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Fairness Creams and Consumer Buying Process

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MARKET SEGMENTATION
Market Segmentation is known as the process of defining and subdividing a large homogenous market into clear segments where each segment has clear wants, needs and demands. The objective is to create a marketing mix that matches the expectations of consumers in that particular segment. Four factors that affect market segmentation are :

1. Clear identification of the sector 2. Measurability of its effective size 3. How accessible it is through promotional efforts 4. Its accuracy regarding company policies

The four basic market segmentation strategies are based on : 1. Geographical 2. Demographic 3. Psychographic 4. Geographical differences (BusinessDictionary.com, 2016)

GEOGRAPHIC

1. CLIMATE

2. LOCATION

3. CULTURE

4. RELIGION

5. POPULATION

Grand Union has several locations all over London, they have a branch in Camden and in Brixton as well to name a few. The Paddington branch is the one our assignment is focusing on. It is centrally located and is situated on the ground floor of a high rise building containing numerous offices. It is also a few steps away from Edgware road, thus their location is extremely good. Through a survey that we conducted with the customers at the venue we learned that, the primary reason for their visit was the location and many people that visited the place were either students or people who worked near by. Currently these are Grand Union’s primary targets for consumers, but they do have the scope to expand their customer base. The segments that grand Union can target are:

MUSLIMS : since the location is so close to Edgware road it can create a huge customer base with the Muslim population, but will have major competition with the restaurants serving sheesha. However, since sheesha can only be served outside, during winters it might bother some

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