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Fees in the Aviation Industry

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Fees in the Aviation Industry
Embry-Riddle Aeronautical University
ASCI 404
March 7, 2013

Fees in the Aviation Industry Within the past several years the airline industry has received plenty of negative press, due in large part to issues and events regarding airline fees, ethnic profiling at security checkpoints, sleeping air traffic controllers, and terribly long tarmac delays, to name a few. This paper aims its focus toward airline fees. Managers in the aviation industry, if not careful, can find themselves in the crosshairs of the Department of Transportation if they don't follow rules and procedures established by the federal government. Not only could a manager lose their job by deliberately failing to abide by established procedures, the carrier for which one is employed could be substantially fined by the Department of Transportation. A few of the problems associated with airline fees are their lack of transparency, the manner in which the information is displayed to customers on their websites, and the perception by the general public that the fees are exorbitant. Snider (2011), a Kiplinger's Personal Finance magazine writer, once said that he believes that in many cases, it is cheaper to ship bags than bring them onboard the aircraft. Though the popular perception in this country by many is "government is too big," when it comes to airline fees, government intervention is probably a good thing.
Airline Fee Issues There is probably nothing more annoying to the general flying public than the lack of transparency on most airline websites. It simply should not be so difficult to ascertain the total cost of one's ticket. For several years now, most airlines have been charging for services that used to be included in the price of a ticket. While this certainly helps the airline carriers stay afloat financially, it undoubtedly rankles the

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