 Change Management. Change management provides a reasonable benefit, allowing organizations to quickly and effectively implement change to meet market needs. (https://www.prosci.com/change-management/definition/).
 Employee Training. Instructs workers about to use technology to improve productivity and profitability, which will guarantee a viable edge in the market. UMUC Haircut staff will receive full training on all software products and how to use and integrate them into the business.
 Leadership Expectations. Myra as the owner of UMUC Haircuts expects her business to be launched to the next level with the implementation of the Proposed Technology Solution. All areas of the business will be effected in some way. Myra will oversee each step in the process and expects full participation from each department. Myra’s hands on involvement will ensure the implementation will provide new vision and long term growth for UMUC Haircuts.
 Defining Success The intent of this implementation is for it to be successful in catapulting the business to the next level. Myra can certainly look at financial statements to see if the solution is yielding success, but any improvement in workflow processed transforms the business. We can also measure by customer retention; are customer returning for services on a regular basis, has the business been able to see a gain in market share, and is the profit margin widening since the significant changes were implemented. http://blog.intuit.com/money/how-to-measure-your-small-businesss-performance/
 Business Strategy. A business strategy is the means by which it sets out to achieve its desired ends (objectives) such as: new services developed; new markets; increased customer trust; attract new clients; increased revenue; and a reduction in operating costs.