... |Developing Effective Communication in Health and Social Care | |Level |3 | |Part Unit | |Whole Unit |Yes | |Assessor | | |Start Date | |Task Introduction | |You are a researcher within the Health and Social Care Department, they are currently reviewing the way that they communicate, both within the department, | |with other professionals, other agencies, clients and each other. They have asked you to conduct further research on the role of effective communication in | |health and social care. The research is based on number of practical and theoretical aspects, which combines essay type questions, case studies and role | |plays; which involves both group and one-to-one interaction. ...
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...Model Assignment (Learner Extract) Issued September 2012 OCR Level 3 Cambridge Technicals in Health and Social Care Unit 1: developing effective communication in health & social care Please note: This OCR Cambridge model assignment may be used to provide evidence for the unit identified above. Alternatively, centres may ‘tailor’ or modify the assignment within permitted parameters (see Information for Teachers). It is the centre’s responsibility to ensure that any modifications made to this assignment allow learners to meet all the assessment criteria and provide sufficient opportunity for learners to demonstrate achievement across the full range of grades. The assessment criteria themselves must not be changed. The entry codes for these qualifications are: OCR Level 3 Cambridge Technical Certificate in Health and Social Care 5307 OCR Level 3 Cambridge Technical Introductory Diploma in Health and Social Care 5309 OCR Level 3 Cambridge Technical Subsidiary Diploma in Health and Social Care 5312 OCR Level 3 Cambridge Technicals Diploma in Health and Social Care 5315 OCR Level 3 Cambridge Technical Extended Diploma in Health and Social Care 5318 The Ofqual Unit Number for this unit is: Developing effective communication in health & social care R/600/8939 OCR model assignment remains live for the life of these qualifications. ALL THESE MATERIALS MAY BE PHOTOCOPIED. Any photocopying will be done under...
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... Developing Effective Communication in Health and Social Care Unit code: R/600/8939 QCF Level 3: BTEC Nationals Credit value: 10 Guided learning hours: 60 Aim and purpose This unit aims to enable learners to understand effective communication, the barriers that may exist and ways to overcome these. The unit will give learners the opportunity to gain the interpersonal skills needed to embark on a career within the health or social care sectors. Unit introduction This is a core unit within the programme, recognising the fact that effective communication is central to all work in the health and social care sectors. Professionals within the sectors require good communication and interpersonal skills to perform their roles effectively, work cooperatively with colleagues and build supportive relationships with people using services. It is, therefore, important for all those embarking on a career in the health or social care sectors to gain knowledge, understanding and the skills associated with communication, so that they are able to develop effective interpersonal skills. Initially, learners will investigate what is meant by effective communication and interpersonal skills and how these may affect the outcomes for people who use services. Learners will consider the factors that influence communication and interactions, analysing theories which may help to explain why there may be difficulties, possible breakdowns in communication and ways to...
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... | |OCR Level 3 Cambridge Technical Diploma in Health and Social Care |Unit 1:Developing Effective Communication In Health and Social Care | |Year 1 | | |Learner name | Assessor name | | |R.BENNETT / V.VINCENT / A.ISLAMI / S.TAYLOR | |Date issued |Deadline |Submitted on | |Tasks will be launched throughout the |All criteria to be met by January 15th 2016 | | |semester to meet needs of individual teaching| | | |groups | | | | | | |Assignment title |Effective Communication in Health & Social Care ...
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...Diploma in Health & Social Care Unit 1 Assignment – Developing Effective Communication in Health & Social Care Assignment Title: Effective Communication in Action Context Health and social care professionals require good communication skills in order to carry out their roles effectively. It is important for you to gain knowledge and understanding of the skills involved in communication, so you are able to develop and enhance your interpersonal skills. This unit enables you to explore and develop the skills of effective interpersonal interaction and communication essential to the operation of health and social care services. It will enable you to analyse factors that enhance and inhibit communication and to examine effective interpersonal skills. You will also explore the value of effective and varied types and styles of communication in the support of patients/service users. The unit encourages you to reflect on your own performance and that of others. In order to support your studies, it would be highly beneficial for you to complete a period of work experience, which should provide opportunities for some of the assessment of the unit. You should aim to complete this over October half term or at Christmas. Task Overview Your line manager has promoted you to the position of ‘Trainer’ and has given you responsibility to deliver some induction training to new recruits. It is your choice whether you base your assignment in a health setting or a social care setting, for example...
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...Assignment Title:- Communication, Communication, Communication! |Unit Code: |R/600/8939 |Credit Value: |10 | |QCF Level: |BTEC National |Guided Learning Hours: |60hrs | |Assessor: |Mr T Hemming | |STUDENT DECLARATION | |I understand the rules of plagiarism and I declare that the work produced for this assignment is my own. | | | |Student Signature ____________________________________Date_____________ | |Assignment Launch Date |Tuesday 3rd September 2010 | |Assignment Hand in Dates |Assignment 1 |Wednesday 5th October 2011 | | |Assignment 2 |Thursday 19th October 2011 | | ...
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...School | Health and Enterprise | Course Title/Pathway | Level 3 90 credit Diploma Health and Social Care / 60 Credit (sub) Diploma | Assignment Number & Title | 1 – Introduction to Communication | Date issued | 21/09/2015 | Hand in Deadline | 09/10/2015 | Submission Date | | Learner Name | Group: | Unit Number and Title | Developing Effective Communication in Health and Social Care (unit 1) | Whole | Partial | Learning Aims Covered | Understand effective communication and interpersonal interaction in health and social careUnderstand factors that influence communication and interpersonal interaction inhealth and social care environments | This assignment will prepare you/provide opportunities for: (Including development of English and Math) | * Develop your creativity * Develop your reflection and communication skills * Prepare you for placement demands * Develop your awareness of Equality and Diversity | The Brief/Scenario | Effective communication is central to all work in the health and social care sectors. Professionals within the sectors require good communication and interpersonal skills to perform their roles effectively work cooperatively with colleagues and build supportive relationships with people using services. It is, therefore, important for all those embarking on a career in the health or social care sectors to gain knowledge, understanding...
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...P1 In this essay I will be explaining the role of effective communication and interpersonal interactions in a health and social care. I will be using examples such as formal and informal communication as well as language, culture, proximity and the role of verbal and non-verbal communication. Communication can be defined as the imparting or exchanging of information by speaking, writing, or using some other medium (www.oxforddictionaries.com/definition/english /communication). An example of communications in a health and social care setting would be in a hospital if a patient was in need of something they would have to communicate through talking in other to have the health care professional help them what they are in need of. Similar to that is interpersonal interaction which can be defined the techniques people use in order to communicate and maintain effective relationships or communication is the process by which people exchange information, feelings, and meaning through verbal and non-verbal messages: it is face-to-face communication.( www.skillsyouneed.com/ips/ interpersonal-communication.html) An example would be a doctor working in a hospital is likely to interact with work colleagues, patients and other people during the course of the day. In other for communication to be effective a person must put to use their interpersonal skills. These interpersonal skills includes being a good listener and listening to the person speaking and well as responding to show them...
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...The role of effective communication Task: Produce a document that explains the role of effective communication and interpersonal interaction in a health and social care context. Extend this work by assessing the role of effective communication and interpersonal Interaction in health and social care with reference to theories of communication (P1, M1). Communication is where an individual shares information through speaking, writing or body language. This could be texting an individual or using social media sites to interact. Communication is important in a health and social care setting as you may need to inform those around you about a certain patient. For example, when an individual is put into a caring home, the person (typically a family member) would tell the manager/ nurses about the patient. This is because they want the patient to feel comfortable in the home. This would require the manager to communicate with the care workers, so they all have a clear understanding. Effective communication extends the concept to require that transmitted content is received and understood by someone in the way that it was intended. The goals of effective communication include creating a common perception, changing behaviours and acquiring information. Effective communication begins with encoding, or the skill of relaying information in a clear, direct way that allows the receiver to correctly decode your message. Decoding is also a skill as it requires the receiver to ensure that...
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...P1. Explain the role of effective communication and interpersonal interaction within a health and social care context. Introduction: In my Unit 1: Developing Effective Communication in Health and Social Care assignment which is task 1, I will be explaining the importance and why should health care professionals develop their effective communication skills and interpersonal interaction as they will be dealing a wide range of people within health and social care context. Effective communication in health and social care Effective communication is when two or more people communicate effectively without having difficulties to get the message across; it means that when they interact both verbally and non-verbally the other person will not misinterpret the message. Listening attentively is a key skill that can be use to communicate effectively.This will ensure that the other person will not get the wrong idea of the message other than that it is also important to ensure that the information received is accurate; one must clarify by asking questions to find out the exact meaning of the message to avoid conflict and misunderstanding. Furthermore, communicating clearly using appropriate body language, gesture, verbal and non-verbal cues will give the correct information that the other person need. In health and social care, it is important to communicate effectively with the patients, service users and their family and relatives.Working in a health and social care setting can...
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...BTEC Level 3 National Health and Social Care uncorrected first proofs issued by marketing 2010. This material is © Hodder Education 2013 and should not be redistributed. Contents Walkthrough About the authors and Photo credits Core units vii ix Unit 1 Developing Effective Communication in Health and Social Care Understand effective communication and interpersonal interaction in health and social care Understand factors that influence communication and interpersonal interaction in health and social care environments Understand ways to overcome barriers in a health and social care environment Be able to communicate and interact effectively in a health and social care environment 1 2 13 15 18 Unit 2 Equality, Diversity and Rights in Health and Social Care Understand concepts of equality, diversity and rights in relation to health and social care Know discriminatory practices in health and social care Understand how national initiatives promote anti-discriminatory practice Know how anti-discriminatory practice is promoted in health and social care settings 21 21 30 34 39 Unit 3 Health, Safety and Security in Health and Social Care Understand potential hazards in health and social care Know how legislation, policies and procedures promote health, safety and security in health and social care settings Be able to implement a risk assessment Understand priorities and responses in dealing with incidents and emergencies 44 45...
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...BTEC Level 3 National Health and Social Care Unit 1 Developing effective communication in health and social care This mandatory unit enables learners to understand effective communication within health or social care settings, some of the many barriers to effective communication and ways to overcome them. Learners will gain the necessary interpersonal skills to communicate with a range of people within the sector and will have the opportunity to identify and analyse the effectiveness of their own communication skills. This is a 10-credit unit and can be taught in 60 guided learning hours, with learners also expected to complete non-supervised individual study time. This is a mandatory unit for all qualifications. On completion of this unit, learners should: LO1 Understand effective communication and interpersonal interaction in health and social care LO2 Understand factors that influence communication and interpersonal interaction in health and social care environments LO3 Understand ways to overcome barriers in a health and social care environment LO4 Be able to communicate and interact effectively in a health or social care environment Unit contents The scheme of work for this unit (page 13) links to the following resources to help you deliver Unit 1. LO1 Lesson plan LO2 LO3 LO4 AS10, AS11, AS12 LP Activity sheet AS1, AS2, AS3, AS4 AS5, AS6, AS7, AS8, AS9 Stretch and support AS1, AS2, AS3, AS4 AS6, AS8, AS9 ...
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...P1- Explain the role of communication and interpersonal interaction in a health and social care setting context. In this assignment, I will be discussing and explaining the different roles of communication and interpersonal interaction within a health and social care setting. Communication is a way of interacting and getting a message, or several messages, across using different types of methods of communication. Giving and receiving a message between two or more people is also known as conveying information, whether it is by speech, behaviour, visuals, signals or writing. Communication is very important in a health and social care setting. This is because messages need to be clear for a person to understand; many people struggle with some ways of communicating, especially the elderly. For example, the elderly need to be understood and looked after with great care, making sure they are being communicated with and assisted as expected. Communication is about understanding the information behind the emotions that take place. However, the word communication alone is all about transferring information. CONTEXT One to one conversations are usually confidential and play an important role in life, generally. This type of communication commonly appears face to face; one to one communication can emerge formally and informally. Formally, the body language and posture of an individual would be accomplished in a professional manner. An example of a formal one to one conversation, in...
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...There are many ways to make communication and interpersonal interactions effective within the health and social care settings. Effective communication is a conversation in which everyone understands what's being said and no one gets confused. It can depend on the context (e.g. one-to-one or groups), the forms (like; oral, written or computerised) and the types of interpersonal interactions (e.g. speech and non-verbal). Communication can help to build relationships with the patients, which means they will trust you know what is best for them and that you'll give the best quality care possible. Interpersonal interaction is how someone interacts with someone else and the way you speak to a client, e.g. tone of voice and body language. The way you interacted or speak to someone can make them form an opinion of you so you have to make sure that you speak to the clients and colleagues appropriately and professionally. The context of communication can change its effectiveness and the client’s opinions of you examples of contexts are; formal and informal, one-to-one, between colleagues and between practitioners and service users. Formal communication is conducted in an official and professional way. It typically occurs with individuals who have not met each other before or when communicating with people in professional settings e.g. going to the GP. This is because the individual wants to give a good first impression and they want to come across official and professional. The practitioners...
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...Unit 1: Effective communication Submission date: Wednesday 21st October 2015 The role of communication and interpersonal interaction in Health and Social Care. Tutor: Jennifer Stone Student: Chloe Greenfield Unit 1: Effective communication Submission date: Wednesday 21st October 2015 The role of communication and interpersonal interaction in Health and Social Care. Tutor: Jennifer Stone Student: Chloe Greenfield Effective Communication: Effective communication in a health and a social care environment requires a lot of abilities that help you to achieve a good conversation with whoever you’re interacting with. It is important that you recognise and respond suitably to the type of situation you are in. Alternative communication: In health and social care we use a lot of different types of communication an individual needs to use in order to meet the needs of their service user, it is important that the people know these types of communication and know how to understand them because in health and social care settings there are different types of individuals who need particular things to support them. In this booklet I will explain the different types of communication and why we need them to communicate in a certain way. Spoken/oral We use spoken/oral language in order to get our purpose across to people; we tend to usually do this thorough face to face communication however this can also be done on the phone. It is done one to one, or in teams...
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