Free Essay

English for Effective Communication

In:

Submitted By chisinb
Words 832
Pages 4
Guidelines
There are three questions in this assignment. Question 1 and Question 2 are listening tasks based on recordings which are contained on your TMA CD. Question 3 is a speaking task. The Listening and Speaking parts of the assignment each carry 50% of the mark for TMA 1. Before you complete this assignment, you are advised to review both the listening and the speaking skills covered in Units 1 and 2.
You must submit your responses to all three questions by post to your tutor’s mailing address.
Please write or type your responses to Questions 1 and 2 on A4-size paper and record your spoken answers to Question 3 on a CD or USB drive.
Part I: Listening (50 marks)
Listen to the two recordings on your TMA CD for TMA 1. Both recordings are talks. In the first talk, the speaker describes an older colonial part of Guangzhou, and how attitudes towards colonial heritage in China are changing. The second recording is a talk about the new phenomenon called the ‘smart phone walk.’
Listen to the recordings carefully before you attempt the questions/tasks below. Respond to the questions/tasks using complete sentences written in your own words. Marks will be deducted for poor grammar, vocabulary and spelling. Try to avoid simply transcribing the content of the recording, but instead summarize and paraphrase what you hear. Your responses should be based on the information you hear in the recordings, not on your existing knowledge or on information gained from other sources.
Question 1 (20 marks) a Explain what the speaker means by the expression ‘one place where time seems to be standing still.’ (2 marks) b What makes the husband-to-be feel uncomfortable? (2 marks) c Outside how many buildings does the speaker see couples posing? (1 mark) d Name the buildings in question (c) above. (4 marks) e Explain what the speaker means when he says the great old Hong Kong and Shanghai trading houses ‘have left their mark here.’ (2 marks) f In what way is the area the speaker describes ‘unlike the rest of Guangzhou’? (2 marks)
5
g What difference is there between attitudes to colonial buildings now and two decades ago?
(4 marks) h Why does the speaker consider the situation in Hong Kong to be ironic compared to that in
Guangzhou? (3 marks)
Question 2 (30 marks) a Describe the ‘new skill’ that people living in Hong Kong have learned recently. (3 marks) b How does the ‘sea of people’ crossing at Shibuya in Tokyo avoid crashing into each other?
(3 marks) c What does the speaker hope to see, and why does he believe that he might see it? (4 marks) d What accounts for the rapid rise in smart phone use in Japan, according to the speaker?
(4 marks) e What is another name for the ‘smart phone walk’? (1 mark) f What is a ‘glacial pace’? (2 mark) g Apart from pace, what is the other impact on those who do the ‘smart phone walk’?
(3 marks) h How did NTT Docomo obtain information about the likely impact of all those crossing at
Shibuya doing the ‘smart phone walk’? (3 marks) i Explain why Michael Kushak believes the ‘smart phone walk’ will not be a problem in the long term. (3 marks) j Why did the speaker not get hit by other pedestrians when he did the walk? (2 marks) k Why did the couple not want to give way to the speaker when he was doing the walk?
(2 marks)
Part II: Speaking (50 marks)
Question 3 (50 marks)
Describe the changes in behaviour which have come about because of the popularity of smart phones in Hong Kong. Give your own views on these changes: Do they improve the quality of people’s lives? Are there problems associated with these changes? Should some sort of government regulation be introduced to control them? Illustrate your views with examples from your own experience as appropriate. Try to use the techniques you have learned in Unit 2 to express opinions and arguments persuasively.
Your recording should last between 4 and 5 minutes, and should be on either a standard CD in a computer format that can be played on ‘Windows Media Player’ or ‘Real Player,’ or in the form of an mp3 file stored on a USB drive.
Whether you choose to submit a CD or USB drive, make sure you write your student number, group number and name on a label on the CD or drive. There should be nothing else on the CD or
6
drive other than your recording. Your tutor will comment on the content and language skills (e.g. your pronunciation, pace, stress and intonation, fluency, choice of words and use of transitions).
Please note that the assignment must be done solely by you. Your recording should be spontaneous, and you will lose marks if you sound as if you are reading aloud from a script.

Similar Documents

Premium Essay

Effects of Poor Communication in Els Language Centers

...Effects of Poor Communication in ELS Language Centers Name Institutional Affiliation Effects of Poor Communication in ELS Language Centers One of the basic differences between human beings and the rest of creation is the ability to communicate. Communications enhances human beings to convey their ideas and thoughts with one another effectively. In all the aspects of human activities, communication is crucial (Udegbe, 2012). Effective communications helps businesses in a myriad ways. First, it enhances clear expectations. Effective communication promotes the establishment of clear expectation for the different parties involved. For instance, effective communication helps the employees to know their organizational expectation such as improving sales levels (Peng & Litteljohn , 2001). Secondly, effective communication promotes relationships in organizations. Clear communication enhances strong relationships between individuals in an organization. Strong relationships are achieved through exchange of crucial information and provision of feedback thereby building trust. Thirdly, effective communication improves teamwork. Effectively communication of organizational goals enhances teams to work together to achieve a common objective. Consequently, performance and satisfaction within an organization improves tremendously. The number of English language learners (ELL) is significantly increasing throughout American public schools. It is estimated that this number will hit ten...

Words: 467 - Pages: 2

Premium Essay

Btec Level 3 National Health and Social Care

...BTEC Level 3 National Health and Social Care Unit 1 Developing effective communication in health and social care This mandatory unit enables learners to understand effective communication within health or social care settings, some of the many barriers to effective communication and ways to overcome them. Learners will gain the necessary interpersonal skills to communicate with a range of people within the sector and will have the opportunity to identify and analyse the effectiveness of their own communication skills. This is a 10-credit unit and can be taught in 60 guided learning hours, with learners also expected to complete non-supervised individual study time. This is a mandatory unit for all qualifications. On completion of this unit, learners should: LO1 Understand effective communication and interpersonal interaction in health and social care LO2 Understand factors that influence communication and interpersonal interaction in health and social care environments LO3 Understand ways to overcome barriers in a health and social care environment LO4 Be able to communicate and interact effectively in a health or social care environment Unit contents The scheme of work for this unit (page 13) links to the following resources to help you deliver Unit 1. LO1 Lesson plan LO2 LO3 LO4 AS10, AS11, AS12 LP Activity sheet AS1, AS2, AS3, AS4 AS5, AS6, AS7, AS8, AS9 Stretch and support AS1, AS2, AS3, AS4 AS6, AS8, AS9 ...

Words: 7382 - Pages: 30

Premium Essay

Effective Communication Tips

...Effective Communication Tips Communication Skills Communication Skills Contact Us At Disclaimer Privacy Policy Effective Communication Tips August 27, 2012 By admin Leave a Comment Like Send Be the first of your friends to like this. Communication is a vital part of an individuals life. In fact, communication is one of the distinctive attributes of human kinds. If there is one factor that separates us from animals then it must be our ability to communicate. The story of human evolution is all about developing skills of language and communication.Communication techniques have kept assuming new forms during the course of our journey from ancient ages to 21st century. Life just cannot function without element of communication. Effective communication skills help us in living a better and richer life. Many people assume that communication is all about words but that is a misleading notion. Communication skills also include facial expressions, body language, non-verbal communication and oration skills. Surprisingly, words just constitute 7% of the effective communication whereas rest of the 93% is contributed by other constituents mentioned above. To master the art of effective communication, one needs to be a listener first. Listening is an art which most often www.communicationskills.co.in/effective-communication-tips.htm 1/3 1/12/13 Effective Communication Tips than not is ignored by people. Listening is an integral part of communication in every sphere of...

Words: 572 - Pages: 3

Premium Essay

The Role of Information and Communication Technology in the Teaching and Learning of Literature in English in Senior Secondary Schools in Ondo West

...of communication were predominantly physical, they came with lots of problems and difficulties. Imagine in the olden days when teaching learning and communication were carried out through crude means. This research work would extensively examine the role of information and communication technology (ICT), up to the present age that can be called modern ICT age. 1.1 BACKGROUND OF THE STUDY The word is growing digital every second in time with the evolution of new ideas radically transforming every facet of human endeavors and lives generally. There is a great potential for significant improvement our lives as a result of the new technological advancement will depend entirely on the spread with which we adapt to it. Oxford advanced learners dictionary: Information is fact or details about something while technology is the scientific knowledge used in practical ways in industry. In the word of Hornby (1982), information is the giving of knowledge or news while technology is defined as the study mastering and utilization of manufacturing and industrial methods, systematic application of knowledge to practical task in any industry. Information technology can be defined as the science and activity of using computers and other electronic equipment to store and send information. Information technology could be best defined as the various technologies and the application which includes all aspects of the use of computer, micro-electronic devices, satellite and communication...

Words: 9555 - Pages: 39

Premium Essay

Thesis Sample

...CHAPTER I THE PROBLEM AND ITS BACKGROUND This chapter presents the background of the study, problem andits significance, and the scope and delimitation of the study. INTRODUCTION Over the years, there had been a growing concern in thedevelopment of oral communication among second-language learners with 1Sample 1 regards to the deterioration of their oral English skills. 1 Many have voicedtheir sentiments on the needs to strengthen every student’s grasp of theEnglish language. 2 According to Rama (2000), the main reason why theFilipinos are employed abroad is their ability to speak and understand Englishand so when all countries in the world struggle to learn English, we Filipinosshould not unlearn it. English is a global language and in ad in the worlds of former Education Secretary Richardo Gloria (Castro, 1994), “mastering it willbe beneficial to all our students for they can then compete internationally.” 3 Moreover, Roces (1999) emphasized that the Department of Educationshould prepare its pupils for the Information Revolution and that “…isolatingthem linguistically from the world’s chief language of information is to doomthem from the very start.”Students’ poor command of the English language has challengedmany secondary-language teacher to continue redefining or “…elaboratingmethods systematically trying them out and judging the results” (Sevignon,1983) to come up with novel ways of developing students’ competence inthe spoken language. 4 Sadly, some...

Words: 901 - Pages: 4

Premium Essay

The Role of Information and Communication Technology in the Teaching and Learning of Literature in English in Senior Secondary Schools in Ondo West

...of communication were predominantly physical, they came with lots of problems and difficulties. Imagine in the olden days when teaching learning and communication were carried out through crude means. This research work would extensively examine the role of information and communication technology (ICT), up to the present age that can be called modern ICT age. 1.1 BACKGROUND OF THE STUDY The word is growing digital every second in time with the evolution of new ideas radically transforming every facet of human endeavors and lives generally. There is a great potential for significant improvement our lives as a result of the new technological advancement will depend entirely on the spread with which we adapt to it. Oxford advanced learners dictionary: Information is fact or details about something while technology is the scientific knowledge used in practical ways in industry. In the word of Hornby (1982), information is the giving of knowledge or news while technology is defined as the study mastering and utilization of manufacturing and industrial methods, systematic application of knowledge to practical task in any industry. Information technology can be defined as the science and activity of using computers and other electronic equipment to store and send information. Information technology could be best defined as the various technologies and the application which includes all aspects of the use of computer, micro-electronic devices, satellite and communication...

Words: 9555 - Pages: 39

Premium Essay

The Role of Information and Communication Technology in the Teaching and Learning of Literature in English in Senior Secondary Schools in Ondo West

...of communication were predominantly physical, they came with lots of problems and difficulties. Imagine in the olden days when teaching learning and communication were carried out through crude means. This research work would extensively examine the role of information and communication technology (ICT), up to the present age that can be called modern ICT age. 1.1 BACKGROUND OF THE STUDY The word is growing digital every second in time with the evolution of new ideas radically transforming every facet of human endeavors and lives generally. There is a great potential for significant improvement our lives as a result of the new technological advancement will depend entirely on the spread with which we adapt to it. Oxford advanced learners dictionary: Information is fact or details about something while technology is the scientific knowledge used in practical ways in industry. In the word of Hornby (1982), information is the giving of knowledge or news while technology is defined as the study mastering and utilization of manufacturing and industrial methods, systematic application of knowledge to practical task in any industry. Information technology can be defined as the science and activity of using computers and other electronic equipment to store and send information. Information technology could be best defined as the various technologies and the application which includes all aspects of the use of computer, micro-electronic devices, satellite and communication...

Words: 9555 - Pages: 39

Premium Essay

Journal Article

...The current issue and full text archive of this journal is available at www.emeraldinsight.com/1755-4217.htm Managing bilingual employees: communication strategies for hospitality managers Mary Dawson, Juan M. Madera and Jack A. Neal C.N. Hilton College, University of Houston, Houston, Texas, USA Abstract Purpose – One out of four foodservice employees speaks a foreign language at home. Furthermore, 37 percent of those employees speak limited English. Given this, hospitality managers must find ways to effectively communicate with their employees. This paper seeks to address these issues. Design/methodology/approach – The methodology employed a perspective-taking manipulation. Participants were placed in the role of an individual that does not speak the native language that is used in the workplace. Groups were measured on performance, quality, and accuracy. Groups were video-taped to measure frequency of non-verbal behaviors. Participants were surveyed to measure their levels of positivity. Findings – The results of this study identified effective non-verbal communication strategies for managers (combination of gestures, demonstrating, and pointing). When the leader used these strategies, the groups were able to complete the recipes faster. Managers who spoke another language expressed a more positive behavior towards the group. The group also expressed more positive behaviors towards each other when they had a second language leader. Research limitations/implications – A...

Words: 8135 - Pages: 33

Premium Essay

Fundamentals of Effective Communication in the Workplace

...Fundamentals of Effective Communication in the Workplace Kelly Strayer University BUSS 100 04/29/2014 Fundamentals of Effective Communication in the Workplace Effective communication skills are very important in the workplace. Effective communication skills go beyond than a simple conversations, for that reason some companies are investing in training their employees to be very professional in the effectively communication skills. Employees must know how to express themselves effectively when writing reports and emails or expressing themselves by phone or by video conference. Once you understand the benefits of effective communication in the businesses workplace, you can develop a better effectively communication with coworkers, customers, and suppliers, thereby increasing the productivity. Three years ago I was working for a company named Tech Biz, I was the assistant manager and was given the task to assist the international sales department .The company’s environment in an effective communication was very important, because the company deals with both national and international customers and suppliers on a daily basis. The communication channels included email, phone, face-to-face meetings and video conference. In the international environment we used to work with various dealers, manufactures, and distributors from all different countries and different types of businesses. However, I have experienced effective communication with our International customers most...

Words: 881 - Pages: 4

Premium Essay

Efficacy of Tawawa

...Chapter I THE PROBLEM Introduction To acquire an adequate command of the English language is to have ready access to a vast body of knowledge and thought. This is how important English language is to all of us considering that it is the universal language. This language is not easy for everyone to learn, it should be taught in a step- by-step process. To become a good speaker of this language, you must first have a good teacher who is capable of teaching you in a way that you will best learn this language. The New Teacher Center works with teachers in every grade and subject area, each of whom faces daunting challenges. One difficulty that many beginning teachers consistently discuss with their mentors is that English- language learner (ELL) students lack the basic literacy skills needed to grasp grade-level content.According to the statewide survey of teachers there are top three challenges facing secondary teachers regarding English-language learners. First is communicating with English-language learners about academic, social, and personal issues. Second is, encouraging and motivating English-language learners. And third is addressing the individual and diverse needs of English-language learners in both academic skills and English- language acquisition. The study would like to know the competencies, skills, and knowledge that the teacher must possess and the essential features that would help establish a positive classroom climate...

Words: 6973 - Pages: 28

Premium Essay

Health Care Communication Hcs 230

...What is communication? Communication is the process of sharing information, thoughts and feelings between people through speaking, writing or body language. Communication then becomes effective when the information given is understood by the person who it was given to. Communication is vital when it comes to healthcare by effectively providing information to the patients and their families and also conversing with employees in directing proper health care facilities. Communication may be the key to exceptional patient care. The case can be made that good communication is at the heart of patient safety, cultural sensitivity, and the pillar of healthcare. Aligning a patient’s wishes and goals with treatment plans is 50% conveying and 50% listening. • How does effective communication incorporate the basic elements of communication? “If communications accelerated with big developments in medical science—diagnostic and surgical innovations, personalized medicine, and blockbuster drugs—it was spurred on by a trend at least as big: the rise of the healthcare consumer, “(Hicks & Nicols, 2012). It is important to have a good listening and understanding that good listening is often enough. Sometimes the patient or family member actually wants an answer to their question when, indeed, they only want me — as the listener — to listen to them. Before something is said, it should be well thought out and then spoken. When a consumer/patient becomes upset, try to reason with that person...

Words: 717 - Pages: 3

Premium Essay

English Proficiency

...Chapter I THE PROBLEM AND ITS SCOPE Rationale of the Study Today's world, each is aiming to be globally competitive. To be competitive enough we need to be effective in our verbal communication which is a best medium for social relationship with others. Our national language is proved to be English and thus become a drive in international forces to be proficient in English language. Society today demands more than passive graduates, they are generating new forms of portrayal of outcomes and act as catalyst in advocating for educational change, reform and quality improvement. SJIT saw the importance of English Proficiency and thus, offers the said program for the benefit of its students in line with the Life Purpose of Saint Joseph Institute of Technology which is “To educate and equip students with knowledge, skills, English communication proficiency, right attitude, and values in technical and professional fields”. With this, a research is conducted on the performance of the verbal communication of 4th year Education students in Saint Joseph Institute of Technology to determine the improvement in English language proficiency as the effect of enrolling in JEEP Classes. Theoretical Background The most precious gift that God has given is the power of speech. It is this power that distinguishes man from animals. Man uses speech to communicate his thoughts, feelings, desires, and aspirations to his fellow beings with whom he interacts in communal living or in social...

Words: 6005 - Pages: 25

Premium Essay

Press Release of a Diverse Culture.

...Press Release of a diverse culture. The criminal justice system in today’s world is affected by language barriers in communication in their ability to enforce the law properly, by the increasing amounts of people migrating into the United States legal and illegally. The United States government and law enforcement are constantly doing studies and mapping trends of people crossing our borders to migrate to the United States to be able to make a better life for themselves and their families, by the alarming rates of people applying for green cards and citizenships. A Green Card or permanent resident card serves as proof of a person's lawful permanent resident status in the United States. That allows the person with the Green Card to have right to live and work permanently in the United States or even become a American citizen. A person’s valid green card also means that he or she by law is registered in the U.S. in accordance with all United States immigration laws. People who obtain a green card before 1989, the green card use to remain valid permanently. Since 1989 the immigration laws have changed that everyone must renew their green cards every 10 years. The law is also enforced in the same way for people who received their green cards in 1989 or before 1989. The previous versions of green cards are no longer valid everyone is required to renew their green cards every 10 years. (Rachel F., 2011) This is a primary example...

Words: 1657 - Pages: 7

Free Essay

Persuasive Letter

...could use wasted tax dollars in other areas, decrease hospitalizations, and increase tax dollars. The frustration of being misunderstood when trying to communicate is something that everyone has experienced. It is a very helpless and frustrating feeling and when on vacation we have all experienced this communication breakdown. Imagine this same frustration and helplessness when you are unable to receive the correct healthcare or because of a language barrier you were unable to understand the medical professionals and could not follow through with your own treatment. Many of the hospitals in our area feel that by providing an interpreter there will always be clear communication between the staff and patients. This is not so. We deal with many different cultures on a daily basis and are hard to communicate effectively. The words we use can mean something different to patients of other cultures and as nurses we need to remember this ("Cultural barriers to effective communication", 2010).   The potential for misunderstandings increases when the languages are different, and translation has to be used to communicate ("Cultural barriers to effective communication", 2010).   There have been many times when non health care...

Words: 947 - Pages: 4

Premium Essay

Thesis Sample

...Study Habits CHAPTER 4 PRESENTATION, ANALYSIS AND INTERPRETATION OF DATA This chapter presents the data gathered, analysis and interpretation of data. The study focused on the Study Habits of Tourism Students of College of the Holy Spirit. It initially determines the demographic profile of the respondents. Problem 1: What is the demographic profile of the respondents. Age Number of Respondents (f) Percentage (%) 16 – 17 7 14% 18 – 19 24 48% 20 – 21 12 24% 22 – 23 5 10% 24 – 25 2 4% Total 50 100 Table 1 Frequency Distribution of the Tourism Students According to Age Table 1 shows the frequency distribution of tourism students according to their age. Most of the students belonged to the age bracket of 18-19 years old having the biggest percentage of 48% with 24 respondents. The second biggest percentage belonged to the age bracket 20-21 having 24% with 12 respondents. The least percentage, 4% belonged to the age bracket 24-25 years old with 2 respondents, both irregular students. Gender Frequency (f) Percentage (%) Male 0 0 Female 50 100 Total 50 100 Table 2 Frequency Distribution of the Tourism Student According to Gender Table 2 presents the frequency distribution of the respondents according to gender. Based on the table, there were no male tourism students enrolled at College of the Holy Spirit, meaning all of the respondents were female with a total number of 50, equivalent to 100%. Year/Level Number of Respondents (f) Percentage (%) BSTM...

Words: 1255 - Pages: 6