...© ISO Management Systems, www.iso.org/ims INTERNATIONAL New York State forest ecosystem benefits from ISO 14000-based fire management While uncontrolled wildfires threaten lives, property, and natural resources, planned fires play a significant role in maintaining the vigour of many protected areas. This article describes a novel use of ISO 14001 and ISO 14031 environmental performance evaluation guidelines in fire management carried out under a project to improve stewardship of the fire-prone Central Pine Barrens ecosystem in Suffolk County, New York State, USA. U ncontrolled wildfires extend beyond political, geographical and economic boundaries to threaten lives, property, and natural resources. Yet fire plays a significant role in maintaining the health and vigour of many park and protected areas and is used as a prescribed fire management tool. Few are aware that effective fire management planning can benefit from the application of ISO 14001 environmental management system (EMS) requirements and ISO 14031 environmental performance evaluanation and implementation of natution (EPE) guidelines, and that these ral resource management and standards can also become a subrestoration projects, often with the stantive force in the direct involvement conservation sector of local businesses as well. Quality Parks, and their employUncontrolled wildfires Inc. has taken up ees. extend beyond this challenge. Strategic alliances Quality Parks is offer our members political...
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...ration manag ISO 9000 - Quality management The ISO 9000 family addresses various aspects of quality management and contains some of ISO’s best known standards. The standards provide guidance and tools for companies and organizations who want to ensure that their products and services consistently meet customer’s requirements, and that quality is consistently improved. Standards in the ISO 9000 family include: * ISO 9001:2015 - sets out the requirements of a quality management system * ISO 9000:2015 - covers the basic concepts and language * ISO 9004:2009 - focuses on how to make a quality management system more efficient and effective * ISO 19011:2011 - sets out guidance on internal and external audits of quality management systems. ISO 9001:2015 ISO 9001:2015 sets out the criteria for a quality management system and is the only standard in the family that can be certified to (although this is not a requirement). It can be used by any organization, large or small, regardless of its field of activity. In fact, there are over one million companies and organizations in over 170 countries certified to ISO 9001. This standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement.Using ISO 9001:2015 helps ensure that customers get consistent, good quality products and services, which in turn brings many business benefits. ...
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...Mark Kaganov The Perfect Manual A Guide to Lean Management Systems ISO 9001:2008 ISO 13485:2003 ISO 14001:2004 BS OHSAS 18001:2007 and other standards Seventh edition QW Enterprises, LLP, a fictional company referenced in this book, does not have any association with any other company that may carry the same name. © 2009 Quality Works All rights reserved. No part of this book may be reproduced in any form or by any means without permission in writing from the publisher, except as defined in the License Agreement. The Perfect Manual 07 Published by Quality Works www.quality-works.com The Perfect Manual 1 Chapter 1 Foreword Chapter 1 – Foreword Page 1 of 90 The Perfect Manual 1.1 Table of Contents 1 Chapter 1 Foreword .................................... 1 Table of Contents ............................................................ 2 Introduction ...................................................................... 4 About the Author ............................................................. 6 ISO – Brief Overview ....................................................... 8 The History of Quality .................................................... 10 Why We Need ISO 9001 ............................................... 13 How to Work With This Electronic Book ........................ 15 2 Chapter 2 Quality Manual 101 ................... 18 2.1 What is a Quality Manual? ............................................. 19 2.2 Quality Manual – Two Philosophies...
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...assessment, describes the set of security assessment services that the Information Security Office (ISO) offers to members of the campus community and provides a questionnaire that is used to assist in understanding the target environment. The ISO is not able to assess every possible platform or application. Nor is it possible for the ISO to meet every timeline requirement. In those cases, the ISO may contract with external partners to deliver the requested assessment service. There may be associated costs that will need to be passed along to the requesting organizational unit. Process: The Information Security Office has created a simple process around vulnerability assessments to provide clarity and consistency. The process is outlined and diagrammed below. 1. Contact the ISO (request assessment) 2. The ISO accepts the project 3. A questionnaire (later in this document) is completed by the customer 4. A scoping/kick-off meeting is held • The goal of the meeting is to try to determine which type of assessment is appropriate, the scope of the assessment, a timeline and contact information. The product of the meeting is a Statement of Work that will be agreed upon and signed by both parties. 5. The assessment is scheduled (projected end date is noted as well) 6. Assessment is performed during agreed upon times • The ISO and the customer will be in contact throughout the process. Any findings that are deemed urgent (presenting...
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...Management system standards What are management system standards? The nature of standards will be addressed in the section on standards development and in the context of management systems these standards: establish concepts, principles, guidelines and criteria for establishing, maintaining and improving the processes by which an organisation defines and achieves its goals (see explanation below). As most management system standards address specific organisational goals, like product quality, environment or health and safety, they apply to different processes within an organisation. Management system standards are not product standards; there are no requirements that govern the characteristics of particular products or services in management system standards. These standards apply to organisations as a whole rather than to the products and services they supply. More on this in the member pages How have management system standards evolved? The evolution of formal management system standards has taken a rather interesting path. It has been driven primarily by customers in the regulated industry sector and legislation rather than internal economics but it is important to recognise that this evolution continues. The failure of organisations to regulate their own outputs forced some stakeholders (primarily customers and society) to impose requirements that constrain an organisation's policies and practices. Such measures have been deemed necessary since time immemorial to...
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...Experiences of ISO 9000 with small firms in building services M.A. Atherton and P. Austin The authors M.A. Atherton is based at the School of Engineering Systems and Design, South Bank University, London, UK. P. Austin is with Austin Hall Management Consultants Ltd, Woking, UK. Introduction Small firms In the context of quality systems a small firm has been defined[1] as one run by a single manager who is the owner, or in close touch with the owner, and who knows the proce- dures which everyone in the firm should be following. Recognizing that definitions vary, more than 85 per cent of UK firms are classi- fied by Manchester Business School[2] as small. There is usually little formal manage- ment structure in a small firm, the manager effectively acts as a quality manager by fre- quently checking all the firm’s activities and so assurance of quality depends more on staff competence than documentation. Small firms often feel that they provide a better quality service than many larger firms which have the standard; thus if the client insists on the stan- dard they risk losing a good service. However, small firms often do not fully appreciate that as they grow these hands-on management Abstract Describes an approach for overcoming some of the barriers to achieving ISO 9000 faced by small firms in the building services sector. Draws on the experiences of several firms to illustrate the importance of partnerships in overcoming some...
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...consumers have a difficult time defining quality. For examples every consumers have different opinion on the quality of the sports outfit of Nike. Some may said Nike quality is better than Reebok and others may disagree. So till today quality does not have any single universal definition (Reid & Sanders, 2005). Some may view quality as performance to standards while others view it as meeting the customer’s needs or satisfying the customer (Reid & Sanders, 2005). In common, there are a series of characteristic to define quality which are (1) conformance to specifications, (2) fitness for use, (3) value for price paid, (4) support services and (5) psychological criteria. (1) Conformance to specifications measures how well the product or service meets the targets and tolerances determined by its designers (Reid & Sanders, 2005). For example if a Nike said that their sport shoes are made in light blue color but turnout navy blue then it would not consider in good quality. (2) Fitness for use focuses on how well the product performs its intended function or use (Reid & Sanders, 2005). For example if Nike watches claim to be waterproofs for 5m but turnout the real watches malfunction in 1m then it would not consider in good quality. (3) Value for price paid is a definition of quality that consumers often use for product or service usefulness which combines economics factors with consumer criteria (Reid & Sanders, 2005). For example Nike and Reebok sold the same sport shoes in term of...
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...Exploring the Latest ANSI and ISO Standard ANSI (American National Standards Institute) was founded in 1918, it is a voluntary organization composed of over 1,300 members (including all the large computer companies) that creates standards for the computer industry. For example, ANSI C is a version of the C language that has been approved by the ANSI committee. To a large degree, all ANSI C compilers, regardless of which company produces them, should behave similarly. In addition to programming languages, ANSI sets standards for a wide range of technical areas, from electrical specifications to communications protocols. The ISO was founded in 1946 and is currently headquartered in Geneva, Switzerland. Its mission at its inception was to create international standards regarding the threads of screws used for manufacturing world-wide. As needs for other standards arose, the ISO (then called the International Standards Organization, hence, ISO) stepped in to handle the task, and their influence crept into all areas of manufacturing and services. The primary focus for the ISO hasn't really been in the electrical and electronics area. Many of the standards set up in those areas were created by an older standards-setting organization called the International Electrotechnical Commission, or IEC, also based in Geneva. However, the ISO has responded to the needs of computing standards by forming a joint committee with the IEC dealing with information technology. The ISO has published networking...
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...screen selection of games through Cobra ODE manager or Cobra ODE Browser in XMB Emulation or pass-through modes Advanced Smart Fusion AES encryption and decryption engine on board Fully updatable high speed FPGA's and high speed secure MCU on board Updatable via USB storage Expansion ports for future proofing Simple and easy to use High quality components used throughout Built at a high tech facility Solderless installation on all FAT* and SLIM (2xxx and 21xx) series Easy installation on 25xx,3xxx and 4xxx series Slim and Super Slim series consoles with QSB (quick solder board) Easy setup for PATA or SATA consoles Advanced software onboard and frequent free updates BD Movie support to follow*** (In a future update) PS1 and PS2 ISO support to follow (on BC consoles in a future update) PS3 BD game disc dumping on all PS3 consoles is supported and can be enabled through third party managers (dumping throughput will be improved in future updates) **We cannot guarantee the longetivity of this feature for people using homebrew apps. Selection of Emulation or Pass-through...
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... ISO 14000 / 14001 Yehya A. Nasser Davenport University MGMT747 Dr. Dani Babb January 31, 2015 ENVIRONMENTAL ASPECTS OF SBD 2 ISO 14000 / 14001 From carbon impression to community infrastructures plus the multiple environmental problems that firms confront, ISO has a wide-ranging of standards that can aid firms worldwide make advance in the three pilasters of sustainable evolution: environment, economy, and society (Sustainable development, 2014). Business sustainability is mainly explained as the procedure a firm utilizes to handle their monetary, societal, and environmental divisions. These divisions can be disjointed to involve danger, commitments, and chances with the aim of handling the bottom line and forming accountable gain (Bonini and Gorner, 2011). To attain plus conserve sustainability for extended victory, a firm must adhere to definite management regulations. ISO has evolved standards for quality, environment plus safety, each of which...
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...Quality Attributes in mobile Web Application Development Axel Spriestersbach 1, Thomas Springer2 1 SAP-AG, Corporate Research, Germany axel.spriestersbach@sap.com 2 Dresden University of Technology, Germany springet@rn.inf.tu-dresden.de Abstract: This paper deals with a quality model for mobile web applications. The paper describes typical challenges in the development of mobile web application and decomposes the challenges into the quality of the ISO 9126 quality standard. This leads to an adjusted ISO model that focuses on those quality features that are important in order to assure the quality of mobile web applications. The proposed model may be used for analyzing the quality factors of mobile web applications, expert evaluation checklists and may be used for quality based content adaptation. Finally, the paper shows that challenges in mobile web application development may be solved by applying quality insurance methods to the development of those applications. Introduction The mobile Internet promised comparable flexibility and cost efficiency to the normal web. However, experiences indicate that the development of mobile web applications needs to consider special challenges in the areas of usability, development efficiency and runtime consideration. The major challenge of mobile application development is the heterogeneity of mobile devices and web browsers installed on the devices. The differences in the form factors and input capabilities strongly influence...
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...CHAPTER IV STATISTICAL PROCESS CONTROL * This chapter covers two topics that are increasingly important in business organizations: quality control and continuous improvement. * Quality control focuses on the conversion of inputs into outputs. * The purpose of quality control is to assure that processes are performing in an acceptable manner. * This is accomplished by monitoring process output using statistical techniques. * If the results are acceptable, no further action is required; unacceptable results call for corrective action. * In the best companies, the emphasis is on designing quality into the process, thereby greatly reducing the need for inspection or control efforts. -As you might expect, different business organizations are in different stages of this revolutionary process: * The least progressive rely heavily on inspection. * Many occupy a middle ground that involves some inspection and a great deal of process control. And the most progressive have achieved an inherent level of quality that is high enough that they are able to avoid wholesale inspection activities as well as process control activities. That is the ultimate goal. Figure 4-1 illustrates these phases of quality assurance. Figure 4-1 Phases of quality assurance Acceptance Sampling Inspection before/after production Corrective action during production Quality built into the process process Acceptance Sampling ...
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...Date: 10th March 2014 Lecturer: Paul Tracey | | | | Table of Content Item Page Introduction 2 What is ISO 9001 - Quality management system........................................2 ISO 9001:2008…………………………………………….........................2 The Concept of Quality Management……………..…………………...….3 The major clauses and sub-clause are:…....………….…………………....4 Quality Management Principles:…………………………………………..5 Audits, reviews and assessments…………………………………………..6 Single-Loop Learning Model……………………………………………...6 Double-Loop Leaning Model………………………………………….......7 References………………………………………………………………....8 Appendix…………………………………………………………………..8 Assess how a quality management system standard is supposed to work to aid the relationship or relationships between a buying organisation and its supplying organisations. Introduction Any organisation can benefit from implementing an effective quality management system. The foundation of a quality organisation is the concept of the customer and supplier working together for their own benefit of receiving the end product in the way in which they want the product to be. For this to be effective, the customer-supplier interfaces must extend internally and externally in the organisation. What is ISO 9001 - Quality management system? The ISO 9001 addresses certain aspects of quality management and contains some of ISO’s standards. The standards provide guidance and tools for companies and organizations...
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...Questions (FAQs) ISO 19005-1:2005 PDF/A-1 Date: July 10, 2006 Statement: This FAQ is prepared in support of ISO 19005-1:2005, Document management — Electronic document file format for long-term preservation — Part 1: Use of PDF 1.4 (PDF/A-1) This document is published by the PDF/A Joint Working Group working under the auspices of TC-171 Document Management Applications Subcommittee 2 Application Issues, with representatives from ISO Technical Committees 42, 46, 130, and 171. It may be obtained directly from ISO (www.iso.org) or from national body standards organizations (e.g., ANSI, BSI, DIN, AFNOR, etc.). The following statement must accompany any distribution of this FAQ: “This FAQ may be freely distributed and/or translated in its entirety. The current authoritative version of this FAQ is maintained at both NPES (www.npes.org) and AIIM (www.aiim.org).” Frequently Asked Questions (FAQs) ISO 19005-1:2005 (PDF/A-1) What is PDF/A? ISO 19005-1, Document management — Electronic document file format for long-term preservation — Part 1: Use of PDF 1.4 (PDF/A-1) is the first in a new family of ISO Standards to address the growing need to maintain information in electronic documents over archival time spans. Because this initial version of PDF/A is based on PDF 1.4, the standard is being published in parts so that new parts can be added without obsolescing previous parts. For example: PDF/A-1 refers to the format defined by Part 1 (ISO 19005-1) of the standard ...
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...2. Cost Of Poor Quality (COPQ) 2.1 Introduction to COPQ COPQ is composed of costs, which are incurred by producing defective material. This cost consists of cost involved in perfecting the gap between desired and accrual product or service quality. It also includes the cost of lost opportunities due to loss of resources that generated in correcting the defects. Furthermore, labor cost, rework cost, disposition costs, and material costs that added to the fulfilling the product rejection are included in COPQ. Here is the figure shows the main components of COPQ Cost of inefficient processes Cost of nonconformities Cost of poor quality Cost of lost opportunities for sales Figure 2.1 components of COPQ 2.2 Why COPQ The reasons to estimate the cost of poor quality are multifold, including quantifying the cost of money generated by quality problems, identifying major opportunities for cost reduction, and verifying probabilities of reducing customer dissatisfaction and product salability threats. Additionally, measuring COPQ provides a means of evaluating the progress of quality improvement activities and knowing the cost of poor quality leads to the development of strategic quality plan that is consistent with overall organization of goals. 2.3 Categories of Quality Costs There are four general categories of costs concerning products’ quality. The Internal failure costs are the cost due to the deficiencies discovered before delivery, which are associated...
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