...from the text. Your responses should be in your own words. When you have completed your assignment, name your file Unit 1 Review and include your last name in the file name. (Smith U1 Review) Chapter 1 1.In your own words, define operations management. 2.Explain why business managers should study operations management. 3.Name the 10 decision areas of operations management. Chapter 2 4.Operations managers constantly seek ways to reduce costs while providing value to its customers. “Going global” may reduce costs by using lower priced labor and manufacturing facilities. NAFTA, the North American Free Trade Agreement, is a free trade agreement between Canada, Mexico and the United States. The WTO, World Trade Organization, promotes world trade by lowering tariffs or taxes on the flow of goods among countries and between borders. •Research one of these two trade agreements (NAFTA or WTO). Describe the effects of the agreement on one type of operation or industry here in the USA. 5.Operations management must support the company mission and overall strategy. Define mission and strategy and describe how these two serve different purposes. Chapter 4 6.Forecasting is a critical function in operations management. Explain how demand forecasting affects one different operational system. 7.Briefly describe the qualitative approach of forecasting. 8.Briefly describe the quantitative approach of forecasting. Grading Criteria You will be graded on the...
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...FORUM # 2 Strategic management used to play a different role in more predictable times after the Second Word War. Strategic plans of the past usually range 3 to 5 years. Some companies could even have plans for 10 good years. That's not possible today given rapid evolution of our society. What still matters in strategic management lies in the value of planning ahead. There's an old saying that if you fail to plan, you are planning to fail. By acting on this, strategic management actually gives the organization direction, a sense of identity and unity towards what the business goal. Therein lies the continued importance of strategic management towards business success. Every business has a vision and a mission. Strategic management takes into consideration both of these. Strategic management helps in achieving the organizational goals in an effective and efficient manner. Improved strategic management processes may also facilitate the development of the more complex management structural that are needed as firms grow. It also helps firms to articulate, communicate and monitor the implementation of strategy using a system interlinked with the long term vision of the corporations. . Challenges will always be presented by others in the organization. People in your organization will be at times skeptical. But being a leader or management position makes it your responsibility to make sure that their suggestions are heard and used towards the betterment of the organization....
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...THE GLOBAL BRANDING OF STELLA ARTOIS Professors Paul W. Beamish and Anthony Goerzen prepared this case solely to provide material for class discussion. The authors do not intend to illustrate either effective or ineffective handling of a managerial situation. The authors may have disguised certain names and other identifying information to protect confidentiality. Ivey Management Services prohibits any form of reproduction, storage or transmittal without its written permission. This material is not covered under authorization from CanCopy or any reproduction rights organization. To order copies or request permission to reproduce materials, contact Ivey Publishing, Ivey Management Services, c/o Richard Ivey School of Business, The University of Western Ontario, London, Ontario, Canada, N6A 3K7; phone (519) 661-3208; fax (519) 661-3882; e-mail cases@ivey.uwo.ca. One time permission to reproduce granted to Interpretive for use in CountryManager by Ivey Management Services on Aug. 1, 2007. Copyright © 2000, Ivey Management Services Version: (A) 2006-08-29 In April 2000, Paul Cooke, chief marketing officer of Interbrew, the world’s fourth largest brewer, contemplated the further development of their premium product, Stella Artois, as the company’s flagship brand in key markets around the world. Although the long-range plan for 2000-2002 had been approved, there still remained some important strategic issues to resolve. A BRIEF HISTORY OF INTERBREW Interbrew traced...
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...Global strategy and management Chapter 1: Understanding Global Strategy What is global strategy? Traditional global strategy is treating different countries as one worldwide all global market. Some companies are considering the world as one big country. For example Coke is distributed around the world. But that strategy has backfired repeatedly. For example, the Toyota Camry is the best-selling car in the U.S., but not even top five best-selling cars in Japan. A more balanced view covering both global and local (non global) aspects is necessary. Keys to a successful total global strategy: The total global strategy three separate components: 1. Developing the core strategy: developing the fundamental purpose of the organization and getting everybody and everything lined up to support that purpose. 2. Internationalizing the core strategy: it is the international expansion of activities and the adaptation of the core strategy. Companies need to have mastered the basics of international business before they can attempt the global strategy. 3. Globalizing the international strategy: by integrating the strategy across countries. Developing the core business strategy: Each separable business in a company needs its own core strategy. The core business strategy includes several key elements: * Type of products or services that the business offers * Types of customers that the business serves * Geographic markets served * Major sources...
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...GLOBAL ACCOUNT MANAGEMENT Introduction Due to globalization of economics, advances in communication and information technologies, rapid changes in global market and consumers and availability of a transnational media, makes the world an enormous borderless marketplace. Accordingly many of multinational companies have adopted global account management as a substantial strategic account and integral part of global marketing, and have focused on global consumers’ important demands. Global vs. Nation Account Management Global account management (GAM) emerged as a plan or process of relationship focusing on future of global client’s major demands, and understands them towards to increasing the return on company’s and stakeholders’ investments. Then companies must gain proper perceive of their customer’s demands, and tailoring their approach according to their customer’s needs (Woodburn & McDonald, 2011, pp.5-7). Nation or domestic account management implies on delivering service or serving the demands of consumers that are located in a nation or region; on the other hand, global account management is refer to delivering services or serves the customer’s demand throughout the world. Accordingly multinational companies needs to adopt larger accounts based on their multiple locations around the world while domestic or nations companies doesn’t needs to (Honeycutt et al, 2003, p.102). Then it is obvious that GAM’ faces larger and more sophisticated challenges, and in compare...
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...Unit 1 IP Bryanna Kroll Global Operations Management June 8, 2012 Unit 1 IP PPQ Auto Parts is striving to expand their company globally over the next few years. In order to properly and successfully expand the business, the managers of PPQ must be trained in multiculturalism and diversity management; which have large playing factors in whether or not the company will be successful abroad. The executives of PPQ Auto Parts must fully understand and be aware of any political and economic distress that could potentially affect the company’s expansion as well. When considering expanding a business abroad, especially for PPQ, individuals should look into the possible issues the host foreign country could face as a result of the expansion. There are many issues that must be addressed such as: the strategy to enter and expand, the trends within the foreign land, the different marketing approaches to reach the niche consumers, political and social climate, taxes, legal system, location, differences in culture, host country’s available workforce. As many individual know, all countries are different, slight or considerable, there are many issues that a company can face, especially within the cultural barriers and diversity issues. Cultural barriers and diversity issues are commonly encountered by international, multinational and global organizations. Culture is immensely important and should be treated as such by the PPQ representatives. Culture is the beliefs and certain...
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...Global Operations Management Abstract The world offers significant business opportunities for every company, however, opportunities are accompanied by significant challenges for managers. Managing global operations across diverse cultures and markets represents a big challenge and opportunity for companies. To compete in the global market and be successful, companies must learn the strategies, policies, norms and technology necessary to conduct international business. The opportunities for global expansion are numerous, and attaining success is a matter of developing the right strategy to win local markets and its consumers. Global Operations Management In today’s global economy many companies have been feeling the necessity or the pressure to compete overseas with other companies not only to expand their market share but to obtain higher profits. While there are substantial opportunities in expanding globally, privately owned companies also face significant challenges in selling, purchasing, and setting up operations in foreign countries. PPQ Parts is one of the companies that have decided to expand globally over the next several years, but in order to do it managers must be properly trained in multiculturalism and diversity management. The company executives need to be aware of the many challenges and obstacles that going globally represents for the organization to be prepared when a situation arises. Global marketplace...
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...Global Operations Management Unit 1 IP [Type the abstract of the document here. The abstract is typically a short summary of the contents of the document. Type the abstract of the document here. The abstract is typically a short summary of the contents of the document.] Khalila Merriman 8/21/2012 During a company’s expansion process across international waters, decision makers must employ tact and advice concerning the actual business dealing within the host country. The company must consider the political, social and economic situation of the host country. Usually companies employ the help of local peoples to guide them though the integration process because cultural adaptation is key to creating a long lasting business service partnership, purchasing properties and supply chain management. (MUSE, 2012). As politics plays a large role in a company relocating, countries can also apply tariffs which allow local workers to have an advantage fearing the newer foreign company starting a monopoly. When companies are reviewing countries for expansion the issues which first must be concurred are the internal and external issues surrounding the move. Internal factors involve the country’s infrastructure, its growth rate and state of development. The external issues involve the readiness of local merchants to conduct business and the availability of and amount of global aid or the accessibility of the transfer of said necessities. (lainmore1, 2010). As...
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...international companies in the United States that demonstrate a global management approach to their operations. Provide some examples of practices or strategies that demonstrate this approach. A. 1. One international company in the United States that demonstrates a global management approach to their operations is Wal-Mart. Some specific [practices or strategies that demonstrate their approach is their excellence in customer service, their supply chain management, their equal opportunity employment and their ability to keep process low. (Masters, 2011) Another international company in the United States that demonstrates a global management approach to their operations is Home Depot. Home- Depot uses practices and strategies such as talent management, and their ability to keep prices low as well to demonstrate their global management to their operations. (Lockwood, 2011) Proctor and Gamble also utilizes talent management to demonstrate their global management approach. They also use total quality management techniques and strategies to emphasize their global management approach to their operations as well. (Lockwood, 2011) Q. 2. Why has it become so important for companies to become competitive in the global business environment? A. 2. In today’s global business environment, it has become very important for businesses to become competitive. Businesses must become competitive in the global business environment in order to stay successful, gain...
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...PPQ Auto Parts is striving to expand their company globally over the next few years. In order to properly and successfully expand the business, the managers of PPQ must be trained in multiculturalism and diversity management; which have large playing factors in whether or not the company will be successful abroad. The executives of PPQ Auto Parts must fully understand and be aware of any political and economic distress that could potentially affect the company’s expansion as well. When considering expanding a business abroad, especially for PPQ, individuals should look into the possible issues the host foreign country could face as a result of the expansion. There are many issues that must be addressed such as: the strategy to enter and expand, the trends within the foreign land, the different marketing approaches to reach the niche consumers, political and social climate, taxes, legal system, location, differences in culture, host country’s available workforce. As many individual know, all countries are different, slight or considerable, there are many issues that a company can face, especially within the cultural barriers and diversity issues. Cultural barriers and diversity issues are commonly encountered by international, multinational and global organizations. Culture is immensely important and should be treated as such by the PPQ representatives. Culture is the beliefs and certain behaviors of a specific group. Cultural barriers that are mishandled can easily...
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...Managing global alliance Name: Professor: Institution: Course: Date: INTRODUCTION The field over which businesses compete is becoming globalized. More firms are becoming multinationals by forming alliances with other firm in other countries. Global competition is now becoming a driving force in organizations throughout the world. Companies are trying to attain competitive advantage, which is easily accessible through international alliance. This form of none equity alliance between firms is increasingly becoming a popular way of doing business on a global scale. Reasons for the occurrence of such alliance have been identified, and include; increased globalization of the world economy brought about by intensified global competition, technology proliferation, and shortening of product lifecycle (Snyder, 1997. pg 45-50). This paper review is about management of the global alliance. MANAGEMENT OF GLOBAL ALLIANCES. "Globalization mandates alliances and makes them unconditionally necessary". (Ohmae,1982 . pg 67). Kenichi Ohmae's point of view, that globalization necessitates alliance as a vehicle for customer oriented value, with four issues facing today’s companies. These issues include; convergence of customers needs technology dispersion and ease of accessibility, importance of fixed cost and danger of equity. Ohmae concludes his argument with the "logic of entente". Here, there are two main points: shift from return on investment to sales return. He likens...
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...insight about what global operations management is, give examples of companies that are approaching global operations management, explain why it has become important for companies to become competitive in the global business environment, and what investments and operations management and other countries will affect the way companies in the United States operate. Global operations management is about how multinational companies expand their business on a global scale, how they operate in those countries and what operation strategies are used in order to be successful. There are a few issues that need to be considered when going global which are: Global Sourcing, Global Manufacturing and Global Distribution. An example of a company that is taking the global approach is Netflix. Back in September of 2009, Reed Hastings launched his company in Canada and made hints about continuing and international expansion for 2011. Although he has the means to do so, they will not be as easy as many may think. But it is not all big companies that are taking the global approach. Mary Domenico and Philip Chigos are taking the global approach to building a children's pajama business and having their garments made in China. Technology has made it very easy for these two individuals to make the dream possible. 1. Why has it become so important for companies to become competitive in the global business environment? It is very important for businesses to compete in the global environment because...
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...Running head: UNIT 1 Global Operations Management Unit 1 Global Operations Management Discussion Board MGMT 415-1103B-04 Instructor: Alfred Siu Christi Kerr AIU Online Unit 1 Global Operations Management Managing global operations have never been easy. However; managing global operations correctly shows in the bottom line in the company. There are many things that have changed global operations such as communications, transportation and cutting cost (Heizer 2012). The first example of a global operation that demonstrates a global management approach is the most familiar of all is Wal-Mart. They went international when they opened Sam’s Club near Mexico in 1991 and two years later Wal-Mart International was created. Wal-Mart has created stores with different formats and styles to fit their customers for each store in each country. Wherever Wal-Mart is located each store shares a common goal which is to save people money so they can live better. Today there are 5,236 stores and more than 730,000 associates in 14 countries outside the US (walmartinternationa.com). The second one is Hershey’s Chocolate Company and they are located in Canada, Mexico, Brazil, China, Korea and Japan. Hershey’s is committed to dealing fairly and ethically with all parties and at all points of the value chain and work hard to ensure the responsible and sustainability sourcing of raw materials and the safest possible processing of those materials and they do this for each and every plant...
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...cosmetics in the global market, it is imperative for the company to use this opportunity and plan to go global. This document briefs about the analysis that will be done as the part of the project to formulate a fine strategy for Forest Essential to land in the foreign market. Project Summary: The project will explore the possibility for Forest Essential to march into foreign market. The analysis will incorporate the following elements: 1. Industry Analysis 2. Current operations/ marketing and financial analysis of the firm 3. Demand Analysis in foreign markets 4. Screening criteria for countries/ cities 5. Modes of Entry and the degree of co-ordination 6. Implementation plan At the end of the project we aim to address the question of Why Forest Essential should go global? and What should be the strategy to go global? Data Requirements: 1. Secondary research - news and magazine articles, company website information, industry research reports- euro monitor, market watch, macroeconomic data sources -EIU 2. Primary research - try to contact founder to understand business and value proposition more deeply 3. We will use the various frameworks covered in class to understand the different aspects of strategy and devise a strategy for the firm. Project Details: Following are the details of the analyses which will be done as the part of the project: Industry Analysis: We will analyze the information about the industry on a global basis. It is...
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...Global Talent Management Recent developments in management- and academic literature and application of the ING. Talent, from Greek talanton; Latin talenta; a unit of weight or money. Amsterdam Business School Course: Author: Date: Business Studies Seminar, Final Assignment (Paper) Bekir Gündelik #10481745 23-10-2013 1 Introduction The term “talent” dates back to the ancient world (from Greek talanton; Latin talenta) where it was used to denote a unit of weight or money (Talent, n.d.-a; Tansley, 2011). Subsequently, the meaning of talent underwent a considerable change, standing for an inclination, disposition, will, or desire by the 13th century (Talent, n.d.-a). In the 14th century, talent then adopted the meaning of a special natural ability or aptitude, which was probably based on figurative interpretations of the Parable of the Talents (Matthew 25:14–30) (Talent, n.d.-a). The subtext of this parable conveys that talents—whether they are interpreted as monetary units or natural abilities—are valuable and should not be wasted, and this moral still applies today. This paper set out to identify current developments in global talent management and leadership and the current position of ING Bank (ING) as an employer and facilitator of global talent management programs and leadership programs. The next generation of global talent management practices and solutions will largely be driven by economic evolution, demographic changes, and technology advancements. These factors...
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