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External Environment Heineken

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Submitted By janvanwassenaer
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Organizational external environment for Heineken
First we describe the term ‘organziational external environment’, before linking to Heineken. The ‘organziational external environment’ is a combination of events, conditions, entities and factors surrounding an organization that influence its choices and activities, and determine its risks and opportunities. Operating environment is oftenly used instead of the organizational external environment.

The first Organizational external factor we will take a look at is the customer segment. Due to the fact that Heineken operates all over the workld, we can state that it is hard to satisfy all these customers needs with only one type of product. Heineken owns over 250 local, regional and international speciality brands aswell as other beverages, thus meeting a wide range of consumer preferences and tastes. In addition to their ‘flagship’ Heineken brand they continuously invest in the expansion of their other global brands, for example including the commonly know Strongbow, Desperados, Sol and the dutch Amster Premium Pilsner. These are all brands which increase the rate of innovation for Heineken to drive top-line growth which refers to an overall growth rather than a segment growth. Besides this, a world-class in-store execution and strong customer management capabilities enable Heieken to create value for customers as well as for the long-term business success.

When we take a look at governemntal factors influencing an organization which produces alcohol containing bevarages the first factors coming up in our minds are the minimum age for buying and consuming alcohol and the taxes on alcoholic bevarages. These two known factors are just a miniscule part of the list of governmental laws and regulations Heineken has to deal with. Every country has its own policies and in some cases, for instance in the United States

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