...Resource Practices on Employees' Attitudes and Behaviors Rebecca R. Kehoe and Patrick M. Wright Journal of Management 2013 39: 366 originally published online 8 April 2010 DOI: 10.1177/0149206310365901 The online version of this article can be found at: http://jom.sagepub.com/content/39/2/366 Published by: http://www.sagepublications.com On behalf of: Southern Management Association Additional services and information for Journal of Management can be found at: Email Alerts: http://jom.sagepub.com/cgi/alerts Subscriptions: http://jom.sagepub.com/subscriptions Reprints: http://www.sagepub.com/journalsReprints.nav Permissions: http://www.sagepub.com/journalsPermissions.nav >> Version of Record - Jan 23, 2013 OnlineFirst Version of Record - Apr 8, 2010 What is This? Downloaded from jom.sagepub.com at HONG KONG POLYTECHNIC UNIV on January 21, 2014 Journal of Management Vol. 39 No. 2, February 2013 366-391 DOI: 10.1177/0149206310365901 © 2010 Southern Management Association. Reprints and permission: http://www. sagepub.com/journalsPermissions.nav The Impact of High-Performance Human Resource Practices on Employees’ Attitudes and Behaviors Rebecca R. Kehoe Patrick M. Wright Cornell University Although strategic human resource (HR) management research has established a significant relationship between high-performance HR practices and firm-level financial and market outcomes, few studies have considered the important role of employees’ perceptions of HR practice...
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...Organizational Change and Employees’ Behaviors Abstract Organizational change can affect employees’ attitudes and behaviors in the workplace. Being able to recognize the types of changes and how employees are affected will better help a company in the process of a change gain a better workplace environment. Organizational Change and Employees’ Behaviors Organizational change is something that occurs most often in today’s business world. Organizational change can affect employees’ attitudes and behaviors in the workplace. Being able to recognize the types of changes and how employees are affected will better help a company in the process of a change gain a better workplace environment. The following research and studies are all based on employees’ and organizational change. Research that Shin, Taylor, & Seo (2012) based their paper on states that involvement in planned organizational change is a long, emotionally intense, stressful, and fatiguing process for most employees. The findings from the research they have done were that intense negative emotions experienced by most employees during organizational change lead them to become change averse and reluctant to enact supportive behaviors directed at achieving goals set by organizations’ leaders. One argument they had was that one way to boost and sustain employees’ commitment to change is to build up their individual resources prior to the start of a change process. Those individual resources then...
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...of individuals to achieve organizational objectives is known as ________. A. human resource leadership B. human resource management C. human resource staffing D. human resource planning 2) As an HR manager in charge of staffing for a restaurant chain, John is most likely NOT responsible for ________. A. training B. human resource planning C. recruitment D. selection 3) What is the systematic process of determining the skills, duties, and knowledge required for performing jobs in an organization? A. Strategic planning B. Job enlargement C. Recruitment D. Job analysis 4) Compensation, as described in your text, refers to the ________. A. total of all rewards provided to employees in return for their services B. wages individuals receive each pay period C. wage schedules and wage rates listed in the union contract D. internal alignment of intrinsic awards 5) A document that provides information regarding the tasks, duties, and responsibilities of the job is referred to as a ________. A. job analysis B. job description C. job specification D. job document 6) In which of the following occupations, would observation be the least useful method of job analysis? A. Forklift operator B. Financial analyst C. Assembly line worker D. Baggage handler 7) Audrey is a recent college graduate who was hired by a computer manufacturing firm. Each week, Audrey will be assigned...
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...1] Contract labor system * A workman is deemed to be employed as Contract Labor when he is hired in connection with the work of an establishment by or through a contractor. Contract workmen are indirect employees; persons who are hired, supervised and remunerated by a contractor who, in turn, is compensated by the establishment. * 3. Contract labor should not be employed where (a) The work is perennial and must go on from day to day;(b) The work is incidental to and necessary for the work of the factory;(c) The work is sufficient to employ considerable number of whole time workmen; and (d) The work is being done in most concerns through regular workmen. * 4. The Contract Labor (Regulation and Abolition) Act, 1970 Act and the Contract Labour (Regulation and Abolition) Central Rules, 1971 came into force on 10.2.71 * 5. Main objective of the Contract Labour (Regulation & Abolition) Act, 1970 is two fold:-i) To regulate the employment of Contract Labour in certain establishments; andii) To provide for its abolition in certain circumstances. In order to achieve above objectives, the Act lays down various requirements with regard to hiring of Contract Labour, its wages & earnings, working conditions etc. * Every Every industry engaging 20 or more workers on contract basis.6. contractor engaging 20 or more workers. * Contract is awarded by the concerned department /commercial7. Concerned deptt. send a job request to the purchase deptt.department...
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...Finding Structure problem of the employees Prudential as a large company but its rule and regulation is fully freedom for the agent and subordinates. They no need to come on time to work and let them achieved target by their own manner. In this situation, their discipline will become low and no standard. Some agent may just sit at home or because Prudential did not have a structure to manage them. Besides this, the agents of Prudential are many but did not have structure to manage them properly. By this problem will make a big problem that are the agent may run away after the client transferred payment to them. Many clients complained about could not find the agent to claim back their insurance because prudential did not have a department to manage this problem. This will influence the image and effectiveness of Prudential because this problem makes clients felt no confident with this company. The no rule of company also let the agent no responsibility to help or direct the new agent. The new agents do not have experience and knowledge about insurance but the agent did not pay much more attention to them. In this issue may harm the image of Prudential. Benefit of Employees (EPF) Nowadays, Employees Provident Fund (EPF) is very important in labor benefits. A worker needs EPF to recover his or her living expenses after the retirement but Prudential did not have EPF. In 2012, agent-agent creates a clump to remonstrance this issue. They protest that Prudential did not...
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...APOLLO .W. MBOGO ( MOI UNIVERSITY)------- Organizational behavior Organizational behavior refers to the study of people and their behavior in the organization and their work place. Organizational behavior is an aspect that deals with great range of disciplines which includes management sociology, psychology, and communication. Organizational behavior brings about achievement of highest performance and good results due to the application of knowledge about how people, individuals, and groups act in organizations and workplaces. Through the study of organizational behavior, managers are able to know the problems affecting the employees in the organization and come up with solutions to solve these problems. As a result it brings they work harmoniously together as a family thereby bringing high achievement If a manager is assigned to manage an organization, it is necessary for him or her to understand how the organization operates. Organization may refer to the combination of science and people. While science and technology can be predicted, human behavior in an organization cannot be predicted. This is because human behaviors arise from needs and value systems of people. Organizations refer to people this means that without people organizations would not exist. This means that if managers want to understand the organizations in which they work, they must first understand the people who are the constituents of the organizations. People are the most valuable assets of the...
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...Organizational behavior process in the workplace includes knowledge of the understanding of perception and its link to learning, emotions and attitude, and organizational culture. With perception and learning these two primary activities in human behavior are important aspects in the workplace. These elements are always around us; how one is perceived is a major factor in the workplace. In society there is a process on how we break ourselves and others down by belonging to different societal groups like culture, gender, or profession. Human being inherently want to feel good about themselves even in the workplace and associate with the groups that tend to make them feel that way. Through the use of interactive learning tools such as training, meaningful interaction, and accountability employers are minimizing the biasing effects of stereotyping and making to wrong judgments based on perception. “Organizing people and objects into preconceived categories that are stored in our long term memory” (McShane & Von Glinow, 2010, p.70). A final perceptual activity about a person can influences their behavior to act in a consistent manner with those beliefs. There are perceptual errors found in the workplace which managers must strive to minimize perceptual biases by improving perceptions through empathy and self-awareness. There are three fundamental ways in which we learn: behavior modification which is learning through reinforcement, social learning theory which is learning...
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...Productive and Counterproductive Behaviors PSY/428 November 21, 2011 Productive and Counterproductive Behaviors Define productive behavior and counterproductive behavior. The difference between productive behavior and counterproductive behavior is largely because of the important impact that they will have on an organization. Productive and counterproductive behaviors play a key role in an organization’s success, and this will determine if the organization will be productive or not. Productive behaviors and counterproductive behaviors are opposite of each other, working and or living in a positive behavior, and the other a negative one. Productive behavior results in increased productivity, and this type of behavior helps to define an employee as contributing to the goals of the organization in a positive productive manner. Productive behaviors encourage positive outcomes and promote success and motivation, whereas counterproductive behavior does not. Counterproductive behaviors are negative; they take away from an organization leading to no productivity within an organization. Counterproductive behavior is any behavior that does not produce any positive outcomes within an organization so that the goals of the organization are not met. Counterproductive behavior comes in many forms, examples of which are absenteeism, alcohol, drug abuse, sexual harassment, etc. just to name a few. Counterproductive behavior results in ineffective performance and has strong...
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...Attitudes and OrganizationaRasmussen College Author Note This research is being submitted on 10/10/2013 for John Gallagher’s B370 Organizational Behavior Analysis. The main goal in any organization is to succeed. Organizational Behavior covers a wide range of topics, such as leadership, change, teams, and human behavior. “Organizational Behavior is an academic discipline concerned with describing, understanding, predicting, and controlling human behavior is an organizational environment”. (Hillstrom, 2002). It interprets employee and employer relationships in terms of the whole person, group, organization, and social system. Its purpose is to better build relationships by achieving individual, organizational, and social objectives. Challenges in organizational behavior consist of technology, diversity and ethics. Technology plays a very important role in how employees communicate in the workplace; the role of communication can affect how employees behave and interact with each other. Newer employees may find the latest technology gadgets as efficient, beneficial and fast, but veteran and older employees may feel as if technology has replaced human interaction and alienated employee and organization contact. Diversity is a huge challenge in the work place because employees are of various races, religions and ages. Organizations have to learn to be adaptive and open to learning new ideas and cultures; in today’s diverse world employers must not treat all people the same...
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...of this 40 year old organization due to the amount of money he pays employees (Hellriegel & Slocum, 2009). Salatino keeps his 30 plus person sales team motivated by shelling out money on commissions and bonuses. Great Northern American still has the ability to blossom in a competitive market, even with the “Internet users” (Hellriegel & Slocum, 2009). Great Northern American sales team annually sells more than “$20 million in office, promotional, arts-and-crafts, and computer supplies to more than 60,000 businesses around the country” (Hellriegel & Slocum, 2009). Salatino’s employees are able to earn roughly between $60,000 and $100,000 a year depending on their sales. The leader of this organization has developed a system to create revenue and profit while motivating employees. Perceptions and Attributions It is critical for Salatino and his employees to understand the importance and concept of how individuals will form perceptions and make attributions. Perception describes the way people filter, organize, and interpret sensory information (Duggan, 2009). Attribution explains how people act; determining how people react to the actions of others as well. Salatino holds a position where it is his duty to guide and give directions to his employees. His main focal point should be helping his employees understand Great Northern American’s mission and gradually work toward achieving it. The behavior that occurs within an organization is a direct reflection of the people’s...
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...he is the new president of Great Northern American and he bases the success of his company by the amount of money he pays the employees. The firm’s salespeople sell millions of products each year. The lead person of this telemarketing company believes that spending money on commissions and bonuses is necessary to keep his salespeople motivated. The company uses all kinds of motivational tactics in the salesroom to keep the employees engaged at work. Many of Joe’s top workers earn thousands of dollars a year plus commission, but usually it takes about a year for an employee to build up their clientele. With in the article it goes to discuss how the salespeople go above and beyond to build a strong relationship with the customers. Joe believes it increases sales when the employees for a memorable relationship with the customers. As a result, when Joe is looking to hire new people; he looks for them to have great communication skills, be highly motivated and considerate. Finally, Joe looks for workers that know their strengths and weakness and thrive to take the initiative without having to be direct all the time. In the workplace, perceptions quickly become formed whether accurate or artificial. Perceptions and inaccurate assumptions of work habits, personal relationships are mostly form over company gossip. Joe Salatino needs to explain to his employees that perceptions in the workplace can impact careers, promotions, and retention. Deliberately or not, everyone has a personal...
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...for the sixth consecutive year. This paper discusses the research found by learning team B regarding amplifying effect, pro-social behavior, positive deviance, and conscious capitalism. Amplifying Effect Google has been recognized for its extraordinary organizational culture, which is designed to promote both loyalty and creativity (Thompson, 2015). Their informal slogan is "Don't Be Evil," and several of its policies and business decisions are founded on trying to live up to this motto (Topolsky, 2012, January 25). Although it may appear unconventional to practice such an approach in a company atmosphere where revenue is always the ultimate concern, employees state that they feel differently about being employed with Google as opposed to other businesses (Thompson, 2015). Google has still been able to maintain the small business feel that many employees love. Google uses a cross-functional organizational configuration mixed with a distinctive philosophy (Young Peoples Pavillion, 2013, November 10). Their cross-functional organizational structure is more of a group or team approach to administration and is structured horizontally (Young Peoples Pavillion, 2013, November 10). They view each employee as a valuable hands-on contributor and an evenly significant component of Google's success (Young Peoples Pavillion, 2013, November 10). Employees come from all over the world, bringing diverse experiences and backgrounds. A set of general principles and a strong organizational...
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...[pic] ASSIGNMENT: PERFORMANCE APPRAISAL METHOD Performance Appraisal Method Critical Incident Method Definition: This format of performance appraisal is a method which is involved identifying and describing specific incidents where employees did something really well or that needs improving during their performance period. Critical incident is a method used for many sectors. An incident is critical when it illustrates what the employers has done or failed to do. The critical incidents for performance appraisal are a method in which the manager writes down positive and negative performance behavior of employees throughout the performance period. Each employee will be evaluated as such and one’s performance appraisal will be based on the logs that are put in the evaluation form. The manager maintains logs on each employee, whereby he periodically records critical incidents of the workers behavior. At the end of the rating period, these recorded critical incidents are used in the evaluation of the workers’ performance. The critical incidents file of performance appraisal is a form of documentation that reflects all data about employee performances. Most frequently, the critical incidents technique of evaluation is applied to evaluate the performance of superiors rather than of peers of subordinates. Disadvantages of Critical Incident This method suffers however from the following limitations: • Critical...
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...social security legislation in India derives their strength and spirit from the Directive Principles of the State Policy as contained in the Constitution of India. These provide for mandatory social security benefits either solely at the cost of the employers or on the basis of joint contribution of the employers and the employees. While protective entitlements accrue to the employees, the responsibilities for compliance largely rest with the employers. SOCIAL SECURITY LAWS 6.2 The principal social security laws enacted in India are the following: • • The Employees’ State Insurance Act, 1948 The Employees’ Provident Funds & Miscellaneous Provisions Act, 1952 (Separate provident fund legislations exist for workers employed in Coal mines and tea plantations in the state of Assam and for seamen). The Workmen’s Compensation Act, 1923 The Maternity Benefit Act, 1961 The Payment of Gratuity Act, 1972 OF SOCIAL the Employees’ State Insurance Act, 1948 are administered by the Central Government through the Employees State Insurance Corporation (ESIC), whereas the State Governments and Union Territory Administrations are administering medical care under the Employees’ State Insurance Act, 1948. The Payment of Gratuity Act, 1972 is administered by the Central Government in establishments under its control, establishments having branches in more than one State, major ports, mines, oil fields and the railways and by the State Governments and Union Territory Administrations in all other...
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...Introduction In Malaysia, Employee Provident Fund (EPF) is known as Kumpulan Wang Simpanan Pekerja (KWSP). In brief, EPF is a mandatory savings scheme for every employee from Private and Non-Pensionable Public Sector in Malaysia. 11% of the employees’ monthly gross income would be contributed to the EPF. In addition, the employer would contribute certain percentage to the employees’ EPF accounts. For wages of RM 5,000 and below, the employer would contribute 13% of the wages to the employees’ EPF account, whereas for those wages exceeding RM 5,000, the employer’s contribution would be only 12%. The contribution would then be invested in a number of approved financial instruments such as Malaysian Government Securities, Money Market Instruments, Loans & Bonds, Equity and Property to generate income. The EPF ensure us to have a secure savings and reasonable dividends. A minimum dividend of 2.5% is guaranteed annually. The actual dividend rate declared would be varied according to the investment return made in approved financial instruments as stated. The annual dividends are calculated based on the opening balance in the EPF account as at 1 January of each year, while the monthly dividends would be credited into the EPF account based on the monthly contributions received. It could be observed that enormous amount of the old folks are currently working as taxi drivers, cleaners or even security guards, even after their retirement ages. That is probably because they have spent...
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