Introduction

This survey is conduct to measure people awareness toward the email fraud and virus through the spam email or junk email that included Nigeria Sting operation, phishing and stock manipulation schemes. Besides that, this survey also will show how people react through the every email that they receive in spam and how they react for email that they didn’t have the information of the email. Then the action of the email user to avoid having junk email that can affect theirs computer and overall action towards this problem.

Research objective

The objective for this survey is to find solution to determine the email is a scam or not. Besides that, this survey also allows people to realize about the awareness of internet email scammer. The information that I receive will show the public awareness to this kind of problem and also provide me some suggestion due to find the solution. Besides that, through survey we want to find solution for user to manage junk mail that they receive and how to recognize if the sender of the mail is being hacked or not.

Data collection process

This survey will conduct through online survey among my friend who is also an email user. This survey was sent to 5 students among the UUM. The survey content questionnaire about how they react towards email that didn’t have any information of the sender, what their solution and also if they have encounter any type of email that consist Nigeria sting operation, phishing and stock manipulation schemes or any kind of scam email.

Result and recommendation

Through the survey that I have conducted the result show 4/5 person that answer the survey show that most of student didn’t have awareness about the survey that I conduct. they didn’t encounter email that consist of Nigeria sting operation but 1/5 person have encounter email like phishing which is consist email that require user to password and access code but they action is to ignore this kind of email. For the stock manipulation schemes the student didn’t encounter this kind of email maybe this is because of they still student. Next is about junk mail that they receive question, all of the student that take this survey never receive an email from people that they didn’t recognize and to if they encounter any junk mail from person that they know they will first check their will Look at the full headers (usually hidden) on one of the junk messages as received. Among the headers are a bunch of postmarks, lines beginning "Received:". The oldest one explains how the message was first launched into the e-mail network; subsequent ones (farther up toward the top) track its travel to you. If the early ones name a server on your e-mail provider (Yahoo, Hotmail, Google, or whatever) that tends to suggest that your account was hacked and only 1 student have this because he is a IT student. None of student that take this survey ever receive any chain letter email from any friend. 2/5-person encounter with email that contain virus that attached to email. Through my research the virus in an email are either executable program file such as .exe, .zip, .scr and others. file or macro file viruses like type of file like .doc, .dot and .xls. the safety to avoid them is not to open email attachments. If the email sender is someone you know then just download the file and scan the file with anti-virus in your computer. The second person is infected by email in the email body which is contain html element that use to embed pictures and links. For this kind of virus same method use like the first person which is don’t open it instead download it then scan it with anti-virus inside the computer. Through the survey also 2 person use Avira anti-virus as a protection for keep their computer from virus included the email virus. While the 2 other person didn’t have any kind of virus protection for their computer and next student is only install it on computer and didn’t know how to use this anti-virus software to protect his computer from virus that cause by an email. To handle attachment on incoming messages the user chooses not to open the email instead download so that the email file can be scan by computer virus so that they not infected virus if the email consists any kind of virus. If user receive attachment email from unknown sender, then take the safety way that is by delete the email, these answer is from student that know how to use the anti-virus software on their computer.

Conclusion

In conclusion, through this survey result it show that majority of email user didn’t take serious on email virus and scammer that scam through the spam email. This shown by the survey conducted which is the answer are never have spam email that consist of any schemes but only receive spam email form e-commerce site. In addition, majority of them didn’t have ever encounter junk mail from person that they recognize and only 1 student that take this survey know how to identify if the junk mail he receive is from hacked sender or not because he is IT student. Same thing happen for the virus survey part that most of them only know 2/5 student that experienced virus cause by an email while the other 3 never encounter such thing this maybe they just create email account for study purpose. The uses of anti-virus protection from survey result, only 2 person uses the protection and know how to use this software to detect a virus from an email. While 2 person didn’t have anti-virus on their computer and 1 student have anti-virus but only for the computer which mean he didn’t know how to use this anti-virus protection to protect him from virus from an email. To handle attachment on incoming messages the user chooses not to open the email instead download so that the email file can be scan by computer virus so that they not infected virus if the email consists any kind of virus. If user receive attachment email from unknown sender, then take the safety way that is by delete the email, these answer is from student that know how to use the anti-virus software on their computer