Effective Communication Shelly Roberts University of Phoenix Trends with sharing knowledge within health care organizations settings have a widening array of resources that are inside and outside the company. This widening array can be co-workers, consultants, off-site employees, and/or other resources. In order for the organization to be successful sharing knowledge is critical, however the boundaryless form the organization takes it could be contacts outside and inside the organization. There are many techniques that an organization can utilize for sharing information and ideas in an effective manner. However there are some ways that can be ineffective. Another thing that needs to be taken into consideration is how technology impacts this process of the sharing of ideas or knowledge in formulating solutions to problems. The ways in which the organizations that I currently am employed at shares knowledge or involves employees in formulating solutions to problems is done in different ways. Primarily the way to share this information at my place of business is through a program called CRM through Microsoft. Basically all workflows and case management are located through this program. They are also tracked through this program. The technique that’s been the most effective for sharing information and ideas has been team meetings or through e-mail. The technique that was the most ineffective was verbal communication. This was ineffective due to everyone’s interpretation was a little different therefore when this idea was shared to another the idea or knowledge had things missing from as it was told down the line. The work environment that I work in is actually a health care work