...Hotel Risk Management Introduction The Checkers is one of India s finest luxury hotels offering the best in international dining experience along with warm Indian Hospitality. The Hotel is located in center of the Chennai s emerging commercial area in a unique resort atmosphere that promises peace and tranquility. Just 15 minutes from the airport, located in the center of Chennai's commercial area, the hotel's beautiful rooms will win the heart of every traveler. The Checkers provides the following facilities: 15 rooms, Superior and Presidential Suites and Jacuzzi, Non Smoking rooms, Bar and 24 hr Coffee shop and Restaurants, Two Banquet halls, Business Centre, Indian and Oriental Restaurants, 24 hr Internet facility, Gym, Terrace Swimming Pool. Local area Reception, lobby and front office: As one enters the building through the main entrance, there is an overwhelming feeling of awe of the traditionally yet classically done interiors. A waiting lobby comfortably placed with new magazines and newspapers, on either side of the entrance with a seating capacity of 15-20 persons, which directly faces the reception and an information desk adjacent to it. The helical staircase acts as a backdrop for the reception and continues throughout the 10 floors of the hotel finished with a creamy marble and brass hand rails which gives it an informal and rich feeling to the overall setup. There are 2 capsule lifts in the atrium near the reception...
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... Subject: Economics of entrepreneurship Date: 02.05.2011 The Park Turon Introduction The 4 star Park Turon hotel opened in 2009 . The newest modern 11 floor building deluxe Hotel of Tashkent, designed to delight guests with its luxurious accommodations, is seeped in the warm tradition of Indian and Uzbek hospitality combined with International standards. Vision statement Every Room - A Home Mission statement Together we provide a caring, consistent and enjoyable experience, always enticing guests to return. To accomplish this, we attract, develop and appreciate talented people who are part of an inspired and dynamic team. Our success is measured by continuously enhancing our reputation, market position and financial performance to set the Tashkent luxury hotel standard. Accommodation Total Number of Rooms: 120 - Superior Guest Room: 56 - Premium Guest Room: 49 - Privilege Guest Room: 8 - Privilege Grand Guest Room: 7 Hotel Facilities * The Lounge Bar * The Park Café * Business center * Two meeting room * Non-smoking rooms * Indoor swimming pool * Sauna (female/male) * Massage rooms * Fitness Center * Outside Parking Organizational structure Board of directors Responsibilities of some positions: Organizational structure of the Park Turon Hotel is hierarchy. General Manager. A General Manager is responsible for the overall strategic planning and direction of the company...
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...1. Executive Summary We have developed a team of 6 members from our course MGT 489 and came up with this Strategic Plan or Business Plan for a Hotel. We have successfully completed this plan with all our known knowledge. Fro the purpose of developing our Strategic / Business Plan, first of all we have given our hotel a name, i.e. “Grand Royal”. In our Strategic / Business Plan we have discussed several factors that are required in developing a good and implementable plan. This plan required a broad-based understanding of changes taking place in the marketplace in which the company competes, or plans to compete, and the ever-changing financial markets. In-depth technical skills in a variety of disciplines such as financial analysis, sales and marketing, latest technology, and managing growth are critical components in assessing a company's opportunities and risks. Now, let us understand the purpose of a Strategic / Business Plan. Business / Strategic Plan Purpose: Introduction: In today's highly competitive environment, formal business planning is an essential element in achieving business success. A well-written business plan is primarily a communication tool used to obtain financing. In certain instances, particularly with our early stage company, this business plan also serves as a strategic plan. Considering that lenders are inundated by numerous investment opportunities from which they choose only a few, this business plan describes our story and how we intend...
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...There are many risks associated with the online transactions in hospitality industry. In this industry every department may have their own difficulties and issues but there are some issues which can influence everyone. The dangers included with online transaction in the hotel industry are considered to be plentiful. Every department in the hotel may have its individual difficulties and issues, but there may be some issues that can influence everyone. The primary issue may be the guest’s personal information along with the monetary details and that of the hotel through statistics modification. Several harmful emails and files that may have unwarranted viruses along with the hackers can be the main concerns. Illegal revelation and fabricated websites that are called spoofing may also be a concern. There are several different risks that come into play when a hotel has poor security. There is a lot of confidential information that is stored of a hotel guest for example credit card information, address information, and date of birth information. If a hotel has poor security an identity of a hotel guest can get taken very quickly. It is a must for a hotel to have very strict security coverage to keep from credit card fraud happening. One policy that might work to help internet based tractions would have to be security. Other policies such as not opening attachments, knowing where emails are coming from, and locking their computers when they are not at their desk would be crucial...
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...Use of Space & Layout The most fundamental planning for a hotel involves the guestrooms—not only do they account for the bulk of space within a hotel, but a large measure of the hotel experience is in the guestroom. Developing an efficient and effective design of these areas is critical for your initial development budget, but this is also a key to long-term guest satisfaction and operating efficiency. Planning guestrooms requires careful consideration of the activities that will happen within the room. It is important that you match the bedroom mix to the market and the marketing plan, as the type of bed configuration has a major impact on guest satisfaction. In our hotel guest rooms, a combination of carpet and wood would be appropriate, with tile floors specifically black marble tiles reserved for the bathroom. Rooms will be designed in such a way that spaces will feel far bigger than it actually is which will allow for comfort and at the same time provides a creative design for guests to enjoy. When designing a hotel, the hotel must balance functional, layout and aesthetics issues to develop a property that simultaneously meets the needs of the guests, the staff and the owner. Our property that will be heavily design oriented will include functional aspects carefully integrated to enhance, yet not dominate the space. The hotel will be designed in a way so as to inspire, ensure safety, promote efficiency, is cost effective and at the same time it helps to maintain...
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... 3 2. A brief description of the hotel industry 3 a) Concept 3 b) Classification of the hotel 3 3. Significant issues facing entrepreneurs in hotel industry 4 3.a Labour Shortage 4 3.b Competition 4 3.c Global Economy 4 3.d Safety and Security 4 4. Level of entrepreneurial activity in hotel industry 5-6 4.a Innovation 5 4.b Opportunities 5 4.c Expansion 5,6 4.d Product Development 6 5. The factors influence the probability of new ventures success 6-7 5.a Entrepreneur Characteristic 6 5.b Branding 7 5.c Location 7 5.d Customer Service 7 5.e Product differentiation 7 6. Conclusion 8 7. References list 9 1. Introduction: In the recent years, the hotel industry is one of the fastest growing sectors in economy. It is diverse enough for people to work in different area of interest and still be employed within the hotel industry. And the purpose of this article will give us more understanding of the entrepreneurial activity and some significant issues facing entrepreneurs in hotel industry as well as the factors influence the probability of new ventures success. 2. A brief description of the hotel industry: a. Concept A hotel is an establishment whose primary...
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...chain of hotels in a country known as Ulm. Ulm came out of a prolonged period of political turmoil recently and is a rapidly growing economy now. You have been appointed as a CEO working for this investor. You have access to the consultant report that contains detailed market research information on each location and the potential for each hotel type that could be set up. The consultant of Ulm has created a 6 year master plan for growing the hotel industry in his country. As part of this master plan, he has identified 15 cities where he wants the hotel industry to flourish. Some of these cities are commercial centers, some industrial centers, some recreation centers and some vacation spots. About the hotel industry The hotel industry is highly location sensitive and its cost structure and profitability depends largely on aligning the delivery format (see Exhibit 2) with the profile of travelers to that city. The profile of travelers in a city in turn depends on what the city is well known as. A commercial center is a city whose economy is service driven and sees a large influx of business travelers on weekdays. On the other hand, an industrial center is a city that has large industrial zones, with mostly manufacturing based businesses, and sees a uniform inflow of travelers on business throughout the year. Other cities are well known for recreation spots and see a deluge of travelers on weekends, whereas others are vacation spots that see a huge demand for hotels in the holiday...
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...Feasibility STUDY: HOTEL FACILITY FEDERAL HOUSING ESTATE BAJABURE YOLA. PREPARED BY: APRIL, 2016 Table of Contents 1. Executive Summary 2 2. Description of Services 2 3. Technology Considerations 2 4. Product/Service Marketplace 3 5. Marketing Strategy 4 6. economic and demographic indicators 4 7. Supply and demand 5 8. Financial Projections 5 9. Findings and Recommendations 6 1. Executive Summary A feasibility study of market demand and operating performance associated with the proposed development of a Hotel to be located in Bajabure Federal Housing Estate, Yola. Assumptions for the proposed development include the following: The Hotel component of the proposed development will be branded as a full service property and will contain 300 guestrooms, a full-service restaurant, a 9,621 square-foot ballroom, and a 7,541 square-foot fitness facility to include an exercise room, indoor pool, and whirlpool. The scope of study included the following: • Site analysis. • Analysis of economic trends. • Analysis of historical, current, and future supply of and demand for hotel rooms and convention center facilities in the respective competitive markets. • Development of estimates of utilization levels that might be obtained at the proposed Hotel facility. • Development of statements of estimated annual operating results for the hotel. Based on information collected during the fieldwork phase of the study, and subsequent analyses...
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...[pic] ANALYSIS OF FINANCIAL STATEMENTS OF HOTEL LEELA VENTURES TABLE OF CONTENTS :: 1) INTRODUCTION TO HOTEL INDUSTRY 2) PROFILE OF HOTEL LEELA VENTURES LTD. 3) OBJECTIVE OF ANALYSIS AND METHODOLOGY 4) FINANCIAL ANALYSIS USING RATIO ANALYSIS 5) INTERPRETATIONS OF THE RATIOS 6) RECOMMENDATIONS 7) REFERENCES INTRODUCTION TO HOTEL INDUSTRY Over the last decade and half the mad rush to India for business opportunities has intensified and elevated room rates and occupancy levels in India. Even budget hotels are charging USD 250 per day. The successful growth story of 'Hotel Industry in India' seconds only to China in Asia Pacific. 'Hotels in India' have supply of 110,000 rooms. According to the tourism ministry, 4.4 million tourists visited India last year and at current trend, demand will soar to 10 million in 2010 – to accommodate 350 million domestic travelers. 'Hotels in India' has a shortage of 150,000 rooms fueling hotel room rates across India. With tremendous pull of opportunity, India is a destination for hotel chains looking for growth. The World Travel and Tourism Council, India, data says, India ranks 18th in business travel and will be among the top 5 in this decade. Sources estimate, demand is going to exceed supply by at least 100% over the next 2 years. Five-star hotels in metro cities allot same room, more than once a day to different guests, receiving almost...
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...Foundations of Hotel Mgmt Hotels meets fulfills a wide variety of roles in our society today. For those travelling and vacationers, a hotel is always a home away from home. In the modern world, the manner in which people spend their leisure and vacations has drastically changed (Stutts & Wortman 2006). People always want to utilize their time exploring various tourist destinations in the world. As such, the tourism industry has witnessed an unprecedented growth which in a roundabout way has resulted in tremendous growth in the accommodation and hotel facilities. In this regard, Hotels play a very imperative role in the lodging industry which cannot be underestimated. According to the statistics and facts on the hotel industry by Stutts & Wortman (2006), the global hotel industry was predicted to generate 550 billion U.S dollars in revenue by the year 2016. This critically demonstrates the significant contribution of the lodging industry and the hotels into the GDP of a given country and the globe at large. By definition, lodging industry refers to a group of companies that come up with own, manage and, or operate lodging facilities (Scanlon 2007). Lodging facilities include the motels and hotels which are full serviced. On the other hand, a hotel refers to an establishment that do provide accommodation and catering services to tourists personnel as well as to the local residents in the particular area in which the hotel is located. According Scanlon (2007)...
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...find the company that can offer the best future return on investment. 1. Strategy analysis 2.1 Industry analysis and Companies’ background Currently, hotels make up a giant industry. In 2010, consumers rented out 4.8 million rooms at 51,000 different properties, and in 2009, the industry took in a total of $127 billion. The industry employed over 1.7 million workers last year and paid out about $186 billion in wages to a very diverse group of employees occupying both low and high skill and wage positions. Hotels and motels are found in the following areas: approximately 40% in suburban areas, 40% in towns, 9% in cities, 4% near airports and 7% at resorts. Franchising hotels and motels is appealing because brand name is so essential. Each name represents reputation and standards as well as a certain niche in the quality of its facilities and its cost. Often chains have multiple brands representing different levels of quality and cost. Hyatt Hotels Corporation, headquartered in Chicago, is a leading global hospitality company. The Company's subsidiaries manage, franchise, own and develop hotels and resorts under the Hyatt®,Park Hyatt®, Andaz®, Grand Hyatt®, Hyatt Regency®, Hyatt Place® and Hyatt House® brand names and have locations on six continents. Hyatt Residential Group, Inc., a Hyatt Hotels Corporation subsidiary, develops, operates, markets or licenses Hyatt ResidencesTM and Hyatt Residence ClubTM. As of June 30, 2013, the Company's worldwide portfolio...
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...Factors influencing the decision-‐making process of hotel customers buying opaque deals A dissertation submitted by Ayush Mittal in partial completion of the award of MSc. Tourism & Hospitality Management Ayush Mittal Any other contributions or sources have either been referenced in the prescribed manner or are listed in the acknowledgements together with the nature and scope of their contribution.’ ‘I hereby declare that the dissertation is submitted is wholly the work of School of Tourism Bournemouth University 2013 Declaration I agree that, should the University wish to retain it for reference purposes, a copy of my dissertation may be held by Bournemouth University normally for a period of three academic years. I understand that once the retention period has expired my dissertation will be destroyed. Confidentiality I confirm that this dissertation does not contain information of a commercial or confidential nature or include personal information other than that which would normally...
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...Decisions in Paradise Part II Lisa M. Campbell MGT/350 December 19, 2011 Professor Rebecca Marek Decisions in Paradise Part II The decision to open a hotel on the island of Kava has been a challenge for owner Lisa Campbell. Decision-making and numerous situations are evaluated to ensure this decision-making will be best not only for the hotel but also that it will benefit the local islanders and the people who visit Kava temporarily. The Marriott Kava hotel is projected to be a medium size facility. The accommodations will ensure local islanders, patients receiving extended health care at the local cancer center, families, couples, and even business travelers will have a place to stay during their visit. The decision is if it will be more beneficial to build a standalone hotel in the middle of the island, merge the business with the local cancer center, or build the hotel near the airport ensuring it is near the new transit shuttle bus company. Building a standalone hotel ensures that if the tourism and visitor rate to the island increases the hotel will have no obligations and commitments to another company and able to focus on just providing space for guest of the hotel. The downside of this is that the business owner limits herself to other business opportunities if the standalone method is sought after. Business is based on the needs of living areas on a temporary basis. The developer that has come to the island to build housing projects for the...
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...of Mr. Margrieter V. New Hotel Monteleone, Inc are Duty, breach, cause in effect, proximal cause and harm (damage suffered as a proximal result of the defendant’s breach of duty). Duty refers to an obligation one has to another party. If duty “constrains and channels behavior in a socially responsible way” (Owen, 2007), then the Hotel Menteloene has a duty to take reasonable measures to protect its guests from harm. Breach, an improper act or omission, can also be viewed as an element that exists in this case. The hotel did not provide adequate security, as it did not replace the security personnel that had called in sick. It is particularly a breach if the hotel has determined that security is necessary to protect the property and its guests. It provided one employee to monitor the rear door, but the employee is not reported to have experience in security. Evidence of lack of security at exits and entrances, As well as lack of camera security monitoring and alarms are all actions that created a situation in which Mr. Margrieter could be abducted without notice, as could any other guest. Cause in Fact refers to the direct cause of one party’s action leading to the harm of another. If the lack of adequate security has led to Mr. Margrieter’s injuries, then cause in fact can be shown. Two men unlocked his hotel room door with a key. If this is the case, then cause in fact does exist. It would be difficult for the hotel to explain how two men accessed...
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...business units. The top management has made a decision of going for an ERP system with out taking feed back from hotel managers. They have not considered if the ERP would be in line with their business focus and would help in achieving their business goals. The vision was to get information technology to support the top management in controlling branding, marketing and operations. The entities of the company puts a strain on the information collection process and also in deciding what information need to be collected as the resorts deals with tours and conferences and the hotels have direct contact with customer who are making reservations. The business did not fully buy into the need for information management system. One person was brought onboard to understand the IT function and delivery challenge. Hotels confidential allows for increased risk protection and only gathers information for top management once a week. Clear reservations offers increased content management along with data mining capabilities, it also offers role based screens. Fred Gains wanted to go with clear reservations while Bonheur wanted hotels confidential which meant a problem with control and organization vision. The company should first have a frame work in place defining who would be making decisions either top management or the respective hotel managers and all the managers at the hotels have to be aware of it and have to agree to that management style. Organizational vision need to be communicated...
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