...The cycle of supervisory functions includes planning, organizing, staffing, influencing and controlling. Each function includes its own set of tasks or responsibilities. However, the functions are interrelated and are usually continuous. In other words, as a supervisor is controlling one facet of the organization, he or she may be planning another facet or activity. The stages of change model is based on the notion that employees will not change their behavior or actions overnight. Making allowances for employees to work through the various stages, such as consideration and Acceptance, involved planning. As employees are not expected to change behaviors overnight, Planning may include designed a training program that allows employees to be introduced to a concept or activity gradually, with an initial exposure and future practice sessions. Organizing may involve considering how and when to initiate the change. Organizing will consider time lines for employees to move through the various stages, with expected dates for the desired behavior to become a natural part of the work day. However, it may also require some flexibility, built into the time line or into a training program. Staffing may involve consideration for the potential employees, who are able to change or show a willingness to do things differently. The supervisor may consider hiring those who indicate flexibility, over those who are inflexible or biased in their methods. Those who are less flexible may also be...
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...The Curse The Curse - Time, point of view, symbolism and figurative language by Nicki Time Looking at the “time” in any kind of literature, is to be viewed at, in two different ways. First there’s the level of events, which describes what happens in the story, as it actually happens. It’s a chronological timeline if you want to say so. Then there’s the level of thoughts, making room for flashbacks, flash forwards in a timeline. In “The Curse” the level of events and level of thoughts follow each other most of the way. So if I put up a timeline, they would be very alike. The timeline for the level of events starts out with our main character Mitchell, is in the bar a late night in august, when a group of young men, probably affected by drugs, enters the bar. After the “last call” a girl enters the bar, asking for some change for the cigarette automat. The men begin to rape this girl, and when Mitchell tries to call the police, he’s being shoved. The next thing that happens is, that the police arrives and start to treat the girl and interrogate Mitchell about what had happened. When the police are gone, Mitchell is in the bar alone with Bob (who’s the manager of the bar). Mitchell gets home, and sits by himself until his wife joins him while he start to tell what had happened. The next day he tells his children about the incident and goes to work, where he talks with Reggie, a customer. To the level of thoughts, Mitchell starts in the bar after the police have left...
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...understanding of a period of history. There is our traditional Gregorian timeline, the prophet timeline, and the pagan timeline. They all tell us about events in a whole different format, so to speak. The Gregorian timeline that we are all familiar with, tell us everything that happened in any given event, in order. Everything is detailed in the way that all events are easily laid out in a line. We use this as we believe the life of the world is laid out with a beginning and end. We believe everything started at one point, it goes through history, and then abruptly ends at the end of the line. This is the common thought of Christians and such throughout history. However, the prophet timeline is a little different. It is somewhat similar to the Gregorian timeline, but not quite. The one key difference between the two is when something big and bad happens like the fall of a kingdom or black age of a people, the prophet timeline shows that. The timeline goes backwards a little bit when something like that happens, and then starts forward again. Now, the Pagan timeline is different than both of these. This timeline goes in a circle. The timeline shows more important events that repeat themselves. The pagan timeline shows everything repeating like reincarnation. Where time spins like the earth, constantly, without beginning or end. It’s a very interesting way of looking at things. All three of these timelines show different philosophies of time. Different ways of looking...
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...Clarification is the skill we use to ensure that we have understood the message of the speaker in an interpersonal exchange. When using clarification follow these guidelines to help aid communication and understanding. * Admit if you are unsure about what the speaker means. * Ask for repetition. * State what the speaker has said as you understand it, and check whether this is what they really said. * Ask for specific examples. * Ask if you have got it right and be prepared to be corrected. * Use open, non-directive questions - if appropriate. Open Questions If your role is to assist a speaker to talk about an issue, often the most effective questioning starts with 'when', 'where', 'how' or 'why'. These questions encourage speakers to be open and expand on their thoughts. As a teenager my father would tell me not to come home late. It seemed my idea of late and his idea of late were different because no matter what time I came home-I was late! When I finally asked him what time he expected me home he refused to name an hour. I never met his expectation because he assumed I would know what late meant. Unfortunately, this was typical of his communication style. I solved it by leaving home at an early age. Don’t make leaving the option of choice for your team. Be clear, confirm understanding and make the outcome possible. Anil: Problem: Failure to clarify the desired results assuming the outcome is understood. Management is often working within a...
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...KAPIL SHARMA AND ASHUTOSH MUTSADDI Configuring SAP ERP Sales and Distribution ® SERIOUS SKILLS. Configuring SAP ERP Sales and Distribution ® Kapil Sharma Ashutosh Mutsaddi Acquisitions Editor: Agatha Kim Development Editor: Laurene Sorensen Technical Editor: Dheeraj Oswal Production Editor: Liz Britten Copy Editor: Kim Wimpsett Editorial Manager: Pete Gaughan Production Manager: Tim Tate Vice President and Executive Group Publisher: Richard Swadley Vice President and Publisher: Neil Edde Book Designer: Franz Baumhackl Compositor: Craig Johnson, Happenstance Type-O-Rama Proofreader: Word One, New York Indexer: Ted Laux Project Coordinator, Cover: Lynsey Stanford Cover Designer: Ryan Sneed Copyright © 2010 by Wiley Publishing, Inc., Indianapolis, Indiana Published simultaneously in Canada ISBN: 978-0-470-40473-7 No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning or otherwise, except as permitted under Sections 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, 222 Rosewood Drive, Danvers, MA 01923, (978) 750-8400, fax (978) 646-8600. Requests to the Publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken,...
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...The earth is known to be old, but what is the truth of how old is the earth. There is scientific evidence of how old it is, some would say it’s Billions of years and some would say Thousands of years old. There is a lot of factors like rocks layers, plants, animals, sun, moon and many more facts that can predict how many years has the earth been around. But to find the truth if it’s a Billions of years or Thousands of years we would have to compare the two and even look into scientist discovering facts. Or do we go off the what God has created and the Bibles authors? When we read about how or what makes the earth Billions of years? There was a Geologic time scale that was invented in 1800’s. Within this invention, this scale was only to find the geologic ages, with out the information of periods or events. By this we believe the earth was formed about 4 billions years ago. This dates have been proven by analyzing samples of rocks , solar systems, and minerals. Scientist have collaborated and scientifically giving proves of objects, like how old it the oldest rock on earth or the oldest mineral and where did it come from. Material (Oldest earth rock), Age (4.0 billion years), and Methods (radiometric) our how the geologic scale combinations of specific source that tell the what scientist have documented and dated there sources. These are examples of why some assume the age of the earth is a billion years old. One big scientists believer was James Hutton studied...
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...t Introduction: Event management is basically an organization responsible for conducting events like conference, product launch, seminars, ceremony etc as per the requirement of the customer. Basic task: Prepare event design, finding a site/place, arranging a food décor, pickups and accommodation, coordinating activities etc The number of task that would be undertaken would depend upon the size and theme of the event. Purpose: Is to put customer at ease by providing management services to customers like accommodation, sending invites, certificate distribution, setting up platform etc. The main focus of the company is to come up with the successful events without any hiccups and without consuming much of the customer’s time. Customers often lack the expertise and time to plan the event and thus hire event management companies to manage the event on their behalf so that they could solely focus on their work. Type of market: cooperate market and social market Cooperate market includes seminars, conferences, charities collection, trade show, company picnic, meeting of board members and stockholders Accounting market of events Profit margin, expenses and deal with customers for gain,(rent of place, service charges, one person serving for catering services, transportation charges, décor expenses tent reception, entertainment and accessories, printing charges, accommodation charges, contingency fund (if something went wrong then in that case we could use that fund...
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...Riordan Manufacturing Executive Summary ABCO Consulting thanks the Riordan organization for allowing us to do this upgrade analysis. A review of the existing infrastructure at Riordan has been completed and the findings are contained in this document. There will be a listing of what was found followed by a proposed upgrade system layout. The scope of this project is to cover the following systems and subsystems and to explain how they all interact one with another. Finance & Accounting Identify and describe existing system: Riordan’s Manufacturing’s Accounting Services division is responsible for overseeing all financial processes within the company. Everything from AR, AP, payroll, General Ledger, purchasing, inventory controls, metrics, and employee payroll processing has been managed by team of well-qualified members who have demonstrated utmost professionalism for many years. In addition to these many time-consuming tasks, strict quarterly audits are also conducted throughout the company on a regular basis, most of which have met or exceeded industry standards. Therefore, the issue here the company faces is not one of quality, but rather one of efficiency. To date, many of the systems and procedures in place, while affective, are not as streamline or as consistent as they could be. Still others (e.g. audits), although effective, are taking weeks to complete when most similar operations today can finalize internal audits in a matter of days...
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...Introduction Riordan Manufacturing has placed a service request for all manufacturing locations to gain an overview about all existing software applications in Finance & Accounting, Sales & Marketing, Human Resources, Operations, Legal and Information Technology. All the listed areas within the organization are using various business systems of which each of them represents challenges. The organization is in an urgent need to identify what is needed to improve effectiveness in those areas. This summary is going to serve as a platform to implement systems in the various departments. Finance and Accounting Sales and Marketing The Sales and Marketing team at Riordan Manufacturing has both hard copy and electronic copies of paperwork from various ages. They also have many databases as well. The plan is to consolidate everything into a more convenient electronic storage system. The systems that the company plans to consolidate and track are: Historic Sales Files of Past Marketing Research, Marketing Plans and design awards Sales Database Production Records Profit and Loss Statements by Item and Group Marketing Budget Marketing Budget Anticipated Results Riordan also has a 2-year plan setup to reach the $50 Million in revenue mark. This is slated to occur by the 2006 year. This program is setup in three parts: Strategic sales objectives with corresponding financial goals and roll-out schedules Tactics by marketing mix, timing, and relationship to strategic sales objectives Customer...
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...fraud on SAP project The success or failure of implementing ERP software depends on a number of factors. I will look at the case Marin County sues Deloitte: Alleges fraud on SAP project. Marin County filed a complaint against Deloitte Consulting for its role in an over-budget SAP implementation. The lawsuit alleges Deloitte committed fraud and misrepresented its skills and experience. One of the reasons why this ERP system failed was Deloitte knew the County didn’t have any prior ERP or SAP implementation experience and knew it would be depending on Deloitte to guide and manage the project. The complaint also states that Deloitte mishandled staffing, project management, risk management, and testing. When implementing ERP software customers, software vendors, and system integrators typically share responsibility for project success of failure. However, customers purchasing complex systems, such as ERP software, do have a high responsibility that their own projects outcome is successful. In Marin’s contract suggested the County was concerned about its own ability to manage the project properly. Being concerned with your own company’s ability to manage a project in the early stage of implementation is not a good thing and Marin County should’ve controlled the conversation with their system integrators and lead from that premise. It’s up to the customer such as Marin County to lead and drive the result of their ERP implementation project and can’t rely on their system integrator...
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...SAP What is that? What is that? Many people may be bewildered after watching one of the company's limited television commercials - the same question jokingly asked in the ING commercials a few years ago. And the acronym SAP, should not be confused for "soon as possible" or the white liquid that sips from the back of a tree, either. SAP stands for Systems, Applications, and Products in Data Processing. In this highly advanced technological era, it is almost unimaginable for companies not to implement systems such as SAP’s so as to boost their Information Systems. Since the global community has 'gotten much smaller', than say fifty years ago, it is imperative that companies design their Information Systems with integrated features so as to operate effectively between countries. The implementation of SAP technology is no longer an advantage but a competitive parity and its relevance toward the field of Management Information Systems is paramount. "Get in the game or fall off the wayside." The story and development of this giant of a company is remarkable. SAP grew from a very modest five member staff at the founding of the company in 1972 to approximately 53,000 employees 38 years later (sap.com ). That is like hiring an average of 1432 employees per year for the last 37 years; a significant contribution by many standards. The company's success and relevance to the world of Information Systems can be attributed to its founders, management, and employees realizing SAP's mission...
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...1: What systems are described here? What valuable information do they provide? IT/IS System 1. Digital form: The Company had to establish several infrastructural components such as the computer network, backup system and security policy this enabled the implementation of various systems including time and attendance systems this has saved a lot of lost working hours and has been linked to the ERP. 2. Website – Having an attractive and informative website has become a major need .the website helps many functional departments including marketing HR, sales, and customers services. 3. ERP (Enterprise Resource planning) system: the company has picked Oracle E-business Suite after meeting planning what would really fit their needs. The modules chosen to help automate the business processes were: Oracle financials, inventory management, manufacturing sales and marketing, order management and procurement. CEO and it consultant involvement in the project steering committee and adequate training and change management . Question 2: What are the risks facing El-Alamein in implementing the ERP system? How do you evaluate the actions taken from their side to mitigate those risk factors? A. The company has identified key persons from all the functional areas who will act as change agents and take responsibility of persuading other employees of the importance of the system B. Train users to use the new system and understand how the business process will be affected. They have fostered...
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...SAP FICO: SAP FICO Stands for FI (Financial Accounting) and CO (Controlling). SAP FICO is the important module of ERP and both FI and CO modules stores the financial transactions data. ◾SAP FI is the important module of all SAP implementations ◾SAP FI (Financial Accounting) is used for external reporting i.e. Balance sheet, Profit and Loss statements ◾SAP FICO Module integrates with various other SAP Modules such as MM (Materials Management), SD (Sales and Distribution), PP (Production Planning), PM (Plant Maintenance), and PS (Project Systems). ◾SAP FI (Financial Accounting) Module receives postings from various other modules such as Materials Management, Sales and Distribution, Human Resource) through integration. ◾All accounting-relevant transactions which are made in Logistics (LO) are posted real-time to Financial Accounting by automatic account determination. This data can also be passed on to Controlling (CO). SAP FI Modules contains the following sub-modules ◾General Ledger accounting ◾Accounts Receivables ◾Accounts Payable ◾Asset Accounting ◾Bank Accounting ◾Consolidation ◾Special Purpose Ledger ◾Travel Management General Ledger Accounting: - The general ledger accounting is to provide a complete report for external and internal accounting i.e. Accounts, Journals, Monthly debits and Credit, Balance sheet and Recording all business transactions. Accounts Payable: - The Accounts Payable records and manages all accounting data related to vendors Accounts...
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...STORY Global Bike Inc. Background and overview of GBI strategy and operations. Product MOTIVATION PREREQUISITES SAP ERP G.B.I. Release 6.04 A general understanding of GBI (the enterprise) prior to embarking on hands-on exercises and case studies in the SAP ERP client is critical for success. None Level Undergraduate Beginner Focus Company Background NOTES None This narrative provides a historical background for how GBI began and an overview of its operations and strategy. This information will be used extensively throughout the curriculum material. Authors Simha Magal Stefan Weidner Version 2.11 © SAP AG CASE STUDY Company History Task Get to know the company’s history. Time 15 min Short Description Read the below narrative to learn about the company’s history. Global Bike Inc. has a pragmatic design philosophy that comes from its deep roots in both the off-road trail racing and long-distance road racing sports. Nearly 20 years ago, its founders designed their first bikes out of necessity—they had races to win and the bikes that were available at the time did not perform to their extremely high standards. So, they took matters into their own hands and built legendary bikes that would outlast and outperform the competition. From these humble origins, Global Bike Incorporated was born and continues to deliver innovative highperformance bicycles to the world’s most demanding riders. Notes ...
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...Tektronix Inc: Global ERP Implementation 1.Business Context/Key Business Drivers * Tektronix manufactured a broad range of electronic test and measurement equipments, color printers and video and networking products. * In 1993, it was a $1.3 billion manufacturer and a worldwide leader in oscilloscopes with a more than twice the market share of its largest competitor. * It was the number one manufacturer of televisions, measuring and monitoring equipment and color printers. * multiplicity of application systems and no uniformity in technologies in its offices around the world. The Inefficient shipping schedule was inefficient because of problems with inventory. * Errors in order management. * NOo system to measure performance metrics and obtain customer information. * The technologies used were old and redundant technologies. * Inefficient financial administration, operations and profitability analysis was inefficient. 2. The Key Business Objectives: * Replace the legacy systems, do away with the need of manual coordination, * Implement improved information technology for fast and error free customer and organizational information, * Achieve integration in functioning across divisions and countries by creating a common template for various services, * Standardize processes, streamline their financial system, and create a functional order management system 3. Challenges and Solutions...
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