...MCQ & Fill in the blanks . . Any _________________ that a vehicle may need after it is assembled by the Original Equipment Manufacturers is an aftermarket product or service. . CAFÉ full form in automotive north American market Which of the following is not identified with the used vehicle market? a) fleet disposal businesses b) brokers, auction houses c) internet marketers. d) OES What does 3PL mean __________________ _______________________ can include a range of functions, such as vehicle financing, vehicle maintenance, vehicle telematics, driver management, speed management, etc. What is the meaning of CAGR____________________ ________________ is the number of workers directly employed by the auto sector in Canada. Which of the following is not identified with the automotive finance sector? a) Trust companies b) Credit unions c) Independent leasing companies d) Finance Department The majority of US vehicle owner use _____ octane fuel What is the full form of NAFTA? ________________ is the biggest challenge in supply chain management. ___________________ is the most important factor while choosing a service provider. AWDA means _______________________________________________________. Which of the following is not a key indicator of aftermarket performance? a) weather conditions b) disposable income c) lifestyle pattern d) none of above e) all of above except d Toyota’s only __________________...
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...will evaluate client data and develop service plans. Skills needed for the job, taken from both the job description and your own analysis of the job (Note: Be sure to list at least 5 skills, three of which are specific skills in the human services field): 1. Must have a BA/BS in social work or related human services field. 2. A Child Welfare License from DCFS is required. 3. Experience preferred. 4. Requires elementary knowledge of the principles and techniques in the child welfare services field. 5. Requires ability to prepare complex written and oral reports. Explain why each of the skills listed are necessary for success in the position: A BA/BS equips a Child Welfare Specialist with the skills required to serve clients in a variety of public outreach organizations. They work alongside social workers, detectives, doctors, and other specialists who help individuals tackle major challenges in their lives. The Department's Child Welfare Program works in partnership with local communities, courts and tribes to ensure the safety, timely permanency and well-being of children. The people who work in the Child Welfare Program conduct, supervise and administer programs for dependent children and their families. Because having a bachelor's degree gives you good experience. Also having one year of experience in professional social work is helpful too. Then also you need to have one year of experience in child welfare programs. Discuss...
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...Operations and Informations management (Author’s name) (Institutional Affiliation) Introduction In today’s business environment, cost effectiveness is routinely characterised by both short production cycles, reduced costs incurred upon production, while the models and varieties of products continues to increase. In addition to that, the global structures of business present many enterprises with a challenge to limit the production period in a bid to maintain the supply in an ever-innovative market setting. The purpose of this paper, therefore, is to dissect the nature of lean thinking, by investigating the definition of the term lean production and the methods and goals that associate with this concept. In addition to that, this essay will explain into detail how the lean management style differs from the other popular management concepts. As such, the article aims at giving a clear presentation of lean thinking and production and the manner in which they influence the business operations. This will happen through a review of the contemporary literature on the term lean, and a summary of the principles and practises associated with lean thinking as well as the stated purpose of the management style in event management operation. Based on this an in depth evaluation of the validity of lean thinking will be made in line with effective event management operations. Literature review ...
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...Meeting Human Services Challenges with Technology Gina Sharra BSHS-351 January, 24th, 2011 Nate Hooper Meeting Human Services Challenges with Technology Technology has grown so much in the last decade that it is something that really should be used in the human services organizations today. It can help any of the organizations to not only grow with the demands that need to be met in human services, but it can also help the many services that are already being used or help to implement new technology uses that are not being used at this time for instance updating their systems. Technology can be used in many ways to benefit human services businesses, organizations as well as the non-profit services. There are so many different software’s that can be used to upgrade systems, add in systems that are old-school in which it will not only benefit these places in time management, privacy, HIPPA laws and in many other areas. One challenge for human services non-profit organization is it needs the proper tools to be able to provide its community with the services that are needed. But if they do not have the tools to get the information out into the community on what services they do provide than the community not only has no idea about this organization and what they provide, but the organization actually looses too because they themselves have no clientele. The different types of strategies that can help in this particular situation would be to add different ways for clients...
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...Using the four functions as your guide, what challenges would Jeff Bourk face in managing the Branson Airport? Jeff Bourk needs to face the following challenges: • Organizing - All the airport related things: negotiating, etc. • Leading - Cooperation with staff members. • Planning - Jeff Bourk wants to have around 250 000 passangers a day, but he is facing problems because of Branson City doesn't want to pay $8.24 per passenger. • Controlling - Monitoring, checking budgets, etc. Mr Bourk's biggest job is setting the strategy and mission of the airport. 2. Again, using the four functions as your guide, do you think the managerial challenges Jeff Bourk faced when getting the airport up and running are different from what he faces now in actually overseeing the airport’s operation? Explain. Jeff Bourk will have to face pretty much the same challenges as before: organizing employees to build the airport, running the day to day operations like scheduling employees, maintaining security, dealing with HR issues. Leading will become more important as motivation of airport employees needs to be sustained. 3. What management roles would Jeff Bourk be playing as he (a) negotiates new contracts with potential airlines, (b) works with the airport employees in providing a high level of customer service to arriving and departing passengers, and (c) resolves the contractual issues with the city of Branson? Be specific and explain your choices. a. negotiate new contracts with...
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...Case1 Starbuck’s HR Practices Ensure Its Brew Is a Winner Question 1 What HR practices do you believe are most critical for starbucks to maintain the coffee experience and customer service it's known for as the company expands in the United States and abroad? Solution 1.Starbucks believes that the key to company success is its employees, called partners. 2. At starbucks the value-and-treat-employees-right approach is part of the company culture. 3. One of the company’s six guiding principles is “to provide a great work environment and treat each other with respect and dignity.” 4.As a result of the important role of starbucks’ paartners, the company emphasizes selecting the right new employees, training them ,and rewarding and retaining employees with above-minimum salaries. 5.Job fairs,in-store advertisements,a cpmpany Web site,and employee referrals are used to recruit new employees. 6.Managers are provided with interview guidelines that are used to question job candidates to determine whether they have the skills and behaviors necessary for the position. 7.Although 85 percent of its employees are part-time, they are still eligible for full-time benefits if they work 240 hours a quarter. 8.Less than 30 percent of part-time workers in the United States receive health care, paid sick leave, or eligibility for bonuses or stock options. 9. Starbucks provides all employees and their same-sex or opposite-sex partners comprehensive health benefits...
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...training services to various segments of the local population. In response to the increasing dropout rate of high school students in the local community and a worsening financial situation at the local school district, the organization is considering the opportunity to offer basic skills and vocational training programs in the community. The purpose of this new program is to equip high school dropouts with necessary skills needed to gain potential employment opportunities. As an executive director, justify the reasoning behind this new program and develop a complete launch plan, including a budget and consideration of environmental factors. You must determine how data will be used to support the new program and consider human resources issues affecting this new program. The organization has these issues to consider: • The local economy situation is depressed due to steady job losses resulting from employers relocating to other cities and communities that offer better economic incentives to employers. As a result, local property taxes that support funding of high school programs have declined singifantly in recent years. The reduction has caused the local school district to lose significant financial resources to retain good teachers or fill vacant teachers’ positions. • In the last two years the high school dropout rate had climbed to 15% from 5%. The local school district along with state agencies decided to sponsor and fund new training and vocational programs for high...
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...airlines called the Star Alliance. They used this as a strategy to survive in the globalization of the airline industry. Lufthansa used this strategy because there were high barriers to mergers and acquisitions of airlines due to regulations. Therefore, the alliance gave companies the power to penetrate global markets and also manage their companies on an individual basis. Explain what means the company has used to expand internationally. Lufthansa is known for surviving financial turmoil in the past when others were engulfed in bankruptcy and receiving bailout packages their governments. Lufthansa was close to bankruptcy and facing fierce competition from low cost no frills airlines the company sold fifty percent of its stake in the Thomas Cook Tourism Company to KarstadtQuelle. They also sold parts of LSG Sky Chef which handled catering. Lufthansa wanted to raise money and cut cost. Before this strategy Lufthansa acquired Swiss Air as a way to expand globally. They used that strategy to look for share holdings in other airlines. That was the reason why they did away with Ground Globe Airport Service and financial divestments in order to concentrate on corporate strategy to expand internationally. Identify and describe the elements and objectives of Lufthansa’s cooperative strategy. Lufthansa decided to create what is called the Lufthansa Regional, where fifty percent of German and European flights belong to Lufthansa Group. Lufthansa also decided to lease aircrafts...
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...Background of Human Resources 1. Human Resource Management: A Strategic Function 2. Equal Employment Opportunity: The Legal Environment 3. Implementing Equal Employment Opportunity Image Source/PunchStock 4. Job Analysis and Job Design bya30557_ch01_001-022.indd 1 7/1/10 8:55 PM CONFIRMING PAGES bya30557_ch01_001-022.indd 2 30/06/10 12:58 PM CONFIRMING PAGES Chapter One Human Resource Management: A Strategic Function Chapter Learning Objectives After studying this chapter, you should be able to: 5. Identify several challenges today’s human resource managers currently face. 1. Define human resource management. 6. Outline several potential challenges and contributions that an increasingly diverse workforce presents. 2. Describe the functions of human resource management. 7. Discuss the role of human resource managers in the future. 3. Summarize the types of assistance the human resource department provides. 8. Explain how human resource managers can affect organizational performance. 4. Explain the desired relationship between human resource managers and operating managers. 9. Summarize several guidelines to follow when communicating human resource programs. Chapter Outline Communicating Human Resource Programs Guidelines for Communicating Human Resource Programs Human Resource Functions Who Performs the Human Resource Functions? The Human Resource Department Challenges for Today’s Human Resource ...
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...Janine Przybyl Bus 409 Best Buy is the world’s largest consumer electronics retailer, offering advice, service and convenience – all at competitive prices – to the consumers who visit its websites and stores more than 1.5 billion times each year. In the United States, more than 70 percent of Americans are within 15 minutes of a Best Buy store and BestBuy.com is among the largest ecommerce retailers in the United States. Additionally, the company operates businesses in Canada, China and Mexico. Altogether, Best Buy employs more than 140,000 people and earns annual revenues of more than $40 billion. By aligning with Accenture, Best Buy can leverage the provider’s global expertise in building and providing HR services and systems, allowing it to achieve a flexible, scalable delivery model much faster than if it were to build these capabilities in house. In addition to speed to capability, the partnership simplifies the complex challenge of transforming HR, enabling Best Buy’s HR professionals to focus on leading the human-capital component of its transformation. The payroll and bonus administration functions that previously were the province of finance have moved over to the new HR team at Accenture. “Aligning these functions under HR allows for a single point of contact for Best Buy employees, thus improving the overall employee experience,” Walden explains. “It also enables employees in these functions to work more seamlessly and collaboratively with each other—...
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...Family Services Threats: Competition: One of the leading despairing disadvantages healthcare providers may experience is the competitive market. Oftentimes, location or geographic proximity win over consumers than quality of care and affordability. Many times people settle for convenience despite serve provided. When clients not receiving adequate care the measure of stability is at-risk for mental health patients. This problem is the same when agencies does not conform to the needs of diversity and cultural competence. The inability to meet clients’ needs through empathy and collaboration will limit resources available to aide clients. Organization Operational Theory KMW Family Services operates under the Contingency theory. The approach is a multifaceted approach of program structuring. It allows room for constant change based economic, social, and clinical demands. Moreover, the agency is able to explore options for internal reconstruction due to the diverse needs of clients. Contingency theories recognize that there is no “one best way” to structure all organizations. In fact, according to contingency theory, organizations should rely on how their agency would operate through productivity, challenges,...
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...Supervising in Human Services Felecia Banks, Mandy Howe, Robert Kirk, Shacorie Benjamin, Tiffany Holmes BSHS 462 July 16, 2012 Instructor: Kimberly Eaton Leadership and Supervising in Human Services Learning Team D has constructed this paper to demonstrate the importance of leadership and management techniques within human services fields and how they are applied and defined. Three main roles will be identified within human services management and leadership as well as how they are important to providing not only a functional and efficient work environment but also excellent service to human services clients. Several factors will be discussed in relation to human services management and how they affect human services employees, which are also applicable to other fields as well. Possible problems or barriers will be discussed and summarized as informational points to demonstrate what types of challenges human services managers and leaders will face. These types of problems are also applicable to other fields as well, as many of the topics discussed in this paper are readily discovered in any management or leadership role. A few challenges drawn from personal experience by the team members will be discussed and analyzed within the paper, providing a unique insight into how management principles apply to real-world situations involving ordinary people. The Three Roles of the Leadership Model The first role in the leadership model is a manager. As a manager, the human service...
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...Alabama Department of Senior Services along with the Department of Health and Human Services are proposing a Medicare Program; Proposed Changes to the Hospital Inpatient Prospective Payment Systems for Acute Care Hospitals and the Long-Term Care Hospital Prospective Payment System and Fiscal Year 2012 Rates. This function of change will somewhat affect me because my younger brother recently feel ill to a stroke. In addition, he now is a Medicare recipient because of him being on disability. Furthermore, the interest delves deep because of the fact that both my mother and father is of retirement age. Also, my father is on disability. SUMMARY: We are proposing to revise the Medicare hospital inpatient prospective payment systems (IPPS) for operating and capital-related costs of acute care hospitals to implement changes arising from our continuing experience with these systems and to implement certain statutory provisions contained in the Patient Protection and Affordable Care Act and the Health Care and Education Reconciliation Act of 2010 (collectively known as the Affordable Care Act) and other legislation. These changes would be applicable to discharges occurring on or after October 1, 2011. We also are setting forth the proposed update to the rate-of-increase limits for certain hospitals excluded from the IPPS that are paid on a reasonable cost basis subject to these limits. The proposed updated rate-of-increase limits would be effective for cost ...
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...It’s hard being a single dad in America An Annotated Bibliography Morin, Amanda. "Fathers Raising Daughters: The Unique Challenges of Single Fatherhood." Education.com | An Education & Child Development Site for Parents | Parenting & Educational Resource. N.p., n.d. Web. 5 May 2013. According to the U.S. Census' most recent information, there are approximately 13 million children living in single-parent households. That in itself isn't all that surprising, but here's something that is: 2.5 million of those children are being raised by single fathers. That's nearly 1 in every 40 households –over half as many as ten years ago –in which custodial fathers are raising children, many of whom are girls. So, what kinds of challenges are single fathers of daughters facing? Some issues are gender neutral. Whether they're rearing boys or girls, custodial fathers tend to have a difficult time making ends meet. Unlike single mothers, single fathers are less likely to have flexible work hours and few are receiving child support. In fact, according to Current Population Reports, a publication of the U.S. Census, a mere 30 percent of custodial dads are awarded child support, as compared to 80 percent of custodial mothers. I will use this information to talk about the facts if my topic. "Best Interests of The Child." About.com Single Parents. N.p., n.d. Web. 05 May 2013. Parents seeking child custody or visitation often hear the phrase "best interests of the child" referred to...
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...Why it is important for companies today to make their human resources into a competitive advantage. Explain how HR can contribute to doing this? In most businesses today, there are two main components, which are the people and the machinery to produce a products or services. The most important assets are the employees. The better the employees (efficient, smart, creative and etc.), the better the business. As stated in Karl Marx postulated on the labor and its relation to capital, basically the only real assets in the business are the people as they are able to create all things from natural resources. All things created started within the brain of man, therefore, all wealth should be distributed on an equal basis (last part of this postulate, "equal distribution" is wrong or a fallacy as all people are not equal in what they produce or contribute). Since HR is an important asset to any business, its play a role in contributing a competitive advantage to the business by providing its expertise in the areas such as: * Organizational development – by creating the value to meet customer satisfaction and developing a unique culture * Compensation and benefit * Managing change and facilitating training and development * Recruitment and selection of staff * Employee relations – by communicating with employees on any issue or concern, Furthermore, HR is also very important in building the capacity and capability of its people to achieve their full potential...
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