...Roles and Functions Paper HCS/325 Healthcare Management Facilitator: Hanna Matatyaho Abstract As healthcare continues to evolve it is becoming more and more important to have good managers. Managers must aim to keep up with, improve efficiency, and productivity in their healthcare organization. All managers should want to help their organization they are working for succeed and perform their best by utilizing as many resources as possible. Healthcare managers should recognize problems, opportunities, make decisions, and take appropriate action when necessary (Lombardi and Schermerhorn, 2007). Planning, organizing, controlling, and leading the four major functions in healthcare management. I will discuss these functions and how they relate to healthcare settings. Four Functions Healthcare organizations can be dynamic and complex. These types of organizations need managers that can provide leadership, supervision, and coordination of its employees. They are needed to ensure that organizational tasks are carried out, thus making sure that the organization can achieve goals and much needed resources (Thompson, Buchbinder, Shanks, n.d). These four functions; planning, organizing, control, and leadership are needed because of the vast scope of services healthcare provide, and the different administrative and support services that are needed to enable the delivery of clinical services. Planning helps a manager set a direction and determine what needs to be accomplished...
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...This paper explains vital techniques that should be used in health care settings for effective communication within health care organizations. Effective communication is a key asset for the success of any health care organization. The first technique that will be explained is verbal communication skills for health care job settings. This kind of communication is aimed at every employee in this type of job setting, because the focus to being committed to adhering to medical problems involves examining what the cause of that problem is to better work to find a solution. Effective verbal/listening skills to patients/consumers shows that you as an employee in the health care setting are interested in finding a solution to the problem if there is one, or maybe the person just needs someone to talk too. Verbal communication skills are not just a one person communication technique/skill, and patients or consumers must be inclined to listen to the employee too. When you show a person that you have verbal/listening skills they will feel more comfortable sharing their situation with you. Next this paper explains different forms of written communication and why this form of communication is effective in health care job settings. There are different forms of written communication such as memorandums, reports, news paper articles, emails, and phone text. Memorandums are an effective communication technique because management can efficiently communicate among other teams of management...
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...Roles and Functions MELISSA SPENCER HCS/325 June 24, 2013 Kathy Lawrence Roles and Functions There are four main different functions that a manager will practice in a health care setting. These four functions are organizing, planning, controlling and leading. “Organizing is the process of assigning task, allocating resources, and arranging and coordinating the activities and groups to implement groups; planning is the process of setting performance objectives and determining what actions should be taken to accomplish them; controlling is the process of measuring the work performance, comparing results to objectives and taking corrective action as needed; leading is the process of arousing people’s enthusiasm to work hard to fulfill plans and accomplish objectives” (Lombardi & Schermerhorn, 2007, ). As a manager in a previous job, I do know that with my personal experience that most of the time the four functions of management basically overlapped each other or they were not done in order. As managers, we can be so caught up in the task that we are doing that it isn’t recognized that these functions of management are not being done correctly. During this previous job, I did tend to notice that something just wasn’t functioning properly. I began to slow down my routine to see if I could find where the flaw was in my managing. When it came to the function of controlling I found that is where I had some problems going on. Once, I readjusted what I was doing; my management...
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...Roles and Functions Marketta Kemple HCS/325 05/09/2016 Roles and Functions The functions of management in a healthcare setting would be planning, organizing, staffing, controlling, directing, and decision making. In order for a manager to plan in a healthcare setting this requires the manager to set a direction and determine what needs to be accomplished within the organization which involves being able to select priorities and determine how those results will be achieved. Organizing in the healthcare setting the manager will be focused on the overall design of the organization for which the manager is responsible. The manager will determine positions, the teamwork assignments, and distribution of authority and responsibility which are critical components. After all, organizing deals with allocating and configuring resources in order to be able to accomplish any goals that are being set by that manager. When it comes to staffing the manager is developing and maintaining the workforce through various strategies and tactics. As a manager you are leading to show other employees to follow your lead and direction in order for them to be able to take on their responsibilities yet along move forward within the company. Controlling involves the manager monitoring the staff activities and performance while taking the appropriate actions for corrective action to increase performance. Directing gives the manager the ability to focus on initiating action in the organization through...
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...Written by: Erica Duncan HCS 325 February 1, 2016 Effective Communication Paper Written by: Erica Duncan HCS 325 February 1, 2016 Effective Communication Paper Effective Communication Paper In this paper I will discuss effective communication in the workplace setting. Effective communication is the measure used when delivering information to a distinctive person or group by way of non-verbal and verbal communication. In today’s health care organizations they are trying out a mixture of forms of communication structures. These structures will help in the journey to improve patient care, increase productivity, and cutthroat advantages (Lombardi & Shermerhorn, 2007, p.53). Several organizations use traditional communication patterns such as divisional, functional, and matrix structures. However, some still use nontraditional patterns such as networking, teamwork, and “boundaryless” organizations (Lombardi & Shermerhorn, 2007, p.53). Countless of new managers must first follow traditional policies and routines already established by former managers or upper management before creating their own. The formal organizational structure is known as the official structure. This structure shows the way the organization is designed to function. There are organizational charts designed to help describe how an organization should work. In the chart it shows the division of work, which is the different positions or titles and what they are responsible for. The chart also shows...
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...I work for a small vocational college. Although the student population has grown since we opened the doors and started classes two years ago, the college is still considered a mom and pop college in comparison to the larger vocational colleges that we compete with. However, when it comes to communication, size does not matter. I enjoy working for my employer and most of my co-workers, although, we do have a few pitfalls when it comes to communication. One of the most effective techniques for sharing information and ideas is meeting face to face to brainstorm. Brainstorming meetings can be very effective if it is planned the right way. It is important for all members of the team to come prepared with their ideas in writing. Being prepared eliminates long meeting with poor results. The most effective technique for sharing information is a group meeting. It is important to create a memo and send an email to reiterate the information shared in the meeting. This will ensure that everyone is in the loop on the information that was discussed in the meeting. I imagine that all companies have pitfalls when it comes to communication. The key is to recognize the pitfalls and make necessary changes to improve communication. One technique that is very ineffective is the word of mouth technique. An example of the word of mouth technique is an informal meeting between management and a few staff members. During this informal meeting a discussion of new policy and procedures is addressed....
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...Management Roles and Functions Health care managers experience many opportunities and challenges on any given work-day. However, they must remain focused on the constant changes, demands, and expectations of the organization. This article will explore the roles and functions of health care managers. What the most significant aspect related to health care management is, and my personal goals associated with it. A manager is a person in an organization that provides support and is culpable for one or more people. The four main functions of a health care manager are 1) Organizing: a process of assigning tasks, allocating resources, and arranging and coordinating the activities of individuals and groups to implement plans (Lombardi & Schermerhorn, 2007). 2) Planning: a process of setting performance objectives and to determine the best course of action. 3) Controlling: a process of measurement for work performance, comparisons of results vs. objectives set, and making corrections when needed. 4) Leading: a process of getting people enthused and encouraging them in order to accomplish goals and objectives. Other functions and roles are also required of a health care manager. They include utilizing resources to accomplish organizational goals, and sharing responsibilities with other upper management to gain the result of high performance. Often a manager will be responsible for planning meetings, work schedules, gathering ideas for improvement...
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...Superior health services A business Proposal to inprove efficency and customer satisfaction Proposal Number: HCS325-01 Executive Summary Background Superior health services is delighted to put together this proposal for services to aid Health Care Resources, Inc.in achieving its goals for improving customer satisfaction through teamwork by providing training and post-training support the increase volume of patient calls. We have partnered with dozens of health care organization throughout the Southeast—health care organization committed to improving the customer experience through feedback, accuracy of information, and updated technology. Superior health services is a noteworthy health care management company located in Houston, Texas. Focusing on teamwork in the department we close the gap between customer experiences and improving efficiency. We offer various programs that will streamline operations that are enriched with essential business techniques. We have specialists who are trained in business styles that increases productivity and customer service. Objective Health Care Resources, Inc. is in need of skillful recommendation that provide methods to improve response time for customer questions, improve upon weakness in customer satisfaction and improve efficiency. Due to the increase in call volume in past year, Superior health services must find ways to improve CSR (Customer service representatives) efficiency using current staff and the additional...
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...Effective Communication Paper Mashanda Graham HCS/ 325 May 6, 2013 Effective communication in any organization can truly be depicted by the culture and structure of the organization itself. Organizations of all sizes maintain some form of organizational structure, which plays a role in the effectiveness of the communication distributed both in and outside of its walls. This paper explains vital techniques that should be used in health care settings for effective communication within health care organizations. It’s essential for an organization to use different and effective communication methods within the structure such as oral communication technique, forms of written communication, and visual communication skills. Although I do not currently belong to an organization, below are some of the communications techniques that I choose to describe. Organization communication is a crucial advantage to any success within health care organizations. The first technique that will be explained is verbal communication skills for health care job settings. This kind of communication is aimed at every employee in this type of job setting, because the focus to being committed to adhering to medical problems involves examining what the cause of that problem is to better work to find a solution. Effective verbal/listening skills to patients/consumers shows that you as an employee in the health care setting are interested in finding a solution to the problem if there is one, or maybe...
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...Effective Communication Paper Within our organization in the finance department we use the Optumn Matrix structure. This allows our department to be more interactional with in our operations. We have been able to increase flexibility in our meeting for the demand of different changes within our organization. Our billing customer service has gotten better survey reviews from our patients and vendors. Because we do have to remember to stand by our billing department, name which is “Family Healthcare Service” or “Family Home Hospice”. But, that’s just a few example of how well this structure is working for us. When it comes to sharing, change, or anything else to our employees at FHS/FHH; we do it in a few different ways. To ensure that delivery is successful. We start out by having a meeting. Which we already do monthly meetings, but, if something comes up that needs our immediate action or attention. We will call another meeting as needed. We then follow up with an e-mail not only about the minutes from our meeting, but going over everything in detail, consisting of the new changes and what’s expected from everyone. If any new changes need to be passed onto our patients then we mail out flyers/letter for them as well as flyers in office, or send them with the medical staff to deliver as they make their home visits. During these processes, we have seen the information to better get across if we present the information to the patients when the medical staff...
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...Health Care Utilization HCS/235 July 22, 2012 Health Care Utilization According to Andersen (1995) there are three main factors that determine the utilization of health care. Andersen created a model that states predisposing factors, enabling, and need for medical treatment determine if a person will use the medical that is available to them. These factors are grouped into two categories, mutable and immutable. If a factor is considered immutable it cannot be changed. Mutable factors are generally unchangeable only on a temporary basis and can only be changed if effort is out fourth by the one in need. Additionally, Rosenstock and Becker’s health belief model reveals people will seek out medical care if they perceive themselves to be susceptible to health problems, believe their health problem is serious, believe treatment or prevention is cost effective and worth the time, and are able to seek out health care service (1995) influence one’s decision to utilize health care. In the case of John Q, he is a male who lives in a rural area. Although he works fulltime he is in the low income range and qualifies for government insurance through Medicaid. In this scenario, John suffers from high blood pressure and has a family history of poor heart conditions. While seeking a primary care physician John discovers the closest physician that accepts Medicaid is 40 minutes away. John relies on public transportation or carpooling with a friend to commute. With John’s family medical...
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...Medication Report Hope Mares CSUSM Nursing 325 Abstract To further apply pharmacologic concepts and broaden understanding of drug therapy, students are required to write-up a comprehensive report on two medications administered to one of their patients. At least one of the medications had to be an antiarthymic and part of the patient’s scheduled drug list. Students were asked to describe the etiology and pathophysiologic process that this drug is prescribed to correct in the patient. Also to describe the mechanism of action for these drugs, as it is indicated for the patient. Review common adverse reactions for these drugs as well as a list of additional medications and drug interactions they may occur. Finally any special nursing administration considerations regarding the drug and an education plan to discharge the patient on. My patient was admitted into the hospital after an accidental fall. She was on two medications that I was intrigued to find out more about. The first was digoxin...
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...HCS 325 (Health Care Management) Complete Course https://hwguiders.com/downloads/hcs-325-health-care-management-complete-course/ HCS 325 Week 1 HCS 325 Week 1 Individual Roles and Functions Paper HCS 324 Week 2 HCS 325 Week 2 Individual Effective Communication Paper HCS 325 Week 2 Team Organizational Structure Presentation Audience and Action Plan Part I HCS 325 Week 3 HCS 325 Week 3 Individual Importance of Teams HCS 325 Week 3 Team Organizational Structure Presentation Communication Methods HCS 325 Week 3 Team Organizational Structure Presentation Formal Bibliography HCS 325 Week 4 HCS 325 Week 4 Individual Motivational Methods Paper HCS 325 Week 4 Team Organizational Structure Presentation Action Plan, Part II HCS 325 Week 5 HCS 325 Week 5 Team Organizational Structure Presentation HCS 325 (Health Care Management) Complete Course https://hwguiders.com/downloads/hcs-325-health-care-management-complete-course/ HCS 325 Week 1 HCS 325 Week 1 Individual Roles and Functions Paper HCS 324 Week 2 HCS 325 Week 2 Individual Effective Communication Paper HCS 325 Week 2 Team Organizational Structure Presentation Audience and Action Plan Part I HCS 325 Week 3 HCS 325 Week 3 Individual Importance of Teams HCS 325 Week 3 Team Organizational Structure Presentation Communication Methods HCS 325 Week 3 Team Organizational Structure Presentation Formal Bibliography HCS 325 Week 4 ...
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...HCS 325 Week 1 Individual Assignment Roles and Functions Paper Get Tutorial by Clicking on the link below or Copy Paste Link in Your Browser https://hwguiders.com/downloads/hcs-325-week-1-individual-assignment-roles-functions-paper/ For More Courses and Exams use this form ( http://hwguiders.com/contact-us/ ) Feel Free to Search your Class through Our Product Categories or From Our Search Bar (http://hwguiders.com/ ) Roles and Functions Paper Today’s health care needs a manager who has understanding of management and the skills needed to manage within the health care environment. This management refers to activities included in planning, organizing, leading and controlling of an organization. The manager must respond and adapt to the changes in an organization required by the needs of the patient population it serves. Managers must be accountable not only in decision-making, but productivity, cost containment, safety, confidentiality, etc. An effective manager must be accountable, create a quality work environment, and understand the value of a diverse workplace as well as other important functions that contribute to effective management. Although the roles of manager vary, all managers in any health care organization or any organization for that matter must manage effectively using the management process, being accountable for themselves and others, using the principles of effective time management, networking, recognizing and supporting the department...
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...vanek-140512-620-thumb-620xauto-370865 Capitals forward Alex Ovechkin skates amid a drill at the group's preparation camp on Friday in Arlington, Va. In the first place year Capitals mentor Barry Trotz needs Ovechkin to turn into a more finish player and the initial phase, in the seat manager's eyes, is to recover the Russian objective scorer on the left wing. (Scratch Wass/Associated Press) Alex Ovechkin moved again to left wing by new mentor Barry Trotz As though he knew the inquiry was impending, Alex Ovechkin grinned when asked what his new mentor needs him to take a shot at. "On backcheck?" Ovechkin said from Arlington, Va. An alternate season, an alternate opportunity to discover whether one of the class' most gifted objective scorers can genuinely assist some all the more on resistance. The Washington Capitals opened preparing camp Friday with new mentor Barry Trotz, who says he'll work, as different mentors have before him, to make the three-time group MVP into a more finish player. On the off chance that Day 1 is any evidence, Ovechkin sounds prepared to be a co-agent understudy. "On the off chance that you need to be great," he said, "you need to chip away at everything." Step No. 1, as Trotz had shown at one time, is moving Ovechkin once more to left wing, turning around a seismic movement under past mentor Adam Oates. Ovechkin headed the NHL with 51 objectives keep going season playing generally on the right, however his in addition to short was less 35, and...
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