiver just sit there and take it, full of fear, and anxiety. None of these responses allow the person to be an active listener. As long as someone is yelling he or she will be unresponsive, not change, be rebelliousness, and could lead to ending the relationship. Communication is improved by talking in a calm respectful manner. If upset when communicating, take a break and start the conversation after calming down. Clear communication is an absolute must...
Words: 769 - Pages: 4
...Effective Group Communication Abstract Effective communication is essential for any team to be successful at whatever task needed to be accomplished; it helps set the foundation for a strong and cohesive team. This paper covers different ways teams communicate successfully and what communicate skills work and don’t work. Also, communication breakdowns how do you avoid communication breakdowns between team members and what should you do when communication breakdowns happen. Communication again is the key to reaching your team goals. This paper helps team leaders and team members understand how important good communication is and why communication is essential for team success. Effective Group Communication In the 25 years of service in the military I’ve been part of many different groups, but this is totally different. This is the first college course I’ve taken on line, and assigned to a group with students from all parts of the country, and time zones, which can be tough for working students. But, with the use of the discussion board and email group 4 has had the ability to communicate effectively. In my experience there are many ways to effectively communicate within a team, some are more affective then others. Open meeting, gives team members the opportunity to express themselves. I believe by letting your team member express himself or herself you as the team leader get to change to gauge how your team feel about the task or mission your team needs to...
Words: 570 - Pages: 3
...Effective Communication Nicole Davis CJS/304 July 29, 2013 Ross Horne Effective Communication Communication plays a huge part in everyone’s everyday life. Just like other things in life, communication can often have barriers. These will have to be overcome in order for communication to be a success. Barriers are things that are physical, emotional, semantic, and ineffective listening. They can all contribute to failure of the communication process. Communication is a process that involves sending a message, receiving the message and how that information was interpreted by the receiver. There are many forms of communication, these are: verbal, non-verbal, writing, e-mails, and even text messages. There are six components or keys to communication. These components are context, sender encoder, message, medium, receiver decoder, and feedback. Feedback is a very important component. Hearing is only one component however; it is a very important part of the communication process. Sometimes people may hear something completely different from what was said. Good communication skills are essential to making a great first impression. Knowing that they have good communication skills...
Words: 1058 - Pages: 5
