Premium Essay

Gm588 Project Paper

In:

Submitted By ebell74
Words 2724
Pages 11
INTRODUCTION
The United States Postal Service (USPS) is an independent agency of the United States government responsible for providing mail service in the United States. It is one of the few government agencies explicitly authorized by the United States Constitution. Within the United States, it is commonly referred to as the "Post Office", "Postal Service", or "U.S. Mail". Employing 656,000 workers and 260,000 vehicles, it is the second-largest civilian employer in the United States and the operator of the largest civilian vehicle fleet in the world. The USPS is obligated to serve all Americans, regardless of geography, at uniform price and quality. Conversely, it has exclusive access to U.S. mail boxes and non-urgent letters. It receives competition from email and package delivery services. For 36 years, the Postal Service’s business model, established by the Postal Reorganization Act of 1970 (PRA), worked very well for customers, employees, and the nation. The Postal Service was able to charge affordable prices and use the revenues from those prices to provide mail service to all areas of the country, charging the same prices regardless of cost of delivery. It was able to cut costs, improve service, provide innovative work-share options, and continually improve productivity.
The OCI revealed at the USPS could benefit from cultural change of holding back it employees who excel in their area. These plays on power cause others employ not step up and do more. This also discourages the good employee from continuing to do more. There is nothing worse than going above and beyond duty and not being appreciated. Rewarding those who deserve it in this case create future leaders. Safety and attendance rewards encourage people to show up to work and be conscious of their actions.
The USPS can also benefit from creating some other competition category within the

Similar Documents

Free Essay

Einstein

...The digitization project is being launched with 2,000 high-quality images on March 19, 2012. The project will continue throughout 2012. Over 80,000 records of documents held in original and as copies in the Albert Einstein Archives at the Hebrew University (AEA) and at the Einstein Papers Project at Caltech (EPP) can now be accessed with a user-friendly interface via the internet. The system offers easy navigation, displaying the search results and additional information such as filters, related topics and similar items. Some of the digitized documents are accompanied by annotated transcriptions and translations, as edited by the EPP and published in the Collected Papers of Albert Einstein by Princeton University Press (PUP). These documents are searchable as full text. The Albert Einstein Archives include scientific writings and correspondence, non-scientific writings and correspondence, family letters and travel diaries. Einstein Archives Online presents images of Einstein's handwritten manuscripts; it includes correspondence, typewritten manuscripts, photos, audio material, etc. A word about the sponsors The newly launched digitization project is funded by The Polonsky Foundation UK. Through this foundation, Dr. Polonsky has initiated similar enterprises, such as the digitization of the writings of Sir Isaac Newton at the University of Cambridge. The www.alberteinstein.info website was launched in 2003 by the Albert Einstein Archives...

Words: 283 - Pages: 2

Free Essay

The Painful Truth of a Company’s Pursuit of Quality

...GM588 FINAL PROJECT PROPOSAL OUTLINE Annette M Daniels 1. THE PAINFUL TRUTH OF A COMPANY’S PURSUIT OF QUALITY 2. Johnson and Johnson 3. Johnson & Johnson was organized in the State of New Jersey in 1886. Today they employee approximately 115,000 people worldwide. Johnson & Johnson has more than 250 companies located in 57 countries around the world. From these 250 companies they Manufacture and sell health care products. The Family of Companies is organized into several business segments comprised of franchises and therapeutic categories. * Consumer Health Care The Consumer segment includes a broad range of consumer health and personal care products in the beauty, baby, oral care and women’s health categories, as well as nutritional products and over-the-counter medicines and wellness and prevention platforms. * Medical Devices & Diagnostics The Medical Devices & Diagnostics segment focuses on technologies, solutions and services in the fields of cardiovascular disease, diabetes care, orthopedics, vision care, wound care, aesthetics, sports medicine, infection prevention, minimally invasive surgery, and diagnostics. * Pharmaceuticals It includes products in the anti-infective, antipsychotic, cardiovascular, contraceptive, dermatology, gastrointestinal, hematology, immunology, neurology, oncology, pain management, and urology and virology fields. * Many of Johnson and Johnson’s businesses and facilities have been certified to meet International...

Words: 976 - Pages: 4

Free Essay

Gm 588

...[Type the company name] | GM588 Course Project | [Type the document subtitle] | | 6/15/2011 | INTRODUCTION United Airlines is a major airline based in the United States and one of the world’s largest airlines. It was formed in 1934. It is a subsidiary of United Continental Holdings Inc. Its headquarters are located in Chicago, IL. United is a founding member of the Star Alliance, the largest alliance in the world. On October 1, 2010 United and Continental airlines merged together forming the world’s largest airline in revenue passenger miles and second largest in fleet size and destinations. “The new United will offer customers an enhanced travel experience, combining the best products and services each carrier has to offer,” (The World's Leading Airline, 2011). The airline is suppose to be the airline that customers want to fly, the airline employees want to work for and the airline shareholders want to invest in. The key highlights of the merger are the following: * World’s most comprehensive global network, including world class international gateways to Asia, Europe, Latin America, Africa and Middle East with non-stop or one stop service from virtually anywhere in the United States * Most modern and fuel-efficient fleet and the best new aircraft order book, among U.S. network carriers * Industry-leading frequent flyer program that will provide more opportunities to earn and redeem miles worldwide * Optimal hub locations in 10 cities...

Words: 3063 - Pages: 13

Free Essay

Keller Gm588 Quality Award Paper

...------------------------------------------------- Quality Award Paper IndustryWeek Best Plants Award Keller Graduate School of Management Spring Semester, May 2010 Session GM588: Managing Quality (online) Instructor: Robert Lee 14 May 2010 Table of Contents I. Purpose and Background 4 Penton Media’s IndustryWeek Publication 4 Quality Award 5 Award Background 6 Award Principles 6 Award Details 7 Entering the Competition 7 Application Process 7 Selection of Finalists and Winners 8 Timetable for 2010 Award Application 8 II. Award Criteria 9 Award Background 9 Award Application and Selection 9 Important Criteria for Award 10 III. Benefits of the Award 12 Individual Company Benefit 12 IndustryWeek Best Plant Award Applicant’s Intrinsic Benefits 13 Application Fee and Preparation Costs 14 Marketing Benefits 14 Challenges in Receiving the Award 15 IV. Past Winners 16 Strategies and Competencies of IndustryWeek’s Best Plant Winners 16 Core Strategies 16 Supporting Competencies 16 IndustryWeek’s Best Plants Winners (2007-2009) 16 2009 Award Year Winners 16 2008 Award Year Winners 17 2007 Award Year Winners 17 Top Three Winners from 2009 Award Year 18 Batesville Casket Co., Manchester, TN 18 Carrier - Carlyle Compressor Facility, Stone Mountain, GA 19 E-Z-GO, A Textron Company, Augusta, GA 21 V. Conclusion 23 Personal Thoughts 23 References 25 Purpose and Background * Penton Media’s IndustryWeek Publication Since January 1970, IndustryWeek/IW...

Words: 4898 - Pages: 20