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How Can Imc Build and Support Strong Brands

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Submitted By stefano91
Words 3745
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How does Marketing Communication build and maintain strong Brands?

Report by Stefano Onofri S00603638 Word Count: 2289

Supervisor Prof. Gordon Bowen Integrated Marketing Communication (MKT5A5)

EUROPEAN BUSINESS SCHOOL LONDON REGENT’S COLLEGE FALL TERM 2012
1

Summary
Abstract ……………………………………………………………………......... Introduction ……………………………………………………………………… IMC: Concepts and Tools ……………………………………………………. The Role of communication in Brand Strategy ………………….. Models supporting MC ………………………………………………….. 3 4 4 6 10

 ELM …………………………………………………………………………… 10  FCB Matrix …………………………………………………………………. 11

RECOMMENDATIONS

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CONCLUSIONS …………………………………………………………………… 13 Appendices …………………………………………………………………… 13 …………………………………………………………… 14 List of References

2

ABSTRACT
This report investigates the role of Marketing Communication (MC) in building and maintaining brands. The concepts and the tools of Integrated Marketing Communications are analysed first, then the focus passes onto the brand building process, where the key role of MC is underlined. Two theoretical models supporting the work of marketers are examined: the Elaboration Likelihood Model (ELM) and the FCB matrix. Three main recommendations have been proposed. An integrated and synergetic use of all the MC tools can make the company more effective on the market by minimizing the inconstancies between the identity the company aims to give to the brand and the image that consumers independently build of the brand (Llambin, 2008). To increase brand awareness, to build a positive relationship with the consumers and to influence their behaviour in favour of the brand, MC can be supported by numerous models of Communication process and Consumer’s behaviour; marketers should not refer only to one framework, because diversifying the sources of theory allows them to reduce the limits and

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