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Study Guide for: Module: Generic Module
Business Communication Module code: BCO110 Diploma: All Diplomas with Business Communication Faculty: All Faculties 2016

Damelin©2016:
In terms of the Copyright Act, no 98 of 1978, no part of this study guide may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording or by any other information storage and retrieval system without permission in writing from Damelin. All rights reserved BCO 110 VERSION 1/2016

Table of Contents
Welcome Note ............................................................................................................................. 4
Course Objectives ....................................................................................................................... 5
Learning Outcomes ..................................................................................................................... 5
Prescribed And Recommended Books ........................................................................................ 6
Mandatory Course Requirements ................................................................................................ 6
Module 1: Communication Theory ............................................................................................... 7
Module 2: Small-Group Communication ...................................................................................... 9
Module 3: Intercultural Communication ..................................................................................... 12
Module 4: Audience, Purpose And Register .............................................................................. 16
Module 5: Oral Communication ................................................................................................. 18

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