...EMOTIONAL INTELLIGENCE LEONA MENDIOLA AIU ONLINE This essay defines emotional intelligence and ways to improve emotional intelligent. It also states the examples of emotional intelligence. This essay describes the writers overall EQ score and her response to the results. It also includes the importance of emotional intelligence. Emotional Intelligence is the ability to properly observe and maintain your emotions in an intelligent perspective in order not to let your emotions over run you and to affect your choices. I will provide three example of emotional intelligence. The first example would be understanding your emotions. Most people want to manage their emotions instead of understanding it. Understanding your emotions should be the first phase of becoming emotional intelligent. The second example would be thinking reasonable about the emotion before taking action. When making emotional choices it frequently results in taking wrong actions. An example would be anger. Anger can encourage you to do something you will regret. If you think reasonably before making a choice you are in the process of being an emotional intelligent. The third example would be putting yourself in the shoes of others. Emotional intelligence includes putting yourself in the shoes of others so you can figure out an explanation for their behavior. An example is if you were a supervisor and one employee was not doing their duties then it is not considered an emotional intelligent. It is not wise...
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...Do managers need emotional intelligence to manage successfully in the workplace? Why or why not? According to Mayer and Salovey (1997), the concept ‘emotional intelligence’ can be defined as ‘the ability to perceive emotions, to access and generate emotions so as to assist thought, to understand emotions and emotional knowledge, and to reflectively regulate emotions so as to promote emotional and intellectual growth’ (cited in George 2000, p1033). Since the 1990s, the relationship between emotional intelligence and managerial skills has been discussed intensely. The purpose for this essay is to argue that managers do need emotional intelligence to manage successfully for following reasons. First, at the individual stage, emotional intelligence is needed for providing managers with sufficient abilities to regulate their emotions, set appropriate goals and objectives and make accurate decisions. Secondly, at the intermediate stage, emotional intelligence is necessary to managers during the process of communication and positive relationship construction with employees. Last, at the collective stage, emotional intelligence is constructive with management that it helps leaders to be sensitive with the organizational climate to form better teamwork. First, managers need emotional intelligence to manage successfully at the individual stage that emotional intelligence provides them with sufficient abilities to regulate their emotions, set appropriate goals and objectives and make...
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...WORKING IN THE 21st CENTURY SEMESTER 1 ACADEMIC YEAR 2012/2013 LECTURE 1 Overview of Course Description of Assignment © KAMAL KANT, 2012 1 COURSE OBJECTIVES 1. 2. 3. 4. NEW PARADIGM OF WORK CAREER THEORIES ABOUT UNDERSTANDING YOU LEARN TO WORK IN 21st CENTURY MOTIVATION, LEADERSHIP, TEAMS, INTELLIGENCE & STRESS 5. SUCEEDING IN CAREER 6. CAREER PLANNING AND JOB HUNTING © KAMAL KANT, 2012 SEE COURSE OUTLINE & CONTENTS OF TEXT FOR DETAILS 2 WORKING IN THE 21st CENTURY • 13 lectures. • PowerPoint slides of lectures will be posted at least a day before the lecture. • There is a prescribed text for course • There will be recommended readings. • These [prescribed text & recommended readings] must be read if you hope to do well/pass – applicable to S/U candidates too! © KAMAL KANT, 2012 3 FORMAT OF LECTURE • Tuesday Sessions 4.30 pm to 7.30 pm • Wednesday Sessions 1.30 pm to 4.30 pm. • Schedule during Lectures – About 1 hour LECTURE – 15 min – 20 min BREAK – About 1 hour LECTURE © KAMAL KANT, 2012 • Time at end of lecture for Discussion/ Consultation/Clarification with fellow students/instructor. [There are no tutorials for this course.] 4 • It is an paired assignment [40%]. ASSIGNMENT • The assignment essentially requires you to interview three individuals with at least 15 years of career history; and subsequently answer two questions related to information gained from the interviewees and applying your knowledge of the learning...
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...Exploring Emotional Intelligence Aspects of Psychology AIU-Online Abstract This essay covers the term emotional intelligence and the different ways emotional intelligence could be established and advanced. It will also cover my results from my own emotional intelligence test and my reflection. The dictionary defines emotional intelligence as, “the capacity to be aware of, control, and express one's emotions and to handle interpersonal relationships judiciously and empathetically”. There are numerous online surveys that can help give an idea of a person emotional intelligence. Emotional Intelligence You may ask yourself what is emotional intelligence? How is it obtained? Can it be increased? “Emotional intelligence refers to an ability to recognize the meanings of emotion and their relationships and to reason and problem-solve on the basis of them. Emotional intelligence is involved in the capacity to perceive emotions, assimilate emotion-related feelings, understand the information of those emotions, and manage them” (UNH). We all know that the smartest people are the most successful/ fulfilled in life. It’s not enough to just be smart, one must be well rounded and increase their EI. Examples if EI Although often overlooked we use emotional intelligence in our everyday lives. Having the skill of identifying, understanding and effectively managing emotions is using your emotional intelligence (About). Some example are: * Identifying and manage your feeling properly...
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...Essay 1 Anyone serving as a manager or team leader always faces challenges and obstacle as well as opportunities. In order to manager and leader the organization better, managers should be qualified to their position. As a efficient manager or leader, they should have the essential managerial skills, such as technical skills, which is an ability to perform specialized tasks; human skill, which comprise the ability to work well with other people; Conceptual skill, which is the ability to analyze and solve complex problems. According to the organizational behavior theory, Manager operates a company with a management process, the process fulfill four functions, which involves planning, organizing, leading and controlling. Moreover, Henry Mintzberg described how managers enact the management process in a busy, hectic, and challenging work context where they are move among many tasks and face many interruptions. Mintzberg classified all the context into ten roles. During the management process, Mintzberg’s ten roles of effective managers perform in different functions with distinct essential managerial skills. Planing is a manage process that to set organization objectives and formulate the way to achieve them. Specifically, manager need to make an organization goal as well as the actions people should execute in the course of realizing team goals. In the planing function, Corporate needs monitor seek informations about the future business, then...
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...Christine Salazar Mid-Semester Essay Test Human Relations What is Emotional Intelligence? It’s a conscious habit of naming and identifying our emotions on a daily basis that makes us aware of our feelings at they come up in day to day interactions with others. It helps us to control our emotions in overwhelming circumstances, allows us to communicate our feelings to express ourselves more effectively and also helps us to become mindful of others feelings as well as our own behaviors. Over all, a well developed emotional intelligence creates empathy. In today’s work place, Employers are finding it harder and harder to find so they are resorting to classes and continuing education on emotional intelligence. Without emotional intelligence it would be difficult for a manager to coach and direct their team effectively. Emotional intelligence greatly affects how a person handles situations that come up in the work environment. For instance, if a person is angry and hostile, then he is more likely make decisions that are based on retaliation and revenge where as if they had a well established emotional intelligence, then their decisions are more likely to be based on common knowledge and an attitude that is positive and driven towards resolution and fairness. So with emotional intelligence you are able to control your feelings, not the other way around. A person with high emotional intelligence is more likely to be able to make more sound decisions for themselves and...
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...around you, or are you supposed to be rude back because it’s not fair to be treated disrespectfully? This is a case of something called emotional labor. Organizational Behavior, by Robbins and Judge, defines emotional labor as an employee’s expression of organizationally desired emotions during interpersonal transactions at work. This being said, a person who expresses emotional labor would shake off this verbal abuse from his coworker to keep his behavior appropriate for work. A factor that may contribute to someone’s ability to be able to show emotional labor is the idea of emotional intelligence. Organizational Behavior says, Emotional intelligence ( EI) is a person’s ability to ( 1) be self- aware (to recognize her own emotions when she experiences them), ( 2) detect emotions in others, and ( 3) manage emotional cues and information. With these two concepts taken into consideration, one can hypothesize that someone with a high level of emotional intelligence would be able to engage in emotional labor. If the aforementioned new employee was able to manage emotional cues and information, a critical part of emotional intelligence, than they would be able to keep their emotions in check and display emotions that were acceptable at the workplace. Emotional intelligence isn’t the only factor that contributes to a person’s ability to engage in emotional labor, however, there...
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...Grade_________ Date _______________ The Importance of Interpersonal Leadership Introduction There have been several researches on how an individual leader can improve the skills on managing and guiding the members or employees to reach a desired goal. Building and maintaining relationships with employees or members in a team is what researchers tend to focus on more. There are reviews on psychological research on leaderships and they have been conducted for many years. Examples show that leadership is an independent variable (e.g. Bass, 1990; Rost, 1991; Yukl, 1989). This essay will talk about the importance of interpersonal leadership. But more importantly, this essay will discuss the possible arguments some authors and researches have put forward against interpersonal leadership and also how despite all the arguments, the weight of interpersonal leadership is much heavier. This essay will explore all the possibilities of having an interpersonal approach to leadership and also the criticisms. First, I will discuss about empirical evidence of interpersonal leadership followed by the criticisms. After which I will put forward my...
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...leaders is that many theories and models have been based on Western perspectives (House and Aditya, 1997, p.409) and typically based on research with white males (Chartered Institute of Personnel and Development, CIPD, 2008, p.7). There is some cultural crossover in servant leadership, which according to Northouse (2013, p.219), was originally proposed by Greenleaf in the 1970s, and also has origins in ancient Eastern and Western philosophies; for example, it is deeply embedded in Arab-Islamic culture (Sarayrah, 2004, p.59). A further concern is raised by Mullins (2008, p.265) who states that determining who is a ‘good leader’ is a subjective judgement and cannot be based, for example, on financial performance alone. The aim of the following essay is to investigate whether certain characteristics are related to good leadership and which can be identified in theories and models of leadership such as trait theory, transformational and...
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...------------------------------------------------- Red River College ECE Program ECED-2009 Research Essay Assignment Value: 30% Select a topic related to Early Childhood Education for this assignment. The list on the following page may be helpful for some ideas, although you are not restricted to these topics. Approve your topic with your instructor by: _______ . Duplication of topics will not be allowed, and topic choice is on a first-come, first-served basis. Search for resources related to this topic. Check the Learning Centre, as well as the Library. Conduct an Internet search. For your paper, you need a minimum of 4 current (less than 8 years old) references. Include a minimum of one of each of the following: - book - scholarly journal article (from EBSCOHOST or other scholarly database) - reliable internet source. Use the APA style of documentation (see text) to write a 3 - 4 page paper. Include an introduction, thesis statement, body (that includes background information and at least 3 points of discussion), a conclusion, and a reference page. The reference page is not included in the length. You will also complete a 5 minute presentation to the class based on your research. Refer to Considerations for Effective Presentations. Use peer editing as part of your writing process. That is, when you have a draft completed, ask at least one peer to provide feedback using the peer editing rubric. Be mindful of the peer’s schedule...
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...qualities commonly associated with emotional intelligence, which one(s) do you most relate to as being a strength of yours? Provide a specific example that applies to a work setting. What is a limitation for you? Provide a specific example. From Wood Chapter 7, “Emotional intelligence”, qualities that are included in emotional intelligence are as follows: • Being aware of your feelings • Dealing with emotions without being overcome by them • Not letting setbacks and disappointments derail you • Channeling your feelings to assist you in achieving your goals • Being able to understand how others feel without their spelling it out • Listening to your feelings and those of others so you can learn from them • Having a strong yet realistic sense of optimism I believe my most evident emotional intelligence qualities are dealing with emotions without being overcome by them and not letting setbacks and disappointments derail me. If I think about a work-setting example, I had a particular employee that during our performance review broke down and was very upset. She proceeded to tell me a heartbreaking story about her sister having a very bad accident and being in a critical condition in hospital. Her performance review was not going very well before this news broke to me but I knew there was something not quite right. Once we had discussed the situation, I cancelled the review and told her not to worry as we could postpone the review until she...
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...effectiveness, Management Scholars and practioners are beginning to emphasize the importance of a manager’s emotional intelligence”(Sosik,Megirian 1999,p.367). Emotional Intelligence is a combination of competencies. These skills contribute to a person’s ability to manage and monitor his or her own emotions, to correctly gauge the emotional state of others and to influence opinions (Caudron 1999, p.62; Goleman, 1998). Competitive advantage depends largely on the ability to activate and use organizational resources. As a result, the focus in the strategic management, organizational behavior and human resource management literature turned to the internal capabilities of organizations including a particular focus on employees’ competencies. Furthermore, in any business or organization, its success or failure will rely on how well its people are able to deliver its product and service, work together and work with other businesses. In recent years, there has been a realization that emotions are very much part of work place success. How individuals respond to real situations each and every day and what organizations do foster productive emotional responses can make the difference the organization that stumbles and the organization that thrives. Research indicates a strong correlation between emotional intelligence and individual job performance. By emphasizing on emotional intelligence in hiring, team building and training programmes- senior management and human resource professionals can...
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...This essay critically examines leadership style and change management strategy in relation to a particular change in clinical practice. The change made in practice was a move from open access at well baby clinic to an appointment system. The effectiveness of the leader will be demonstrated by focusing on the change process, applying leadership theory to the change and its implementation in practice. This essay also identifies implications for practice and developmental needs for the author, the team and the sphere of practice. It begins by outlining policy drivers relating to leadership within the NHS generally and health visiting specifically. It is interesting to note that despite the vast literature on leadership there is very little agreement amongst scholars on the definition of the term (Willcocks 2012; Alimo-Metcalfe and Lawler 2001). Contemporary government policies such as the Health Visitor Implementation plan (GBDH 2011) focus on the desirability of strong leadership to improve the quality of care but are equally vague on defining leadership (Willcocks 2012; Martin and Learmonth 2012). Some authors have found that the term “leader” has merely superseded the terms “administrator” and “manager” within the confines of the NHS (Martin and Learmonth 2012; Sheridan, Rastan and Foulkes 2008; Hodgetts 2012) as it confers an image of “heroism” and, as yet, carries none of the negative connotations associated with administration or management. It has been suggested that leadership...
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...theories are being utilized in. In this paper, I will be discussing the key variables needed in a leadership theory to effectively lead and manage others. I will also examine major components of each theory, and how they compare to one another. Finally, I will examine which theory best fits my leadership qualities, and my ability to lead others in an organizational setting. SERVANT LEADERSHIP theory Servant leadership is a philosophy and set of practices that enriches the lives of individuals, builds better organizations and ultimately creates a more just and caring world. While servant leadership is a timeless concept, the phrase “servant leadership” was coined by Robert K. Greenleaf in The Servant as Leader, an essay that he first published in 1970. In that essay, Greenleaf said: “The servant-leader is servant first. It begins with the natural feeling that one wants to serve, to serve first. Then conscious choice brings one to aspire to lead. That person is sharply different from one who is leader first, perhaps because of the need to assuage an unusual power drive or to acquire material possession. The leader-first and the servant-first are two extreme types. Between them there are shadings and blends that are part of the infinite variety of human nature. “The difference manifests itself in the care taken by the servant-first to make sure that other people’s highest priority needs are being served. The best...
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...Running Head: Pennies from Heaven 1 Case Study 25: Pennies from Heaven By Tiffany Moore Dr.Heather. PSL5002 Capella University Running Head : Pennies from Heaven 2 A Medicaid spend down is a portion of health coverage that an individual must pay for before Medicaid coverage begins. The exact amount of the “spend down” varies depending on the state in which you live, medical bills you have each month and other factors such as a bingo winning. Individuals who receive any portion of their income from Supplemental Security Income through Social Security are not required to pay a “spend down” for Medicaid (nysed.gov, 2014). In my essay I will be rendering an synopsize of the Pennies for Heaven Case Study. To include identifying the leader, the issue he faces, and what I believe to be the cause of the issue and evaluating how effective this leader is in the ability to build relationships within the organization; to encompass how well the leader manages professional responsibilities and priorities and how well this leader communicates and resolve the issues. In the case study Pennies from Heaven Patrick Ulmer who would be the new Director of the state Department of Health and Human Services in two more weeks had been recruited from out of state and just arrived to meet with the governor and other cabinet members. Around lunchtime he sat next man named Henry Walsh, who was...
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