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Google: Marketing Excellence

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CASE ANALYSIS
MARKETING EXCELLENCE:
GOOGLE

Submitted by:
MARIA REINA PERLAS
MBA 504 MARKETING MANAGEMENT
DR. P. SEBHATU

March 27, 2014

I. IDENTIFICATION:

A. Maintaining company identity
How can Google maintain a solid company identity/brand identity with its wide array of products and services? B. Breaking out of the search engine mold.
Google started as a search engine company, and they were known for it. How can this initial identity interfere with them branching out to other business endeavors and how can they break out of this narrow identity into a broader, bigger and more diverse company? C. Maintaining their reputation for innovation and reliability.
How can they maintain their reputation for being an innovative and reliable maker of desktop and mobile products in spite of being heavily branched out?

II. ANALYSIS:
It was discussed in the article that Google started as a search engine company with the general reputation of being the “ good guys” in the business field. However, with its growth and its branching out to other product lines that are more or less relevant to Internet use, Google most likely encountered issues with maintaining its profile as a company with strong business ethics in the face of continuous opportunities to expand.

Google has always tried to exercise its tenet of being a company for the people. But this is rather hard to imagine for a large, global company who seems to be as profit-driven as any other. But they have created products that are similar to other established brands, but at a lower cost for consumers, sometimes even free. The Android operating software is an example of this, since it is touted as similar to that of iPhone’s, but without any cost.

Another issue that Google faces is the challenge of constantly having to break out of their image as just a search engine

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