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Firefighters

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Submitted By justinhsu2002
Words 664
Pages 3
Step 1: Determine the facts in the situation – obtain all of the unbiased facts possible

Donald J. Giffels is a civil engineer and president of a engineering consulting firm. His firm was under a contract to some work with installing equipment at a facility to train firefighters dealing with fire crashes of airplanes. Jet fuel was recently replaced with liquid propane because it contaminated the soil to simulate fires. Giffels was concerned about the lack of design in areas crucial to safety. No design analysis was submitted either. He contacted the designers for a justification in approving the design. Giffels contacted another engineering firm that had installed similar designs and they had confirmed the cause for concern about safety when looking at the design. A mechanical engineering firm was asked to do a design study but was turned down because of liability fears. Therefore Giffels firm asked the government to be absolved of any responsibility in case of mishaps do to inadequate design. The firm refused to proceed with the installation until safety issues were addressed. The government agency agreed and brought in three other firms to fix the safety issues.

Step 2: Define the Stakeholders - those with a vested interest in the outcome

The Government agency would be a stakeholder. Where they have overlooked the safety designs and failed to submit an analysis.

Giffels’ civil engineer is a stake holder also who would have felt the guilt of ignoring the design although his firm is only required work for installation.

The training firefighters would be the greatest stake holders since it is their lives that would be at risk during training.

Step 3: Assess the motivations of the Stakeholders - using effective communication techniques and personality assessment
The government agency was motivated by the completion of the training facility for

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