...Article Summary Savage,Marcia. "IT Support: Bridging The Generation Gap" InformationWeek (December 2015): Link : http://www.networkcomputing.com/applications/it-support-bridging-generation-gap/1117677992 Pre-Script: Baby Boomers: Born before 1965 Gen X: Born between 1965 and 1980 Millennials :Born between 1980 and 2000 Millennials, digital natives who grew up with computers and Internets have much expectations regarding the technology they use rather than the baby boomers. These tech savvy workers will want more IT support via video chat, Instant messaging and social media rather than the Gen Xers and baby boomers. A CompTIA’s study was made based on the IT support needs in different age groups on an online survey across various sectors. CompTIA found that desktops and PC topped the list for IT support tickets rather than the smart phones and tablets. Millennials are more open to use skype or Lync video chat to work with IT Support compared to the boomers and they are more likely to use their own personal computing devices at work. The Survey also found that the millennials were inclined to “do it yourself” approach or search solutions on google than the Gen Xers or baby boomers. Overall, research showed that IT Support met the expectations of the workers and it is also found that there is a room for improvement. Reaction I totally agree with the statement. Millennials largest generation at work will definitely place advanced demands on the IT Support....
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...Southern Cross University ePublications@SCU Southern Cross Business School 2003 The generation gap and cultural influence: a Taiwan empirical investigation Huichun Yu Peter Miller Southern Cross University Publication details Post-print of: Yu, HC & Miller, P 2003, 'The generation gap and cultural influence: a Taiwan empirical investigation', Cross Cultural Management: An International Journal, vol.10, no. 3, pp. 23-41. Published version available from: http://dx.doi.org/10.1108/13527600310797621 ePublications@SCU is an electronic repository administered by Southern Cross University Library. Its goal is to capture and preserve the intellectual output of Southern Cross University authors and researchers, and to increase visibility and impact through open access to researchers around the world. For further information please contact epubs@scu.edu.au. Post-print of: Yu, HC & Miller, P 2003, 'The generation gap and cultural influence: a Taiwan empirical investigation', Cross Cultural Management: An International Journal, vol.10, no. 3, pp. 23-41. The authors Hui-Chun, Yu is a DBA (Doctor of Business Administration) candidate in the Graduate College of Management of Southern Cross University, New South Wales, Australia. Dr Peter Miller is a senior lecturer in the School of Social and Workplace Development at Southern Cross University, New South Wales, Australia. Contact details: Southern Cross University Division of Business PO Box 42 Tweed Heads NSW 2485...
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...MOHD. NOR Submission Date: 15 May 2014 Due Date: 19 May 2014 Word Count: 3859 Content | Page | 1.0 Executive Summary | 1 | 2.0 Background of Study | 2-6 | 3.0 Problem Statement | 6-8 | 4.0 Research Question | 8 | 5.0 Objectives of Study | 8 | 6.0 Literature Review | 8-9 | 7.0 Discussion | 9-12 | 8.0 Recommendation | 12-15 | 9.0 Conclusion | 15 | 10.0 References | 16 | 11.0 Appendix 1 – Organizational Chart | | 1.0 Executive Summary The purpose of this paper is to study the differences and similarities of four generations of FELDA workers and the implication of it to the organization’s competitiveness. FELDA has been chosen for the study because it is a unique organization involved widely in business as well as community development in 319 Felda Settlements. With a total employee of 3,990 people working locally and overseas it is truly a challenging task for the management to keep pace with the diversity in the workplace. As we want to have an effective relationship with other human beings, we must at least know them well as a single individual. Each of us has our unique background, personal characteristic, preferences, and style. The knowledge of generational information is tremendously significant in...
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...Lost in a Generation Gap I have part of my company for almost seventeen years. When I started I was one of the kids in the office. I was part of a small group primarily made up of baby boomers and a few of us generation X’ers. Over the years, the work place has grown and changed. Most offices, including my own, now have three generations. We are watching the boomers prepare for their exit while the millenniums are making their presence known. Generation X, sits right in the middle. So where is the problem you ask? The problem is the drastic difference in views, ethics and even loyally. The baby boomers are a generation of employees who worked hard and worked hard for one company. The Baby Boomers were focused on the organizations they lead, profit & loss, revenue growth, filling open positions, developing employees, and improving work cultures among myriad other issues related to running a business (Hain, 2013, para. 4). When I think of the boomers, I think of suits and ties. Long hours extending into the weekends. I think of meetings over a glass bourbon and a cigar. Woman taking notes and answering the phone. Okay, maybe I beginning to scene from Mad Men. I digress, the boomers have a sense of loyalty and dedication unmatched with any other generation. Generation X, may not carry the same level of loyally, but they are another group of loyal workers. They are educated and ready to take on the world. Well, at least maybe the offices the boomers will soon...
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...of 385,320 registered labors that includes active and new registrants. Baby Boomers with age range 45 – 65 stands at 1.8% from the total registered labor; Generation X with age range 30 – 44 fair at 11.8%; and Generation Y with age range 10 – 29 constitutes 87.1%. These statistic shows that labor market are mostly dominated by Generation Y but this does not means that most of the company have more Generation Y workers compared to other generations. Each of the company has different ratio of generation workers with three generational groups represented. As generation age, the older generation is replaced by younger generation which is of different characteristic, attitude and values [ (Roberts & Manolis, 2000) ]. When this transition happens, characteristic, attitude and values of the older generation will influence the younger generation however, there exist some similarities between these generations. However, this transition has inadvertently created a clash, in fact, only clash of perceived behavior and not the actual behavior of the different generations [ (Sirias, Karp, & Brotherton, 2007) ]. The organization needs to understand the gap between the generation and work on how to minimize the gap in order for the organization to remain competitive in the global economy. 2.0 CHARACTERISTIC OF EACH GENERATION Baby boomers generally born in between year 1945 to 1964 that is of age 45 to 65 currently. Baby boomers grew up in...
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...Logan Rose Davis English- 1302- 11618 July/5/2012 The Gap of Generations Morals and goals change throughout generations as they grow up and go through different events. Lorraine Hansberry wrote A Raisin in the Sun and in the play a man name Walter and his Mama fight throughout the story of how they should think about what is most important to the two people. Mama grew up in the early 1900s and how she was treated and what she had back then helped mold her in to the things she finds most important. Walter grew up where he has more chances to do stuff that his mother could never even think of. Mama and Walter have totally different out look at life between money and family. Mama’s values are pretty basic she just wants to keep the family together no matter what. What she had to go through growing up helped her mold her values. Mamas values is that all her children will believe in god, and when Beneatha says “god is just an idea”(Hansberry, Raisin 1598) and totally downs god and has nothing to do with the real world and is all about people control everything. When she starts to talk like that in front and to her mother she starts to go off and slaps Beneatha in the face. Telling her this is how things are going to run in her house. Domina agrees with me by saying “Throughout the play, Mama has been trying to lead Walter into the realization of his own dignity, and it is finally through her forgiveness and trust that he achieves it” (Domina 4) Mama tries to get Walter to realize...
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...MGT/311 Employee Portfolio Management Plan May 25, 2015 Instructor: Professor Escue Daryl Bonner Employee self-assessments are a prodigious technique to acquire additional information about a worker. An exceptional tactic to attain the strengths and weaknesses of an employee along with other personnel they will theoretically toil well with is conducting self-assessments. Having knowledge of the strong points and dimness of your personnel will govern the managing technique required to stimulate them and keep them content with their job. Furthermore, self-assessments have the capability to display where the member may have the possibility for enhancement alongside with what robust assets they hold. Each employee symbolizes a slight segment of the corporation and the drudgery executed aids the business to function on a day-to-day basis. The subsequent paper centers on three specific employees selected once a chain of assessments and inquiries executed in order to aid in the selection of the top applicant for a highly novel position from a peculiar viewpoint. Of the three employees enquired to take the self-assessments, one scored fairly high in job satisfaction. Being pleased with the occupation will beneficial in efficiency and similarly cause the personnel to take vanity in the drudgery they do. Job satisfaction is possibly the stress-free motivator a leader can make available to a member of staff to certify peak performance. Deficiency of self-sufficiency,...
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...traditions and to behave the way the new community would accept them. For more illustration I will mention a story that uncovered how deep the generation gap and the difference in beliefs and thoughts between parents and children are. "The Joy Luck Club" is a sufficient example that displayed how the Chinese mother's character and thoughts never meet her daughter's. They argued about many issues in life such as, the way the daughter should cut her hair, giving a tip of the waiter in the restaurant and choosing her partner in life. Through different stories and this specially, I could link between the background and the story and to know that this generation gap was the result of having their children raised in...
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...Zara vs. GAP Inc. American GAP and Spanish ZARA Abstract We are going to compare two super giant clothing retail companies of the world in this thesis. These two giants are dominating apparel retailing market nowadays with their simple and attractive with high level quality of clothes. We will try two analyze working culture, business performance and history, competition and geographic dominance of two clothing retailer giants. Years before two small stores opened and they succeed to dominate market with their modern style and different business doing. • Zara has already changed the fashion industry. - Business Insider Zara is most #58 biggest brand in the world according to Forbes. • America's largest apparel retailer is embarking on a turnaround plan to recapture cool customers. - Business Insider Gap inc is #745 Gap biggest brand in the worlds according to Forbes Zara shops followed swiftly in New York in 1989, Paris in 1990. Now the group has nearly 3,900 stores in 70 countries around the world. Gap has 3,100 stores globally and employs about 150,000 people. A Gap spokeswoman declined to comment on the loss of the top spot to Zara. Let's check analyses of these two giants with full provided information. Firstly take brief tour to their history and about founders. Brief History of Brands Fashion giant, Zara, forms part of the retail group ‘Grupo Inditex’ which Mintel (2007) acknowledges as one of the “largest, fastest growing...
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...Assignment Questions for Case 11 Gap 1. What does a five-forces analysis reveal about the strength of competition in the U.S. family clothing stores industry? 2. What factors are critical to success in the U.S. family clothing stores industry? 3. Develop a competitive strength assessment of the four major competitors in the U.S. family clothing stores industry using the methodology presented in Chapter 4. Based on the results, who is in the strongest overall competitive position? Who is in the weakest position? 4. What is Gap Inc.’s strategy? Which of the five generic competitive strategies discussed in Chapter 5 most closely fi t the competitive approach that Gap is taking? What type of competitive advantage is Gap trying to achieve? 5. What does a SWOT analysis of Gap reveal about the overall attractiveness of its situation? 6. What is your overall appraisal of Gap’s financial performance? (Use the financial ratios in Table 4.1 on pages 94-96 of the text as a guide in doing your financial analysis.) 7. What recommendations would you make to Gap senior management to improve upon its turnaround strategy? What actions are necessary to restore the competitiveness of its core Gap, Banana Republic, and Old Navy brands? Hints: You can use a five force model like this one below . And a weighed Key Success Factor/Strength Measure | Importance/Weight | Gap Inc. | TJX Companies | Ross Stores | Abercrombie& Fitch | American Eagle Outfitters | | | Rating ...
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...“The Future of Gap” Jocelyn Bridgett Columbia College Gap Inc. is a large retail company that operates outlet stores which sell casual apparel and accessories for men, women, and children. The company primarily conducted its business through four business divisions: Old Navy, Gap, Banana Republic, and others (Wheelen & Hunger 2010, p.21-3). A resource must have five qualities to be seen as contributing to competitive advantage: it must be valuable, durable, rare, difficult to imitate and complex. That is, the resource must be valuable in that it contributes to the value perceived by the customer. It must also be durable, meaning that it is not temporary. It must be rare as well; many other companies should not possess this competitive resource. As Gap growth started to plummet the manager came up with something new such as: Gapkids, babygap, and then discount stores. Gap had a method wearing khakis and blue shirt. However, it was easy to replicate therefore Gap found themselves competing with other retailer’s such as Target and Khol’s at the time. Now-a-days there are several stores duplicating Gap’s same image of the khakis and blue shirt. The Exchange where I am employed is now going to the khakis and blue shirt as well starting May 15, 2012. Capabilities Old Navy capabilities incorporated plus sizes for women which help boost their sales. Gap, Old Navy, and Banana Republic were able to expand their target market by offering their clothing etc. online as well...
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...SPANISH FASHION BRAND ZARA Carmen Lopez Ying Fan Brunel Business School Journal of Fashion Marketing and Management (2009), 13:2, 279-296 INTRODUCTION Zara is one of the world’s most successful fashion retailers operating in 59 countries. However, there is little research about the firm in English as the majority of publications have been written in Spanish. This paper seeks to address this gap in the literature by examining the internationalisation process of Zara. This study adopts an in-depth case approach based on extensive secondary research. Literature published in both English and Spanish has been reviewed, including company documents such as annual reports. The paper starts with a brief overview of the global textile and clothing industry, followed by the case study of Zara. The main part of the case examines the key aspects in the internationalisation of Zara namely: motives for internationalisation, market selection, entry strategies, and international marketing strategies. In the final section, comparisons are made between Zara and two of its main competitors, H&M and Gap. The global textile and clothing industry The removal of all import quotas in the textile and clothing industry from January 2005, involving the unrestricted access of all members of the World Trade Organization (WTO) to the European, American and Canadian markets is considered a key driving force in the development of the clothing sector (Keenan, et al., 2004). This new scenario has created opportunities...
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...non-exempt positions. The GM is responsible for implementing the individual store strategy in a manner consistent with Gap Inc.'s Purpose, Values and Behaviors. The GM leads their team to meet net contribution goals, sales goals, customer service targets, and Operating and Human Resources objectives through motivation, inspiration and accountability. The GM is accountable for professional representation of our brands within their locale, understanding our competitors and their operations as well as driving excellent tenant and community relationships. Leadership and Employee Results (25%) • Holds Store team and self accountable to all Gap Inc. standards of performance and behavior. • Effectively sources, recruits, selects and on-boards all management and non-exempt store personnel. • Maintains optimal staffing levels to ensure business needs are obtained while promoting associate retention. • Promotes a high-quality store associate experience from on boarding through the associate life cycle. • Promotes maximum team and individual performance through consistent coaching and feedback. Drives in-store performance management processes. • Partners with District Manager to create individual development plans that support performance needs and career growth for self and direct reports. • Recognizes and rewards behaviors that are in alignment and support Gap Inc. s Purpose, Values and Behaviors to promote a high-performance team. • Recognizes escalated associate and customer...
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...Full name: Đặng Thị Quỳnh Peer-check: Lã Thị Hồng Hải Class: 11E19 Version: 2 DISCURSIVE ESSAY Topic: Discuss “The generation gap is which can be bridged” A. OUTLINE 1. Introduction + General statement: The generation gap is the everlasting social phenomenon... + Topic sentence: Many people say that it can be bridged; however, it’s still a question mark. 2. Body * For: + Para 2: Some people argue that it can be bridged by building positive relationships between children and elders, especially in a family. + Para 3: Spending much time accessing to traditional and modern things in life helps two different generations scratch out these distances. * Against: + Para 4: Many others do not consider that the case as generation gap is not just a simple matter to be solved easily as mentioned above. + Para 5: The differences are not only in fashion, music, art, taste, values, mindset etc. but also in time. 3. Conclusion I want to say that there is one common thing in every generation that never changes: the lack of understanding. B. ESSAY The generation gap is the everlasting social phenomenon. Especially, due to the globalization and the 20th century achievements in technology, such issue has become more aching than ever before. Many people say that it can be bridged; however, it’s still a question mark. ...
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...in stock Exchange per minute. For each stock, for each day, we have a detailed amount of messages, detph for ask and bid and the volume traded. AA ADBE AMAT AMZN BHI BRCM CELG COST CTSH DIS EBAY GE GILD GOOG HON INTC KMB MMM PFE PNC 1.2 Instructions Alcoa Adobe System Applied Material Amazone.com Baker Hughes Inc Broadcom Celgene Costco Wholesale Cognizant Technology Walt Disney Ebay General Electric Gilead Sciences, Inc Google Honeywell International Intel Corp Kimberly-Clark 3M Corp P zer Pnc Finance AAPL AGN AMGN AXP BIIB CB CMCSA CSCO DELL DOW ESRX GENDZ GLW GPS HPQ ISRB KR MOS PG SWIN Apple Inc Allergan Inc Amgen Inc American Express Co Biogen Idec Inc Chubb Comcast Cisco Dell Dow Chemical Express Scripts Holding Corning inc Gap inc Hewlett-Packard intuitive surgical Kroger Mosaic Corp Procter and Gamble Southwestern Energy Construct 4 equally portfolios with the average of message by stock as criteria. Plot the graphs reprensenting the spread, depths, messages and volume for these portfolios. Construct 4 equally portfolios with the average of volume by stock as criteria. Plot the graphs reprensenting the spread, depths, messages and volumes for these new portfolios. Compare between the 2 constructions of the portfolios depending on the criteria. 2 2 METHODOLOGY 2 Methodology 1. Filter the data by minut, so as we can have all the information concerning the variable (spread,...
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