Free Essay

Hospital Information System

In:

Submitted By orooj
Words 1246
Pages 5
ASSIGNMENT

An analysis of case study (Response Time Estimation: a Study of Hospital Information Management System)

Submitted To: - Submitted By:-Ms.Meghna Orooj Fatma

Reg.No. 11111317

Section: - Q2104

MBA (HHM)

Introduction of case study:-

This case study is about software performance engineering, which was applied in hospital information management system to reduce response time. Software Performance Engineering (SPE) is a systematic, quantitative approach to the cost-effective development of software systems to meet performance requirements. SPE, a software-oriented approach, focuses on architecture, design, and implementation choices. This process is mainly used to avoid any discrepancy in the final product as it tries to eliminate error while designing and production of proposed product only.

In this case study through software performance engineering response time was reduced by 1.25 second this improvement was achieved because of list processing of bio tests and medicine order, as they were sending test order and medicine prescription in form of bunch. And another feature of this upgraded software was that it setup its connection in advance i.e. prior to operator clicks for registration. Response time reduction at each stage will ultimately result in more satisfied customer for hospital. Response time is an important parameter for the evaluation of performance and reduction in this will result in elevated performance level of hospital.

This case study also mentions some of the advantage of using hospital information system like it enables Health care institutions/organizations to automate their workflow and provide them an efficient way of handling business. It helps healthcare providers in delivering the best healthcare to patients at the lowest cost. It also Safeguards data integrity, security and accessibility. Captures and analyses clinical data which improves the quality of service.

Different modules of hospital information system are designed to cater the need of different department of hospital, like diet module, ward module, registration module, laboratory module, billing module etc.

Analysis of case study:-

• All hospital are using hospital information system in their daily operation and a software re engineered with an output of reduced response will be very much applicable.

• As hospital information system is used at all major areas of hospital like in Front Office, Finance, Cash Counter, Pharmacy, Medical Information, Laboratory, Inventory and Payroll etc so, reduction in response time at each level will yield good result for hospital.

• Basic advantages of using hospital information system are it is quick, economic and complete. And continuous up gradation through software performance engineering will make it more efficient.

• Software performance engineering makes end product more objective oriented and hence produce more accurate error free result. The process continues through the detailed design, coding, and testing stages to develop more precise models of the software and its predicted performance.

• For any software performance refers to Response time/responsiveness and scalability are the parameters through which performance are measured. The response time is the time required to respond to a request while scalability refers to how fast a system can respond to increasing workload.

• Most of the problems of software are due to design factor and software performance engineering tries to eliminate design error before its final production and hence results in creating responsive software.

• Software Performance Engineering helps in producing the data required for evaluation, procedures for obtaining performance specifications, and guidelines for the types of evaluation to be conducted at each development stage.

• As hospital information system stores and processes patient data, accounting information, hospital administration and inventory updates so it should be error free and it can be assured on the basis of prediction of systems performance through software performance engineering.

• As hospital information system stores medical record of patients which should not be accessible to every person having access to the HIS, so before execution of hospital information software this parameter should be evaluated through software performance engineering.

• Hospital information system consist of various module like ward module, registration module, diet module etc, each module is designed to perform specific task and all these modules allows hospital to automate their workflow and make entire operation smooth and software performance engineering helps in evaluating each module’s compatibility before its implementation and thus provide sufficient time to take corrective measure in case of any gap in standard output and tested output of various module.

• Hospital information system should be designed in a way which allows hospital to provide best health care to patient at lowest possible cost and this goal can be achieved by effective re engineering of software or through effective performance engineering of software.

• Hospital information system generates reports on the basis of which administrative decision are made in a hospital so, software need to be error free, quick responding and user friendly.

• Hospital information management software make work flow of hospital smooth and allows participation of customer in service delivery which results in form of satisfied customer.

• Major problem in service delivery of any hospital are long waiting time in OPD, delay in discharge process etc, response time reduction through software engineering can help in reducing time consumed at each level of service delivery process and hence will improve the quality of service.

• Through software performance engineering response time can be successfully reduced at all these mentioned level of service process-initialization of portal, ordering bio test, ordering medicine, scheduling, process payment, saving patient information, and termination of portal.

• Every patient who visits the hospital has to get registered prior to getting any consultation, treatment or investigations done. Registration of patients involves accepting certain general and demographic information about the patient which gives hospital a data base on basis of which need assessment of customer (patients) can be done so that hospital can satisfy those need of customer.

Suggestions:-

• As technology changes at very fast rate so up gradation of hospital information system should be done at regular interval.

• Staffs should be trained and educated about the different modules of hospital information system, it will make the process smooth and also reduce the time required to perform any process of service delivery.

• With the help of software performance engineering hospital information can be made more patient friendly, an id password can be provided to patient so that they can easily access their medical record, can make online appointment etc.

• Patients should be educated about hospital information system so that they can contribute actively in the process of service delivery.

• Waiting time should be reduced at minimum in various department of hospital with the help of software performance engineering.

• For continuous up gradation of quality of service hospital information system can be used to get standard performance.

• Hospital information system should be made more users friendly.

• Hospital information system should eliminate all those activities which do not add any value to the end product i.e. service to the patient, and this can be done by software performance engineering.

• Time consumed in accessing hospital information system account, processing registration and fees can be reduced through software performance engineering.

• A committee should be made in hospital which will be responsible for continuous up gradation and improvement of hospital information system.

• Though the reduction in response time is very less it should be adopted by hospitals, as reduction of 1.25 second at each stage of service delivery will result in shortening o of the entire processing time.

• Employees of hospital should be encouraged to report any problem and give suggestion for improvement in hospital information system as they are the end user of hospital information system.

Similar Documents

Premium Essay

Designing a  Database  Structure  System  for   Management  Hospital  Information.

... Designing  a  database  structure  system  for   management  hospital  information.   Field  of  research:  Information  system;  database  structure;  hospital   information     Section  B:  Aims   This project is going to indicate a new database structure model used to manage information in hospital management with respect to utilizing information and communication technology. It will enhance hospital to retrieve, process and achieve all the information in specific health facilities in a security domain. In fact, the database structure is not really considered as an important aspect in patient informational management in hospital. From the synthesis of the results of current hospital, the management of information within the hospital will include: management of patient information, medical information, laboratory data, diagnostic results, treatments, financial, pharmaceutical, medical equipment and general operations of the hospital. There are numbers of documentation in the database, the problem is illustrated that a hospital database management does not have the same synchronization in all fields. Consequently, it is quite difficult for any information activity in the process. To help resolve this situation, our project will develop a new database structure model that can fit most of the hospitals at all levels and to manage large bodies of information (Malatesh Havanagi, 2012). This will be...

Words: 1466 - Pages: 6

Premium Essay

Aft Task 1

...Information Management Compliance. Felicia Ntow Western Governors University Information Management Compliance The hospital’s plan for information management encompasses the full spectrum of data generated and used by the organization in all various departments from housekeeping, laundry services, imaging, and pharmacy through to nursing. In order to provide cost-effective quality services, information must be accurate and communication of the information should be securely transmitted in a timely manner to the appropriate individuals on a need to know basis. Compliance Status The Nightingale Community Hospital current compliance status is not meeting the standards of the Joint Commission. RC.01.01.01 The hospital has just an admission orders form that does not define the components of a complete medical record. The admission orders form does not contain the unique patient’s identification. It has just the patient name, and two or more people may have the same name. Wrong patient identification may be one of the reasons why there have been errors labeling patient specimens. Although there is a place on the form to identify consults, there is no justification for the consult on the patient’s chief compliant and no admitting diagnoses recorded. The medical record on hand does not contain information needed to justify the patient’s care, treatment and services. For example, there is no reason given for intake/output nor is there route for the intake...

Words: 1868 - Pages: 8

Free Essay

Economics

...refers to procedures and policies used by staff in any institution while performing their operational duties in an attempt to provide inside information from electronic sources to outsiders especially for litigation purposes. E-discovery policy and procedure is necessary to comply with legal obligations and mitigate losses resulting from litigation. The intention of this paper is to provide a step by step policy and procedure that would be relevant in responding to an e-discovery request.  The first procedure would be accurate patient identification. This process should be conducted by the hospital information management team. In the case of litigation that involves an individual’s medical records, it is paramount to correctly identify the patient in order to obtain the relevant information. Accurate patient identification involves verifying a patient’s identities in the master patient index, medical record number and demographic information (Green and Bowie).  The second step would be subpoena receipt and official response. The litigation response team should be responsible for this procedure. Upon receiving the relevant patient’s information, the litigation response team should review the subpoenas in order to determine whether it contains all the required elements, the parties, the intended purpose and it meets the scope of information as per the request. The litigation response team does this by validating the subpoenas that have been served before they are officially accepted...

Words: 704 - Pages: 3

Premium Essay

Kitchenette Building

...Information System in Health Care Jerry Wells CISM 2130April 22, 2014 Young R. Park Information Systems in Health Care Information systems in healthcare is made to improve management and efficiency of hospital services and it's management. As the years have progressed the internet has played a more and more vital part in our daily lives. This is also evident in the medical field as well. The increase in technological advances over the years has improved and pushed healthcare into one of the top researched areas. Information systems plays a big role in health care and how it is operated. IS are used in communicating, storing, processing, and capturing important information in a more timely manner for better decision making and more accurate data. This has made healthcare more efficient and better to coordinate in healthcare all over the board. Communication and behavioral changes in patients, consumers, organizational, and providers has been evident at all levels due to innovations in healthcare thanks to information systems. The changes that are obvious in communication/behavior are improved patient care, quicker information retrieval, faster sharing of information, more efficient decision-making, less medical errors, more storage room for data and records, and improved information reporting. Even though we see how big of a role healthcare plays it's importance has been underrepresented. However in the past few years interest in healthcare has increased. The healthcare...

Words: 1493 - Pages: 6

Premium Essay

Hcs235

...files can be lost, damaged, stolen or subjected to natural disasters, electronic medical records circumvent many of these situations with  greater safeguards. • Cost-efficiencies through data consolidation: By creating a centralized location for digitized medical records, this system reduces duplication of efforts and documents, and increases the speed of  exchanging  information. This saves on labor costs as well as enhances operational efficiencies that increases  productivity through a greater volume of transactions. DISADVANTAGES • Perceived threat to privacy: Some believe that, instead of protecting privacy, a digital system means that a certain amount of confidentiality is lost and information can be accessed by unauthorized parties.. However, because of HIPAA compliance, medical record document management companies go through great lengths to ensure patient information remains secure and accessible in a legally compliant manner. • Perceived lose  of human oversight: With the advent of more technology, some fear systems that are fully automated with no human management or intervention.. Of course, well-trained personnel are involved to oversee and ensure all automated electronic medical record systems are fully functioning at all times. • Perceived lack of standardization: Because electronic medical records are still a relatively new platform , many believe that certain levels of standardization for quality, efficiency and productivity have yet...

Words: 888 - Pages: 4

Premium Essay

Southwest General Hospital Information System Paper

...discuss the process used by a local health care facility, Southwest General Hospital, to acquire a new information system. System acquisition is the process that occurs from the time the decision is made to select a new system (or replace an existing system) until the time a contract has been negotiated and signed (Wagner, Glass, & Lee, 2013). Implementing and acquiring an information systems in a health care organization is a complicated investment. This entire process plays a vital role to the success of the organization, therefore careful planning and monitoring of all stages is needed to accomplish the anticipated goals. In order to continue promoting optimal patient care and safety, Southwest General Hospital embarked on an innovative technological journey over five years ago. Debbie Mora, Director of Information Systems states, “The Electronic Medical...

Words: 638 - Pages: 3

Premium Essay

Implementation Differences of Hospital Information System (His) in Malaysian Public Hospitals

...Differences of Hospital Information System (HIS) in Malaysian Public Hospitals. Information technology (IT) has become vital in healthcare sector including public hospitals. As a comparison of public and private health care center, public health care have more patients, and as a result this may also lead to inefficient system implementation. Hence, Hospital Information System (HIS) is hoped to improve the quality of healthcare services. HIS refers to a computer system designed to manage all the hospital’s medical and administrative information. And the function is to enable health professionals to perform their jobs more effectively and efficiently. According Budkin, HIS implementation process is categorized into planning, design, implementation, and operation but his process is different than Houser et al which is divided into three phases, which are preparatory activities for system implementation, certification and acceptance testing, and system implementation. All these researchers have similar opinions on division of HIS implementation. HIS is implemented in 1993, which started under 6th Malaysian Plan (MP) , in Hospital Selayang. Today, only 21 out of 138 public hospitals are implementing the system [2, 53, 54]. Thus, the level of HIS implementation is still low. There are three categories of HIS, which are THIS, IHIS, and BHIS. As mentioned earlier, out of 138 public hospitals, 21 public hospitals are implementing any of these categories of the system [2, 5, 53, 54]...

Words: 349 - Pages: 2

Free Essay

Affects of It on the Healthcare Industry - Laboratory Information System (Lis)

...Affects of IT on the Healthcare Industry Laboratory Information System (LIS) There has been numerous technological advances in the past decade that have affected the healthcare industry. With the networking and communication systems development, the amount of information exchanged between healthcare professionals has also risen dramatically. IT has had a significant impact on the healthcare delivery system in all areas and it is believed that it will continue to do so into the next century. In this research, I will only discuss the Laboratory Information System (LIS) and also briefly explain the Hospital Information System (HIS), that are being used in the healthcare industry. Laboratory Information System A laboratory information system (LIS), is a type of software that handles receiving, processing and storing information generated by Medical laboratory processes. These systems must interface with instruments/analyzers and other information systems such as hospital information systems (HIS). An LIS is a highly configurable application which is customized to facilitate a wide variety of laboratory workflow models. Deciding on an LIS vendor and installing of an LIS software could take a lab from a few months to a few years, depending on the complexity of the organization. LIS’s are complex software applications. There are as many variations of LIS’s as there types of lab work. Disciplines of laboratory science include many aspects such as hematology...

Words: 1654 - Pages: 7

Premium Essay

Patton-Fuller Community Hospital Network Project -- Week 4

...Abstract One might think that a hospitals soul operations is to provide doctors and nurses to assist patients with their sickness and diseases. However, there is a ton of operations and systems that go on in the background. At Patton-Fuller Community Hospital, they split up their business information systems in four ways. Patton-Fuller Community Hospital use this system to improve communication and collaboration between senior management, employees, doctors, nurses and patients. In addition, the current system is suppose to improve the efficiency of hospital operations, relationships with current and future patients, and assist senior executives in managing hospital finances. PFCH System Breakdown The current breakdown of the business information system is split between the following: Accounting and Finance Information System, Human Resources Information System, Customer Relationship Management (CRM) Information System, Knowledge Management (KM) Information System. These four systems combine creates Patton-Fuller Community Hospital. The Accounting and Finance Information System; is primarily used by senior executives. The Patton-Fuller senior executives use this system to manage, cash flow, assets, liabilities, and net income. After all this information has been entered into this system PFCH has the ability to generate financial statements in which are requirements by federal regulations. For example, at the end of the month, someone from the PFCH team will enter in all...

Words: 1200 - Pages: 5

Free Essay

Heath Informatics

...Development of Hospital Information Systems: A deeper look at What goes on First, I would like to assessment the history of hospital information systems and how it has changed to the point where analytics is so important. When I have an opportunity to join the industry, which will be hopefully in 2016, I will see just so many of these changes that will occur, and I believe that a data warehouse, along with analytics tools, is a essential module of any CIO’s application portfolio. This might make more sense with some past viewpoints. They need to review the trends in health information systems decade by decade. I’ll list the main influence that was driving healthcare, then the driver for the IT, and finally the resulting health information technology (HIT) innovation: *1960s: The main healthcare drivers in this era were Medicare and Medicaid. The IT drivers were expensive mainframes and storage. Because computers and storage were so large and expensive, hospitals typically shared a mainframe. The principal applications arising in this environment were shared hospital accounting systems. *1970s: One of the main healthcare drivers in this era was the need to do a better job communicating between departments (ADT, order communications, and results review) and the need for discrete departmental systems (e.g., clinical lab, pharmacy). Computers were now small enough to be installed in a single department without environmental controls. As a result, departmental systems boomed. Unfortunately...

Words: 634 - Pages: 3

Premium Essay

Acme Mba

...8/20/2014 Discussion Activity #4 Instructions - AMBA 640 9044 Managing Projects, Operations, and Information Systems (2145) Discussion Activity #4 Instructions Basic Instructions: During Weeks 8 and 9, working in teams under the leadership of a student CIO and Assistant CIO, the section drafts an information systems management (ISM) plan for Acme Mexico City. In doing so, the section completes the work tasked as Assignment 4 in the Four Assignments Package to be found in Content/General Information. Additional Instructions: In view of our time constraints, this will be a draft ISM plan. Acme corporate headquarters will have standards, policies, and expectations with which Acme Mexico City (AMC) must comply. These may be hypothesized. Acme Mexico City will need to support both store-internal and -external IS needs Internal needs will include support of at least store Business processes and operations Decision mak ing by employees and managers Strategies to gain competitive advantage Human resource needs External needs will include at least: Reporting to Acme corporate Meeting Mexican and US government regulatory requirements Fulfilling supplier and customer expectations in this business sector in Mexico City Any format that logically and succinctly addresses that above needs may be used A sample IM (=ISM) plan for a health services organization follows below. It is deliberately for such an organization because: Health services is another important business sector supported...

Words: 974 - Pages: 4

Premium Essay

Hospital Records Keeping

...HEALTH CARE MANAGEMENT SYSTEM, ABSTRACT The health care Management system is a project that sort to register patients and Storing their details into the system rather than the traditional methods of filling a registration form or card. The health care Management system is a computerized process of storing patient record for easy access and retrieval. The system has the facility to give a unique id for every patient and stores the details of every patient. User can search availability of a doctor and the details of a patient using the id. The health care Management system can be entered using a username and password. It is accessible either by an administrator or doctor. Only they can Add data into the database. The data can be retrieved easily. The interface is very User-friendly. The data are well protected for personal use and makes the data Processing very fast. TABLE OF CONTENT Description Page No BONAFIE CERTIFICATE 03 ABSTRACT 04 Chapter 1 INTRODUCTION 07 1.1 Problem Definition 08 1.2 Requirement of Proposed System 10 1.3 System Analysis 12 1.4 Proposed System 14 INTRODUCTION In most developing countries, provision of basic preventive, promotive and curative services is a major concern of the Government. With growing population and advancement in the medical technology and increasing expectation of the people especially for quality curative care, it has now become imperative to provide quality health care services through the established institutions...

Words: 1299 - Pages: 6

Premium Essay

Analysis of Managerial Decisions

...problem between the hospitals and upper management seems to be lack of communication. It seems that Singh and Mrs. Manzoni have not affectively communicated to the hospital administrators what the goals of the company are and what is best for the company. I believe that Mrs. Singh and the hospital administrators value the importance of two different things. Mrs. Singh values the importance of correct data entry into the firm’s management information system. While, the hospital administrators seem to be placing more value on the importance of patient services. In addition, it seems Mrs. Singh does not know what motivates the employees to exert more effort. Economists would view the employees’ actions as the outcomes of maximizing personal utility (Brickley, Smith, & Zimmerman, 2009). During the retreat Mrs. Singh failed to effectively communicate to the administrators the high importance of accurately entering data. She should had stressed how incorrect data could possibly effect the aid that they receive. 2. What information would you want to analyze? I would actually choose to thoroughly analyze the data the management information system is currently asking for. I would also review past reports generated by the system and compare them. It would be highly imperative to insure that the system asked the appropriate questions in order to even produce accurate reports. Mrs. Singh can blame the employees for inputting incorrect information all day. However...

Words: 328 - Pages: 2

Premium Essay

Cio Survey

...Essay Irma D. Felton Grand Canyon University: HCA-360 Health Information Technology and Management October 21, 2012 CIO Surveys Essay The position of Chief Information Officer (CIO) has many responsibilities. They include overseeing all Health Management Information Systems (HMIS) applications and technology, procurement, acceptance, and adoption practices throughout the health care services organization. A CIO is in charge of the alignment of corporate and HMIS strategic goals and objectives including the use of Information Technology (IT) to improve administrative efficiencies and clinical productivity and effectiveness. A CIO survey is important to the HMIS industry because the survey can provide pertinent data that the CIO can utilize to determine whether or not new HMIS technology is compatible with the existing system and the work environment. A survey can supply information on the ability of new equipment can be easily integrated with other sources outside of the organization. It can also provide facts and figures on the capability of HMIS to increase efficiency and quality provided. It will give them an idea of whether the system that is being considered is a sound financial investment for their facility. The type of hardware investment that would be considered key to HMIS future is an affordable data conversion system. Transferring data from the old to the new system is often difficult and costly. According to Quammen Group, an...

Words: 455 - Pages: 2

Premium Essay

Information Systems

...Axia/HCS 483 | Information System Briefing | November,2011 | Information System Briefing Selecting and acquiring information systems is important to this organization. Information systems are designed based on the organization’s needs, thus simplifying patient needs, departmental, and other information. Information systems should also accommodate other departments as well such as radiology, pharmacy, and other various branches of the hospital. An information system is, of course, an expensive technology but can greatly benefit the hospital. With information systems many systems have to be installed databases, storage, identification, and selection. Once it is up the organization still has to think about an offsite back up station with a firewall. It is to much for an organization or investors to take in, making it imperative that the organization receives the system designed to their needs. Selecting and Acquiring When selecting what is needed for the organization one has to look at many different variables. Does the organization have many branches, do they have different specialties, patients, billing, and other various staff. Communication between these is vital to making the information system work. The information also has to be user friendly and easy to obtain by staff. If any of the information is not easily obtainable it will make the organization run slow in all departments or fragment it. That means that patient information could be lost resulting in duplicate...

Words: 1181 - Pages: 5