Premium Essay

Factors That Affect Communication

In:

Submitted By mfleitas33064
Words 1138
Pages 5
Project Part 1: Gather Information on the Factors that Affect the Communication Process
CO2520 Communication
Professor: Ms Callender

Communication is a learned skill. However, while most people are born with the physical ability to talk, not all can communicate well unless they make special efforts to develop and refine this skill further.

Communication has been defined as the act of giving, receiving or exchanging information, ideas and opinions so that the message is completely understood by both parties.

In a communication process, there must be a sender who speaks or sends a message, and a receiver who listens or receives the message.

The sender sends a message with a certain intention in mind. The receiver of the message tries to understand and interpret the message sent. He then gives feedback to the original sender, who in turn interprets the feedback.

there are several major elements in the communication process- a sender, message, channel, receiver, feedback, context.

A message is only considered successfully communicated when both the sender and the receiver perceive and understand it in the same way. If this does not happen, then there may be a breakdown in communication, which may ultimately stand in the way of you realising your goals, either personally or professionally.

Factors Affecting Communication Process:

Effective communication is a two-way process but there are a number of factors which may disrupt this process and affect the overall interpretation and understanding of what was communicated.

Below are some possible problem areas that may turn out to to be barriers to effective communication:

1. Status/Role
The sender and receiver of a message may be of equal status ( background, education, reputation, and power)within a hierarchy (e.g. managers in an organization) or they may be at different levels

Similar Documents

Premium Essay

Factors Affect Communication Process

...FACTORS THAT INFLUENCE THE COMMUNICATION PROCESS Perception Perception is a process by which the meanings of messages are interpreted. The way messages are perceived is related to a combination of a person’s social and cultural influences, gender, educational background and knowledge, and past experiences (Schuster 2010). This complex mix of influences means that no two people are likely to perceive the same message in exactly the same way. Some of the strongest influences on the way messages are sent and their meanings perceived are the attitudes, values and beliefs that individuals hold (Van Der Molen & Gramsbergen-Hoogland 2005). Clinical Interest Box 6.1 demonstrates communication in process. Attitudes, values and beliefs Attitude is the way one person behaves towards another. A person’s attitude can be positive, or negative and unpleasant. An unpleasant attitude in the workplace makes other people feel uncomfortable and it is detrimental to the wellbeing of clients (Pullen 2007). Attitude can be influenced by what is happening in a person’s life. For example, a fight with a friend may create feelings of anger or distress. Such feelings can be reflected in a negative, even hostile, attitude towards others, which can change the way messages are transmitted and received. Nurses have a professional responsibility to maintain a positive attitude towards clients at all times, so every effort must be made to put personal concerns and feelings aside when communicating with...

Words: 1076 - Pages: 5

Premium Essay

Persuavie Paper

... Co2520final Nonverbal communication, Norm (social), Social influence By chris6986 Nov 12, 2014 789 Words 49 Views PDF View Text View Page 2 of 6 HOW FACTORS AFFECT THE COMMUNICATION PROCESSS 1 Abstract This paper will discuss how the communication process can be affected by individual forces, societal forces, culture, context, and ethics. It will discuss the importance of understanding how communication is affected by these forces. It is important to understand the way they affect communication so that proper and effective communication can occur. HOW FACTORS AFFECT THE COMMUNICATION PROCESSS 2 How Common Factors found in the Synergetic Model Affect the Communication Process Communication is a transactional process that involves more than one person. When an interaction between two or more people occurs, various factors come into play because of the difference in each individual person. Communication can be influenced by different factors and it is important to understand these factors and how they contribute to the effectiveness of said communication. Communication can be influenced by individual forces, societal forces, and by context. It is important to understand how communication is affected by these forces, so that we can properly and effectively communicated in the world today. Communication mainly focuses on the individual. Identity plays an important role in the communication process. A person’s identity...

Words: 847 - Pages: 4

Premium Essay

Knknl.

...There are many ways communication takes place. Health care communication is one particular type of communication. It is a narrowed to deal with how we deal with health care related issues. Any time communication is based on health care issues it’s considered health communication. Healthcare communication allows health care professionals to be able to communicate in a effective way. Communication is how we learn, teach, and express. The US department of health and human services states that “health communication is the study and use of communication strategies to inform and influence individual and community decisions that affect health ("Health Communication", 2012).” Personal health care communication with other health professionals, clients, and patients is imperative because proper healthcare depends on it. Healthcare professionals must communicate properly with each other in order to understand the needs of the patient. Healthcare is dependent on team work therefore the team must communicate the necessary information effectively. Healthcare providers must communicate personal healthcare information with their patients. This is the only effective way to help patients understand what is happening concerning their health. Healthcare providers need to be sure they communicate at a level the patient can understand. They need to also be aware of things that effect the patients communication such as language, or education barriers. Heath communication must not be affected...

Words: 523 - Pages: 3

Premium Essay

Factors Influencing Communication

...CO2520 Project Part 1: Factors Influencing Communication: Baseball Erik L. Hansen ITT-Technical Institute Author Note Erik L Hansen, Department of Drafting & Design, ITT-Technical Institute, Boise. Correspondence concerning this project should be addressed to Erik L Hansen, E-mail: erikhansen26@gmail.com Introduction. The grass is freshly cut, uniforms recently pressed and washed. The summer-night-air is filled with the smell of functioning concession stands and the sounds of many conversations. Players and fans take their positions, the players trot onto the field and fans get comfortable in their seats. The show is about to begin. First pitch is thrown and a stadium relying on communication is operational once more. Foremost, this research paper will continue with the assumption that the reader understands the basics of the game of baseball and/or has been to a game. As we know every action within the stadium requires some sort of communication. The game of baseball itself is a game where the most successful team communicates superbly. Baseball relies on communication from preparation, studying, and putting the game-plan through action to in-game adjustments and secret signs. Delving deeper into the stadium we discover that the game is not the only thing relying on forms of communication. Concession stand employees will need to use their listening skills to appropriately form a customer’s order, stadium signs will properly direct fans to their...

Words: 2565 - Pages: 11

Premium Essay

Factors That Affects the English Speaking Competencies of the 2nd Year College Students of Tomas Claudio Colleges

...FACTORS THAT AFFECTS THE ENGLISH SPEAKING COMPETENCIES OF SELECTED SECOND YEAR COLLEGE STUDENTS OF TOMAS CLAUDIO COLLEGES S.Y. 2016-2017 An Undergraduate Thesis Presented to the Faculty of College of Education and Liberal Arts of Tomas Claudio Colleges Morong, Rizal In partial Fulfillment of the Requirements for the Degree Bachelor of Secondary Education Valerie Dianne S. Alimpolos Nicole Mae C. Barba Erdy T. Picones May 2016 Chapter 1 THE PROBLEM AND ITS BACKGROUND Introduction Education is a bridge from misery to hope. It is a tool for daily life in modern society. It is a bulwark against poverty, a platform for democratization, and a vehicle for the promotion of cultural and national identity. For everyone, everywhere, education is the road to human progress and the means through which every man; woman and child can realize his or her full potential. Teachers impart their knowledge by transmitting information through communication. Teachers will do a better job if they communicate well with their students. As stated in the 1987 constitution, Article XIV, section 7 which provide that: “For purpose of communication and instruction, the official languages of the Philippines are Filipino, until otherwise provided by law, English” Communication is a complex process, any stage of this process; things may go wrong, making the communication less effective. This constitution conveys that our...

Words: 3951 - Pages: 16

Free Essay

Accenture: Problem Statement Outline

...build our claim on. This outline will identify three our most critical issues that will be associated with a problem set in order to evaluate the business impact or affect from the problem. Problem Statement #1: Guaranteeing network services availability and quality for globally expanded organization has some great challenges with the various types of technologies used in each host nation. Also, the restrictions placed on communication media within the host country. This impedes the capabilities of the technology system professionals from providing quality and timely services to the customers. Scope: Too often, the host country’s network infrastructure in a global expansion cannot handle big pipes of data, is technology is either out of date or not user-friendly (Reijers and Liman, 2005). Who does it affect? This problem affects the organization’s credibility and the competitive advantage, the stakeholders (customers, employees, partners, and investors), and capability to uphold service level agreements (SLA’s) discussed in a consulting or outsourcing contract. SLA’s are stated guarantees and maintained quality of service within a contract between the service provider and the client (Shu and Meina, 2010). Proposed Solution: The proposed solution for this problem is investing in long haul communication such satellite, mobile...

Words: 724 - Pages: 3

Premium Essay

Managing Change

...organization that has challenged a number of factors at work that affect her and her team’s ability to meet the expectations of its regional manager. While it would be easy to blame the new manager, a closer look at the reality shows that many forces are at work here, in addition to her lack of experience, including communication strategies and goals, wrong team members, cultural conflicts and a lack of leadership management and / or the ability to from the top of her head. “Hide This case describes a newly promoted middle manager in a global, multi-cultural organization that has challenged a number of factors at work that affect her and her team’s ability to meet the expectations of its regional manager. While it would be easy to blame the new manager, a closer look at the reality shows that many forces are at work here, in addition to her lack of experience, including communication strategies and goals, wrong team members, cultural conflicts and a lack of leadership management and / or the ability to from the top of her head. “Hide This case describes a newly promoted middle manager in a global, multi-cultural organization that has challenged a number of factors at work that affect her and her team’s ability to meet the expectations of its regional manager. While it would be easy to blame the new manager, a closer look at the reality shows that many forces are at work here, in addition to her lack of experience, including communication strategies and goals, wrong team members...

Words: 486 - Pages: 2

Premium Essay

Job Satisfaction

...Research paper on Worker Attitude and Job Satisfaction Published by admin at 11:14 am under Example of Research Papers Thesis Statements: Attitude and Job Satisfaction: A worker attitude towards work is directly linked to the job satisfaction; a worker who is satisfied with his job performs better and excels at what he does. It is therefore imperative for a company to understand the attitude of its workers and measure the job satisfaction of its employees, as job satisfaction is essential for productivity. Introduction Worker attitude and job satisfaction deals with how an organization behaves. It involves the management directing employees into improving organizational and personal effectiveness. It plays an enormous role in determining the attitudes of employees and their job satisfaction. When an employee is happy, it is usually because they are satisfied with their work. This also improves the quality of their work. Attitude and job satisfaction may not fall completely on the management but also on the employees. If employees enjoy their work, they will not need external motivation from management, but instead the satisfaction they attain from completing their work will motivate them (Robbins, 2004). Job satisfaction is an individual’s contentment with their work. Its effect on productivity is either positive or negative. The relationship between job satisfaction and job productivity is however not consistent. An individual may still obtain high job productivity...

Words: 2175 - Pages: 9

Premium Essay

Cross Cultural Influences on Workplace Behaviours

...symbols that they accept, generally without thinking about them, and that are passed along by communication and imitation from one generation to the next”.  (Sunniva Heggertveit, 2012). Or It is also defined as, “the values, attitudes, and ways of doing things a person learns during the socialization process in the particular place where they were brought up as a child”. (Paul Ecoggins, 2015) So, the culture has great influence on a particular individual or group behavior. In the age of globalization the world is getting smaller, companies have setup their offices around the world and people also have moved abroad as well. As a result of this, workplace is becoming increasingly cross-culturally integrated. So, the understanding and expertise in cross-cultural communication have become more crucial for executives, business leaders, workplace managers, and standard employees. If they don’t have expertise to understand the difference of the cultures then it would become very difficult for the managers to properly manage the employees and get maximum output from their performances, as the level of communication between them would be very poor because of lesser expertise regarding different cultures. After critically the articles related to the topics I think as an HR practitioner, we need to look at the factors that impact cross-cultural communication. According to experts these factors include; cultural identity, racial identity, individual personality, age identity, roles identity...

Words: 751 - Pages: 4

Premium Essay

The Impact of Information Technology on Employee Performance

...THE CHALLENGES OF INFORMATION COMMUNICATION TECHNOLOGY (ICT) ON THE ACHIEVEMENT OF ORGANIZATIONAL OBJECTIVES ABSTRACT This research project attempt to highlight the challenges of information and communication technology in Nigeria business organization. It intends to determine how the information system helps an organization to perform effectively. Moreover, it also aimed at appraising the possible problems encountered in the installation and structural framework of information and communication technology systems as well as analyzing the socio-economic and indigenous cultural factors that affects the stream (flow) of information in Nigeria business organization. It has been observed that information and communication technology contribute greatly to the success of business organization in Nigeria. It has been deduced from the research that individual peculiar culture does not affect information system in functioning effectively. Finally, in other to make an organization to perform effectively and function well, management should allow flow of information and communication technology system in an organization. TABLE OF CONTENTS Title page ---- ---- ---- ---- ---- ---- ---- ---- i Approval page---- ---- ---- ---- ---- ---- ---- ii Dedication ---- ---- ---- ---- ---- ---- ---- ---- iii Acknowledgement ---- ---- ---- ---- ---- ---- iv-v Table of contents ---- ---- ---- ---- ---- ---- vi-viii Abstract ----...

Words: 1705 - Pages: 7

Premium Essay

Interpersonal Communication

...This paper is to describe an organizational situation that I observed that demonstrated poor communication and had a neglect effect. Will also describe the organizational situation in detail. Including answers to the following questions. Factors that affect the interpersonal communication in this situation. Listening habits that negatively affects the business relationship or the bottom-line results. An explanation of the empathetic listening skills in this situation. The affect of listening habits that affected the business relationship. Empathetic listening advantages that may lend an improvement of the interpersonal communication in this situation. Propose a strategy that will deal with the situation using empathetic listening techniques. The organizational situation in detail. This situation happened in my workplace while working in a hospital as a home-health aide (HHA). The name of this hospital is the Halifax Medical Center that is in Florida. This situation happen with a supervisor for an appointed work team who showed very poor interpersonal communication with the team and did not communicate well any members of the team. He seems to complain about a little bit of everything that was always negative. Many times he would remove members of the team constantly and they would be put to do work elsewhere. The team-members work would be left undone until whatever work he wanted them to do was complete. Members of the team was not allowed to leave the floor until the assignment...

Words: 1357 - Pages: 6

Premium Essay

Co2025 Project Part 1

...The individual force - is a primary focus in communication. Many separate individual forces or characteristics contribute to your identity, and these in turn affect your communication. Individual forces include your demographic characteristics such as age, race, ethnicity, nationality, gender/sex, sexual orientation, regional identity, and socioeconomic class, as well as such factors as personality and cognitive and physical ability. In addition, individual forces include your field of experience, such as your education and experiences. The combination of these individual characteristics is unique for every person, so people communicate in distinctive ways. However, every society places limits on the variations that are deemed acceptable. Societal force - There are many social factors and social disorders that can alter communication styles and preferences. Social norms play an important role in verbal communication. The setting, context and people communicating help dictate what is deemed as appropriate conversation. For example, two lovers may find it acceptable to profess their love for each other in private but may not want to do so in public. Certain topics may be acceptable in one circle and not in another. Ethical force - Communication ethics are vital to personal relationships as well. Maintaining intimate and caring relationships can be difficult, but they become virtually impossible if one communicates unethically by lying, manipulating, or verbally abusing friends...

Words: 685 - Pages: 3

Premium Essay

Nvq Level 3 Unit 1 Promote Communication In Health And Social Care

...Unit 1 Promote Communication in Health, Social Care or Children’s and Young People’s settings. 1.1 Identify the different reasons people communicate. The different reasons people communicate are to express their concerns or fears about something. People use communication to express needs for care, support, ask or give answers, when socialising with family and friends or developing relationship people communicate with each other. Communication is used to show support and reassure, to share ideas and experience. 1.2 Explain how communication affects relationships in the work setting. Good communication in a work setting is very important as this help to build an effective working relationship between service users, their families, and care service provider. A good communicating...

Words: 950 - Pages: 4

Free Essay

What Is an Author

...that literature is composed by individuals. Rather, he claims that only at a specific time did literary writers come to be treated as authors. The difference is essential. All texts have writers, but only some have authors. To treat writers as authors, therefore, is to take a particular attitude toward their texts: it is to ask of them a certain type of question and to expect a certain type of answer. This attitude, Foucault claims, consists in trying to establish what the author of a text meant by it. We study literary texts in order to determine this constant and philosophical intention and subsequently to recapture the state of mind that led to their production. “Author” is a fairly loose term used to refer to anyone who uses communication. An author could be one person or many people. An author could be someone who uses writing (like in a book), speech (like in a debate), visual elements (like in a TV commercial), audio elements (like in a radio broadcast), or even tactile...

Words: 542 - Pages: 3

Premium Essay

The General Communication Process and Its Implication on Marketing Communication

...The general communication process and its implication on marketing communication Introduction Organizations today are heavily dependent on information to meet organizational needs. Effective communication plays a key role in fulfilling these needs and contributes significantly to organizational or business success. In this globalization period effective communication is critical to any organization and can help it in many ways. In fact, communication plays a role in product development, customer relations, and employee management - virtually every facet of a business' operations. In communication we share meaning in what we say and how we say it, both in oral and written forms. If we could not communicate, what would life be like? A series of never-ending frustrations,? Not being able to ask for what we need or even to understand the needs of others? Generally being unable to communicate might even mean losing a part of ourselves. Thus, in order to achieve results and being successful, it can be valuable to understand what communication is and how it works. The main objective of this paper is to explain the implication of general communication process on marketing communication. However, before we go through, we would like to clarify what general communication process is and what marketing communication is. What is communication, Marketing Communication and Communication Process? Communication Communication is a process through which senders and receivers of the message...

Words: 4425 - Pages: 18