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Group Development

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Submitted By FWong
Words 1037
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9/16/11

Part I: Group Development

Five stages of team development are as follows: (1) Forming, getting to know each other. (2)Storming, dealing with tensions and defining group tasks. (3) Norming, building relationships and working together. (4) Performing, maturing relationships and task performance. (5) Adjourning, disbanding and celebrating accomplishments. With Mike, the team never could get past the storming stage. Without Mike the group is at the performing stage. By understanding the stages of team development, Christine could have seen and solved the primary problem during the storming stage. The cafeteria incident where Mike walked away upset, was part of the storming stage and that was in week three. The group is now in week five. As the team leader, Christine should have addressed the problem so that the entire team could approach and move to the Norming Stage smoothly and harmoniously together as a team. Instead, they left Mike behind and moved on without his presence. The team at week five is now ready to present their case and is now in the Performing Stage. Mike only has some rough handwritten notes. Knowledge of the Team Development Stages should have helped Christine fix problems during the Storming Stage before moving on to the next stage clean and fresh.
Part II: Problem Identification The primary problem is Mike, the secondary problem is Christine. During the first group meeting, Mike showed resistance to get together before class. Then as time went on Mike missed most of the meetings. But Mike left brief notes to Christine, which she was supposed to discuss for him at the meetings. In week three there was a cafeteria incident where Mike walked away with drama. Then on week four, Mike confides to Christine that aside from the job, the coursework, he now has girlfriend problems. On week five, Mike could not attend the meeting because he was campus security for the night. Mike clearly has issues, and it was Christine’s job as team leader to address the issues of Mike and anyone else in the team. As team leader, Christine did not approach the problems immediately and at week five the problems still linger and haunt the team. Clearly, Christine needed to read Chapter two for knowledge on Individual Behavior, Chapter three on Emotions and Attitudes and Chapter five for Motivational Theories. Mike could have solved his issues with proper motivation. We all have issues but with proper guidance and motivation we can still do our part for the team. The team leader did not solve the issues and is therefore the secondary problem.
Part III: Retrospective Evaluation
First, the team leader could ask the entire team for help with Mike. Other team members will have different points of view, suggestions, consensus, and ideas to help Mike. Individually or collectively the team members could encourage and motivate Mike. The group can help address his physiological and existence needs. The team needed to satisfy their interpersonal relationship with each other and maybe including Mike. Make him feel truly part of the team. Then allow him to grow and develop within the team. The ERG theory is encouraging. The problem here is that there are no wages or health benefits to use as motivation. We do have the highest order of needs on our side to motivate Mike, and that’s self actualization and esteem. We can offer Mike respect, prestige, recognition, personal sense of competence, fulfillment, and growth of abilities to the fullest. If this does not work, we can offer him food during the group meetings. A potluck perhaps. Maybe he would rather eat than watch “Happy Harry Show”. These are just some of the possible team suggestions. Nevertheless, Christine needed the entire teams help to find a solution to the problem. Second, arrange alternative meeting or work schedules to absorb Mike’s busy schedule. Diane, Steve and Janet could have helped Christine, either individually or as a collective group in addressing Mike’s schedule issues. Steve, the business like individual who was always guided by agenda and noted tangible results of the meetings. He can meet with Mike at another place and time. During that time Steve can hand out a copy of the meeting minutes, and Mike could submit his own proposals. Another alternative would be to use the advent of technology, Virtual Communication Network. Meet online, link through the use of the internet, webcams, email, drop boxes, instant messaging and more.
The positive side would be saving time and gas money to attend meetings when it could be done at the comfort of our home or office. The negative side would be if Mike did not have a PC, and just does not really care about the class or the group, which might be the case. Then it’s time to go to Prof. Sandra Thiel.
Part IV: Reflection Christine could have been an effective leader if only she had read Chapter 8 page 180. Must Have Contributions by Team Leaders. Set a clear challenging direction, keeping goals clear, establish rules for behavior, create early success, and help members spend time together. She was not able to get Mike to participate, she was not able to control Mike, the group was not able to build a relationship with Mike and they were not able to share the same goal with Mike. She was not able to encourage and motivate Mike, did not reconcile the Cafeteria incident, but she did emphatize with Mike’s personal problems. As a team leader, one is responsible for many things. Delegate responsibilities, assign roles and tasks, distribute leadership, analyze problems and constructively repair immediately. The leader must plan, brainstorm and achieve goals, communicate using many avenues such as virtual communication. The leader as well as the team must learn to adapt and assimilate to the individual differences, values and diversity of the team. Christine failed with Mike and is thus an ineffective leader. As a consequence, the team must now give Mike one last chance with the one week that is left. Then the ethical question must be dealt with. Should the team give Mike a decent or a bad grade that will affect the team’s grade from peer evaluation?

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