...Social Responsibility In today’s world many companies deal with social responsibilities on a daily basis. In my term, social responsibility is the way a company positively impacts its employees, customers, community and investors while minimizing negative impacts on them. In this scenario Company Q would seem to think they have ethical issues. My time in business I have learned that ethics drive culture, culture drive behaviors, and together they drive great results. Having an ethical practice is critical in bringing a business to becoming and staying successful. Knowing Company Q’s scenario, there are many areas in which they are associated with business ethics and social responsibility. Here are a few of the areas that will be discussed about Company Q and its social responsibility. Each area will be discussed more in depth. First off, Company Q’s decision of closing down various stores in high crime areas due to these stores consistently losing money. Second, after years of requests from customers, Company Q began to promote healthy and organic foods at higher margins. Third, Company Q has decided not to contribute its day old products to local shelters and food banks. The three actions mentioned above may cause consumers to believe that Company Q’s social responsibility is not very satisfying. Many may see these as areas of opportunity from opinion basis and personal feeling reactions as appose to seeing the facts in why Company Q has made these decisions. Even...
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...Company Q is sociably irresponsible due to its disregard for its low income customer base. This is evident in its closer of multiple facilities in high crime areas, limited availability of healthy food items, and total disregard for local charities. While profits are the main concern for every business, Company Q must realize that public image affects profits. When Company Q demeans customers in low income areas the perception of the “Callous Corporation” will not only drive away customers in those areas but will also drive away socially responsible customers in the more affluent areas as well. Company Q must therefore expand its ability to serve all of its customers or risk sending them to competitors. In high crime areas Company Q must consider working with local law enforcement to increase area patrols and have visible security personnel to reassure customers of their safety and reduce theft. Plain clothes security and high value item security will also reduce the potential for theft by customers and employees alike. Company Q can increase its health food variety and volume by carrying the healthy option of major label brands. Many food producers are acutely aware of the child obesity crisis and the upward demand for healthier foods and as such offer those products. For example Frito-Lay has its Smart Snacking options that are baked instead of fried and have lower sodium. These items are offered at the same price of the original variety. Company Q can also increase...
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...Recommendations for Company Q EST1 Task 310.2.1-05: Ethical Situations in Business Western Governors University Mary Lyles - ID 000389714 September 7, 2014 Recommendations for Company Q The main responsibility of a company is to make a profit for it's stakeholders, both the employees and the investors. Company Q has taken this priority to heart and has overlooked the benefits of the other responsibilities of their involvement in the retail business. The admission of not donating the day old food to a local food bank stems from an inherent distrust of their employees. The current distrust will become more tangible as the managers and employees are not treated with the respect they are earning and will certainly breed unhappy employees which will in turn result in lower sales. Another one of the issues regarding the public service of Company Q is the closing of the two unprofitable stores in high crime areas. If the closure was done without analysis of why the stores are unprofitable, the surrounding community would suffer in regards to availability of merchandise . Offering some high margin health conscious items without surveying the viability of these items is also an issue. Company Q can take some planned, simple steps in resolving these issues with a manageable, well thought out ethics program. Recommendation One Company Q could create a program to donate the expired day-old items to the local food bank. This program would become the responsibility of the...
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...EST1 – Subdomain 310.2 Task 310.2.1-05 This paper will address the areas of improvement that Company Q can implement to improve their attitude toward social responsibility. Company Q is described as a small local grocery store chain with several locations in metropolitan areas. Recently, Company Q closed a couple of it's stores that were located in higher-crime-rate neighborhoods citing a consistent loss of revenue. Additionally, Company Q does not participate in donating day-old products to local community food banks. Management explains that day-old products are instead thrown away. The explanation provided for this is that management fears that donating food may heighten their risk of losing revenue to fraud and employee theft. Lastly, it is explained that Company Q – after years of customer requests – has started to offer it's customers a very limited selection of high margin, health conscious and organic products. Scores of small and large businesses operate in metropolitan areas. Chain businesses that operate in multiple areas should target each particular customer base individually – what sells very well in one area may not sell at all in another. Because economic, cultural, and lifestyle differences exist from one neighborhood to the next, a business that focuses on it's local customer's needs will be more successful. I feel that Company Q should reconsider the closing of their stores in higher-crime-rate...
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...The goal of a company is to make sure they make a profit. Because if they don’t, then, the business would not survive and the company will have to shut down. At the same time, a company cannot ignore or sideline the social responsibility it has towards the society either. As we can see here, Company Q had to close some of its stores because those locations were losing money. The company is also very much focused on making profits and thus, has high margins on organic, health-oriented products since the customer base for that kind of products is small. Company Q also decided rather throw away its day old food products than donating it to the food bank. When we look at all the above steps taken by the Company Q, we can say that the attitude of this company towards social responsibility is very negative. Company Q did not even consider the fact that the employees will lose their jobs if they close those two stores. Had they considered, they could have tried to improve things in those two locations so that they don’t go in a loss rather than just closing the stores. Not only did the employees lost their jobs but the company lost a loyal customer base too by closing those two stores. There is also a significant mistrust between the company Q and its employees going on. The decision to rather throw the food away than to donate it to the food bank because of distrust in their employees shows that Company Q lacks not only business...
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...1/21/2015 EST1 Task1 Term Papers Valeriyklimov EST1 Task1 By valeriyklimov | Studymode.com EST 1 TASK 1 Your Name Western Governors University # Student Id EST 1 Task 1 According to the current situation Company Q has a damaged attitude toward social responsibility within their company, all because of low profits being made. Due to high crime rates in certain areas the company has been closing off stores, not realizing the problem they have caused. The people that live in the prospected area where the stores where closed are now forced to travel further for groceries. This causes a problem especially for the poor, who do not have the extra money for extra expenses. I recommend the company take precautionary measures to help catch and promote others not to steal. They could do this by offering a reward, or installing cameras. This would help promote social responsibility within the company. Another very serious problem is the companies unwillingness to donate food for those in need. Especially since the company isn’t losing much or nothing at all by donating. The sudden unwillingness to donate is due to the distrust of the owners with the employees. They believe the employees will start to steal while saying they are donating it to the poor. This is yet another sign of a weak social responsibility within the company. These particular problems and fears are direct situations which concretely damages the social responsibility within the company, as well as the community...
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