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Treetop Forest Products and Productivity
Treetop Forest Products, Inc. is a forest product corporation established thirty years ago. It has one general manager, sixteen supervisors and support staff including 180 unionized employees. The mill is divided into the boom, packaging, sawmill, planning, shipping and maintenance departments. The departments in this company operate in shifts of morning and afternoon, the boom, sawmill and packaging departments starts their shifts at 6 am and 2pm in the afternoon in a two week shift rotating schedule. The planning and shipping departments work on morning shifts only whereas employees in the maintenance department work the night shifts that start at 10pm. However, every department has a supervisor on each work shift except the packaging department. Furthermore, the packaging department is housed in a different building from other departments making it difficult for assigned supervisors to visit the department.
All of the company's products are solely marketed by the largest marketing agency called Westboard Company. Since the market for building grade lumber is very competitive with prices due to the availability of the numerous mills. The product packaging determines whether the buyer buys from Treetop or other mills. Treetop has won the packaging quality award organized by Westboard severally in the past five years. However, just recently customers have started to complain about the packaging of treetop hence they have switched to competitors lumber criticizing Treetops final products appearance. However, the planning and sawmill departments have considerably increased productivity setting new records in a single day. This is attributed to better operations trainings, reduction of machine breakdown and better raw logs