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Home Delivered Meals Information System

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Submitted By udhaya95035
Words 5434
Pages 22
90-728 Management Information Systems

Fall Semester 1999

Class Project: Home Delivered Meals Information System (HDMIS)

Project Overview

Allegheny County, like other American metropolitan areas, is facing the prospect of a “graying” population: the “baby boom” generation born in the middle 1940s – early 1960s is approaching retirement age and, while their parents’ generation is already retired, and the younger “baby bust” and “Generation X” cohorts are having fewer children than their immediate ancestors. In addition, Allegheny county, like most other metropolitan areas, is facing the “hollowing out” syndrome in which population has left the center city (in this case the city of Pittsburgh) for suburban areas as well as areas beyond the immediate Pittsburgh region. However, Pittsburgh, unlike most metropolitan areas, has also faced, and continues to face, stagnation in overall population growth: there are few in-migrants to replace those not born due to a low birth rate and those who leave for better opportunities elsewhere. Thus, the population of elderly is shifting from the city to the suburbs over time (see Figure 1 and http://www.hdm.heinz.cmu.edu).

This information is quite relevant for one sector of the economy: that devoted to services for the elderly. As people age, they are more likely to be homebound and thus in need of home-delivered services such as physical therapy, home cleaning, full-time nursing care and home-delivered meals. It is the last home-delivered service that is the focus of this project.

Traditionally, meals-on-wheels has been provided by all-volunteer kitchens, staffed by cooks and drivers and often fiercely independent of oversight from external agencies. After all, they know their client base better than anyone else, as they have been friends or neighbors with their kitchen’s

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