...Company Q appears to have a complete lack of an ethics code or an understanding of the benefits of exhibiting social responsibility. At this time Company Q’s closure of two stores in high crime areas of the city will be directly attributed to noninterest in the wellbeing of their city regardless of profit generation. Management’s unwillingness to assist local food banks through donation of day old products indicates a decided lack of concern for the people of the community, and the reasoning for that decision shows a complete lack of trust in the staff of their stores. Company Q did offer a solution to public feedback by offering some health conscience foods but has done so in a very limited capacity as well as at a high markup. As a small chain competing in a large metropolitan market Company Q has placed themselves at a disadvantage by appearing to be unconcerned for their neighborhoods, those in need, and their community at large. The first recommendation for Company Q to increase their social responsibility understanding would be to address the company’s unwillingness to donate day old food items. At this point because Company Q is unwilling to donate these items they are showing no concern for the environment, those in need in the community, or their employees. Company Q should revisit this policy to make changes. The company could safely donate day old food to local food banks to improve their image in the community. By deciding to donate these food items they are reducing...
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...EST1 – Overview of Task Instructions I. Task 1 - Social responsibility of Company Q a. Part A - Evaluate Company Q’s current attitude toward social responsibility. i. Are Q’s actions (as described in the given statement) socially responsible? Why or why not? ii. Why is it important for Q to be socially responsible? b. Part B - Recommend three actions that Company Q could take to improve the company’s attitude toward social responsibility. i. Based on the information described in the given statement, what does Q need to change moving forward? c. Task Tips i. Focus on the information given to you in the task instructions. ii. Try not to over-think this task II. Task 2 – Imagine you are the ethics officer for a new business, Company X. Develop an ethics program that will be a part of the new employee handbook. a. Part A - Standards & Procedures i. This section should clearly describe specific actions, conduct, and/or behaviors that would be acceptable (or unacceptable) for your employees. 1. Example = dress code policy ii. This section must include a minimum of 4 elements to receive a passing score. b. Part B - Training i. This section should describe the type of training program that you will provide for your organization. ...
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...EST1 Task 2 7/28/2014 Company X is where the employee’s matter. As a company we take pride in building long lasting relationship. With doing so we believe in fairness. Every employee is expected to act in a professional, responsible and courteous manner at all times. This includes dealings with customers, vendors, contractors and co-workers. Courtesy, respect and cooperation are vital to a successful environment. Compliance with this policy of ethics and conduct is the responsibility of every employee. Disregarding or failing to comply with this standard of ethics and conduct could lead to disciplinary action, up to and including termination of employment. To ensure orderly operations and provide the best possible work environment, the Company expects employees to follow rules of conduct that will protect the interests and safety of all employees and the Company. A. Develop an applicable standards and procedures section that includes four elements of acceptable behavior found in a code ethics 1. Trust- We will tell the truth regardless of what the outcome might be Building a secure business relationship is very important to assure everyone is trusted to complete their part 2. Integrity- We will do the right thing even when no one else is around watching Being trust worthy and honest is very important in a work place. Having integrity is one of the key factors in a business relationship because it shows that you are dependable. 3. Teamwork- We...
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...EST1 Task 2: Ethical Situations in Business CODE OF ETHICS FOR COMPANY X Introduction The Code Of Ethics is a guide to be distributed to all of it's board members, management, employees, and suppliers when acting on behalf of Company X. The code contains standards of ethical conduct that all board members, management, employees, and suppliers must acknowledge and adhere to. The purpose is to provide a guideline for all employees of Company X to conduct themselves in a professional, honest, and respectful manner. Section I: Standards and Procedures A. Code of Ethics: Ethical conduct is of the highest priority and is an ongoing commitment to our employees and to our clients. Company X expects all of it's employees to treat each other with the respect, dignity, and moral aptitude which contributes to our ongoing business success. If any employee feels threatened, harassed or discriminated against they should report the incident immediately to their supervisor or to the human resource dept. The board members, management, employees, and suppliers should: 1. The U.S. Government and it's Agencies Comply with all federal, state, and local laws and regulations regarding formal or informal investigations. Failure to cooperate with authorities may be grounds for disciplinary action, including dismissal. 2. Gifts, Loans, and Services Not accept cash, gifts, payments, loans, or anything of value that might imply a current or...
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...Assessment code: EST1 Task 1 Company Q’s current attitude towards social responsibility is non-existent. They have closed stores in parts of the city with higher crime rates due to fear of theft and losses. Company Q offers a limited amount of healthy and organic products even though their customers have requested more options. Company Q has a mindset that inhibits an obligation to be socially responsible. They would rather throw food away than to donate it to help feed those that are hungry and in need, for fear of loss due to stealing. It is important for Company Q to devise a plan to maintain their current number of stores through positive contributions to society and favorable public relations. When the commitment is made to be socially more responsible the potential for increased sales, profit and customer loyalty will be exponential. Below are three areas in which Company Q can concentrate efforts and take action towards being more socially responsible. 1. Company Q needs to increase their product line in organic and health conscience products. Offering sponsorships for healthy eating at local children’s organizations and schools will increase their exposure in the community. This can allow for increased logo display and recognition. By offering items that your customers want and supporting that effort through community awareness about healthy eating, will build loyalty with new and existing customers. 2. Donating the day old food to the local food...
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...EST1 TASK ONE JLO Part A Company Q is not currently behaving in a positive manner when it comes to social responsibility; in fact, they seem to take an “I don’t care” attitude. They have closed several stores in big metropolitan cities citing that the stores are located in high crime areas and the stores were not turning a profit, this is very irresponsible behavior as it takes jobs away from the community, and these areas, unfortunately are the ones that need it the most. For years customers had been inquiring about the company selling healthier, organic products in which Company Q eventually complied, however, the small limited selection and high mark ups kept the customers from buying ,in turn causing the company to not turn as much profit. Finally, instead of deciding to donate day old food to local food banks, Company Q made the poor decision of wasting it by throwing it out. Company Q has an almost nonexistent attitude towards social responsibility and needs to incorporate several changes in order to turn their position around in the community. Part B Company Q can implement several changes into their stores that may improve their attitudes towards social responsibility. 1. Company Q closed several stores citing the fact that they were in high crime areas, there is a possibility these stores could have been saved if the company had made proper evaluations to find out why these stores weren’t performing well. For example, if the stores were under performing...
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...EST1 Task 1 Kara Kinikini Student ID: 265037 Business Management Many believe that business entities should have an ethical duty to be socially responsible, to work towards increasing its positive effects on society while decreasing its negative effects. Many organizations look for opportunities to be socially responsible while also creating shareholder wealth. Company Q is a small local grocery store chain located in a major metropolitan area. They have recently closed a couple of stores in higher-crime-rate areas of the city, reportedly because these two stores were consistently losing money. After years of requests from customers, all of their stores have started offering a very limited amount of health-conscience and organic products—all of which were high margin items. When asked by the area’s food bank for donation of day-old products, management declined deciding instead to throw the food away, citing worries over lost revenues due to possible fraud and stealing by employees who might say they are donating the food. Company Q's current decision to close stores in "Higher-crime-rate" areas of the city, was not a good exapmle of the social responsibility. The concept of social responsiility encompasses the actions, activities and attitudes of business and the impact a business has on its community. Closing those stores did not leave a possibive impact on the community, and other actions should have been taken to miminize negative impacts the community may have...
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...Task Number # EST1 Part 2 Revised Ethics Program for new management company known as “Company “for this report. Ethics Statement: At this company, we must recognize the importance of ethics as a business. We are committed to upholding high ethical standards in our operations. Our company shall promote the principles of honesty, fairness, and respect for individual and community freedoms. Our program consists of the following 1. Code of Ethics 2. Training 3. Complaints and Investigations 4. Program Review Section 1: Code of Ethics 1. Personal respect At this company we all have the right to work in an environment where we are treated with respect. We must also respect others differences of opinion, social background, religious preference and race. 2. Equal employment opportunities At this company we are committed to providing a workplace that is free of discrimination harassing offensive and abusive behavior. Every employee shall report any type of incident to their direct manager or the human resources office. 3. Safety At this company every employee has the right to a workplace that is free from any recognized safety hazards. It is management’s responsibility to correct any unsafe working conditions. It is also the employee’s responsibility to report any unsafe working conditions to their manager. 5. Whistleblower At this company no employee will be retaliated...
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...EST1 Task 2 Introduction Welcome to the Company X team! We are pleased that you have chosen our company as your place of employment, and we hope that both you and the company will find the employment relationship to be a mutually satisfying one. Company X aims to provide a positive, open work environment in which all employees can thrive. To translate our commitment to action, the following principles will guide our actions and dictate our management practices. We recognize these principles as the standards we all share and that we should mutually accept. Section A: Standards and Procedures 1. Conflicts of Interest All employees must make appropriate business judgments and actions based upon the best interests here at Company X. All employees must abstain from using personal circumstances such as investments, association, and relationships that conflict or appear to conflict with the interests within the company. It is mandatory that each employee perform duties with great integrity, and not involve any activities that could devastate our reputation. 2. Health, Safety, and Security We are dedicated to manage the highest guidelines for our customers and all employees who conduct business within each of our establishments. This can be supported by being aware of the rules and laws for healthy and safety regulations that apply for the company, which will be posted and updated when necessary. It is the employee’s obligation to immediately report all...
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...ETHICS PROGRAM Michelle Bennett EST1 11/23/2015 Ethics can be defined as a behavior or action of distinguishing between right or wrong doing and choosing to the right thing. In today’s corporate America, ethics program has become one of the integral parts of the organization as it helps to communicate the vision, mission and the direction of the company. It also helps to restore trust among all stakeholders – employees, investors, regulators, suppliers, buyers, distributors etc. Part A – Standards and Procedures 1) Accountability and Responsibility: All employees of company X should perform their task with sincerity and due diligence. All employee needs to understand rules; law and other regulations put forward by the company and other regulatory agencies and act accordingly. Employees and other personals should not participate or assist anyone in any activity that results in the violation of such law and rules. Failure to comply will result in disciplinary actions and possibly termination. All our employees and staffs are always held to a greater degree of accountability so everyone needs to exhibit higher standard of professional, business and personal conduct. This requires we put greater emphasis on company’s core values and interest of our clients before our own personal interest. 2) Diversity: We understand and deeply value the differences that our employee brings to the organization, so we strive to build a more friendly, profitable and effective environment...
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...Western Governors University Student: Anne Jaymes Student ID: 000320202 Course: EST1 Task: 1 (310.2.1-05) Social Responsibility Jaymes Page -2- Part A: Evaluate Company Q’s Attitude Toward Social Responsibility “Company Q is a small local grocery store chain located in a major metropolitan area. They have recently closed a couple of stores in higher-crime-rate areas of the city, reportedly because these two stores were consistently losing money. After years of requests from customers, all of their stores have started offering a very limited amount of health-conscience and organic products—all of which were high margin items. When asked by the area’s food bank for donation of day-old products, management declined deciding instead to throw the food away, citing worries over lost revenues due to possible fraud and stealing by employees who might say they are donating the food.” Evaluation of Company Q: Businesses are in business to make a profit. Businesses that are in business to make a profit with a total disregard for all else, is capitalism at its worst. A company who habitually relies on or exploits others and gives nothing in return, is a parasitic company. In order for companies to positively co-exist with their stakeholders, they must work to minimize the negative impact their business has on them. It was not against any business law, for Company Q, to close two stores that were located in higher crime-rate areas of the city that were consistently...
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...EST1 Task 310.2.3-08: Ethics Programs Western Governors University COMPANY X CODE OF ETHICS GUIDEBOOK The purpose of this ethics guide is to assure a safe and secure working environment for all employees. This guide serves as an informative reference to the responsibilities of each employee outlining acceptable/unacceptable behavior, misconduct/corrective action policies and training program/audits for the ethics guidelines outlined herein to assure long term policy success. SECTION A: EMPLOYEE AND SUPPLIER ETHICAL GUIDELINES 1. EMPLOYEE BEHAVIOR: All employees are expected to conduct themselves in a professional and respective manner toward all levels of management and co-workers. Any acts of violence, intimidation, coercing, sexual misconduct (including sexual harassment), fighting or any other behaviors that threaten the well-being and/or safety of co-workers will not be tolerated. Any infractions must be reported to a supervisor immediately where appropriate action will be carried out as outlined in section C-2 including verbal or written warnings and/or termination of employment. 2. HEALTH AND SAFETY: We strive to uphold standards that perpetuate an environment of safe working conditions for all of our employees. Willful or careless destruction of property, deliberate misuse or neglect of safety equipment resulting in injury or death as well as carrying weapons or explosives of any kind is strictly forbidden. Any violation of state or federal...
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...John Rolph EST1: Ethical Situations in Business Task 2 Standards and Procedures 1.) Information Confidentiality: As an employee, you will be exposed to client-sensitive as well as company-sensitive information that is to be viewed only by those who have the authority or permission to do so. Such information to be considered “confidential” includes business contracts, financial information, internal correspondence, and any and all documentation (electronic or paper-based) that is not authorized to be disclosed to the public. Disclosure of sensitive information will lead to immediate termination and possible charges/fines (depending on the severity of the violation) as is legal under state and federal law. Employees should not take advantage of privileged information and share it with our competitors. By leaking confidential information you are threatening the well-being of the company as well as that of our clients. If left unsure of what information is considered confidential, please consult with your direct supervisor, HR Department, or Legal Team for further guidance. 2.) Proper Communication: Company X’s public communications are to be properly constructed and delivered in a clear, accurate and informative manner. All direct communications with the public should be factually correct and not misleading in any manner. Such public communications include, but are not limited to speeches, press releases, and quarterly earnings reports or other public financial sharing...
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...Making the Right Decisions Conductive ways to meet ethical standards in the workplace EST1 – Task 2 MISSION STATEMENT: The company’s main goal in obtaining business growth, remaining competitive and providing job security is to create a working relationship of trust, confidence, and mutual respect between and among management and/or the hourly workforce. Only by working together and developing a strong partnership based on mutual trust and teamwork, will allow or company to maintain its success. We are committed to developing a culture based on team efforts and shared responsibilities in decision making processes. We also work towards achieving the key variables needed to be successful in our company and as a Management Consultant. We encourage all employees to give us suggestions or opinions on how our company can be more productive, competitive, safe, and a better place to work for everyone. We want everyone to feel proud about ones contributions to the company, and feel proud you work for our company. ETHICS AND CONDUCT: The company’s reputation for ethical business practices is one of its most valued assets. This reputation was achieved and maintained through the efforts of its employees and the avoidance of any activity or interest that might reflect as unfavorable upon their own or the company’s integrity. Maintaining the highest standard of ethics in the conduct of our business is our corporate policy and has always been an integral part of our company....
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