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How Big Data Become Business Opportunities

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Submitted By yvonnefong
Words 426
Pages 2
Nowadays, more and more companies or shops establish membership campaigns. Most commonly, the first thing you need to do if you want to join the membership club is to fill in application form. However, have you thought that the reason why companies not just simply distribute membership cards to the public?
One of the reasons is that companies want to collect detail personal information of each of individual customers. Companies then can utilize the data internally in the light of customer analyzing, marketing strategies developing or even business forecasting.
Let’s consider an insurance company as an example. If a father wants to buy a juvenile saving insurance plan for his child, he needs to provide his personal information to the insurance company, such as name, gender, age, contact number, income and health status etc. This facilitates the process of premium calculating and policy approving by the underwriter. On the other hand, data is collected during this buying process.
As insurance company had grasped information from many customers, it is easily to carry out data analysis. Clients are classified into different segments according to their total amount of annualized premium, age, marital status, product type and so on. Analysts can interpret the current situation of the company from the summary of the data. For instance, what products sold the most last quarter? Which age group of people is our target customers? What is the buying behavior of a specific group of people?
Use the above example again, if the company wants to enhance the father’s total product experience and increase customer retention, companies can perform data analysis to find out which product can be recommended to him. Besides, various marketing campaigns can be worked together in order to increase the loyalty and satisfaction of customers.
Apart from the description of data, companies can use data to build the statistical models to make prediction. Using quantitative techniques to further interpret the result and find out which factors are important to estimate sales and trends.
There are a lot of benefits of using data analysis in business area. Firstly, it can identify the potential customers and most-valuable customers easily. It can also find out problems that companies are facing. Secondly, it can maintain the competitiveness amongst competitors and highly differentiate from the market. Thirdly, provide more upsell opportunities and maintain closer relationships with customers.
With supporting by data, business can run smoother and more efficiently. As technology is more advanced, data will be generated at a faster rate in the future. Welcome to the era of data!

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