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FACTS:
Ms. Natalie Attired filed and was denied unemployment compensation benefits on the grounds of “misconduct” in July of 2010. She began working as a waitress at Biddy’s Tea House in May of 2009 and she received work performance evaluations every three months during her time of employment. Ms. Attired received a total of four evaluations, which showed constant improvements. In June of 2010, Natalie purchased a full-sleeve tattoo that covered her entire upper right arm, from shoulder to elbow. The tattoo was partially covered by the her uniform, with the exception of the lower portion near her elbow. The owner, Biddy Baker told Natalie that, “If the tattoo was not removed, she would be fired”. Natalie refused to have it removed. She worked the remaining of that week and was terminated that Friday for misconduct. Ms. Baker could not provide any proof of decline in sales during Natalie’s employment. However, she did provide the names of two longtime customers who requested a different table when seated in Natalie’s section the day before she was fired due to the tattoo. Natalie filed for unemployment compensation benefits in July of 2010. Her claim was denied by the New Mexico Employment Security Board on the grounds that she was terminated for “misconduct” and was ineligible for unemployment compensation.

ISSUE:
The issue in this case is whether Ms. Attired’s failure to remove her tattoo when instructed to do so by her employer constitutes “misconduct” as defined by N.M. Stat. Ann. §51-1-7. Also, if Ms. Baker provided proof of Natalie’s appearance having a negative effect on the business, causing sales/profits to go down.
Brief Answer:
Natalie’s refusal to remove the tattoo does not constitute misconduct. There was no rule or policy forbidding tattoos. Ms. Baker did not provide any proof of Natalie’s appearance causing sales to go down in the business.

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