...CHAPTER 1 Suggested solutions 1.1 Select an organisation with which you are familiar, and outline some of the main changes that have taken place in its business environment in recent years. 选择你熟悉的一个组织，简要说明了一些近几年在其业务环境中发生的主要变化。 Qantas, the national airline of Australia, has faced a number of changes to the business environment in recent years, including deregulation of the domestic aviation industry. This resulted in increased competition as new companies attempted to enter the industry. The most notable of these was two failed attempts by Compass to succeed in the market and gain market share by savagely cutting prices. Its major competitor, Ansett Australia, collapsed in 2001 resulting in Qantas having almost a monopoly for a short period. A powerful UK airline, Virgin, has also entered the market, with a history of taking legal action against market leaders who attempt to intimidate them using predatory pricing. Further, Impulse Airlines, a local airline, started operations, only to be eventually taken over by Qantas. On top of all this, the international terrorism crisis of 11 September 2001 saw a substantial contraction of international air travel for a period of many months, leading to the collapse of several United States airlines many times the size of Qantas. 澳航,澳大利亚的国家航空公司,近年来也面临了一系列的营商环境的变化,包括国内航空业放松管制。这导致竞争加剧,新公司试图进入这个行业。其中最值得注意的是这两次失败的尝试通过指南针在市场上取得成功，并野蛮地降低价格抢占市场份额。它的主要竞争对手，澳大利亚安捷在2001年崩溃导致澳航在短时间几乎垄断。一个强大的英国航空公司，维珍，也进入了市场，采取针对市场的领导者谁尝试使用掠夺性定价恐吓他们采取法律行动的历史。此外，英派斯航空公司，当地的航空公司，开始行动，只待最终接管澳航。在这一切之上...
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...Our first one hundred years in the United States of America should definitely be celebrated. These first one hundred years are concentrated with the blood of the soldiers who fought for our country, the sweat of slaves who created the agricultural foundation of our economy, and the thoughts of our leaders throughout the ages. I say the first one hundred years should be celebrated because after these one hundred years, we established a powerful united country that takes account of justice and morality, and is booming economically. Within our first important years, many important moments happened that changed our country forever. For example, in the first one hundred years was the Constitutional Convention. Before the Constitutional Convention,...
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...Hey friends, We know there is a lot of excitement in the community surrounding the Lollipop updates for the One, and for good reason. We are just as excited as you are. We never intended to keep you waiting. Unfortunately, we ran into some unexpected roadblocks. First, there was an unforeseen OS signing issue, which has recently been resolved. Our camera module had stability issues on Lollipop, and we had to rebuild it for compatibility. Several other crucial drivers, including our Wi-Fi drivers, also needed to be updated to work flawlessly with the upgrade. Admittedly, it took a little more time than we had planned, but we only release updates that we are proud of; that means refusing to take shortcuts or deliver sub-par experiences. With all of that in mind, here are the official release dates for Android Lollipop on the OnePlus One: CM 12S: The official OTA update for the OnePlus One will be released on or before March 30, 2015 OxygenOS: The official release of our own Lollipop-based ROM will be available for download on or before March 27, 2015 To show you how serious we are about this commitment to our community, we are prepared to put our money where our mouth is. If we miss either one of these deadlines, we will give away five (5) 64GB OnePlus One devices to our fans. Reply to this thread to be eligible. It’s our little way of saying thank you for being patient and for joining us on our journey to create amazing, user-driven experiences. Never...
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...The Seven Habits Of Highly Effective People. AUTHOR: Stephen R Covey PUBLISHING HOUSE: Simon & Schuster FIRST PUBLISHED IN 1989 AWARDS: In August 2011, Time listed Seven Habits as one of " The 25 Most Influential Business Management Books. NO OF COPIES SOLD: it has sold more than 15 million copies in 38 languages since first publication. OTHER BOOKS: Covey has written a number of follow-up books: * First Things First * Principle Centered Leadership * The 8th Habit: From Effectiveness to Greatness, a sequel to The Seven Habits published in 2004 * The Leader in Me, a book on using the seven habits for young children, especially in schools, published in 2008. TYPE OF BOOK: self help book PURPOSE OF THE BOOK: In many ways it's a general purpose psychology book, dealing with such things as motivation, organizational skills, and how to deal with stress. THEME: The 7 Habits provide an incremental, sequential, integrated approach to the development of personal effectiveness moving us progressively from dependence (on others) to independence (taking care of ourselves) to interdependence (looking after others and combining strengths to multiply our individual effectiveness). This book's focal point is on an approach to obtain personal and interpersonal effectiveness. Covey emphasizes that if we want to make a change in our lives, we should probably first focus on our personal attitudes and behaviors THE STORY: Be Proactive: Covey states that we are responsible...
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... These behaviors are not things we need to think about, they represent little success strategies or ways of coping with life that we have found to be helpful. If you take a look at what Seneca said about human character, you will see how acquiring new habits leads to a fundamental change of character. Sow a thought, reap an action Sow action, reap a habit Sow a habit, reap a character Sow a character, reap a destiny. - Seneca [pic] Stephen Covey Stephen Covey was born in 1932. He lives with his wife, Sandra, and their family in Utah; in the Rocky Mountains. Covey achieved international acclaim, and is perhaps best known, for his self-help book The 7 Habits of Highly Effective People which was first published by Simon & Schuster in 1989 and has sold around 12 million copies word-wide. Covey has a Harvard MBA and has spent most of his career at Brigham Young University, where he was professor of organizational behavior and business management. In addition to his MBA, he also has a doctorate which he completed whilst at...
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...not a changeless core inside them. Until a person can say deeply and honestly, 'I am what I am today because of the choices I made yesterday,' that person cannot say, 'I choose otherwise.' To learn and not to do is really not to learn. To know and not to do is really not to know. It is one thing to make a mistake, and quite another thing not to admit it. People will forgive mistakes, because mistakes are usually of the mind, mistakes of judgment. But people will not easily forgive the mistakes of the heart, the ill intention, the bad motives, the prideful justifying cover-up of the first mistake. Admission of ignorance is often the first step in our education. Our behavior is a function of our decisions, not our conditions. The ability to subordinate an impulse to a value is the essence of the proactive person. How you treat the one reveals how you regard the many, because everyone is ultimately a one. There's no better way to inform and expand you mind on a regular basis than to get into the habit of reading good literature. And, of course, the meat of The 7 Habits of Highly Effective People: Habit 1: Be Proactive Habit 2: Begin with the End in Mind Habit 3: Put First Things First Habit 4: Think Win/Win Habit 5: Seek...
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...examples he provided in each chapter via family, business and society in general. Covey explains how a person must make a paradigm shift prior to incorporating these habits into their life. We have to be committed to ourselves before we can commit to others. I really find this “inside-out” approach inspiring as change starts with oneself. By incorporating these habits in our lives it will make success easier to obtain both personally and professionally and failure a lot easier to swallow as well. But before we make any changes in our lives we first have to focus on our own personal attitudes and behaviors. Habit number one discusses the importance of being proactive. In order to be proactive we have to possess the initiative to make things happen. Being proactive is the ability to respond positively to our circumstances. I have heard so many times the expression, “that’s just the way I am, “to me this is one of the most frustrating things one can say. I just want to tell them “No, that is the way you are choosing to be and there is something you can do about it.” We all have to bypass the negativity and find a way to focus our time and energy on being effective. Covey explains how to focus your energy on our Circle of Influence by working on the things that you can do something about. Mistakes will be made but you have to acknowledge and learn from them. Next, Covey explains how to begin with the end in mind. This is probably my favorite chapter in the book. As I was envisioning...
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... 2/2/2014 | I was inspired by Stephen R. Covey’s, The 7 Habits of Highly Effective People. The 7 Habits have encouraged me to rethink how I was looking at the world and it has changed how I plan to move forward in my life. Covey defines a habit as the intersection of knowledge, skill, and desire. Knowledge is the what to do and why, skill is the how to do, and desire is the motivation or want to do, “In order to make something a habit in our lives, we have to have all three”, (Covey 55). Covey describes the Maturity Continuum which moves us progressively from dependence to independence to interdependence. The 7 Habits are tools which provide an approach to the development of personal and interpersonal effectiveness. Part 1 The first three habits focus on transitioning from dependence to independence, the mastery of self. Each of us begins life as an infant. We are completely dependent upon others to care for us. “They gradually, over the ensuing months and years, we become more independent- physically, mentally, emotionally, and financially-until eventually we can essentially take care of ourselves, becoming inner-directed and self-reliant”, (Covey 57), it is in our nature to transition to independence. Wikipedia.org summarizes The 7 Habits in correlation to each phase, beginning with self-mastery. Habit 1: Be Proactive describes how to take initiative in life by understanding how our decisions are determining factors for effectiveness in your life. Covey encourages...
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...techniques and quick fixes – not effective at all. Paradigm The book talks a lot about paradigm shifts and I remember having to look it up in the dictionary to find the true meaning of it; paradigm meaning: model, theory, perception, assumption, the way we see world. Conditioning affects our perceptions/paradigms (old/young lady drawing example in the book worth checking out). We see the world not as it is but as ‘we are’ through our paradigms. Different people can have different views and still both be correct. The more aware we are of our basic paradigms the more we can examine/test them against reality, listen to others and be open to their perceptions getting a larger picture and far more objective view. Paradigm shifts move us from one way of seeing the world to another. They influence our relationship with others. Not all are good. If we want to make relatively minor changes in our lives we can appropriately focus our attitudes and behaviours, but to make significant quantum change we need to work on our basic paradigms from which our attitudes and behaviours flow. Paradigms are powerful because they create the lens though which we see the world. The power of paradigm shift is the essential power of quantum change whether that shift is instantaneous or a slow and deliberate...
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...Time Management Essays-Various Top Five Time Management Mistakes Time management is not necessarily working "harder", but rather, "smarter." And to accomplish significantly more in our days, we need not increase our efforts. As an example, in a horse race, the first horse may earn a $50,000 purse and the second horse may earn a $25,000 purse. The first horse gets twice as much money as the second horse, not because it ran twice as far or twice as fast. It was only a "nose ahead" of the competition. So it is with our daily results. We need not run twice as fast or put in twice the effort to significantly increase our daily success. We only need to be a "nose ahead" of where we already are. We are all productive in our days. We would not survive the demands of this world if we were not. The real challenge is how much more productive can we become? And, a lot of our time management has to do with more of what we are not doing rather than what we are doing. Sometimes our mistakes and omissions will keep us from running at a full pace. Here are the Top Five Time Management Mistakes we should all avoid to help us to increase our daily success both on and off the job, in less time and with less stress. 1. Start your day without a plan of action. You will begin your day by responding to the loudest voice (the squeaky wheel gets the grease) and spend it in a defensive mode, responding to other people's and events' demands. The tail will wag the dog. If there is a void of...
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...People . Stephen Covey's Seven Habits of Highly Effective People® ( Remember Covey’s habits are protected intellectual property) 0 Index Page 2 3 4 5 6 7 8 9 10 11 12 13 14 14 17 17 Habits defined Defining a habit Paradigms and Principals The Private Victory Habit 1- Be proactive Habit 2- Begin with the end in mind Habit 3- Put first things first Time quadrants The Public Victory Habit 5- Seek first to understand then to be understood Habit 6- Synergy Habit 7 - Sharpen the saw Habit 8 – Finding your voice Quotes that support the habits The ABC of using the habits Reading Recommendations Stephen Covey's Seven Habits of Highly Effective People® ( Remember Covey’s habits are protected intellectual property) 1 Seven Habits of Highly Effective People Habit 1: Be Proactive Take responsibility for your life. Habit 2: Begin with the End in Mind Define your mission and goals in life. Habit 3: Put First Things First Prioritise, and do the most important things first. Habit 4: Think Win-Win Have an everyone-can-win attitude. Habit 5: Seek First to Understand, Then to Be Understood Listen to people sincerely. Habit 6: Synergize Work together to achieve more. Habit 7: Sharpen the Saw Renew yourself regularly. Habit 8: Find your voice and inspire others to find theirs. To deal with people in a way that will communicate to them their worth and potential so clearly they will come to see it in themselves...
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...The video "7 Habits of Highly Effective People" by Karen Bradley is about the habits and paradigms of effective people. She defines effective people as people that get the same desired results over and over again; in other words, they are consistent. In order to be effective, one must practice the seven habits she mentions: being proactive, beginning with the end in mind, putting first things first, thinking win-win, seeking first to understand and then be understood, synergizing, and sharpening the saw. Bradley goes through each of these habits describing what the habit entails and what the common mindset is about that habit or a lack of habit. Many of these habits can help one manage their stress. For example, if one begins with the end in mind, according to Bradley, they can live life by design and not be default. This...
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...employee/ customer satisfaction, and often profitability. This can only be achieved through concise planning, high efficiency, and a bit of luck. We must begin with a focus; all organizations operate with a goal in mind. It is human nature in that we must have some sort of shiny gold star or an orchestra of applause and accolades to motivate us in order to thrive in our endeavors. How we come to achieve our goals is based on motivations and effectiveness. Stephen Covey’s book, First Things First looks at time management strategies and how one can best achieve effectiveness and therefore succeed in obtaining their goals Covey’s approach to effectiveness works with two very important dynamics in mind illustrated by the clock and the compass. There has to be reasonable amount of resources available as we contend with our aspirations or else one will face stress and frustrations hindering one in their pursuits therefore some self analysis and planning is required. “Our struggle to put first things first can be characterized by the contrast between two powerful tools that direct us: the clock and the compass. The clock represents our commitments, appointments, schedules, goals, activities what we do with, and how we manage our time. The compass represents our vision, values, principals, mission, conscious, direction—what we feel is important and how we lead our lives.” (Covey 20) As Covey illustrates with the clock, time is a very important part of our lives. We live by schedules...
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...Effective People by Stephen R. Covey. Published by Simon & Schuster. INTRODUCTION Our character, basically, is a composite of our habits. Because they are consistent, often unconscious patterns, habits constantly express our character and produce our effectiveness or our in effectiveness. In the words of Aristotle, “We are what we repeatedly do. Excellence, then, is not an act, but a habit.” I identify here seven habits shared by all truly effective people. Fortunately, for those of us not born effective (no one is), these habits can be learned. Furthermore, the collective experience of the ages shows us that acquiring them will give you the character to succeed. Some years ago, I decided to read all the success literature published in the United States since its beginning in 1776 - hundreds of books, articles, and essays on self-improvement and popular psychology. I noticed a startling thing: Almost all the writings that helped build our country in its first 150 years or so identified character as the foundation of success. The literature of what we might call “The Character Ethic” helped Americans cultivate integrity, humility, fidelity, temperance, courage, justice, patience, industry, and the Golden Rule. Benjamin Franklin’s autobiography is a prime example. Compared with the early success literature, the writings of the last 50 years seem superficial to me - filled with social image consciousness, techniques, and quick fixes. There, the solutions derive not...
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... You choose sadness. You choose decisiveness. You choose ambivalence. You choose success. You choose failure. You choose courage. You choose fear. Just remember that every moment, every situation, provides a new choice. And in doing so, it gives you a perfect opportunity to do things differently to produce more positive results.”—Stephen Covey Life is full of wonders and complexities. Every day we live adds twist and color to our existence. In the lyrics of Francis Magalona’s song entitled Kaleidoscope World, “Every color, every hue, is represented by me and you…” which somewhat relates to why people uniquely responds to certain circumstances. Though unique, I believe that there are ways that may actually work and be effective for all. One of those ways is contained in what my Management teacher assigned us to read, Stephen Covey’s “The 7 Habits of Highly Effective People.” The book is really about knowing and nurturing the fundamental truths in your life and making them accessible to you at all times to the point where it’s easy to draw solutions to problems from them, making you a much more effective person in all aspects of life. Habit 1: Be Proactive (Principles of Personal Vision) There’s a lot of things that are happening everyday and minority of it concerns us. Based on what I understood, the idea is don’t spend your time focusing on events that you can’t control; instead, focus on what you can control. The thought made me think about my future under the BSA program...
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