...RMIT University School of Management BUSM4176 Introduction to Management Your topic ie. Scientific Management has dominated work and work systems since the days of Taylor. However organisations have been moving away from it to focus on teams and employee engagement. Write a critique of “Scientific Management” describing the theory, its effect on management, the ethical implications and its sustainability. Introduction to your Theory or Practice (Criteria a – 10 Marks) Introductory Paragraph What is the theory/practice? In what context/time period has it been implemented? What forms has it taken? Key theorists? Briefly refer to examples. Impacting forces?. Provide an overview that you can further develop below. Provide a clear thesis statement at the end of your paragraph. Paragraph 2/3 etc. Provide a description of the theory and or practice? Referenced definition and discussion of terms? Principles? What are the key theorists writing in this field? What has been related research? In what ways has it manifested itself – past and present? Examples? What theories or practices have countered it? What factors have impacted on changes occurring? Influence on Management (Criteria b – 25 marks) How has the theory or principle changed management generally? What sort of practices/behaviour/tasks/styles/relationships/power/focus in management did this practice encourage? Culture/values/shaping...
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...3PRM - SUPPORTING GOOD PRACTICE IN PERFORMANCE AND REWARD MANAGEMENT Activity 1 Explain at least 2 purposes of performance management and its relationship to business objectives. The performance management process is a key component of an organisation overall approach to the management of its people. As part of the performance management system, performance management aims to achieve the following: * To enable an individual to know exactly what is expected of them i.e. agreed objectives and appropriate behaviors. * To enable an individual to identify and meet personal development needs. * To enable the organisation to audit the capabilities of its staff. The purpose of performance management is to ensure accomplishment of business objectives and to increase the strength of employees so you have a good work force. In order to accomplish the business objectives they have to be communicated from the management to the employees and then they can be measured, appraised, action planned and monitored. Identify 3 components of performance management systems. Appraisal Personal development plan Objective setting and review Explain the relationship between motivation and performance management, referring to at least 2 motivational theories. Motivation is what makes people think, act or behave in a particular way. The link between motivation and performance management is that if employees are highly motivated they will perform better and are likely...
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...Organising Structure: Dubai Delight Business: Dubai Delight Product: Restaurant Assessment Item 3 BSB115 – Management Narges Rezahi Ghaznawi N9163506 Word Count: 1643 Contents 1.0 Introduction 3 2.0 Definition of Organisational Problem 3 2.1 Problem Identification 3 2.2 Critical underlying cause 4 3.0 Analysis of the underlying cause from the given organisation problem 5 3.1 Current Organisation Structure 5 3.2 External Environment 6 3.3 Cause and Ramification of Underlying Issue 6 3.4 Proposed New Organisation Structural and Solutions 6 4.0 Recommendations 8 1.0 Introduction Dubai Delight is a Brisbane restaurant chain specialising in Middle Eastern foods. The main headquarters is located at the CBD of Brisbane and there are four stores spread across the Brisbane area, including Ipswich. The general manager has reported that there seems to be high levels of confusion between the various sections within the department as the employees are unsure of who should be doing what and to whom they should be reporting. This report will define, analyse and evaluate the underlying factors impacting Dubai Delight’s organisational structure that include: communication, human resource planning and leadership. An alternative model of structure will be implemented to rectify these factors impacting the company. Recommendations will be outlined for Dubai Delight to utilise fundamental concepts of organising, as it will assist the organisation...
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...COSTING METHOD ADOPTED BY ASIAN PAINTS INTRODUCTION: Asian Paints is India’s largest paint company and Asia’s third largest paint company, with a turnover of Rs 77.06 billion. The group has an enviable reputation in the corporate world for professionalism, fast track growth, and building shareholder equity. Asian Paints operates in 17 countries and has 24 paint manufacturing facilities in the world servicing consumers in over 65 countries. Besides Asian Paints, the group operates around the world through its subsidiaries Berger International Limited, Apco Coatings, SCIB Paints and Taubmans. Forbes Global magazine USA ranked Asian Paints among the 200 Best Small Companies in the World for 2002 and 2003 and presented the 'Best under a Billion' award, to the company. Asian Paints is the only paint company in the world to receive this recognition. Forbes has also ranked Asian Paints among the Best under a Billion companies in Asia In 2005, 2006 and 2007. COSTING METHOD: Asian paints adopt “PROCESS COSTING” method. Paints pass through different stages of production before their completion. The different stages of production are called 'process' and each process is distinct and well defends. Output of one process is used as raw material for the next process. It may be in a saleable state. It is necessary to ascertain total cost of each of such processes and cost per unit at each process. So a separate account for each process is maintained and that method of maintaining...
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...There are many factors impacting work and learning specifically in Canada. How workers are involved or participate can affect outcomes for the employee and employer. Social and economic are two factors that influence education, learning, training and work. In this essay, I will provide examples of why social and economic context must be considered when understanding work and learning. I will also examine assumptions frequently made by Human Resources Management (HRM) and their perspective on the purpose and outcomes of learning and the critiques that challenge these perspectives. Understanding the social context for work and learning contains many variables. Life experiences, level of education, age, ethnicity and language, gender and social class are social factors to consider when understanding work and learning. As an example, “women are less likely to be offered workplace training as part of their jobs. There is an under-investment in training of female employees; factors influencing female participation include family obligations and the concentration of women in low-wage jobs that are least likely to offer training” (Pocock et al, 2011b; Roberts and Gowan, 2007; Livingstone and Sawchuk, 2004 as quoted in Canadian Labour and Business Centre, 2005, p. 11). It’s clear that gender affects how women consider work and learning and the impact on the organization’s output and profits. Canada consists of diverse cultures and ethnicities. New immigrants face language and ethnicity...
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...abstract of the document here. The abstract is typically a short summary of the contents of the document.] | Abstract This essay covers the economic, legal and social environment factors impacting Samsung and Apple. Tough economic conditions are forcing them to take their fight to the emerging markets. Social factors are forcing them to operate locally while being global companies while legal factors are making them to fight over patent infringement etc. The organizational culture is impacting their performance so they are trying to make it positive by involving employees in the decision making and making them more autonomous. The leadership style is pretty aggressive and they are taking higher risk to gain higher returns. Technological advancements means the rivals are also customers and vendors of each other as well. I have selected Samsung as it is the company for which I want to work after graduation. Samsung is famous for its electronic products specially smartphones and smart TVs. My second selection as per requirement is Apple Inc. Samsung’s biggest rival. Economic Environment Economic environment is particularly important for both Samsung and Apple because both are working in numerous developing and developed economies and are expending upon their foot prints globally. Economic factors are particularly worrying for both the companies as the economic crisis has negatively impacted the purchasing power of the consumers in the developed market hence forced them to...
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...Small Business > Managing Employees > Managers Taxonomy of Management Theories by Lisa McQuerrey, Demand Media Different management theories address different aspects of corporate leadership. Different management theories address different aspects of corporate leadership. Related Articles Theories of Management Roles Theories of Total Quality Management Management Theories & Concepts at the Workplace What Is a Blue-Collar Worker and a White-Collar Worker? Advantages & Disadvantages of Matrix Organizational Structures in Business Organizations Advantages and Disadvantages of Diversity in Workplace The taxonomy of management theories represents classifications of detailed descriptions of management approaches, philosophies and practices used across a wide range of industries. Each individual theory outlines specific approaches to issues related to workforce management topics including employee morale, leadership styles and organizational structuring of employee groups. Bureaucratic Management Theory Introduced in the 1930s, a bureaucratic management theory develops a hierarchy among managers and employees, creating a chain of command in which each person in an organization has an immediate direct report above him. An example of bureaucratic management theory can be found in companies in which an organization is divided into individual departments, each containing a manager who reports to a director, a director who reports to a vice president and a vice president...
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...situational factors that affected the appropriate structure of organizations and the appropriate leadership styles for different situations. Although the contingency perspective purports to apply to all aspects of management, and not just organizing and leading, there has been little development of contingency approaches outside organization theory and leadership theory. The following sections provide brief overviews of the contingency perspective as relevant to organization theory and leadership. CONTINGENCY PERSPECTIVE AND ORGANIZATION THEORY Environmental change and uncertainty, work technology, and the size of a company are all identified as environmental factors impacting the effectiveness of different organizational forms. According to the contingency perspective, stable environments suggest mechanistic structures that emphasize centralization, formalization, standardization, and specialization to achieve efficiency and consistency. Certainty and predictability permit the use of policies, rules, and procedures to guide decision making for routine tasks and problems. Unstable environments suggest organic structures which emphasize decentralization to achieve flexibility and adaptability. Uncertainty and unpredictability require general problem solving methods for nonroutine tasks and problems. Paul Lawrence and Jay Lorsch suggest that organizational units operating in differing environments develop different internal unit characteristics, and that the greater the...
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...BAM461: MARKETING Name: Nam Hoai Nguyen Student ID number: s1128290 Module tutor: Kandis Watson Course: MBA Word count: 2,854 I. According to Bloisi, W., Cook, C.W. and Hunsaker, P.L (2003), consumer market refers to the purchase of goods and services purely for personal consumption. Consumer market and consumer buying behaviour must be studies and understood before an appropriate marketing plan can be developed. In general, organisations and companies need to know and understand the behaviour not only for their own customers but also for all consumers. Multiple roles of Consumers As users of a product, consumers are concerned with product features, thus users define what is needed from a product. Payers are consumers who pay for the product and are primarily concerned with its price and other financial considerations (reasonable life cycle of the product, cost of maintenance, cost of consumables, etc). Buyers focus on the logistics of the products (online, by phone, mail or retail center).In a particular purchase situation, the roles may be filled by a signal individual or by multiple people, for example, a parent may decide on the type of baby food that they wish to purchase but their partner may also beinvolved in the decision making or transaction, while the baby is the ultimate user of the food. The stages of consumer buying process The consumer buying process: Irrespective of the particular role, consumers constantly face a number of choices: -Whether...
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...Environmental Factors One mission of the Coca-Cola Company is to refresh the world. In order to refresh the world, Coca-Cola has to reach the world and distribute the refreshments throughout the world. The Coca-Cola Company has done just that since its establishment in 1886. Since establishing themselves in the beverage market, Coca-Cola has earned more than $15 billion in revenue, employed more than 150,000 employees, and has products in over 200 countries. Coca-Cola has had to research the global and domestic markets to ensure a need for their product. With the research, comes compliance in all regulations when distributing or creating the product in global and domestic areas. Companies have their own procedures in place to guide employees through the ever-changing needs of consumers. These procedures provide an example to the employees regarding the conduct of the employees as business is conducted within global and domestic markets. The procedures also help in the decision-making of company executives as they explore expanding business in the global market. The Coca-Cola Company is a perfect example of a company using both domestic and international marketing. Marketing’s importance in the business world increases day by day. For Coca-Cola to market at a domestic level, they must promote their local products to local consumers in local markets and satisfy the needs of the local consumers. For Coca-Cola to market at a global level, they must promote multinational...
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...VICTORIA ISAACK. REG. NO: 2013-04-03812 COURSE: BCOM. ACCOUNTING. TITLE: FACTORS AFFECTING CONSUMER BUYING BEHAVIOR. OVERVIEW The discussion in this part focuses on the critical literature review on the study of the factors affecting consumer buying behavior. Matters addressed in this discussion are, introduction on the relevant terms, significance of the consumer buying behavior to performance of business, theoretical and empirical literature reviews on the study as well as the conclusion which contains what has not been done by other researchers. INTRODUCTION Consumer Buying Behavior is the tendency of consumers to buy products from a company. It determines the various factors that influence a consumer to make a decision of buying the company’s products. Buyer Behavior is a process, which through inputs and their use though process and actions leads to satisfaction of needs and wants Consumer buying behavior has numerous factors as a part of it which are believed to have some level of effect on the purchasing decisions of the customers It is worth noting that consumer buying behavior is studied as a part of the marketing and its main objective it to learn the way how the individuals, groups or organizations choose, buy use and dispose the goods and the factors such as their previous experience, taste, price and branding on which the...
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...Microeconomics and the Laws of Supply and Demand Megan O’Brien ECO/365 1/19/2015 RIna Bills The simulation on supply and demand relates to the Goodlife Management Company which leases apartments to renters. As the property manager, I was asked to set rental prices in a variety of situations in order to meet the demands of the population in the area while attempting to maximize profits for my company. Microeconomic principles such as the law of demand, the law of supply, equilibrium, and price ceilings were all factors in determining price. Macroeconomic principles such as the consumer price index and fiscal policies which can institute price ceilings also related to this activity. Goodlife was considered a monopoly in the market in the area of Atlantis because it was the only rental company. In the first simulation, I was asked to lower the rental rate to increase quantity demanded and lower the vacancy rate. I was successful in increasing demand but was unsuccessful in maximizing revenue. However I was successful in determining the equilibrium rental rate and equilibrium quantity. This can be done by finding the point at which the supply curve and demand curve intersect and there is no shortage or surplus. A new company, Lintech, then moved to the area increasing the population and increasing the demand for apartments. Supply decreased and left a shortage of apartments. Was correct in identifying the increase in rental rate and demand by was incorrect in identifying...
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...consumers, and business partners. Leaders develop a style of communicating based many times on experience. Southwest Airlines, a leader in the airline industry has enjoyed unparalleled success due to its business plan and dynamic leadership. For Southwest Airlines, senior management places great emphasis on employees realizing satisfied employees are pivotal to the success the organization has and will continue to experience. Effective leaders are critical to advancing the vision and mission of the organization. Southwest Airlines continues to make strides in the airline industry based the strategic vision of management. Southwest’s mission to provide excellent customer service delivered in with warmth, friendliness and pride is the mantra of the organization. Leadership comes with a price and those tasked with leading must be able to balance both the mission of the organization and the needs of employees. Unlike other organizations Southwest Airlines, due to the multi-faceted leadership style has a very low rate of negative attrition. Factors impacting attrition within organization can most time be attributed to the way organizations are managed. Having weathered the many ups and downs in the airline industry, Southwest Airlines has remained committed to employees and the core values of its visionary leadership Organizational culture is created by the way managers lead and Southwest Airlines has been able to bridge the gap between translating management goals the...
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...examined. http://us.123rf.com/400wm/400/400/dskdesign/dskdesign1207/dskdesign120700077/14652330-marketing-process-concept--segmentation--targeting--positioning--approaching.jpg Explanation of the various elements of the marketing process. Step 1 – swot analysis Step 2 – segmentation, targeting, positioning Step 3 – marketing mix Step 4 – implementation – go out there and sell your product no time to Step 5 – control Swot analysis An important part of the planning process is observing at the present position of the business and trying to choose how factors outside of the business might affect the business. Business do a SWOT examination as a way of determining which marketing strategy to use. The business does a review on the interior and exterior nature of the business looking at the current and upcoming condition. An audit is a review of all the business’ doings. Example of a business swot analysis KFC Strengths | Weakness | Second best world-wide brand in fast food Original 11 herbs and spices recipe Strong position in emerging china KFC is the market front-runner in the world amongst businesses featuring chicken as their primary produce offering. | Unreliable dealers Bad advertising Unhealthy food menu High worker income...
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...development of an economy, it is also a good investment for promoting a better nation. Son (2010) highlighted human capital as a key factor of production, which contributes effectively to production function by transforming physical inputs into outputs in the form of goods and services. The findings also explained that the accumulation of human capital would improve labour productivity, facilitates technological innovations, increase returns on capital, enhance a more sustainable growth, which in turn facilitates a reduction in poverty in the macroeconomic perspective. Human capital was considered as a component of education that contributes...
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