...Estrategia Competitiva, Diseño y Modelación de la Organización Dra. Claudia Ramos Garza RESUMEN DE LECTURA Gerardo Xavier Garza Varela #915744 San Pedro Garza García N.L., a 19 de Enero de 2016 How Great Companies Think Differently Tradicionalmente, economistas y financieros han argumentado que el único propósito de los negocios es hacer dinero y mientas más mejor. Grandes compañías trabajan para hacer dinero, por supuesto, pero en sus elecciones de como hacerlo, ellos piensan acerca de construir instituciones duraderas. El autor describe 6 maneras de como grandes compañías usan su lógica institucional y que cambia radicalmente el comportamiento organizacional y de liderazgo. 1. Un propósito común. La globalización incrementa la velocidad de cambio; muchos competidores de más lugares producen sorpresas e impactos. Una economía competitiva global intensa toma un lugar de alto valor en innovación el cual depende de la imaginación humana, motivación y colaboración. 2. Propósito de largo plazo. Propósitos y valores son el corazón de la identidad de una organización, y ellos pueden guiar a las personas en su esfuerzo de encontrar Nuevos artefactos para servir a la sociedad. 3. Compromiso emocional. El punto no es la palabra por si sola pero el proceso de nutrir el dialogo que permita mantener el propósito social al frente de la mente de cada uno y asegurar que los empleados usen los valores de la organización como una guía para las decisiones del negocio...
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...------------------------------------------------- August 30, 2014 Saint Leo University ABSTRACT This core values essay is about how Verizon’s integrity and ethics play a role on its training program. Verizon is a Dow 30 company with a workforce of over 180,000 diverse employees worldwide. Customer satisfaction is what Verizon depends on for it success. Verizon believes in providing quality, reliable, and innovative products to its customers along with outstanding customer service to ensure their customers are satisfied. I will be addressing the following five questions in this essay to further inform you about how Verizon’s integrity and ethics play a role on its training program. How does the training function support organizational strategy at Verizon? How does training provide a competitive advantage to Verizon? What role do ethics and integrity play in training Verizon? What does Verizon do differently that makes it one of the top 12 training companies in the U.S.? What do you think Verizon could do to improve its training function further? I will begin with how does the training function support the organizational strategy at Verizon. How does the training function support organizational strategy at Verizon? Verizon training function supports its organizational strategy by providing employees with the learning and development needed to maintain pace with fast changing technology and produce a great product to their customers every day. Their commitment to employee learning and development supports...
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...Week Eight Assignment Rebecca Schulz Professor Craig Business Ethics August 15, 2011 1. Explain how you would handle this situation if you were Charles Renfold. If I were Charles Renfold and Darlene came into my office complaining about the smell of old smoke, and insisting that she would not complete a task that I asked her to do, I would first be upset. I would feel that she is really putting me on the spot. I have a task that I need completed as soon as possible, and I have someone telling me that they are not going to complete the task. I would have to think about everyone involved in the situation. I would have to make sure that I am not violating anyone’s rights. And at the same time I still need to make sure that this task can be completed. Darlene has approached me to tell me that she is upset about the smell of old smoke in the file room. She does not want to complete a task that I have given her to do because she says that she can’t stand the smell of the file room. I may feel differently if Darlene came to me earlier and complained about the smell. But this is the first I have heard of it. I am pretty shocked. I try to explain to Darlene that if she had come to me sooner, maybe I could have done something about it. But as things stand right now, there is nothing I can do about it at this present time. I tell her that I will look into the situation further, but for right now I just need her to do what she can to get through the day and complete...
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...Facility Floor Plan: Part 4 HCS446 July 11, 2016 Diane Moon Facility Floor Plan: Part 4 The planning and design guidelines for healthcare spaces produced by the American Institute of Architects, the average patient just want to feel safe and cared for in a health facility. To address the problems of mistakes in health care and grave safety concerns, important modifications of the health care practices, culture, and the physical settings are necessary and need to be lined up, so that caregivers and supporters are setup for facilitating safe care. This shift requires a brand new approach to the design of just about every space within the hospital environment (Wignall, 2008) Architects, advocate for detailed design resolutions as a major tool in the care of and the better-quality long-term medical endings for patients. Learning from experience the significance of pre-emptive answers and in companion with health care clients to attend to these issues as early as possible in the design process. Retrofitting rooms to accommodate difference in patients is more costly than forecasting from creation for the required space and gear needed during the programming and preparation of spaces. Subsequently, promoting a three-prong approach to effective patient care design: appropriate facilities, space, proper equipment, furnishings, training and standardized care protocols (Wignall, 2008). Analyze future trends in technology, equipment, and design of the health care...
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...I don’t think there need to be employment laws put in place for people with tattoos. Unfortunately today tattoos are still looked down upon. When someone gets a tattoo, they know what the consequence may be for them; and that is not being able to get a certain job. I don’t see not allowing someone to get a job because of his or her tattoo as a form of discrimination. In most cases they are not hiring the person because they believe that with the tattoos the employee is not able to upkeep the image that their employer desires. The classes of discrimination include what people have no control over: race, nationality, gender, religion, sexual orientation, and disability. People with tattoos have voluntarily chosen to get them. In addition, employers have the legal rights to create a work and dress code that can include legal provisions on the visibility of tattoos. It would hurt companies because this may give employees another reason to sue them. A reason certain companies may require body art to be covered is that they are trying to keep a certain corporate image which is important for their presentation of the company. They want their employees to be clean and presentable and fit into the image they are trying to convey. This may be important for jobs in which you are required to work and present products to others; which is a large amount of jobs. Also companies may be against tattoos if they want to keep a traditional, clean image; in which they try to appear to...
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...the leadership role. I have learned how to deal with toxic leaders, how to identify them, and how to better handle them in certain situations. I’ve also learned that I can lead meetings and group discussions through our practicing leadership and reading facilitation roles. At the beginning of this course I didn’t think I would be able to successfully lead an activity without getting nervous or loosing track of time, but with great preparation and by applying the skills I learned I was able to have the entire class participate in my planned activity and ensure I did it in the required time period. I know think I am more capable and confidant to take on leadership roles, I find myself often leading the group in class assignments and in work projects. My leadership philosophy begins with being honest to yourself and to your followers. An honest leader is someone who is easily someone you can trust and build a connection with. They don’t only look for the best interest for themselves but also the best interest for their people. Leadership is when someone takes initiative to lead a certain person/group to achieve a goal/solution. Along the way, this leader helps and supports their followers by mentoring them so they themselves can be leaders one day too. To me, effective leadership means when someone successfully is able to be an effective leader by motivating and inspiring others, are responsive to the group’s needs, and they know how to...
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...Singapore Management University Maters of Science Innovation | Core Module MGMT 661 By Associate Prof. Adel F. Dimian My Definition, Understanding and Response of the Lecture Topic & Discussions. Innovation Strategy Development Part 1&2 When the need of wanting to be different arises, the need to innovate takes a strong hold in one’s mind to bring about new changes that are often challenged in many different styles, manner, methods and modes. To my understanding different types of innovations requires and employs different innovative strategy or strategies. Which in turn determines the growth phase of the organization and its strategic approach and desired outcome of the innovation. Developing an Innovation Strategy Frame Work The Innovative ideas and strategy plans and developments can only take valuable shape and growth with the right leadership and driving force. Therefore with the discussions developed and generated, I have come to an understanding that successful innovation strategy is determined by the true leadership of an innovative leader with an innovative mindset who wants to achieve success for his organization, employees and himself. Instead of being comfortable and clustering around a few achieved strategies, a successful innovative leader begins by setting high targets and aspirations for the organization. Followed by recruiting qualified candidates and instilling tremendous positive energy, spirit and enthusiasm in the work environment. Although...
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...But the reality remains that a lot of people don’t really understand what the cloud means. They imagine it’s some sort of magical or technologically advanced system that exists in space somewhere. However, close that may be to the truth what I have been amazed with is how their eyes open up when they realize that the cloud is nothing more than a server or a cluster of servers that exist in a datacenter that is independent of your physical location and the only way to reach it is over the Internet or WAN connection. I do believe like we covered in class a lot of companies are now offering services over the Cloud. They prefer to have control over their product and prevent copyright infringement and piracy. Plus it’s very beneficial for a company to offer additional services when they already have you hooked. The “Holy Grail” of the internet has always been the ability of a Website to drive traffic toward it and maintain their presence for prolonged periods. But what about businesses, how do we drive business traffic toward our website? Yes a company can have a Facebook page or a twitter account but I don’t think many mangers want their employees surfing Facebook under the guise of social networking for the company. So what can we do to drive business traffic to a site and yet have employees be productive and most importantly charge them a fee? Enter; Cloud offerings but before we get into that let’s take a look at a little history. What made the cloud possible? You have to...
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...assumptions, and biases that affect your thinking? Almost always 2. Do you think about the impact of what you say or how you act before you speak or act? Almost always 3. Do you do everything you can to prevent the reinforcement of prejudices, including avoiding using negative stereotypes when you speak? Almost always 4. Do you encourage people who are not from the dominant culture to speak out on their concerns, and do you respect those issues? Frequently 5. Do you speak up when someone is making a racial, sexual, or other derogatory remarks, or is humiliating another person? Almost always 6. Do you apologize when you realize you may have offended someone with inappropriate behavior or comments? Almost always 7. Do you try to know people as individuals, not as representatives of specific groups, and welcome different types of people into your peer group? Almost always 8. Do you do everything that you can to understand your own background and try to educate yourself about other backgrounds, including different communication styles? Frequently 1. Did your score surprise you? It did not surprise me at all. I have been in the Army for over twenty years and I have worked with people from all over the world, in places all over the world. The military has always taken pride in being a diverse group and have really good training programs to teach everyone on the dynamics of having such a diverse group, and how to succeed. 2. Do you agree with what your score says about you...
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...Becoming limitless is, according to MindValley, the highest rated course on their site, so, naturally, I wanted to take it! I like Vishen Lakhiani and have learned a lot from him over the years, which is another reason I was attracted to this course. I trust him and his ideas for increasing happiness and fulfillment and I've taken a few of the courses he sells through his company. And, after taking this course, I trust him (and his company) even more as my go-to guy for personal growth. If you are interested in the course, read my becoming limitless review to get a sense of what I experienced and what I think it can do for you. becoming limitless I have to start by saying that two days after I started Becoming Limitless, I sold a website...
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...ignorance could hinder a company from global marketing. One of the best ways to target the foreign market is to create products in the country that are based on the needs of the local customers. The marketers that create local product development are called polycentric. A polycentric marketer understands that each country has different needs and they must market to the country differently than they would in their country. The world is one big market for companies to take advantage of. There must be marketers in each country that will help the company meet the needs and expectations of all the countries in which they sell their products. A good example of a successful global marketing company is the Coca-Cola Corporation. The soda beverage remains the same, but the can changes. The advertisements are different in each country. Instead of being intolerant to the needs of each country, they have translated their logo and brand name to suit the needs of each country in which they market. The goal of global marketing is to become like the Coca-Cola Corporation and sell the same product to everyone in the world, with perhaps just one or two small changes to the product that will suit the needs of everyone in the world. There are 4 simple steps a company must establish to start global marketing. First, a company needs to achieve domestic dominance. If a company is trusted at home, it is easier to integrate their focus into the global market. A company that only focuses on marketing...
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...the World's Greatest Managers Do Differently' talking about and what did I learn from reading this book? Through 'First, Break All the Rules: What the World's Greatest Managers Do Differently', Marcus Buckingham and Curt Coffman of the Gall up Organization demonstrates their findings of comprehensive study of great managers across various situations. It is an outstanding piece of work as the book written in 1999 was based on 80,000 interviews with managers from more than 400 companies. Some of the managers interviewed in the study were from Fortune 500 companies list while others were entrepreneurs and key players in small businesses. Both authors had approximately 20 years of experience in studying main characteristic among great managers. It is one of the most remarkable studies ever taken and has great significance and role to play in human resource practices. The authors in their book “First Break All the Rules: What the World’s Greatest Managers Do Differently” asks, “Should you build close personal relationships with your employees, or does familiarity breed contempt?” and they responded “The most effective managers say yes, you should build personal relationships with your people, and no, familiarity does not breed contempt.” (Blackaby) Great managers in the world differ from one another in terms of age, race and gender. Each of them has a different style of management and different set of goals. In spite of the varied difference, Great managers share one common trait:...
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...How do you explain when things don’t go as we assume? For example, why Apple so innovative? About three and a half years ago, Simon Sinek made a discovery and this discovery changed his view on how he thought the world worked and it even profoundly changed the way in which he operate in it. He create his own definition, which called “golden circle”. Why? How? What? It’s a little idea, which explains why some organizations and leaders are able to inspire where others aren’t. As an example Simon Sinek providing an Apple company and how they trying to sell this product. If Apple were like everyone else, a marketing message from them might sound like this: “We make great computers. They’re beautifully designed. Want to buy one?” That’s how many companies sell their products. Here is how Apple actually communicates. “Everything we do, we believe in challenging the status quo. We believe in thinking differently. We just happen to make great computers. Want to buy one?” It sounds totally different. The basic sentence of this topic is that people don’t buy what you do; people buy why you do it. If you don’t know why you do what you do, then how will you ever get people to vote for you, or buy something from you. The goal is not just to sell to people who need what you have; the goal is to sell to people who believe what you believe. Even if person working in a company just for money, but if he will start to believe what you believe, he will work harder with blood and tears. I learned...
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...The characteristics that would be considered would of the audience is how often the salespeople of the company met, if they set specific deadlines and tasks to each salesperson in each department. Considerations of each other’s criticism, deal and resolve conflicts, and make important decisions together to make the company better and stronger with positive sales report each quarter (Locker & Kienzler, 2008).. One department could be more successful in an area because they collaborate and work well together and achieve their goals to be the best department with the most sales. Managers would be very impressed with a positive quarterly sales report. While presenting to the stakeholders and are shown the positive sales it would show that the person they chose to be the manager of their company was a good investment. The salespeople would get a raise as well as the manager. Customers of the company will be impressed with the sales as well. It would show their faith within the company and the products sold and distributed is worthwhile. With a positive sales report the company would prosper and everyone involved would be rewarded. Prior to the sales meeting each member that is expected to attend the meeting will be formally invited via each member’s email. Information contained in the email would include a brief summary of the quarterly sales meeting. At the sales meeting the channel of communication would be presented on a power point slideshow. Each stakeholder,...
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...There are many ways the BSG experience can be used in the real world. The biggest lesson I learned was adaptability. The results of each year of the game were unpredictable. It was difficult for me not to rely on the projected numbers when adjusting our decisions, but I learned early on that those numbers were based on how other companies had performed in the past. With this in mind, after each year’s results were posted, I had to adjust my strategy to adapt to the industry changes. I believe this to be a skill that will help me tremendously in all aspects of my career, and especially in the first five years. The first few years of any job is filled with situations that call for adaptability. For example, I am starting a new job in January. I will be in a similar position, but all companies operate differently. Because of this, I will have to adapt my skills to best fit the new environment. Another example of a real world application is the collaboration of teams. I do not know about all industries, but the accounting industry works almost completely in teams. At Gaylord, I work in a team of eight people. I am already experiencing how important it is to know how to work in teams. This type of working environment increases accountability because your work does not only reflect on you, but also on your teammates. I expect this class to improve my team-working skills. Creating a strategy is an important skill learned throughout this game. This is something that did not come easy...
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