...experience. ➢ Experienced into Network Management, configuration, troubleshooting and implementation network designs for Cisco and Avaya products ➢ Hands-on experience into various Cisco data and Voice Products like Routers, Gateways, Switches, Hubs, IPCC, Call Managers, HP Servers. ➢ Working experience with Hardware like storage, server and virtualization architecture with knowledge of TCP/IP and WAN and LAN concepts ➢ Documentation and knowledge management strategy and implementation (PER, Reports, Execution Status, Delivery status report) ➢ Hand-on experience with hardware configuration and troubleshooting worked with many vendors and coordination with many engineers ➢ Worked closely with client team and conduct training for the users ➢ Hands on experience in user documentation (user manual, help documents, tutorials, instruction manual and FAQ) ➢ Worked as a trainer for the juniors and provide training on Networking related subjects and soft skills training ➢ Worked closely with development and functional team for initial documentation of complex enterprise software. ➢ Outstanding interpersonal and communication skills. Ability to analyze technically complex situations and to develop & execute solutions. ➢ Excellent skills in MS Word, Adobe Acrobat, PowerPoint, MS excel and MS project planning. Qualification Highlights ▪Cisco Certified Network Associate ▪Project Planning and Execution ...
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...Running head: SERVICE REQUEST SR-KF-013 - KUDLER FINE FOODS Service Request SR-kf-013 – Kudler Fine Foods Kent Alexander, Tracy Duncan, Elvis Rocha Jr, Eliseo Perez, Todd Ruggles University of Phoenix BSA375 Fundamentals of Business Systems Development May 10, 2010 System Development Phase I Kudler Fine Foods is committed on providing customer satisfaction to all customers that purchase products from all of affiliated stores. To better serve the customers, Kudler is interested in developing a system to track customer purchases through a Frequent Shopper Program to award loyalty points for redemption (Kudler Fine Foods). Scope To develop a Frequent Shopper Program (FSP) that will improve customer’s satisfaction, track purchasing activities from the customers, and offer high end product for redemption as a reward for shopping at their stores. Goal Under the new program, each customers purchase transactions will be recorded and reward points will be earned base on dollar amount spent per transaction. Once points are accumulated, the points can be redeemed for high end gifts, products, specialty foods (Kudler), or partnership services from vendor companies. With the new system implementation, Kudler Fine Foods will be able to add new value to customers; improve customer satisfaction, increase margin profits, customer loyalty, and have adequate management system to track customer’s spending habits at Kudler Fine Foods. ...
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...VISION To achieve quality, reliable service and make IETI a center of excellence through innovative technology-based education. Mission Through strong and responsive management together with the united, committed academic and non-academic personnel, IETI will produce world-class multi-skilled graduates. IETI HISTORY In July 1974, the International Electronics and Technical Institute, Inc. was born. It was formally incorporated and duly registered with the Securities and Exchange Commission. It established its first school on the second floor of the Galvez Building at Taft Avenue Extension in Pasay City and started operations in school year 1974-75 offering one and two- year course in electronics. In 1975, the Institute opened schools in Cubao and Makati. The Makati School, located on the mezzanine floor of the Guadalupe Commercial Complex at first, offered only courses in electronics, later it expanded to include electricity, radio communications, refrigeration, automotive, typing and stenography among its course offerings. IETI Cubao, located on the fifth floor of the Dona Victoriana building at EDSA corner New York St. also began with electronics courses specializing in radio and television. In 1981, further expansion of the Institute included the offering of the two-year Electronic Computer Technician courses in its Pasay and Cubao schools, thereby earning the distinction of being the first private school in the Philippines to offer such a program. In 1983...
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...THE PERCEPTION OF FIRST YEAR STUDENTS TAKING UP BACHELOR OF SCIENCE IN HOTEL AND RESTAURANT MANAGEMENT IN TAGUIG CITY UNIVERSITY CHAPTER 1 THE PROBLEM AND ITS BACKGROUND Introduction Hospitality is one of the major service sector when it comes in the business world it is also one of the most interesting and challenging industries to work in and offers a wide range of job and career opportunities and an endless variety of places to work in and it comprised of customer service. Hospitality is the business of helping people to feel welcome and relaxed and to enjoy themselves. You may be providing them accommodation, a meal or a cocktail or even entertaining them. The Bachelor of Hotel and Restaurant Management is geared towards equipping students with the necessary knowledge, skills, and attitude to provide quality service in the hospitality industry. It contains subjects that will address the needs of different sectors in the hospitality industry, such as culinary, front office, tourism, resort and hotel operations. Its primary concentration is on the development of practical and management skills which are achieved through the combination of theoretical classes, practicum exercises and experiential learning. Hotel and restaurant management trains to be more knowledgeable in their chosen career and being part of a hospitality industry is very exciting experience rather than other courses because in this field you can interact to other people by giving them your best shot...
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...CHAPTER I INTRODUCTION This chapter gives an overview on the background of the study and problems encountered by the business in their existing sales, inventory, and payment monitoring system. Project Context MMTEE Agricultural Supply starts from a small family business of shoe store named Golden Bazaar. The said store was started by Mr. Manuel Tee’s mother in the late 1960’s. During those time the store did not deemed to achieve success and lead to loss of profit. So the family decided to start a new business which sells fried peanuts in the market and again it is not enough to sustain the family’s daily needs. Mr. Manuel Tee’s mother shifted the business into a rice retailing store in the year 1970’s with a Php. 60,000 capital. Later on the business was passed to Mr. Tee and decided to add agricultural feeds. On the present day Mr. Tee’s business focuses on agricultural supplies and is located at Guadalupe Subd., Lipa City that supplies products such as flour, rice, chicken and pig feeds and other business’ products to different areas in the Province of Batangas. MMTEE Agricultural Supply has formed contracts with multi-national companies to supply his business with products such as Purina and the likes of Thunderbird. The business has a monthly revenue not smaller than 10 million pesos and has uncollected debts worth of 1 million pesos. Having four other stores around Batangas province it is very hard to supervise the transaction of each store. But despite of all the...
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...diagram at the top of this section): Customer Requirements, Product Realization, Page 1 of 6 4.0 - QUALITY MANAGEMENT SYSTEMS Section Description Measurement, Analysis and Improvement, Management Responsibility, Resource Management, and Continual Improvement, And are organized into a Plan-Do-Check-Act loop. 1.2 The sequence and interrelation between the six groups and individual QSPs are illustrated in a diagram at the beginning of this section (Quality System Processes Diagram). Every QSP is further defined in process sheets at the end of this section (Quality System Processes Sheets). 1.3 QSPs and their sub-processes are documented in this quality manual and in associated operational procedures and work instructions. The documentation defines these quality system processes and their sequence and interaction, and instructs on how to...
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...Not to be confused with Reamde, a novel by Neal Stephenson. The README file for cURL A readme (or read me) file contains information about other files in a directory or archive and is commonly distributed with computer software, forming part of its documentation. Such a file is usually a text file called README.TXT, README.md, README.1ST, READ.ME, or simply README, although some software may occasionally include a README.WRI, README.RTF, or README.DOC. The name is chosen so that users unaware of the existence of this type of file would be drawn to read it. README is traditionally written in upper case, so that on case-preserving environments that display files in an ASCIIbetical ordering by default, such as the ls command in Linux, the name will appear near the beginning of a directory listing (since upper-case letters sort before lower-case letters in ASCIIbetical ordering). Contents The contents typically include one or more of the following: Configuration instructions Installation instructions Operating instructions A file manifest (list of files included) Copyright and licensing information Contact information for the distributor or programmer Known bugs[1] Troubleshooting[1] Credits and acknowledgments A changelog (usually for programmers) A news section (usually for users) The expression "readme file" is also sometimes used descriptively and generically, whereby the files are not named "readme", but are considered types of readme files. The source code distributions...
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...1.0 Introduction Computer is called as the fastest technology that has the ability to process information, stored data, and generate transaction over a less period of time. Computers have become common place in our personal as well as our professional lives. We come across computers in the grocery store, the offices, pharmaceutical companies, our vehicles, our homes, our schools, state and universities. It can also help retrieve and update the files of every individual. Most people use computer as storage device especially in big business that require development of system. Mercury Drug Store Bulacan Balagtas Town Center Branch is offers health related services and is located in Bulacan, Philippines. You can contact them on phone on 63 44 693 2955 or you can meet them at their address in Bulacan which is Stall 106-1 Balagtas Town Center, Balagtas, 3016, Bulacan. Mercury Drug Store Bulacan Balagtas Town Center Branch listed sevices activity is Pharmacies. The proposed system will help the company. The researcher was able to conduct a study on developing the Mercury Drug Store point of sale and inventory system. This system could help process reports and information and update the price and stocks of the products. 1.1 Background of the study It has been disclosed during the interview that Mercury Drug Store – Balagtas Town Center Branch needs a computerized inventory system. The company’s current inventory monitory system though works for them has to automate. A simplified...
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...SECTION A A) The importance of computers in education Computer education improves students’ research skills by encouraging them to look for information on the internet. It enables them to research various topics by seeking relevant books that could be digitally available online. The internet also contains search options, which expose students to diverse ways of obtaining information. Incorporating computer education in schools can inspire students to: * Undertake carriers in technology and enhance their understanding of how computer technology impacts people’s daily lives. * Increases their interest in computer-related fields during their college education. B The importance of computers in education Computer education improves students’ research skills by encouraging them to look for information on the internet. It enables them to research various topics by seeking relevant books that could be digitally available online. The internet also contains search options, which expose students to diverse ways of obtaining information. Incorporating computer education in schools can inspire students to: 1. Undertake carriers in technology and enhance their understanding of how computer technology impacts people’s daily lives. 2. Increases their interest in computer-related fields during their college education. C) ORGANOGRAM Managing...
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...SISTEMAS DE INFORMACION CALCULATING DOCUMENT MANAGEMENT COSTS 1. How should SSC prepare for a DMS if they decide to implement one? The Data Management Systems transforms the organization operations in many areas. The first one is cost reductions such as: reduced labor hours, reduced employees, reduced operational costs, warehouse costs and paper costs. Significantly reduced the inefficiencies and misplaced of paper workflows. According to Turban & Volonino (2011): “DMS can help a business to become more efficient and productive by the: enabling the company to access and use the content contained in the documents, reducing the time and effort required to locate information the business needs to support decision making, improving the security of the content and thereby reducing the risk of intellectual property theft.” (p.68) The DMS transformed the way that businesses operate, a part of the cost reduction can work more efficiently simply by accessing a database and avoid losing information as often happens in the papers. Spring Street Company should implement the DMS system. If the company decided to implement the major first step is figure out the workflows and processes to make that system meet its potential, and maximize its adoption. Also entered most of the old data and new data will be entered electronically. SSC will continue using paper but less than before the implement the new system. Document Management System ensures that the company will be...
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...Leon van der Berg & Christiaan Dotze Leon van der Berg & Christiaan Dotze Documentation, Analysis and Design Damelin Vaal (Group Assignment) Documentation, Analysis and Design Damelin Vaal (Group Assignment) Index: Page | Content | 1 | Index (this page) | 2 | Question 1 | 3 | Question 1 (continued) | 4 | Question 1 (continued) | 5 | Question 1 (continued) | 6 | Question 1 (continued) | 7 | Question 1 (continued) | 8 | Question 1 (continued) | 9 | Question 1 (continued) | 10 | Question 1 (continued) & Question 2 | 11 | Question 2 (continued) | 12 | Question 2 (continued) | 13 | References | | | Question 1 Explain the following phases of the SDLC: [50] An overview of the SDLC: a) Analysis * Systems analysis is a process of collecting factual data, understand the processes involved, identifying problems and recommending feasible suggestions for improving the system functioning. * Systems analysis involves studying the business processes, gathering operational data, understand the information flow, finding out bottlenecks and evolving solutions for overcoming the weaknesses of the system so as to achieve the organizational goals. * System Analysis also includes subdividing of complex process involving the entire system, identification of data store and manual processes. * During the analysis stage the project team determines the end-user requirements. Often this is done with...
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...DECLARATION This project is my original work and has not been presented anywhere else before. CANDIDATE’S NAME: …………………………………………………………. SIGN:…………………………… DATE: …………………………… This project has been submitted for examination for my approval as the supervisor. SUPERVISOR’S NAME: ………………………………………..... SIGN: …………………………… DATE:…………………………… ACKNOWLEDGEMENT. I wish to express my heart felt gratitude to my parents for extending their unconditional support I wish to thank all my friends for their continued support during the writing of this project. CHAPTER ONE 1.0 INTRODUCTION. Kenol Kobil is an international company that deals with fuels in many countries around the world. It offers quality fuel and petroleum products to its customers. This aspect has led to the escalating of customers especially during rush hour and peak season. This is also boosted by the fact that the fast food joint is located in the heart of Nairobi CBD. A reign of confusion and helter-skelter emerges during busy hours and the staff find it difficult to keep track of all customers since it has come to the realization of the management that some drive out before footing their bills. To curb this weakness, the management decided to switch to “Pay then get served” approach to service. 1.1 OPERATIONS OF THE CURRENT SYSTEM Petro station attendants wait for customers most of whom drive into the petro station and enquire on availability of fuel. The fuel attendant then dispenses fuel according...
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...------------------------------------------------- Documentation Techniques Five documentation techniques include data flow diagrams, entity relationship diagrams, system flowcharts, program flowcharts, and record layout diagrams. Data Flow Diagrams and Entity Relationship Diagrams * Data flow diagrams – Data flow diagrams (DFD) use symbols to represent the entities, processes, data flows, and data stores that pertain to a system. * Entities – Entities in a DFD are objects that lie at the boundary of the system being modeled. They are the sources of and destinations for data and can be other interfacing systems or entities external to the organization. Entities are labeled as singular nouns on a DFD. Data stores represent the accounting files and records used in each process, and the labeled arrows represent data flows between processes, data stores, and entities. * Processes – Processes are labeled with a descriptive verb. Process objects should not be represented as nouns. The arrows connecting objects should be labeled to represent specific flows of data. Also, each data flow label should be unique. The same label should not be attached to two different flow lines in the same DFD. * Usage – Systems analysts use DFDs extensively to represent the logical elements of the system. It does not depict the physical system. * Entity relationship diagrams – An entity relationship diagram is used to represent the relationship between business...
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...Documentation for exports Like the merchandise or product should be embargoed with transporters, the exporter need to make sure of follow all the steps and requirements to embargoed and to make that the merchandise finds: -Correctly packed and labeled to make sure that the merchandise be release properly and that can get on time to their final place. -Correctly documented to meet customer requirements while also complying with the regulations of the country of destination, and also regulations that apply in charge destination. -Properly insured against all risks, damage, total loss and theft, and in some cases if deemed necessary, delays. Due to the variety of considerations involved in the physics export process, most of the exporters, shippers have agents to perform these services. - Commercial Invoice. Private document issued by the seller, which contains all information relating to the sales contract for international merchandise. The bill serves as a base document for the withdrawal of the merchandise in the country of destination. The Commercial Invoice is the property of that merchandise at the level of international trade. It is one of the main documents prepared by the exporter and is often used as a basis for the development of the Letter of Credit or any other form of payment chosen by the seller and buyer. In case of the commercial invoice, as defined previously, it may obviate the drafting of the international Pro forma bill. • Form Single...
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...10 Grammar Mistakes That Make You Look Stupid Version 1.0 May 23, 2005 These days, we tend to communicate via the keyboard as much as we do verbally. Often, we're in a hurry, quickly dashing off e-mails with typos, grammatical shortcuts (I'm being kind here), and that breezy, e.e. cummings, no-caps look. It's expected. It's no big deal. But other times, we try to invest a little care, avoiding mistakes so that there's no confusion about what we're saying and so that we look professional and reasonably bright. In general, we can slip up in a verbal conversation and get away with it. A colleague may be thinking, Did she just say "irregardless"?, but the words flow on, and our worst transgressions are carried away and with luck, forgotten. That's not the case with written communications. When we commit a grammatical crime in e-mails, discussion posts, reports, memos, and other professional documents, there's no going back. We've just officially gone on record as being careless or clueless. And here's the worst thing. It's not necessary to be an editor or a language whiz or a spelling bee triathlete to spot such mistakes. They have a way of doing a little wiggle dance on the screen and then reaching out to grab the reader by the throat. So here we are in the era of Word's red-underline "wrong spelling, dumb ass" feature and Outlook's Always Check Spelling Before Sending option, and still the mistakes proliferate. Catching typos is easy (although not everyone does it). It's the...
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