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Four Group Norms

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Answer to the question #1(a):
Four group norms that are identified in this case are as follows:
(1) The group sticks together (social arrangement norm);
(2) The group takes long coffee breaks to catch up on personal news and gossip (social arrangement norm);
(3) The group does not like to do any more than what’s necessary, and the group member’s do not finish simple task they are working on (performance norm); and
(4) When group members are asked to do more, they say, “It’s not my job” (resource allocation norms).
Answer to the question #1(b)
Whether you work independently or you work in a team, the most important thing is to get the job done. In this case, the performance is the most impactful norms. The group members do not like to do more

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