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Exam One Mgmt 3600

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2: INDIVIDUAL BEHAVIOR, PERSONALITY, AND VALUES

MARS Model And Individual Behavior – The MARS model consists of:

* Motivation = Personality & Value – Motivation, * Ability = Self-Concept & Perception – Ability, * Role Perception = Emotions & Attitudes / Stress – Role Perceptions
These three factors come together during situational factors that lead to behavioral result such as task preference & performance, organizational citizenship (cooperation and helpfulness beyond required job duties), CWBs (Counterproductive Work Behaviors / harm organization), joining/staying with an organization and maintaining attendance. All of these factors reflect individual behavior because each individual is different and will use these in different ways.

Four Factors Of Voluntary Individual Behavior And Performance

* Motivation – the forces within a person that affect their direction, intensity, and persistence of voluntary behavior. Think of it as a car; directions refers to where you steer the car, intensity is how much you put your foot down on the pedal, and persistence is how close do you get to your destination. Do you have the persistence to make it all the way or do you fall short? * Ability – Includes both the natural aptitudes and learned capabilities required to successfully complete a task. Aptitudes are the natural talents that help employees learn specific task more quickly or perform better at them. Learned capabilities are skills and knowledge that you currently posses. They include both physical and mental skills and knowledge that you have come to posses.
Competencies – Skills, knowledge, aptitudes, and other personal characteristics that lead to superior performance. Competencies are characteristics of a person that result in superior performance. * Role Perceptions – the extent to which a person accurately

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