...Assignment 1: Hershey’s Sweet Mission Rose-Marie Waters Dr. Robert Waldo Human Resource Management Foundations – HRM 500 Week 3: April 22 – April 28, 2013 Recommend the redesign of Hershey’s performance management system to appeal to the diverse groups that it employs. Hershey has redesigned its performance management system to appeal to their diverse group of employees, specifically the “millennials”, by implementing a “bottom up” style of performance management. Millennial generation employees are defined by their birthdate. A millennial refers to someone who was born after 1980. Currently, this group comprises one-third of the American workforce and will soon become the majority as they come of age. Millennials have expressed a desire to pursue work that is personally meaningful; they resist corporate hierarchy, are eager for challenge, desire autonomy, and are accustomed to getting work done in a variety of environments. When corporations like Hershey understand what motivates employees, like the millennials, they are better able to set mutual expectations for success. This is what Hershey has embraced with the bottom up performance management system. This bottom up approach allows employees to set their own goals and track progress on projects throughout the year. (Noe 2011, pg. 56) In order for the bottom up system to be effective the employee must understand the company’s goals and the strategy for achieving those goals. Employees must also understand what...
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...Hershey’s Sweet Mission Nekima M. Gilliam Dr. Linda Force HRM 500 November 3, 2012 Introduction The Hershey Chocolate Company is a leading provider of chocolate and other confectionary products. A few of the names of candies they produce are the Hershey Kiss, Almond Joy, Mounds, Peanut Butter Cups, Kit Kat, and other candies. Recommend the redesign of Hershey’s performance management system to appeal to the diverse groups that it employs. Hershey currently employs a diverse group of employees. Hershey’s current management system is effective and has helped in the success of the company’s revenue. The current management system relies on the baby boomers and the younger employees to train or be mentors for new employees. The new employees usually are in the early twenties and are eager to learn the details of their job. Although the current management system is working, the ever changing labor force brings about a large number of individuals whom are willing to work and able to work. Older people want to work as, so does this mean that Hershey will not considering an older person for employment with their company? Older people are willing and able to learn new technology (Noe, Hollenbeck, Gerhart, and Wright 2011). Despite myths to the contrary, worker performance and learning do not suffer as a result of aging (Noe, Hollenbeck, Gerhart, and Wright 2011). Performance management system should be designed to take into consideration what makes a job of...
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...Hershey's Sweet Mission Strayer University Human Resource Management Foundation HRM 500 Dr. Brett Gordon April 20, 2011 Hershey's Sweet Mission Introduction There has clearly been an evolution of the workforce as we knew it. There have been a number of factors that have contributed to these changes. Some of which are changes in the economy, company restructuring, globalization and technology. The changes in the workforce have led to the complete revision in the culture of some organizations. Now let’s take a look at some of the changes we have seen within the workforce. One major shift that we see in the modernized workforce is a change in demographics. There has been an increase in diversity of the workforce including age, race, ethnicity and gender. Another difference we have seen is the change in skills required to perform jobs. Technology has played a role in changing the way jobs are performed, the length of time it takes to complete a job, and the knowledge required to do the job. Organizations have had to find ways to manage the changes in the workforce in order to remain competitive in today’s marketplace. In this paper we will look at the Hershey Company, and ways that it has utilized to help manage these changes. We will look at ways to redesign Hershey’s performance management system to include diversity. We will also look at Hershey’s value system particularly focusing on how employees could interpret them in relation to their...
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...“Hershey’s Sweet Mission” Instructor: Matthew Gonzalez Course: Human Resource Management Foundation Date: April 19, 2012 Abstract In my formal research I will recommend the redesign of Hershey’s performance management system to appeal to the diverse groups that it employs. I will analyze how I would interpret the values that Hershey embraces in relation to my role, if I were a Hershey employee. My research will also discuss the trends identified in the chapter and describe which one may impact Hershey the most. Lastly, I will describe the effects that mentoring could have on integrating values into the Hershey culture. Recommend the redesign of Hershey’s performance management system to appeal to the diverse groups that it employs. Because Hershey’s employs such diverse groups it could benefit from knowledge workers. Organizations need a management style that focuses on developing and empowering employees. (Noe, 2011) Knowledge workers are employees whose key contribution to the organization is specialized knowledge, such as knowledge of customers, a process or a profession. Employees are then held accountable for products and services, and in return share losses and rewards. (Noe, 2011) When an organization competes for employees, depend on skilled knowledge workers, or are in need of a workforce that cares about customer’s satisfaction...
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...Hershey’s Sweet Mission The Hershey Company is the number one chocolate and non- chocolate confectionary manufacturer in North America (www.datamonitor.com). Founded in 1894 by Milton Hershey, the Hershey Company has managed to withstand the ever changing economy and manage its workforce in a way that has resulted in extreme success. Companies often undergo organizational restructure as a means to keep up with today’s shifting workforce and in an effort to attract and maintain the best talent. Especially in the United States, which is now being considered the world’s melting pot, the workforce is becoming much more diverse and great effort is required to address these changes. This paper discusses recommendations for the redesign of Hershey’s performance management system in order to appeal to its diverse workforce. Also discussed is how an employee would interpret the Hershey Company’s values in relation to their role. Workforce trends will be examined and how they could impact Hershey. Finally, the mentoring program that Hershey has implemented will be discussed along with the effects that this program has on integrating the culture at the Hershey Company. Recommend the redesign of Hershey’s performance manageir ment system to appeal to the diverse groups that it employs. A performance management system is a system put into place that makes certain that the employees’ outputs and activities align with the goals of the company or organization (Noe et al, 2011)...
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...Assignment 1: Hershey’s Sweet Mission Lauren Edmondson Dr. Matthew Gonzalez Human Resource Management Foundations – HRM 500 April 28, 2013 Introduction Milton S. Hershey came from humble beginnings were he expired several disappointed business attempts, however this did not hinder his determination and gave him a more focused driver to start his business. After dropping out of school at age 14, Milton S. Hershey began apprenticing with a confection making which triggered his love of candy making and also was the beginning of the company that we have all grown to love, Hershey’s. In 1900, the first Hershey’s bar was presented to the world and is a continued favorite amongst American’s today. The Hershey’s Company became a success through the support of local townspeople and farmers, which solidified the philosophy that Milton S. Hershey believed in and a motto that the company continues today. Milton Hershey believed that workers who were treated fairly and who lived in a comfortable, pleasant environment would be better workers and at this time he was determined to build a town, not just a company (Hershey’s, 2013). As a result of his philosophy he was determined to establish an infrastructure to take care of the people who were employed by his company, from which built housing for executives and ordinary workers alike, schools, churches, parks, recreational facilities and a trolley system. Hershey’s concern for the welfare of the people in his community provided...
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...Fundamentals of Human Resource Management (HRM500) Assignment #1 – Hershey’s Sweet Mission Student: Cheryl L. Simpson Professor: Dr. William Clampitt 22 January, 2012 Recommend the redesign of Hershey’s performance management system to appeal to the diverse groups that it employs. (Bohlander & Snell, 2004) High Performance Work System (HPWS) is defined as a set of management practices used to create an atmosphere within an organization where the employee has more involvement and responsibility. More precisely, HPWS has been defined by Bohlander et al (2004) as “a specific combination of HR practices, work structures, and processes that maximizes employee knowledge, skill, commitment and flexibility” (Bohlander & Snell, 2004). An approach that Hershey’s could use to appeal to the diverse groups that it employs would be to utilize knowledge workers, such as indicated by Noe et al (2011) in the case study in the form of mentoring. Noe et al (2011) defined knowledge workers as employees whose key contribution to the organization is specialized knowledge, such as knowledge of customers, a process, or a profession. Hershey has baby boomers that specialize in the knowledge of the customers and the process, and who are also enthusiastic about sharing what they know to the younger generation of workers, and subsequently fascinated by leaving a legacy. In order to address the younger generation’s eagerness for challenges, employee empowerment is also...
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...Strayer University HRM 500 Hershey’s Sweet Mission Human Resource Management Foundations PROFESSOR GEORGE OJIE-AHAMIOJIE JANET A. ROBBINS October 21, 2011 Introduction The Hershey Company mission involves as they stated, “winning with an aligned and empowered organization…while having fun.” (Noe, 2011) Everyone wants to have fun as you can see by my title page; I am one of those people. Milton Hershey has left his legacy in the company’s core values for many years to come. The four values identified in the mission statement are instilled in their human resource management they are as follows: * We are Opening to Possibilities by embracing diversity, seeking new approaches and striving for continuous improvement. * We are Growing Together by sharing knowledge and unwrapping human potential in an environment of mutual respect. * We are Making Difference by leading with integrity and determination to have a positive impact on everything we do. * We are One Hershey, winning together while accepting individual responsibility for our results. (Noe, 2011) (The Hershey company, 2011) . At Hershey, they have a unique heritage, iconic brands, talented employees and a company culture founded on the principles of giving back to our global community. Recommend the redesign of Hershey’s performance management system to appeal to the diverse groups that it employs Hershey’s employs many diverse groups who need to understand in-depth knowledge of the...
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...TermPaperWarehouse.com - Free Term Papers, Essays and Research Documents The Research Paper Factory Join Search Browse Saved Papers Search Home page » Business and Management Hershey's Sweet MissionIn: Business and Management Hershey's Sweet Mission Running Head: Hershey’s Sweet Mission Hershey’s Sweet Mission HRM 500 – Human Resource Management Foundations Leslie Medlock Dr. James Ziegler April 27, 2011 Recommend the redesign of Hershey’s performance management system to appeal to the diverse groups that it employs: In answering the above question my recommendations of the redesign of Hersey’s performance management system to appeal to the diverse group that they employee would be to keep their current designed performance management system. Their redesign system caters to two specific generations, the baby boomers and the younger generation. Hershey has a system in place in which the baby boomers train/mentor the new “millennial” worker (employees in their twenties) due to, “the baby boomers tend to be interested in leaving a legacy, making the world better, so they generally are enthusiastic about mentoring their younger colleagues” (Noe, Hollenbeck, Gerhart, Wright, 2011). The baby boomers are role models, coaches, and advocates for Hershey. Mentoring gives them opportunities to utilize their abilities, experience, and wisdom both to their own benefit and that of Hersey’s to guide the younger generation employed with the company. Hershey...
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...“Hershey’s Sweet Mission” 1 Week 3 Assignment #1 – Case Study: “Hershey’s Sweet Mission” Instructor: Dr. Matthew D. Gonzalez Course Title: HR Management Foundations – HRM 500 Student: Richard Cordones Date: 4-20-2012 “Hershey’s Sweet Mission” 2 1. Recommend the redesign of Hershey’s performance management system to appeal to the diverse groups that it employs. Hershey’s performance management system should be analyzed for opportunities to increase teamwork, communication and idea sharing between its’ baby boomers and Millennia’s. As the workforce changes due to globalization and an aging workforce, it is important that these two groups come together for the common goals of the organization. Millennia’s have different values than baby boomers but this does not mean they cannot work well together. The result of redesigning the performance system will be to ensure each group is recognized and rewarded for their individual contributions, as well as their team contribution. Human resources first order of business will be to get input from both groups to determine where their strengths and opportunities lie. The human resources professional can do this by having focus groups for idea sharing. Another technique would be anonymous surveys that each group can provide feedback on their work experience. Lastly, recognition and the reward system can be evaluated to ensure it is equitable and ties...
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...Hershey’s Sweet Mission Alia Dodson Dr. Juanita Murrell HR Management Foundations January 27, 2013 Hershey’s sweet mission The redesign of Hershey’s performance management I would fully recommend the redesign of Hershey’s performance management system by appealing to the younger generations. Our world is run by modern technology and fast paced workers. By employing younger workers, Hershey’s will not have to spend a lot of time and money on technology training because the younger workers are eager to learn and ready to take on new challenges. They are enthusiastic about working and jump starting their careers. Young adults will push for results because they will want to reap the benefits of moving forward with their career. The performance management system is a great tool to use because the knowledge is shared between the baby boomers (older generation) and the new millennium (younger generation). This system helps to boost morale between the two types of employees. The older generation is eager to teach the new generation everything they know to make sure all duties are performed. The new millennium workers are also eager and willing to learn and start their career at a well-known company. As part of Hershey’s mission they embrace diversity and want their employee to strive for the best both while at work and socially. It helps boost the employees’ morale throughout the company. In my opinion, the Hershey’s company could improve the quality of life for...
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...Running head: HERSHEY’S SWEET MISSION Assignment 1: Hershey’s Sweet Miss Running head: HERSHEY’S SWEET MISSION Recommend the redesign of Hershey’s performance management system to appeal to the diverse groups that it employs: Hershey’s company deals mainly with confectionary products. Their products consist mainly of chocolates and the candies. It has existed in the market since 1890’s. They market their products worldwide. My recommendation to the redesign of Hershey’s performance management would be to keep their current performance management system. Hershey’s have a redesign system that caters for different generations and more specific to two. These generations may include the baby boomers and the younger generation. In reference to these systems, they entail a situation where the baby boomers train or mentor the new recruits to the company. The main aim of this is to leave a long term legacy with betterment of the whole world. This particular system has been known to be particularly enthusiastic in mentoring the younger colleagues in order to cope with company’s policies (Wright, 2011). Hershey benefits from the baby boomers as the role models, coaches and as well as their advocates in the business and cooperate world. In terms of younger generations, the company has strategized their systems to attract the younger generations. This is suppose to offer the young generation with a lot of eagerness for challenge, self independent, achieve results in the...
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...Assignment 1: Hershey’s Sweet Mission LaToiya Beidleman Dr. Bobby Barrett HRM 500 January 27, 2013 Assignment 1: Hershey’s Sweet Mission Hershey Chocolate Company is the largest chocolate supplier in North America. Since 1894 its rich history, Hershey has created various products that has provided the company the ability to meet and exceed the desires and needs of stakeholders-consumers, employees and business partners. Hershey’s mission statement has been quite simple and straight forward, “Bringing sweet moments of Hershey happiness to the world every day.”(Noe/Hollenbeck/Gerhart/Wright) This paper will discuss the redesign of Hershey’s performance management system to appeal to the diverse groups, analyze how you would interpret the values that Hershey embraces, the trends that may impact Hershey the most, and what the effects that mentoring could have on integrating values into the Hershey culture. The redesign of Hershey’s performance management system Hershey’s four identified values demonstrate that the organization has a plan of action in place in order to meet and exceed the expectations of the employees. It is imperative for any organization, but more importantly those that are large corporations to have a standard guideline of what employees should expect. Hershey’s new redesign plan is set to appeal towards the younger generation. Although this appears like a great idea, how does this assist in appealing to the more tenured crowd? I would recommend Hershey...
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...Hershey’s Sweet Mission Hershey’s Sweet Mission This paper will explore a possible redesign of Hershey’s performance management that will appeal to the types of employees that work for the organization. It will analyze how the average Hershey’s employee might interpret the values the organization embraces in relation to their roles. It will also identify the trends in performance management systems that would most likely impact the Hershey’s organization and describe the effects that mentoring could have on integrating values into the Hershey’s culture. Redesigning of Hershey’s performance management system In redesigning Hershey’s performance management system I would suggest that they listen to their employees. In listening to their employees during the design phase, it would increase the chances that both employees and management would be likely to participate in the system that evolves. They would need to make sure that they have defined the job duties, purpose of the job and job responsibilities. Hershey’s would need to make sure that they define goals and duties with measurable results and clarify those goals in terms of the priority for their employees. Ideally management would hold interim discussions that would give employees positive and constructive feedback about their performance. Management would also need to hold performance review discussions on a regular basis which could be annually, bi-annually, quarterly or monthly. These discussions...
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...head: Hershey’s Sweet Mission Hershey’s Sweet Mission Dr. Sue Low Human Resource Management Foundations April 22, 2012 Recommend the redesign of Hershey’s performance management system to appeal to the diverse groups that it employs My recommendations of the redesign of Hersey’s performance management system to appeal to the diverse group that it employs would be to keep their current designed performance management system. Their redesign system tailors to two definite generations, the baby boomers and the younger generation. Hershey has a system in place in which the baby boomers train and mentor the new millennial worker due to, “the baby boomers tend to be concerned in leaving a legacy, making the world better, so they generally are enthusiastic about mentoring their younger colleagues” (Noe, Hollenbeck, Gerhart, Wright, 2011). The baby boomers are role models, coaches, and advocates for Hershey’s. Mentoring gives them chances to develop their abilities, experience, and wisdom both to their own advantage and that of Hersey’s to train the younger generation employed with the company. Hershey has reshaped its performance management system which is more attractive to the younger generations’ excitement for challenge, autonomy, and results, the redesign was a bottom-up effort, in which individuals within the company set goals and track progress on projects. The system measures not only business results but whether they are achieved in accordance the Hershey’s four...
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