...PROBLEM: • ABSENCE OF VIABLE ALTERNATIVE CANDIDATE to fill the position after the resignation of General Manager. Also lack of skilled labor/ Knowledge workers at Gourmet faulty hiring and no training. SOLUTION: Mr. Nawaz Chathha the CEO of Gourmet Foods is not delegating any of his authority to capable Personnel. ” seldom relies on anyone for making key decisions” He needs to delegate his authority to his capable children. He should take services from ‘ Head Hunters’ to solve the imidiate need for capable General manager .Also the CEO needs to take services from Staff managers . (He can take help from agencies for recruitment) • HIGH TURNOVER RATE AND WORK PLACE DEVIANCE among gourmet’s lower staff. “Sales people did not deal with the customers politely, took too long or often appeared to be aloof of any customer queries”….. • UNFAVORABLE PUBLICITY of Gourmet’s bakery: ‘ rat invasion’ incident at Karim Block outlet in Lahore • LOW QUALITY OF PRODUCTS AND WORK ENVIRONMENT at production facility and TRAINING OF EMPLOYEES OVERLOOKED to keep costs low. “The lower level staff in the production plants is also prone to injuries, most commonly burns,” Time is wasted as they have to take lot of time off from work in order to get healed. • FAULTY HIRING SYSTEM: ‘Experience’ and the number of recruitments by each manager were given preference instead of qualification and ‘suitability’ of employees for the required position. ...
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...through personal experiences. My primary values include integrity, respect for other people's values regardless of their age. I also believe in handwork besides being a God fearing. I credit the parenting advice and counsel that mum and dad gave me as the source of my primary values. Religious teachings have also shaped my primary values. Moreover, my teachers and friends have also helped shape my primary values. Part 2 The first ethical issue at hand is hiring the right person for the position of our company's marketing manager because my partner and I have different opinions on the best candidate for the job. The candidates in our disposal have different backgrounds academically and socially which are beneficial for our company. However, one is better positioned for this post because she has the relevant experience. The second candidate is also suited for this position because she is attracting monetary gift, which could be essential in promoting the growth and stability of our company. The problem of this scenario is hiring the best candidate for this position because the two candidates have various competencies that deem them right for the position in our company. The second problem is that the second applicant is religiously affiliated to the same faith as my partner's grandparents. Consequently, my partner's grandparents have pledged a gift of a large sum of money significant enough to form part of our starting capital. The gift pledge becomes an ethical issue because...
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...You Decide: New Sales Manager John M. Curton SOCS 350 Cultural Diversity in the Professions DeVry University May 19, 2014 In the attempt to select a new sales manager for the fiber optic cable, a manager has to look at various aspects before they can select an appropriate candidate. Managers need to know the specifics and qualifications of the job that they are hiring for. Once these areas are defined then it is time to post the job. Job postings are going to bring in a variety of possible diverse candidates those that are qualified and those that aren’t. After the allotted time for the posting has passed it’s time to review the applications and resumes that were submitted. Candidates that meet the requirements will be contacted and a phone interview will be conducted first to narrow down the selection for the in person interviews. After reviewing all of the candidates, Joyti is my choice for the position. Joyti was chosen because of her experience in managing a wireless phone company’s regional sales office and training sales people. She has a strong background in working with a diverse group of people in sales. Joyti has also demonstrated her abilities by increasing sales by 60%, which is an accomplishment in itself. That demonstrates the ability to be a quick learner and problem solver. She also demonstrates her willingness to listen to the customer and learn what they want and she is able to meet their needs. These are all important traits that are...
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...local Medical Center. At this time the facility decided to outsource not only my position but the positions of managers in 2 other departments to a worldwide company. I have a Associates in Criminal Justice, I am a certified Correctional Officer, a Certified Dietary Manager and will have Bachelor’s Degree in Business in May----a person would think I could do better. But with the job market the way it is and me being an older person—it has been very hard to find a “good job”. I am the mother of 4 daughters, 4 grandchildren with another one on the way and a wife of 32 years. I love to garden, needlepoint, sew, read and I like to try new things. I enjoy going to sporting events so much that I have purchased tickets to the Women’s National Soccer game against China in Denver in April and have also got tickets for the NCAA women’s tournament in Lincoln. I have been in management for about 30 years. I am a democratic/participate leader. I really enjoy watching my employees achieve. I love to see them excited by something new that they did and excelled at. I also enjoy seeing events and projects come together and then evaluating them to see what can be improved on. I didn’t really learn anything from the personality or the Meyers Briggs tests. The results were what expected. I am planning on using these tests, if I ever get a job where I could use this, for hiring and team building issues. I think that this would be helpful in averting crisis and also by building stronger...
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...I want to do. I’m not trying different fads to get people to come here. People come here because they know they will get great food. They also want to support someone with whom they can connect. This is my approach. Nothing more, nothing less. ” Since opening his restaurant, Andy has had a number of managers. Currently, he has four: Kelly, Danielle, Jimmy and Patrick. Kelly is a kitchen (food prep) manager who is known as very honest and dependable. She loves her work and she is efficient, good with ordering, and good with preparation. Andy really likes Kelly but is frustrated with her because she has such difficulty getting along with the sales people, delivery people, and the wait staff. Danielle, who works out front in the restaurant, has been with Andy for 6 years. Danielle likes working at Garafallo’s — she lives and breathes the place. She fully buys into Andy’s approach of putting customers first. In fact, Andy says she has a knack for knowing what customers need before they even ask. Although she is very hospitable, Andy says she is lousy with numbers. She just doesn’t seem to catch on to that side of the business. Jimmy, who is the hiring manager, has worked with Andy the longest, 10...
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...Managers who are clearly experienced and properly educated and want to be sophisticated need to have the following qualities as a manager: globalization, technology, innovation, diversity, and most importantly ethics. Managers would use globalization to expand their business globally, and to increase sales and representation of company’s existence. The use of technology is very important for a manger to know as an instinct. Technology is everywhere in today’s modern world. Managers who don’t know how to use the computer or know how to type, is really pretty much useless in reality. It is very important for managers to learn how to communicate efficiently with the use of modern technology such as chat and e-mail. Innovation is a key success point in a creative manager. Managers should always be looking for new innovative ways to do things. For example if a manger uses chat and e-mail to communicate, will a manger will be better off if they were to use social website to not only represent and market the company but communicate broadly to all employees at once. Therefore the use of social websites has 3 advantages oppose to just the use of e-mail and chat. Social websites advantages are free marketing, so the public can view what the company has wrote. Second broad communication to all employees at the same time, and third representation; making positive remarks about the business to consumers and these are few examples a manager can demonstrate innovation. Diversity is one...
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...position. Many organizations promote from within their organization instead of hiring an outsider only because of their familiarity to the company’s operations. But internal promotions have their drawbacks and do not always end up benefitting the organization. Federal Companies is one of these companies who inform new candidates during the initial interview process that they offer internal promotions. However, there are multiple instances when they do not promote the right individual to a management position, which causes negativity not only in the department but causes distrust with their subordinates. Federal Companies is a moving company that is headquartered in East Peoria, Illinois. They have been in operation since 1913 as an agent for Allied Van Lines. They offer widespread services in residential relocation, international moving, office moving, warehousing and distribution, delivery services, and custom logistics solutions to data backup and record storage services to motorcycle transportation. They have multiple locations throughout Central Illinois, St. Louis, MO, Milwaukee, WI, and Chicago, IL (Federal). The Federal Companies corporate headquarters is where the marketing, accounting/finance, billing, human resources, executive management, and information technology departments are located. The key decisions regarding personnel and promotions are decided by the human resources manager and his or her superiors when a position becomes available. When a new management...
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...Aim for 1 page – this example cover letter is longer because it includes instructions Ms Karen Medica [Address] [Suburb, State, Post Code] [Mobile] [e-mail] [date] 1 November 2010 [Salutation] [first name] [surname] [Position in Company] [Company name] [Address] [Suburb, State, Post Code] Dear [Mr. or Ms.][Last Name], Re: [job name, reference] Customer Service Officer, Position C542 [Write a brief explanation of your experience in the particular field and interest in the role advertised. This section should be limited to one paragraph only.] [Example only] I am writing to express my interest in your advertisement/ current opening for a [……],and submit my résumé for your review. Having served in sales and operational leadership roles for the past 8 years with continued success in meeting business/operational goals, I can make a valuable contribution to your organisation’s future projects and initiatives. I am aware of your products and familiar with your new line of [show you know something about what the organisation does] and believe that I can assist with increasing sales in the area of [again, show you know what they do]. [Sell yourself. Point out why you would be best for the role. Use examples/or use as a guide your current or most recent position. Provide detailed summary of the role’s key responsibilities and accountabilities]. [Example only]What I bring to this position is a combination of team leadership, strategic planning, and business development skills that...
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...De-Motivating Times August 9 2012 by Brad Remillard So how do you motivate your top talent to achieve the company’s goals? How do you keep them from contacting recruiters? How do you keep them passionate about coming to work? How do you keep them engaged day after day? The answer to all of these is “culture.” Even in difficult times top talent, by definition, will always rise to the occasion. They will always strive to be the best. If they don’t, they aren’t top talent. However, even top talent can burn out, get frustrated, not see the light at the end of the tunnel or wonder if they are really contributing. It is the role of all CEOs and managers to ensure these things don’t happen. There seems to be a consistent theme as to what great managers do in difficult times to hold on to and even attract top talent. The following are seven areas managers must focus on to ensure they keep their top talent motivated: 1) Companies must have a performance based culture. Even in difficult times there must be clearly defined goals for the company. These goals must cascade down to your top talent. They must have quantifiable objectives that motivate them, so when reached, they feel a sense of accomplishment. Providing specific time based goals with achievable results clarifies exactly what is expected of your people. Your best talent will embrace the goals and not stop until they reach the goal. Employee engagement is critical to retaining your best people. 2) Dysfunctional culture. This is...
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...evaluate Allstate’s goal setting process to determine whether or not Allstate has an effective goal-setting program. After comparing the model for goal setting with the steps that Allstate had put into effect, I believe that they do have a successful goal-setting program already established. Nevertheless, when you are trying to make sure that a business is operating as smoothly and efficiently that it can, there will always be room for improvement. One way they could improve is instead of giving, each manage a twenty-five percent of each manager merit pay, and why not break that down to at least five percent for every employee (Hellriegel. 2010). That way even thought the percentage is lower but all the employees would be getting a reward based on the Diversity Index and QLMS. Everyone in the company, no matter what background that that individual may have, needs to feel like what they do for the company is not taken for granted. Managers at this time are receiving a twenty-five...
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...around the stores, a great variety of products, and one good location store (La Jolla). Kathy Kudler pretends to continue expanding her business throughout California, although, KFF has been confronting some difficulties lately which are preventing to grow. They are due some lack of strategic plan and not effective management. Furthermore, the company has geographic limitations, high payroll, and elevated cost of inventories for perishable products. Besides all problems cited, the biggest issue in this company is the concentration of administrative tasks held by Kudler such as ordering and selecting products, running to the cash register, hiring and firing employees, and sometimes even stocking the shelves. Consequently, in order to analyze the issues of her organizations, she spends much time doing a job that could be done by a manager. Another issue that is evident in KFF is the geographic limitations which prevent the increase financial chances. The stores (La Jolla and Del Mar) are not apart from each other (just 35 minutes on the freeway) considering that specific market; thus, sometimes they compete by themselves. Despite La Jolla continues being profitable, Del Mar hasn’t been able...
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...the acquisition of hardware, software and network items to augment her existing systems inorder to meet the company’s growing needs. The company has a budget of £100,000 for this project. The company currently consists of the following departments (all located in the same open space office): The sales Manager who is responsible for dealing with Maritime companies. She is assisted by asales assistant, equipped with a laptop but with no ability to access the web. This department iscurrently the only one with a connection to the Internet and with access to the company’s commonemail. The General Manager who is responsible for the general operation of the company. She tradeswith suppliers all over the world in order to ensure the best prices of goods for the company’sMaritime shipping clients. For client communication, she uses plain telephone services and a faxmachine. She keeps all the clients’ invoices in an Excel file that has no access to the web or anybackup devices. The manager recently hired an assistant who was given a modern laptop, butagain with no ability to access the web. The company recently obtained funding to expand its operations. They will soon start hiring more people,and expand in an additional office that is located beneath their current...
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...in three separate towns. The current staff includes 18 attorneys (three of whom have become partners), three paralegals, and six secretaries. For the first time in the firm’s existence, the partners feel that they are losing control of their overall operation. The firm’s current caseload, number of employees, number of clients, travel requirements, and facilities management needs have grown far beyond anything that the original partners had ever imagined. Attorney Jeter called a meeting of the partners to discuss the matter. Before the meeting, opinions about the pressing problems of the day and proposed solutions were sought from the entire staff. The meeting resulted in a formal decision to create a new position, general manager of operations. The partners proceeded to compose a job description and job announcement for recruiting purposes. Highlights and major responsibilities of the job description include: • Supervising day-to-day office personnel and operations (phones, meetings, word processing, mail, billings, payroll, general overhead, and maintenance). • Improving customer relations (more expeditious processing of cases and clients). • Expanding the customer base. • Enhancing relations with the local communities. • Managing the annual budget and related incentive programs. • Maintaining an annual growth in sales of 10 percent while maintaining or exceeding the current profit margin....
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...Research Question Hiring disabilities usually are thought to be the worst choice for HR managers during the recruitment process. However, is this really the truth? As many myths about hiring disabilities are known to be false, HR managers should re-consider about adding people with disabilities to their work force. Many companies that have hired disabled workers have been successful with high performance. However, should HR managers decide to hire disabled workers, some implications will arise. So, “What are the implications of hiring disabled workers to human resource manager?” Literature Review Background Information As the aging process is an inevitable process, workers of the companies, especially the senior workers are facing an immediate retirement. For this reason, HR managers have to seek the potential workers from the pools of candidates in the labour market. One of these pools is disabled people. According to United Nations, disability simply means “any restriction or lack (resulting from any impairment) of ability to perform an activity in the manner or within the range considered normal for a human being” (Steadward, et al., 2003). This includes people who are blind or partially sighted; people with learning or intellectual disabilities; people who are deaf or hearing impaired; people with a physical disability; people with long term illnesses; people with mental health or psychological difficulties and; people with an acquired brain injury (Living Heritage...
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...MISSION The mission of Ch[pic]-karoke is to provide….. Quezon City-Regalado residents, students and with an ….. GOALS & OBJECTIVE ✓ To obtain necessary funding(Php.________ investment per partner) ✓ To operate a successful beverage store, specifically milk tea in Quezon City-Regalado, employing three to four employees in our first year. ✓ To be recognized and obtain a minimum of 200 regular customers in QC market for our first year of operation. ✓ To provide an income for the founders by the end of the second year with income growth possibilities. KEY TO SUCCESS ✓ Reputation: Every customer visiting our store will want to return and will recommend us to their friends and family. Word of mouth marketing will be a powerful ally for our business. ✓ Superior Customer Service: Knowledgeable, friendly service will be of the utmost importance. ✓ Location: Provide an easily accessible location for customer convenience, including walk-by And drive-by traffic. ✓ Product/Environment: Offer a variety of high quality foods with domestic and international themes, sold at a fair price in a clean, authentic, comfortable environment. ✓ Convenience: Our customers will know that they can get what they need at our market for fair price. ✓ No direct competition: We are the only milktea store/ tea house along Regalado Highway. THE COMPANY Form of Business Ownership The Cha-karaoke is a privately help partnership...
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