...Dwi Puspita Sari Utami - 014201000141 May 1, 2012 “Getting Paid in Malaysia” - Global Business Communication Miftah Zikri M,Sc. The reason why Rah-Tel paid Grober instead of King Tool is because Malaysia is the RF country. In a country which has RF business behavior, face-to-face contact is very important. Even though the telecommunication has been developed very fast such as video-conference, fax, and cell phone, in RF country they still prefer to meet someone in person. When Rah-Tel sends a letter to both Grober and King Tool, they get respond from both of them. But they give a different respond; King Tool replied by an e-mail and the Grober with several phone calls and decides to come to Malaysia. Here, I think Grober give the best respond because to deal with an RF business behavior you have to deal it face-to-face. Since the Grober’s executive has come to Malaysia to talk about the payment, they have made a very good move. Because of that, they have made a good relationship between Grober’s and Rah-Tel. And since the Rah-Tel are Malaysian which are RF country, relationship are very important. In RF markets, when they have a problem, they prefer to discuss it in a forum or meeting rather than a (written) contract. In the case of King Tool, they make a direct respond which are not good to deal with RF country. Therefore, Rah-Tel prefers pay to Grober Export instead of King Tool. It is simply because they feel closer with the Grober’s executive. Bibliography Arvey, R...
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...attending school is rewarding is several ways. Being an athlete in college already has a lot of advantages therefore college athletes should not be paid. Playing a sport in college is not considered a profession. Thus, the idea of paying an athlete to play while in college is illogical. First, if the athletes start getting paid they might start getting comfortable and unmotivated. Many college athletes already do not make it to the next step and become professionals. Even if it is only little money he or she might start to not want to work harder because he or she might become arrogant because he or she is getting paid. Also, a lot of the times money becomes relevant in a situation it becomes corrupt. All athletes know the choice to be an athlete comes with additional work and sacrifices. Athletes that play for a university most likely received a scholarship. Some athletes may have even received a full ride scholarship with room and board and other benefits. Certainly, having the honor to represent his or her school and getting a free education is rewarding alone. Not to mention at most universities athletes have priority when signing up for classes. Also, being an athlete at a university already opens up several other opportunities. The benefits that come with being a student athlete is fair enough compensation without getting paid. Nonetheless the purpose of attending college is to get an education. It is not about playing a sport. Paying an athlete would potentially give...
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...The first reading we were given for this week was Nickel-And-Dimed on (Not) Getting By in America by Barbara Ehrenreich. This reading narrates the writer’s undercover experiment to find out how non-skilled, low waged workers make ends meet. The goal of the experiment was to see whether or not the author had enough money solely from the low paying job to provide for herself and also pay for the next month’s rent. Her first task was to find a place to live while she was staying in Key West Florida. She assumed that she would be paid roughly $7 an hour and could afford to spend $500 on rent. She eventually finds a trailer to live in for the two weeks that she would be staying in the city. After finding somewhere to live, she then found a job as...
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...disserve to get paid for it. Unlike other college students athletes are prohibited by the NCAA from getting a job and can only receive scholarships as a source of income (Siebold). Not only is being a college student hard enough but being a college athlete is even harder. Athletes have to wake up early to make it to a practice that could start at 7 or 8. After practicing for 2-3 hours, it is time to rush and make it to class on time. They sit in classes all day long and have to find time between classes and practice to study as well as having a game or practice that night. If they have to travel out of state to go to a game they may leave early in the morning or the night before and may stay the night as well in that town. Even with the NCAA not allowing an athlete to get a job, when would an athlete have time to work? With not being able to work how are they suppose to be able to buy food or pay bills if they have some to pay? Not everyone that goes to college comes from families with money and are not able to afford what some of their classmates are able to afford. When you look at the amount of money that a college coach gets paid you would be surprised. In most states the coaches of football or basketball teams are the highest paid public workers. The basketball coach at Duke, Mike Krzyzewski, gets paid nearly $10 million per year (Strachan). A lot of college coaches do not want players to get paid. Is this because their salaries are the ones that will be getting cut if the...
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...In a world where money is the driving force of life for some people, is it worth the risk of not getting your college degree? I personally am not biased towards either side. I can think of a lot of benefits and disadvantages to players getting paid. Many people fight against it they don’t think kids should be making that much money because they’re already basically getting a full ride to whatever college they’re attending. Then again it could be the only hope for some kids that grew up with nothing and have enough talent to make it pro and their ultimate decision to go pro is to have money when they had nothing growing up. I also think though that if I were in their shoes I would want the money. I mean who wouldn’t love to be paid to play a...
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...Nickel and Dimed is a novel written about the life of Barbara Ehrenreich, as an upper class writer, who went undercover to discover the pain and frustration of how so many Americans are not getting by in America. She leaves all her money and clothes and goes city to city trying to find a job and make a living with her laptop in tow. As she finds new jobs, she also finds new companions and learns that their struggle to escape the ominous thought of falling into poverty is large and never ending. Nickel and Dimed proved that It is impossible for minimum wage to provide an ordinary life for those working under a blue collar forcing them to grasp and fight for their survival. In the first part of Nickel and Dimed, Ehrenreich decided to go to...
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...have grown up so similarly, but one went on to be very successful, and the other a convict? The book tell the author's side of the story, the story of his childhood and his life. Wes Moore grows up under very poor conditions, and barely makes it by with his small family. Wes' mother is forced to drop out of school, and forfeit getting an education, to keep food on the table for her kids, and because Wes' father has been out of the picture for several years now, there is no other source of income for the poor family. Wes tries to stay strong despite all the bad things in his life, and pushes through days looking for the light at the end of the tunnel to solve all his problem. When Wes heads off to private school years later, he is at first passing classes and learning at a steady pace. However, when his life at home becomes too much to handle along with school, Wes takes a fall and fails out of private school. Wes doesn't want to go on living in poverty, so he decides that he is going to get an education one way, or another. He decides to join a military school and enlist in the countries' armed forces, in hopes that he will have one more chance at getting a wonderful education to turn his life around. At first, he didn't seem cut out for the military, but with time came acceptance, and Wes toughened up and contributed to the war in his own way. After his time in the...
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...Nickel and Dimed is written by Barbra Ehrenreich, she tries to show us how she did as a low wage worker. She although has good points about some flaws with the system, she tries to pin it all on the government. Ehrenreich does well showing the underbelly of society, but her personal motivation is quite mysterious and well hidden within the book. She points out that cost of housing is hard for the poor and the prices have skyrocketed beyond reason. Ehrenreich seams to forget that minimum wage is not meant to be lived off of ever, while she bashes the government about the system, she also shows the struggles of the low wage workers and what they face every day. Such as the medicine she took and how it affected her drug test or when she...
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...Unit IV Case Study Toni K Bonton Columbia Southern University During the concept stage of research, Starbucks set out to test the idea of a card that utilized dual-functionality versus using two separate cards (Cooper & Schindler, 2011). To do this, online focus groups were used to determine customer preferences. Not only did this type of study measure how well customers understood the dual-functionality aspect of the proposed card and what concepts needed to be explained further, but it also revealed customer appeal to the card and its features (Cooper & Schindler, 2011). The product optimization study was another online study conducted during the concept stage to determine the impact certain features have on a customer's decision to apply for the card and which of those features could potentially increase sales (Cooper & Schindler, 2011). This information proves beneficial in knowing which customers would not apply for the card and why and how the most appealing features would affect the profit margin. In the final stage of research, Starbucks measured the return on their marketing investment, using customer feedback obtained through yet another online survey after their new card was launched (Cooper & Schindler, 2011) . The customer feedback responded to customer awareness and the reasons why customers chose to apply, or not apply, for the card. This type of study measured the success of the card launch and how that success came about, along with whether or...
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...Usability Evaluation Professor Cox CIS 375 Abstract Online surveys are a great alternative to lavish mail or telephone surveys. There are a few requirements to online surveys however that you must be aware of. Using the Internet to conduct quantitative research presents challenges not found in conventional research. Some of our knowledge concerning the effective design and use of paper-based surveys does translate into electronic formats. However, electronic surveys have distinctive technological, demographic and response characteristics that affect how they should be designed, when they can be used and how they can be implemented. Survey design, subject privacy and confidentiality, sampling and subject solicitation, distribution methods and response rates and survey piloting are critical methodological components that must be addressed in order to conduct sound online research. The easy and difficult aspects of creating and conducting an online questionnaire are a constraint, timeliness, important and the nature of the research requires it. While there are three types of questions have numerous versions. eSurveysPro, for example, offers a dozen different question types based on these three basic types. For example, you can have a multiple choice question that lets the customer choose from a dropdown list, a vertical (up/down) list of choices, or horizontal (left/right) choices. This may seem cosmetic but dropdown lists might delay participation because the customer...
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...RES/351 Business Research Starbucks, Bank One & Visa Launch Starbucks Card 1. What types of research were done at each stage? Discuss the strengths of each different type given the stage of the project. Starbucks used the scientific method which consists of three different studies based on product functionality, product optimization, and brand tracking. The scientific method used to gather information about the target markets that they had or trying to approach. The product functionality study was carried out at the concept testing stage of the research, through the use of an online survey. The purpose was to understand which of the two credit card concepts customers preferred of the dual-function or two separate cards. This would determine if the product would or would not function as Starbucks desired, the findings of this study would be pertinent information to assist Starbucks and its affiliates in determining the strengths and/or weaknesses of the study’s design. The study of product optimization was used to see the concept stages of research. Starbucks used this study to see if certain features from the dual action card would determine if customer’s decision to apply for a credit card. The brand tracking was used to measure the return on the marketing investments based on the feedback after they launched the card. 2. Build the management-research question hierarchy for this project. The first question Starbucks had to answer was whether or...
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... Overcoming Challenges to Conducting Online Surveys Jiali Ye Georgia State University, USA Chapter VIII AbstRAct The widespread use of personal computers in the work place and at home has created a new opportunity of conducting research. With the increasing accessibility of the Internet and e-mail, using the new medium to distribute surveys is gaining popularity among researchers. The online survey, however, is a “double-edged sword,” with the ability to access a large number of respondents at low costs, but the risk of increasing difficulties to evaluate the quality of the research (Couper, 2000). Concerns over response rates, sampling, and controlling the data collection environment have posed serious challenges to online survey researchers. The purpose of the present chapter is to offer suggestions for addressing these concerns. After a brief discussion on the formats of online surveys, the author will outline the challenges of conducting online surveys, and provide some strategies to overcome these challenges. IntRoductIon formats of online surveys Internet-based research may appear in various forms, but generally there are two formats for online surveys: e-mail surveys and Web-based surveys. E-mail surveys. According to Bachmann, Elfrink, and Vazzana (1996), e-mail questionnaires appeared almost simultaneously with the introduction of e-mail. E-mail surveys used to be restricted to population samples from within a company or a university. With the increasing...
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...MONISHA CUNNINGHAM 1. What types of research were done at each stage? Discuss the strengths of each different type given the stage of the project. * The first stage began with the use of exploratory research, which is useful when researchers lack a clear idea of the problems they will meet during the study (Cooper & Schindler, 2014). This stage began with early secondary research of the market and indicated that such a product did not exist in the credit services industry. Starbucks went on to explore possible partners by approaching major card service companies. It conducted interviews with bank executives, visited call centers; even listened in on phone calls to learn how each resolved customer credit card problems. Through exploration researchers develop concepts more clearly, establish priorities, develop operational definitions, and improve the final research design. * After Starbuck identified their perfect partners, stage two was conducting focus groups. They tested the idea of a dual functionality card with four focus groups, using the services of an independent moderator. The focus groups involved two major groups of Starbucks customers who owned a credit card: those who used the Starbucks Card and those who did not. The data obtained from the focus groups proved to be extremely helpful. In exploratory research, the qualitative data that focus groups produce may be used for enriching all levels of research questions and hypotheses and comparing the effectiveness...
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...surveys can include radio buttons and drop-down lists that permit only one choice for the response. Check boxes allow multiple answers. Text boxes can be one line with a limited number of characters, or they may permit unlimited text entry. Careful consideration should be given to the following areas when planning an online survey: (1). Topic-what is the purpose of the survey? (2). Simplicity-online surveys must be defined, clear, and concise; otherwise responses will be negatively affected.(3). Type - determine the type of question that is best suited to answer the topic. (4). Test- have someone review the survey. Did they have trouble understanding anything? Revise the survey accordingly. (5).Market and publicize - this is the key to getting a good response rate and feedback. (6). Regularly monitor survey results and, after assessing, be sure to act on feedback. Dillman (2000, pp 366-394) provides the following guidelines for the design of web based surveys: 1....
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...which the sample is drawn is representative of all internet households. So the population includes people aren’t users of lip balm and also users of competing lip balms. Disadvantages: Cost- to sample of internet households is far higher. Many households receiving the survey may not respond. Some people see this as junk mail and delete them without even opening them. Longer time to get results. It may take weeks to obtain survey data. B. An online survey of Carmex Facebook likers. Advantages: Low Cost, Quick response time. Easy to respond by just click on the flavor that they like the most. Disadvantages: May reach out to people who don’t really use Carmex. Some customers may not even have Facebook. Which means that they may be getting people are users of Carmex opinion. 2. (a) On a Facebook brand page, what are “engagement” and “likes” really measuring? (b) For Carmex, which is more important and why? A. On a Facebook brand page, “engagement” measures how active its Facebook audience is with a specific brand through activities like posting a comment, liking a status or by replying to one of the posts on brand page. In contrast, “likes” measures the number of new “likers” and it other words, the size of the brand’s Facebook audience. B. For Carmex, the “engagement” is more likely to be more important because “likes” can be obtain easily through contests and promotions but these people may not actually be fans of the Carmex product. Carmex are looking for...
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