...Assignment/Project Front Sheet |CIM/CAM Membership | | |Number | | | | |Unit Title |Market Leadership and Planning | | | |Level/Award |Charted Postgraduate Diploma in Marketing | | | |Accredited Study Centre |Strategy | By submitting this assessment I confirm that I understand and abide by the CIM’s plagiarism and collusion regulation. (Optional) I hereby give consent for my assignment/project, if accepted, to be available for CIM use in relation to dissemination of best practice and, or, other appropriate purposes. It is on the understanding...
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...MGMT 501 Paper Assignment Topic The paper should focus on a specific behavioral sciences issue related to the topics covered in the course. The course and textbook present an array of topics from which to choose. For example, topics that fall within the domain of motivation, leadership, group dynamics, organizational culture, and job satisfaction, to name a few, are important, broad areas that have been the subject of much research and discussion in the study of behavior in organizations. When working with such broad topic areas, it is important to narrow the focus of the paper to a specific model or approach. Topics such as the labor market for IT workers, changing demographics in the workforce, or the prevalence of downsizing in the U.S., while interesting, do not necessarily qualify as course-related organizational behavior topics. However, organizational commitment of downsized employees, or motivational strategies for the management of generation Xers, etc., may well be appropriate topics for this course paper. Students may work with a partner (or even a small interest group), and this partnership entails sharing a general topic area and several research references. However, each student should determine his or her own perspective on the topic. For example, one student in a pair can take one position on a paper, while the other adopts an opposing stance (i.e., point-counterpoint). Or one student can research one component of a larger topic, while the other...
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...different cultures is the GLOBE study. The Global Leadership and Organizational Behavior Effectiveness Research Program is a network of 170 social scientists and scholars from 62 cultures throughout the world, working in a long-term effort to examine the relationships between culture, practices, and leadership. The goal of this study is to develop a theory to describe, understand, and predict the impact of cultural variables on leadership and organizational processes and the effectiveness of it all. A particular strength of the GLOBE study is the combination of qualitative and quantitative data. The book contains five sections: the introduction, literature review, research methodology, empirical findings, and the conclusion. In the introduction, GLOBE states that the cultures of the world are becoming more and more interconnected while the business world is becoming increasingly global. Thus, there is a greater need for effective international and cross-cultural communication, collaboration, and cooperation. GLOBE has developed an integrated and cross level theory of the relationship between cultural values, practices, leadership, and organizational and societal effectiveness. The literature review section provides evidence that culture influences many aspects of leadership, industry, and organization. It explains the understanding of interaction between cultural influences on organizational leadership and the impact of societal culture and industry on organizational cultures. ...
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...Professor: Hans Hahn Summer Semester 2014 Cultural Dimensions of Geert Hofstede: Analysis of Colombia 10.06.2014 Soraya A. Suarez I. Register Number: 969800 Darmstädter Landstr. 64 60598 Frankfurt Tel: 0176- 708 59654 E-mail: sorayasuarez@gmail.com Cultural Dimensions of Geert Hofstede: Analysis of Colombia 2 Content 1. Introduction............................................2 2. Culture.................................................3 3. Colombia................................................5 4. Cultural Models and Cultural Dimensions.................9 4.1 Geert Hofstede's Cultural Dimensions.................9 4.1.1. Power Distance Index...........................10 4.1.2. Uncertainty Avoidance..........................12 4.1.3. Individualism vs. Collectivism.................13 4.1.4. Masculinity vs. Femininity.....................15 4.1.5. Long vs. Short-term Orientation................16 4.1.6. Indulgence vs. Restraint.......................17 5. Conclusion.............................................20 6. References.............................................21 Table of Figures Colombia Facts & Figures...................................6 Colombia Location, Flag and Coat of Arms...................8 Colombian Population According to Ethnocultural Identity..11 Colombian Culture through the 6-D Model...................13 Cultural Dimensions of Geert Hofstede: Analysis of Colombia 3 1. Introduction With the arise of globalization, the issues about...
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...LETTER OF TRANSMITTAL May 31, 2008 Mr. Retd. Cdr. Tabassum Teacher, Organizational Behavior Bahria University Karachi. Sir: We herewith present our “Term Report” authorized by you as a requirement for this course. In this report, we have tried to provide analysis on organizational behavior of NIB Bank. We hope we have covered all that was required for the report. If there be any clarification demanded, we would appreciate a call from you to our group members. Sincerely, Maaz Khalid Muhammad Usman Badar Muhammad Zain ACKNOWLEDGEMENT In the name of “Allah”, the most beneficent and merciful who gave us strength and knowledge to complete this report. This report is a part of our course “Organizational Behavior”. This has proved to be a great experience. This report is a combine effort of, Maaz Khalid, Muhammad Usman Badar and Muhammad Zain. We would like to express our gratitude to our organizational behavior teacher Mr. Retd. Cdr. Tabassum, who gave us this opportunity to fulfill this report. We would also like to thank our colleagues who participated in a focus group session. They gave us many helpful comments which helped us a lot in preparing our report. HISTORY OF THE NIB BANK: NIB Bank Limited started as NDLC-IFIC Bank Ltd. which was incorporated in March 2003 as a public limited company. It started operations in October 2003 when all assets, liabilities, rights and obligations of the former National...
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...inception in the early 1990s, the Global Leadership and Organizational Behavior Effectiveness (GLOBE) project has investigated the complex relationship between societal culture and organizational behavior. The focus of this paper is on leadership, specifically what we know and have learned from the GLOBE project so far. Among other findings, we demonstrate that national culture indirectly influences leadership behaviors through the leadership expectations of societies. In other words, executives tend to lead in a manner more or less consistent with the leadership prototypes endorsed within their particular culture. In turn, leaders who behave according to expectations are most effective. We also found that some leadership behaviors are universally effective such as charismatic/value-based leadership; others are much more culturally sensitive such as participative leadership. Finally, we identified truly superior (and also truly inferior) CEOs by the degree to which their behaviors exceed (or fail to meet) their society's expectations. All in all, understanding national culture gives us a heads-up as to which kinds of leadership will likely be enacted and effective in each society. We believe that the GLOBE journey has helped us understand the complex, tricky, and fascinating relationships among societal culture, organizational behavior, and leadership processes. This paper is a celebration of twenty years of collaborative work conducted by more than 200 researchers and it summarizes...
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...Case Analysis: Chantale and Clinton Call for Service Case Question: What were Chantale and Clinton's service expectations? Identify and explain the cultural, social or personal factors that may have influenced the development of these expectations? According to the case, we can easily find that for purchasing stage, Chantale and Clinton want to buy an energy saving and good functional refrigerator which has no freezer but more space to store food. And for post purchasing stage, they expect to receive a timely and comfortable maintenance service. The aim of marketing is to meet and satisfy target customers’ needs and wants better than competitors. Therefore, we need to identify the expectations of the Rileys step by step. Culture Factor Culture factor is the most fundamental determinant of a person’s wants and behavior. Chantale and Clinton had been living in Montreal since 1980. Both of them are professional consultants. Depending on their career, they desire for material comfort, efficiency, practicality and suitability. Therefore, they want to buy a refrigerator which has more space and no freezer since they already owned a separate freezer. And moreover, they hope to receive best after-sales service, which they mentioned as customer-oriented. Social Factor Social factor is separated into three groups: reference groups, family and social roles and statuses. In this case, we know that because Chantale worked for the Canadian Company, which is one of the largest...
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...each countries in managing the leadership culture. Due to globalization, organizations face many changes. It is such as changes in behaviour and technology. Steffi Biester had said that “Value the differences but also discover the similarities and then learn from one another, start to understand each other and start to change perspectives.” Leaders need to change their style for a certain purpose. By investigating two different cultures, we can see the ways that the organizations adapt the culture in their organization. It is important for multinational companies (MNCs) to be knowledgeable and improve their working strategy to stay in the right side with the cultural changes. 2.0 Introduction to Leadership And Culture Leadership come from the word leader which means an individual who are the leaders in an organization. Leadership also is the process of influencing the members of the organization. It may involve goal setting and become the person who give information and guide the employees in achieving those goals. In the process of achieving goals, the leader must lead the employees to make sure they are in the right path in doing their task. A quote from John Maxwell, “Leader become great not because of their power, but because of their ability to empower others”. Culture can be defined as characteristics and knowledge of a particular group. Some people say that cultures are norms and belief. Each country has their own culture. It may include language, attitude and religion...
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...The Regency Grand Hotel Case Study: A Managerial and Socio-cultural Approach ------------------------------------------------- | | | | | | | | | | | | | | | | | | | | | | | | | | | Executive Summary This analysis reviews the case study of The Regency Grand Hotel following a recent change in the upper management and implementation of a new organisational strategy which has led to the performance deterioration and the increase in customer complaints. The problems are analysed in light of a diverse range of theories and scholarly views regarding the impact of potential factors on organisational performance and profitability foresights. Through theoretical and empirical research, the authors have focused on leadership styles, and the cultural and societal values to analyse the problems at The Regency Grand Hotel. The analysis undertaken brought about a wider and clearer image of the situation both as a whole (macro) and in terms of dissected attributes (micro). The macro problem revolves around cultural differences and imposition of a participative leadership style that did not associate with the socio-cultural dimensions of the organisation. In essence, the case study lead to a common platform entitling that cultural backgrounds and societal factors are the most important factors to be considered before enforcing any managerial strategy. Moreover, a certain level of hierarchy is quiet indispensable in organisations...
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...markets, building a marketing orientation it is indeed a significant contributor to the company's performance. © 1997 Elsevier Science Inc. INTRODUCTION Recent studies [1-3] have tried to collect empirical evidence to investigate whether the adoption of marketing Address correspondence to Dr. George J. Avlonitis, Athens University of Economics and Business, Department of Management Science and Marketing, 76 Patission Str., Athens 104 34. Greece. orientation leads to better performance in the market. However, the way that marketing orientation is conceptualized tends to differ. For instance, while Hooley, Lynch, and Shepherd [1] conceptualized marketing orientation as a set of specific beliefs that form a certain company attitude/culture, Narver and Slater [2], as well as Kohli and Jaworski [3], explained the concept as a certain behavior. Furthermore, most of the available empirical investigations of the association between marketing orientation and company performance tend to draw general conclusions about this association as no effort has been made to examine the nature and the importance of this association in specific market environments (e.g., industrial markets vs. consumer markets). Thus, reviewing the existing literature on marketing orientation and company performance, two major questions Industrial Marketing Management 26, 385-402 (1997) © 1997 Elsevier Science Inc. All rights...
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...An Analysis of the Culture of an Organization Student’s Name University Contents 1.0 Background to the Organization...........................................................................................3 2.0 Theoretical Framework.........................................................................................................4 3.0 Discussion of Central Topic..................................................................................................6 4.0 Conclusions..........................................................................................................................13 References..................................................................................................................................15 An Analysis of the Culture of an Organization 1.0 Background to the Organization Every organization has a personality that is unique, that individual character in the society is its culture (Barker, 2010). My company of choice for analysis is The Hongkong and Shanghai Banking Corporation (HSBC). I have used this bank to discuss the central topic in my report.As I have found it to have a strong corporate culture that has continued to improve its efficiency, value, performance and ratings over the years. HSBBC is a privately based organization; it was incorporated in 1865 with a primary objective of increasing trade and commerce between Europe and China. The headquarters of HSBC are located in London...
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...Rapport Management in Thai and Japanese Social Talk during Group discussions Ataya Aoki Abstract According to Hofstede’s (2003) often quoted survey, Japanese and Thai cultures rank high on the collectivist scale and both cultures attach the greatest importance to group harmony. Accordingly, we should see similar characteristics in Japanese and Thai speakers during discussions within their respective social groups. However, this is not the case. This paper examines social talk during the task-oriented interaction of Japanese and Thai speakers. The analysis focuses on how the speakers of Japanese and Thai present themselves and construct rapport in casual group talk. Using the concept of consciousness deployed in ‘idea units’ (Chafe, 1980, 1994) and some semantic considerations, I identify three major differences in rapport construction between Japanese and Thai speakers. First, Japanese participants prefer to build common ground through discussion of communal topics and through dealing with the comprehensiveness and the orderliness of the situation, whereas Thai participants incline toward individual-oriented topics and independent styles of talk. Second, the Japanese show a preference for using softening devices and conventionalized expressions in group discussion while the Thais tend to use intensifiers and spontaneous expressions to indicate involvement and create a friendly and fun atmosphere. Third, the Japanese like to demonstrate the minimization of self and the...
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...Agenda Introduction • Historical background of the company • Mobile communications market players Vision & Mission Organizational Culture • Main characteristics • Main factors affecting corporate culture • Culture levels • Culture levels Leadership Style & Management Profile Organizational Structure Change Management • Main forces • Categories and change intensity • Methodogy Agenda Organizational Image SOWT Analysis •Social Environment PEST Analysis •Task Environment Porter’s Five Forces Analysis •Internal Environment Value Chain Analysis Products & Services •Voice •Data •Smart Net Customer Profiles & Expectations •Consumer •Business Recommendations Prepared By Ahmed Farouk Mohamed Ahmed Abdel Aty Saadeya Nour Adham Adel Osama Abdel Razek Amr Ibrahim Historical background of the company Etisalat is a leading international telecom company operating in 18 countries around the world. Egypt is one of the countries where operation was launched in May 2007 as the first 3.5G operator. Etisalat’s entry to the Egyptian market ushered in a new era for the telecom industry. Etisalat Misr introduced for the first time to the market a host of 3.5G services, such as video calling, mobile TV, mobile broadband internet and data services. In a bolder step, 3.75G was introduced and assumed absolute market leadership in providing the fastest broadband internet in the market through USB modems and 3G mobile handsets. Etisalat’s entry brought to...
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...globalization surges and the world becomes much more smaller than before. This globalization accelerates having a cultural engagement. There are some uncommon things in previous years that emerge because of globalization such as: the multicultural organization, branches operates in far countries from the original, etc. Approaching these two phenomena needs good strategies since with the variation of culture, all practices may vary along with the HRM practices. Several literatures are reviewed. All of them reached the same result that foster the claim of: diverse culture will have a huge impact on the HRM practices. This paper applied the Hofstede’s Cultural Dimensions theory for exploring cultural dissimilarity across countries. Results reached reinforce the claim: human resources professionals changes their practices with the culture differences in the countries they want to become better at. Keyword: Human Resources Management, Hofstede’s Cultural Dimensions theory, culture, globalization Contents Abstract ii 1 Contents iii 2 Introduction 1 3 Body 2 3.1 Definition of Culture 2 3.2 Definition of Human Resources Management 2 3.3 Hofstede`s Cultural Dimensions 2 3.4 Impacts of Cultural Dimensions on HRM Practices 4 4 Conclusions 7 5 References 8 Introduction With the continuity of the world, the effectiveness of...
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...INTRODUCTION……………………………………………..…4 * STRATEGIC ANALYSIS……………………..……………..…7 Action Oriented Roles People Oriented Roles Thought Oriented Roles * CONCLUSION ……………..………………………………….10 * SOLUTIONS AND RECOMMENDATIONS………………...11 * REFERENCES………………………………………..…………12 * BIBLIOGRAPHY……………………………………..…………13 Abstract This report is a reflection on the task of the team that made based on business enterprises Primark & AngloAmerican. In it, describe the functions and decisions to develop into the conversation. In addition, this report will provide information about how group work, which describes our example, the information handled within the. In the first part (introduction), I will study the development of "group work" in general. I will give definitions each of the functions and key definitions have been used on the essential things we need to know to work in groups. This study is something objective, based on information I will share. In the second part (strategic analysis), I will explain our experience in the group in general and my own, with a case study on business we already mentioned above, Primark & AngloAmerican. I will give all the information and opinions about them. This study is somewhat subjective, because the opinion of every one of us on them. In the third part, I will give recommendations and, if necessary, possible solutions to try to improve our skills within the group....
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